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Professional Memberships

Morgan Clark is committed to maintaining the highest professional standards and clear expectations for our team. Our Loss Assessors are highly experienced professionals, and as our client, you can have confidence in the expertise and professionalism they bring to every claim. You can also read here about our professional memberships.

Financial Conduct Authority

Morgan Clark were the first firm of Loss Assessors to be authorised by the Financial Conduct Authority, meeting the criteria when the regulation scheme was launched in 2005. The Financial Conduct Authority sets the regulation conduct standards for nearly 60,000 financial services firms and financial markets in the UK. They are also the prudential supervisor for 49,000 firms, setting specific standards for 19,000 firms.

Learn more about Morgan Clark’s commitment to the FCA’s consumer duty and supporting vulnerable customers here.

CILA

As an internationally respected membership organisation, The Chartered Institute of Loss Adjusters (CILA) sets the professional and ethical standards for companies handling claims. They do so through its qualification framework and guide to professional conduct.

BIBA

As the UK’s leading insurance intermediary organisation, The British Insurance Brokers’ Association (BIBA) represents the interests of insurance brokers, intermediaries and their customers. BIBA advises members, Government, regulators, consumer bodies and other stakeholders on key insurance issues. Morgan Clark joined as an Associate Member in 2019 and are the only Loss Assessing firm to have this membership with BIBA.

IPLA

The Institute of Public Loss Assessors was founded in 1966 and is the professional body representing Loss Assessors in the UK. Morgan Clark have been members since 2019. All IPLA members must be authorised and regulated by the Financial Conduct Authority and have appropriate Professional Indemnity Insurance.

Chartered Insurance Institute (CII)

The Chartered Insurance Institute is a professional body dedicated to building public trust in the insurance and financial planning profession. The CII’s purpose, as set out in its 1912 royal charter, is to ‘Secure and justify the confidence of the public’ in its members and the insurance sector as a whole. It aims to do this by setting standards of integrity, technical competence, and business capability.

We will help you get back into your property as quickly as possible, working to secure the best settlement under your policy

Popular Questions

What will my insurance company think if I appoint a Loss Assessor? faq plus icon to expand accordian

There is no reason why your insurance company or Loss Adjuster should discourage you from appointing your own Loss Assessor. If your Loss Adjuster is trying to dissuade you from using our services, you should question why they are against the idea of you being equally represented. After all, a Loss Assessor can only help a policyholder claim for what is legally within their insurance contract. Click here to read more about Loss Adjusters.

Doesn’t my insurance company manage my claim? faq plus icon to expand accordian

While many insurance companies will support you in the initial weeks of your claim, their only responsibility is to ensure costs are covered to restore your property and replace damaged contents, stock, machinery etc. (if applicable). As your claim progresses, you will be left with the most stressful and time consuming day-to-day elements to organise and oversee alone if you do not appoint a Loss Assessor.

What’s the difference between a Loss Assessor and a Loss Adjuster? faq plus icon to expand accordian

Loss Assessors and Loss Adjusters are both insurance claim professionals, but there is one key difference in their role during the insurance claim process; a Loss Assessor is appointed by and works exclusively for the policyholder, while a Loss Adjuster is appointed and paid by the insurance company. Loss Adjusters are expected to remain independent. Read more about the difference between Loss Assessors and Loss Adjusters here.

How much does Morgan Clark charge? faq plus icon to expand accordian

In the majority of cases we are able to represent our clients without charging a fee at all. Read how we are able to offer our services free of charge by clicking here.

Still have questions?

Visit our FAQs page for more answers.

What our customers are saying about us

  • “Having never dealt with an insurance claim before, I didn’t really know what to expect. I thought I could do it alone and deal with the insurnace company myself. Even after s…”

    H Singh

  • “I had a large fire at a rental property and a rep from Morgan Clark contacted me out of the blue to explain the services they could provide, at first it sounded too good to be true…”

    Stephen Saunders

  • Fire Claim – Walton

    “Robert was very informative and alleviated any concerns we had… Robert reassured us and said we could call him at anytime, which we did, with many questions and he was accomm…”

    R. Carroll

  • “Until we suffered a serious house fire in 2016, we had never heard of an insurance assessor and had absolutely no idea of their function. We were alerted to their existence by neig…”

    Catriona Chase

  • “Morgan Clark Remove The Stress What can you say about Pino Musso? Morgan Clark & Pino. I probably shouldn’t pick out one individual but, if ever you are unfortunate enou…”

  • Escape Of Water Claim – Worsley

    “We have been very pleased with all the services you have provided and are pleased with the outcome.”

    Gareth Collins

Morgan Clark are authorised and regulated by the Financial Conduct Authority (FCA)

Find out what this protection means for you here.

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