Loss Assessor Fees

Homeowners

Business Owners

Landlords

Morgan Clark Team

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Getting you back into your property as quickly as possible

Loss Assessor Fees for Homeowners

By appointing Morgan Clark, along with the Chartered Surveyor and approved builders we introduce from our network of experts, our services will be free to you.

Every firm in our network is carefully selected by Morgan Clark’s directors; each one is monitored regularly to ensure they continue to meet our stringent standards. The contractors who repair your home are paid by your insurance company as part of your claim and they, in turn, pay us a fee for managing the network.

Transparency Note: While there is no direct cost to you, it’s important to understand that our fee is included in the commercial arrangement with the contractor. This does not increase your claim value or reduce your entitlement, but we believe it is only fair that you are fully aware of how we are paid.

Alternative Settlement Options

If you prefer to use your own builder, your insurer’s builder, or wish to pursue a cash settlement, we can negotiate any of these options on your behalf. You can absolutely still appoint Morgan Clark to manage your claim. In these cases, we charge a fee representing a small percentage of the final claim value; our objective is to secure an increased settlement that helps mitigate or offset the cost of our fee. We will discuss this fee clearly with you before you appoint us, so you can confidently decide on the best route forward for your claim.

Complimentary Initial Consultation

We offer a free initial consultation to discuss your case. During this meeting, we will:

  • Review your current situation and policy position to fully understand the details of your loss.
  • Explain every option available to you and outline the next steps.
  • Identify potential challenges or problems we anticipate arising during your claim.
  • Answer any questions you have, including sensitive concerns you may feel uncomfortable discussing with your insurance company or their Loss Adjuster.

We are here to ensure you have complete clarity and support from day one.

Getting you back into your property as quickly as possible

Popular Questions

What will my insurance company think if I appoint a Loss Assessor? faq plus icon to expand accordian

There is no reason why your insurance company or Loss Adjuster should discourage you from appointing your own Loss Assessor. If your Loss Adjuster is trying to dissuade you from using our services, you should question why they are against the idea of you being equally represented. After all, a Loss Assessor can only help a policyholder claim for what is legally within their insurance contract. Click here to read more about Loss Adjusters.

Doesn’t my insurance company manage my claim? faq plus icon to expand accordian

While many insurance companies will support you in the initial weeks of your claim, their only responsibility is to ensure costs are covered to restore your property and replace damaged contents, stock, machinery etc. (if applicable). As your claim progresses, you will be left with the most stressful and time consuming day-to-day elements to organise and oversee alone if you do not appoint a Loss Assessor.

What’s the difference between a Loss Assessor and a Loss Adjuster? faq plus icon to expand accordian

Loss Assessors and Loss Adjusters are both insurance claim professionals, but there is one key difference in their role during the insurance claim process; a Loss Assessor is appointed by and works exclusively for the policyholder, while a Loss Adjuster is appointed and paid by the insurance company. Loss Adjusters are expected to remain independent. Read more about the difference between Loss Assessors and Loss Adjusters here.

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Why choose us

Resolving your claim as quickly as possible

With a dedicated team led by your Morgan Clark Loss Assessor, we’ll drive the progression of your claim and oversee the restoration of your property with professional care.

Equal representation at every stage

Without Morgan Clark on your side, you will be negotiating with the Loss Adjuster alone. Would you consider going to court without a solicitor on your side?

A single point of contact

As our client, you will never have to go through a call centre. You will have the direct contact details of your Morgan Clark Loss Assessor and their assistant.

Helping you secure your full settlement

Drawing on extensive experience working with insurers and Loss Adjusters, Morgan Clark strives to secure clients the best possible settlement under their policy.

Keeping you in control

You choose the way your claim is managed – some people like to manage each step with their Loss Assessor, others prefer to let their Assessor take the reins completely – the choice is yours.

Support to ease the stress

Managing a claim can be incredibly demanding. Our experienced Loss Assessors provide practical support to help make the process easier, relieve the stress and allow you to focus on getting your life back on track.

What our customers are saying about us

  • Dependable support

    “Very efficient and professional service. Much thanks to Dan Riley for his help and support.”

    John Wilshaw

  • Dependable support

    “Superb company to deal with. Highly recommended. Kept me informed throughout the duration of the claim and a special mention to Pino and Sarah for the support they provided taking …”

    Riz Patel

  • End-to-end management
    Flood Claim – Tyne and Wear

    “Forst class from the beginning to completion. Always available and helpful. Everything was dealt with professionally. Settlement exceeded my expectations”

    Eric Wilkinson

  • Dependable support

    “we had never been in a situation like this before and were completely out of our depth . morgan,clark,s representative martin chapman put us at ease and explained everything to us …”

    Mick Bielby

  • End-to-end management

    “Morgan Clark dealt with every aspect of our insurance claim right from the very start. I am so thankful that the day after we were flooded, a representative from Morgan Clark was t…”

    Miss Tracey Lord-Braddock

  • Dependable support
    Fire Claim – Macclesfield

    “Overall the service from all those we dealt with in restoring this fire ridden property were highly professional and, at times, imaginative in how they sought to bring this propert…”

    Pat and Frank Wharton

  • Dependable support
    Fire Claim – Crowdys great coxwell

    “Very good-personable and professional. Both excellent”

    Peter Rowe

  • Dependable support

    “Expert advice which ensured our claim was settled legitimately and comprehensively”

    Mr and Mrs Goodbody

  • Dependable support

    “I can’t commend Morgan Clark enough! Without them being by side I’m not sure how I would’ve got through the terrible ordeal of having my property burnt down. Th…”

    Mr Kunner

  • Exceeded expectations

    “Brilliant service would highly recommend.”

    Advice Debt

  • Dependable support

    “We would definite;y recommend Morgan Clark. The service they offered was excellent and we realise we could not have managed to do the job ourselves nearly as successfully.”

    Lesley Horne

  • End-to-end management

    “I had a fire at my home around Christmas time causing extensive damage, you can image how stressful this is, what do I do, who do I contact, what’s going to happen now, will my i…”

    Neil Kelly

  • Dependable support

    “Having Morgan Clarke represent us changed our lives during a very difficult time. Our loss assessor Martin Chapman and the team behind him worked tirelessly to make sure our claim …”

    Shirley Hartnell

  • End-to-end management
    Fire Claim – Hereford

    “Very Happy with the overall package from start to finish”

    Nigel Field

  • Dependable support
    Fire Claim – Beverley

    “There is nothing to improve, 5 stars in all areas. Settlement exceeded my expectations.”

    Bryoni Butler

  • End-to-end management

    “From start to finish the standard of service was high. Communication was excellent and each stage was clearly explained. Response to queries and problems was very prompt and very e…”

    Miss Lesley Clements

  • Genuine care

    “We cannot recommend Morgan Clark highly enough, the service they provide in often devastating circumstances is absolutely first class. When we encountered resistance from our insur…”

    Paul Burns

  • Dependable support

    “Morgan Clarke represented me in dealing with my insurance company. They also recommended an excellent surveyor. Both worked together making an excellent team. I have dealt with Mor…”

    C Mather

  • Genuine care
    Explosion Claim – Preston

    “Our initial dealings started with Nathan who introduced me to Pino Musso who then dealt with my claim start to end which was brilliantly handled and always kept me informed. Very e…”

    P. Singh

  • Dependable support

    “First Class service!!!! Absolutely fantastic service from day 1. Nathan at the beginning helped advise me due to a house fire at the very beginning and his service was excellent. T…”

    Ms McDonald

  • Dependable support
    Fire Claim – Cheshire

    “Very quick and efficient service and always kept updated with progress of the claim. Settlement exceeded my expectations.”

    C. Peach

  • Dependable support
    Fire Claim – Barwick

    “I was kept very well informed. Settlement exceeded my expectations”

    Wayne Agat

  • Genuine care
    Fire Claim – Brinscall, Lancastershire

    “Pino from the outset was amazing. He was reassuring and his approach enabled me to see the exit point from what was a very difficult time for me and my family. The (settlement) amo…”

    John Simpson

  • Dependable support

    “Morgan Clark have helped us every step of the way with our claim. We had never dealt with a house insurance claim before and having their expertise and advice was crucial to unders…”

    Emma Wadsworth

  • End-to-end management

    “Very helpful , very polite, great communication. Dealt with my claim from start to finish. No stress. Definitely recommend. If I have an issue in the future, I know where to come. …”

    Charlie Lockwood

  • End-to-end management
    Fire Claim – Hants

    “Quite simply, Morgan Clark have seen us through something I don’t feel with could of handled on our own. We would not hesitate to recommend Morgan Clark to anyone. From the m…”

    G. Yates

  • Dependable support
    Fire Claim – South Yorkshire

    “Morgan Clark were great to work with. If I had a significant claim and or knew someone who has, I would not hesitate in using them again or recommending them. Settlement exceeded …”

    I. Reynolds

  • Dependable support

    “Morgan and Clark were a very professional ,helpful, and knowledgeable they took all the stress of our claim away and exceeded our expections in all aspects. I would highly recommen…”

    Phillip Gentle

  • Dependable support
    Fire Claim – Worcester

    “Extremely professional, knowledgeable, efficient, timely, courteous and informative”

    J. Wells

  • Dependable support

    “The service we received from David & Natalie went way above our expectations. They completely put our minds at ease!”

    Escape Of Water Claim – Southampton

  • Weight lifted
    Fire Claim – Chorley

    “From the Initial visit to completion date I have been able to contact all of the parties involved, they have all been very helpful, friendly and efficient and was so pleased that I…”

    Fidelis

  • End-to-end management

    “Can’t praise the team at Morgan Clark highly enough. Initially we met Dan who was so helpful the day after the fire when we were faced with a total loss & didn’t know wher…”

    Debbie Bristow

  • Dependable support
    Fire Claim – London

    “This was my first experience of such a house fire and insurance claim and I was delighted to have Morgan Clark handle everything, taking do much pressure and anxiety away from me. …”

    Margaret Magee

  • Genuine care

    “Morgan Clark Remove The Stress What can you say about Pino Musso? Morgan Clark & Pino. I probably shouldn’t pick out one individual but, if ever you are unfortunate enou…”

  • Dependable support
    Fire Claim – Ashbourne

    “I have been very pleased with the standards of care and professionalism from Martin Chapman of Morgan Clark. Settlement exceeded my expectations”

    Kieran Phelan

  • Dependable support

    “After our home was flooded over a year ago, our insurer and their loss adjuster seemed motivated by their own best interests, not ours. When Morgan Clark’s Taunton team agree…”

    Kevin Vickers

  • Dependable support
    Fire Claim – Birmingham

    “Paul Taylor was extremely helpful at a very difficult time for us and our family. The service we were given was fantastic and I cannot thank Morgan Clark and Paul Taylor enough for…”

    Mr and Mrs Nathoo

  • Dependable support

    “The staff at Morgan Clark came to our aid after a house fire, during as you can imagine a very stressful time they on our behalf went into action, all the way through a 10 month pr…”

    Dean Howells

  • Dependable support
    Fire Claim – Leyland

    “I was glad that we appointed Morgan Clarke as we had the support of a credible business behind us and fighting our cause at a stressful time. The companies you liaised with have al…”

    Michael Calvert

  • End-to-end management
    Fire Claim – Droitwich

    “Excellent service from beginning to end very informative. 5 star service through out”

    T. Priddey

We will help you get back into your property as quickly as possible, working to secure the best settlement under the terms of your policy

Morgan Clark are authorised and regulated by the Financial Conduct Authority (FCA)

Find out what this protection means for you here.

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