Flood insurance claim advice for landlords

Morgan Clark Loss Assessors have been managing flood claims on behalf of residential and commercial landlords since 1999.

With Morgan Clark on your side, you will be assigned an experienced Loss Assessor and dedicated team of insurance specialists who will oversee contractors and negotiate with your insurer to speed up the insurance claim process allowing you to re-let your property sooner.

Should you decide to manage the claim yourself, the value in your property could be at risk during reinstatement. By appointing Morgan Clark, you will have peace of mind knowing we are looking after the value in your asset throughout.

Your Loss Assessor’s management style will be guided by you; we offer anything from ‘armchair assistance’ where every element of your claim is managed by your Assessor who will keep you up to date with progress, through to working with you day-to-day to manage the claim together.

How we will help you with your flood insurance claim…

Our aim is to reduce the time our clients have to spend on their insurance claim. As you will have your Loss Assessor’s direct contact details, they will be your single point of contact throughout the claims process and you will no longer have to go through your insurance company’s call centre.

There will be many time-consuming elements to your insurance claim, with Morgan Clark on your side you can rely on your Assessor to…

  • Arrange emergency works as quickly as possible to secure your property and prevent any further damage
  • Ensure the full extent of damage is uncovered to safeguard the value of your property
  • Handle all negotiations with your insurer protecting your best interests
  • Restore your property quickly and efficiently to enable you to re-let sooner

We will help you get your tenants back into their property as quickly as possible, ensuring you receive the full settlement you’re entitled to.

Flood Stories: Real Experiences

1 / 2

Client’s Experience with Morgan Clark Handling His Flood Insurance Claim in Wales

Mr Lund discusses his flood insurance claim and the incredible recovery he…

First-hand insurance claim advice from a landlord

Bristol-based landlord, Dom Pickett, shares first-hand insurance claim advice following a fire…

Popular Questions

What will my insurance company think if I appoint a Loss Assessor? faq plus icon to expand accordian

There is no reason why your insurance company or Loss Adjuster should discourage you from appointing your own Loss Assessor. If your Loss Adjuster is trying to dissuade you from using our services, you should question why they are against the idea of you being equally represented. After all, a Loss Assessor can only help a policyholder claim for what is legally within their insurance contract. Click here to read more about Loss Adjusters.

Doesn’t my insurance company manage my claim? faq plus icon to expand accordian

While many insurance companies will support you in the initial weeks of your claim, their only responsibility is to ensure costs are covered to restore your property and replace damaged contents, stock, machinery etc. (if applicable). As your claim progresses, you will be left with the most stressful and time consuming day-to-day elements to organise and oversee alone if you do not appoint a Loss Assessor.

What’s the difference between a Loss Assessor and a Loss Adjuster? faq plus icon to expand accordian

Loss Assessors and Loss Adjusters are both insurance claim professionals, but there is one key difference in their role during the insurance claim process; a Loss Assessor is appointed by and works exclusively for the policyholder, while a Loss Adjuster is appointed and paid by the insurance company. Loss Adjusters are expected to remain independent. Read more about the difference between Loss Assessors and Loss Adjusters here.

How much will this cost? faq plus icon to expand accordian

In the majority of cases we are able to represent our clients without charging a fee at all. Read how we are able to offer our services free of charge by clicking here.

Still have questions?

Visit our FAQs page for more answers.

See all of our reviews on

Sunny Singh was extremely helpful with an insurance claim I was not making any headway with before speaking to him. Friendly, nothing was too trouble. Overall excellent experience</p…

Victoria W

I have already spent nearly an hour giving in detail my good experience with this company . cannot spend another hour to say it was all good.

Prue Macpherson

Fire Claim – Hampshire

Overall the service has been excellent from start to finish all the people involved with my claim have been professional, approachable, excellent at communicating information, fast a…

Kyle Belgrano

Excellent service throughout. Can’t fault them

Kevin Spice

Fire Claim – Essex

We can’t express enough our gratitude for everyone involved in the rebuild of our house and dealing with the insurers. Everyone was friendly, professional and knowledgeable and…

Ellie Hartland

When our house got flooded October 2023 following the storms. I was advised to get Loss Adjustor to act on our behalf when dealing with the insurance claim. It was the best advice I�…

Lorraine O'connor

Fire Claim – South Yorkshire

Morgan Clark were great to work with. If I had a significant claim and or knew someone who has, I would not hesitate in using them again or recommending them. Settlement exceeded my…

I. Reynolds

Morgan Clark took over the whole process and managed it using all their expertise on my behalf. This left me feeling confident that they negotiated the best possible outcome for me. …

Mrs Jane Hampshire

Fire Claim – Stechford Chipshop, Birmingham

At the beginning I thought I didn’t need their services and could deal with the insurance company myself. Given that this was a large fire I now realise that it was essential t…

Mr Harminder

Fire Claim – Ripley, Derbyshire

Martin Chapman was excellent – regular contact by phone

Simon Phillips

Fire Claim – Derbyshire

Very satisfied with the way my claim was dealt, I did not need to worry about the process. Rapid response to all my request. Settlement exceeded my expectations.

S. Barszczewski

I have worked with Morgan Clark on more than one occasion. I truly believe customer satisfaction and providing all round exceptional service to the customer is their company ethos.</…

J Hussain

Fire Claim – Warrington

Could not fault the service, exceeded all my expectations

Karen Berry

Explosion Claim – Portsmouth

Such a professional standard of service they made everything so much easier by taking over all of the hard complicated stuff and making us feel that we where the customers not the in…

M. McCormick

Fire Claim – Nelson

Exceptional service. Extremely happy with the whole process and how quick the settlement was given. Will definitely recommend to anybody who was put in the same situation as us. Sett…

Mr Nazar

Fire Claim – Hants

Quite simply, Morgan Clark have seen us through something I don’t feel with could of handled on our own. We would not hesitate to recommend Morgan Clark to anyone. From the mor…

G. Yates

Excellent services and very help full staff.

Mr & Mrs Modha

Absolutely great from the beginning Marc was always available to sort out that any problems were progressed smoothly whilst acting as liaison between ourselves and the Building Com…

Carolyn and Miguel Alamo

Guided me and helped me through my claim
I’ve never had to make an insurance claim anything like this before. Mark and Natalie at Morgan Clark guided me through the process, …

Ron Jarman

Escape Of Water Claim – Atherton

Pino did a great job. Settlement exceeded my expectations

W. Sankey

Morgan Clark are authorised and regulated by the Financial Conduct Authority (FCA)

Find out what this protection means for you here.

Authorised & Regulated for your protection

by the Financial Conduct Authority

Reference number 309575

Authorised & Regulated for your protection

by the Financial Conduct Authority

Reference number 309575

CTA Image