Flood insurance claim advice for landlords

Morgan Clark Loss Assessors have been managing flood claims on behalf of landlords since 1999

With Morgan Clark on your side, you will be assigned an experienced Loss Assessor and dedicated team of insurance specialists who will oversee contractors and negotiate with your insurer to speed up the insurance claim process allowing you to re-let your property sooner.

Should you decide to manage the claim yourself, the value in your property could be at risk during reinstatement. By appointing Morgan Clark, you will have peace of mind knowing we are looking after the value in your asset throughout.

Your Loss Assessor’s management style will be guided by you; we offer anything from ‘armchair assistance’ where every element of your claim is managed by your Assessor who will keep you up to date with progress, through to working with you day-to-day to manage the claim together.

How we will help you with your flood insurance claim…

Our aim is to reduce the time our clients have to spend on their insurance claim. As you will have your Loss Assessor’s direct contact details, they will be your single point of contact throughout the claims process and you will no longer have to go through your insurance company’s call centre.

There will be many time-consuming elements to your insurance claim, with Morgan Clark on your side you can rely on your Assessor to…

  • Arrange emergency works as quickly as possible to secure your property and prevent any further damage
  • Ensure the full extent of damage is uncovered to safeguard the value of your property
  • Handle all negotiations with your insurer protecting your best interests
  • Restore your property quickly and efficiently to enable you to re-let sooner

We will help you get your tenants back into their property as quickly as possible, ensuring you receive the full settlement you’re entitled to.

Find out how we helped David, a landlord from Conwy, when he had a flood, here’s what they said about the experience.

Client’s Experience with Morgan Clark Handling His Flood Insurance Claim in Wales

Mr Lund discusses his flood insurance claim and the incredible recovery he…

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Popular Questions

What will my insurance company think if I appoint a Loss Assessor? faq plus icon to expand accordian

There is no reason why your insurance company or Loss Adjuster should discourage you from appointing your own Loss Assessor. If your Loss Adjuster is trying to dissuade you from using our services, you should question why they are against the idea of you being equally represented. After all, a Loss Assessor can only help a policyholder claim for what is legally within their insurance contract. Click here to read more about Loss Adjusters.

Doesn’t my insurance company manage my claim? faq plus icon to expand accordian

While many insurance companies will support you in the initial weeks of your claim, their only responsibility is to ensure costs are covered to restore your property and replace damaged contents, stock, machinery etc. (if applicable). As your claim progresses, you will be left with the most stressful and time consuming day-to-day elements to organise and oversee alone if you do not appoint a Loss Assessor.

What’s the difference between a Loss Assessor and a Loss Adjuster? faq plus icon to expand accordian

Loss Assessors and Loss Adjusters are both insurance claim professionals, but there is one key difference in their role during the insurance claim process; a Loss Assessor is appointed by and works exclusively for the policyholder, while a Loss Adjuster is appointed and paid by the insurance company. Loss Adjusters are expected to remain independent. Read more about the difference between Loss Assessors and Loss Adjusters here.

How much will this cost? faq plus icon to expand accordian

In the majority of cases we are able to represent our clients without charging a fee at all. Read how we are able to offer our services free of charge by clicking here.

Still have questions?

Visit our FAQs page for more answers.

See all of our reviews on

I just wanted to give a shoutout to Pino from Morgan Clark for his amazing help with my water escape insurance claim. The whole process was pretty tough, but Pino was always there, r…

Vivek Singh

Quite simply if it were not for the expertise and professionalism of Morgan Clark I would not have achieved such a fantastic result with my insurance claim after a flash flood devast…

Lilias Ahmeira

Expert advice which ensured our claim was settled legitimately and comprehensively

Mr and Mrs Goodbody

I had a large fire at a rental property and a rep from Morgan Clark contacted me out of the blue to explain the services they could provide, at first it sounded too good to be true b…

Stephen Saunders

Very helpful , very polite, great communication. Dealt with my claim from start to finish. No stress. Definitely recommend. If I have an issue in the future, I know where to come. Th…

Charlie Lockwood

The service Morgan Clark provided was exceptional and I would highly recommend them to anyone. At a time when things are challenging, they helped take away a lot of the stress and pr…

Nicholas Leigh

Fire Claim – Manchester

The process was exceptionally good throughout. Very professional and informative. Exceptional professional and communicative. Good and practical advice. Settlement exceeded my expect…

Phillip & Jasmine Allsop

Fire Claim – Barwick

I was kept very well informed. Settlement exceeded my expectations

Wayne Agat

Having never dealt with an insurance claim before, I didn’t really know what to expect. I thought I could do it alone and deal with the insurnace company myself. Even after spe…

H Singh

Fire Claim – Stockton on Tees

The standard of service was very high. Keeping me informed along the way even when there was no major changes helped me feel that the whole claim was moving forward. Pino Musso was g…

Vishal Pancholi

We’ve received superb service from my very first contact right through to completion and sign off of the claim and repairs.
They came to our rescue at a time of utter cri…

Mr & Mrs Doherty

Superb company to deal with. Highly recommended. Kept me informed throughout the duration of the claim and a special mention to Pino and Sarah for the support they provided taking th…

Riz Patel

Morgan Clark helped me immensely after a fire at my house,
i was introduced to Martin Chapman at the start and he help me through a very difficult time in my life till everythi…

Eddie Masterson

Fire Claim – Farnham

Spoke in words I could understand, and explained clearly all procedures. I felt comfortable asking any questions as I had never had to deal with anything like this. Made a difficult…

A. Martin

Fire Claim – Dorset

It was absolutely amazing and second to none. 1st class work and communications. Settlement exceeded my expectations

Paul Oakden

Tbh i was sceptical at first using one of these companies, but i was too busy with work to deal with it myself so i thought id give it a go.

Wow Fantastic company. Helped and …

Kim Kim

Fire Claim – Leicestershire

No issues at all with Rob and Paul from Morgan Clark… they took a lot of stress away from myself/partner.

S. Ramsay

First class service, everyone very knowledgable and easily worth the fees. Thank you team, great job.

Trusted User

I had a fire at my home around Christmas time causing extensive damage, you can image how stressful this is, what do I do, who do I contact, what’s going to happen now, will my ins…

Neil Kelly

They did everything very well, managing total chaos as if that’s what they do all day, everyday – one of the best companies I have ever had the pleasure of dealing with. …

Nick Waugh

Morgan Clark are authorised and regulated by the Financial Conduct Authority (FCA)

Find out what this protection means for you here.

Authorised & Regulated for your protection

by the Financial Conduct Authority

Reference number 309575

Authorised & Regulated for your protection

by the Financial Conduct Authority

Reference number 309575

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