Burst pipe insurance claim advice for landlords

Burst pipes can cause extensive unseen damage to your property, a comprehensive investigation is needed in order to prevent issues in the future such as damp and dry rot.

The Loss Assessors at Morgan Clark have managed burst pipe insurance claims on behalf of residential and commercial landlords for many years. Along with a team of experienced contractors, you can be confident Morgan Clark will uncover the damage and have your property repaired swiftly, allowing your tenants to move back in as soon as possible.

During restoration works, there is a risk to the value in your property. Our focus is to retain the value in our clients’ property, using only the most experienced team of insurance claim experts.

Should you appoint Morgan Clark, your Loss Assessor will manage your insurance claim to suit you; you can choose anything from ‘armchair assistance’ where they will manage everything on your behalf and keep you up to date with progress, through to working with you to manage the claim together.

How we will help you with your burst pipe insurance claim

Our aim is to reduce the time our clients have to spend on their insurance claim. As you will have your Loss Assessor’s direct contact details, they will be your single point of contact throughout the claims process and you will no longer have to go through your insurance company’s call centre.

There will be many time-consuming elements to your insurance claim, with Morgan Clark on your side you can rely on your Assessor to…

  • Arrange emergency works as quickly as possible to secure your property and prevent any further damage
  • Ensure the full extent of damage is uncovered to safeguard the value of your property
  • Handle all negotiations with your insurer protecting your best interests
  • Restore your property quickly and efficiently to enable you to re-let sooner

We will help you get tenants back into your property as quickly as possible, working to secure the best settlement under the terms of your policy

Popular Questions

What will my insurance company think if I appoint a Loss Assessor? faq plus icon to expand accordian

There is no reason why your insurance company or Loss Adjuster should discourage you from appointing your own Loss Assessor. If your Loss Adjuster is trying to dissuade you from using our services, you should question why they are against the idea of you being equally represented. After all, a Loss Assessor can only help a policyholder claim for what is legally within their insurance contract. Click here to read more about Loss Adjusters.

Doesn’t my insurance company manage my claim? faq plus icon to expand accordian

While many insurance companies will support you in the initial weeks of your claim, their only responsibility is to ensure costs are covered to restore your property and replace damaged contents, stock, machinery etc. (if applicable). As your claim progresses, you will be left with the most stressful and time consuming day-to-day elements to organise and oversee alone if you do not appoint a Loss Assessor.

What’s the difference between a Loss Assessor and a Loss Adjuster? faq plus icon to expand accordian

Loss Assessors and Loss Adjusters are both insurance claim professionals, but there is one key difference in their role during the insurance claim process; a Loss Assessor is appointed by and works exclusively for the policyholder, while a Loss Adjuster is appointed and paid by the insurance company. Loss Adjusters are expected to remain independent. Read more about the difference between Loss Assessors and Loss Adjusters here.

How much does Morgan Clark charge? faq plus icon to expand accordian

In the majority of cases we are able to represent our clients without charging a fee at all. Read how we are able to offer our services free of charge by clicking here.

What our customers are saying about us

  • Weight lifted

    “After experiencing a house fire that… After experiencing a house fire that turned my world upside down. Thank goodness for Morgan Clark. They took all the stress and emotional wo…”

    Jane Ennis

  • Dependable support

    “Absolutely brilliant service from everyone involved in our house renovation “

    “Thanks Mick Hindle”

    Mick Hindle

  • End-to-end management
    Malicious Damage – Lancashire

    “Firstly I must thank Bill, who had used Morgan Clark’s services and suggested we make contact when we needed help. Standard of service is just wonderful taking all pressure and st…”

    Marion Glen

  • Exceeded expectations

    “Following flooding in November 2019 which affected my home, business and the entire village I realise how very fortunately I have been to have had my insurance claim handled by Mar…”

    P F Webb

  • “Brilliant service would highly recommend.”

    Advice Debt

  • Genuine care

    “We lost our beautiful home to a fire, the following morning we had a few loss adjusters at out burnt out door. Nathan was not pushy and was patient and respectful, we signed up and…”

    Amanda Sarson

Morgan Clark are authorised and regulated by the Financial Conduct Authority (FCA)

Find out what this protection means for you here.

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