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What should you expect to happen during the insurance claim process?

For a full explanation of the insurance claim process, please click on the option that best describes you below:

View homeowner insurance claims process >
View business owner insurance claims process >
View landlord insurance claims process >
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    How does the insurance claim process work?

    In most cases, a significant insurance claim will be a once in a lifetime experience and people tend to look for reassurance about what to expect over the coming months. To be fully prepared for what lies ahead, we would always recommend speaking to an industry expert. This page has be written to give policyholders a general understanding of the insurance claim process.

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    How long will it take to get back into my property?

    We have found this to be a common concern and one that most policyholders struggle to get answered by their Loss Adjuster. Industry experts at Morgan Clark can determine a good approximate timeframe by talking through the basic details of your claim.

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    Will I annoy my insurer by using Morgan Clark?

    If your insurer is trying to dissuade you from using Morgan Clark, you should question why they are against the idea of you being equally represented. A Loss Assessor can only help a policyholder claim for what is legally within their insurance contract - is their reticence based on them looking to settle your claim as cheaply as possible?
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    How much will Morgan Clark charge?

    Our services are free to clients who use the services of the surveyors and builders we introduce them to. These professionals will be paid by your insurer as part of your claim, and in turn, pay us a management fee for running the whole project.
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