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Loss Guard for Brokers

Simplifying Property Claims Management for Brokers

Loss Guard is a free membership scheme, exclusive for Brokers. We offer expert claims advice & management seven days a week from Morgan Clark, the only Loss Assessors with Associate Membership at The British Insurance Brokers Association (BIBA).

Introducing Loss Guard

For Brokers, managing insurance claims in-house is a drain on time, resources and money.

Introducing Morgan Clark’s Loss Guard Membership

A service designed specifically for Brokers. Based on extensive market research and over 25 years of experience, Loss Guard is tailored to meet the unique challenges faced by Brokers and their clients alike. By allowing us to handle your clients’ claims, you can focus on what you do best: providing them with top-tier coverage. With Loss Guard, you retain control over your client relationships while we manage the claims process. This ensures your clients receive the expert attention they expect, without diverting your resources. Empower your business by streamlining operations and enhancing client satisfaction through Loss Guard.

Why choose Loss Guard?

Discover why choosing Loss Guard can make all the difference

Professional Claims Management

Due to our client-centric approach, Morgan Clark have garnered an industry-wide reputation as one of the UK’s top Loss Assessors.

Improved Client Relationships

You have more time to focus on managing and building your client relationships, whilst we take care of their insurance claims.

Enhanced Client Satisfaction

Your clients receive dedicated support throughout the claims process. See our Trustpilot (4.9 Star) and Feefo (5 Star) reviews.

How Loss Guard Works

Loss Guard is Morgan Clark’s innovative approach to support Brokers in managing their clients’ insurance claims. By outsourcing your claims to Morgan Clark, you can ensure your clients get the fair result they are looking for with minimal stress. Loss Guard allows you to email, call, or upload claims of any size for us to work through with your clients. You’ll be kept in the loop every step of the way, whilst freeing up your time to focus on your core business.

01

Immediate Membership Benefits

The moment you join Loss Guard, all your clients automatically become members too. Starting on day one, both your staff and clients gain access to the Loss Guard Helpline. This provides 24/7 support for everything from minor inquiries to major, multi-million pound incidents. Our experienced Loss Assessors are committed to delivering the highest level of care and attention to ensure your clients receive the support they deserve.

02

Expert Claims Management

When a claim arises, you will refer your client to Morgan Clark (via the portal, email, or telephone). They will be promptly offered claims management support from a dedicated Morgan Clark Loss Assessor. This could range from free telephone support and guidance through to full end-to-end claims management. Upon appointment, the claim is seamlessly added to the Loss Guard Client Portal, providing live access and updates for both you and your client.

03

Streamlined Communication

A Morgan Clark Loss Assessor will be responsible for liaising with all parties, and will provide continuous progress reports and an open line of communication between all involved. By being proactive, your client doesn’t need to be chasing us, or you, and ensures a smooth and efficient claims process.

04

Transparent Tracking

With the Loss Guard Client Portal, both you and your client can easily monitor the claim’s status and progress. This transparency builds trust and keeps everyone informed throughout the process.

05

Successful Claim Resolution

At the conclusion of the insurance claim, you will receive your commission, but, more importantly, you will have a satisfied client. This positive experience enhances loyalty and retention, giving you a competitive edge in the market.

Business Development

Efficient claims handling significantly boosts client retention.

83%

“Accenture research concluded that 83% of customers who have had a positive claims experience were more likely to renew their policies.”

Accenture, “Customer Claims Satisfaction Survey, 2020”

30%

“In the UK, Brokers spend 30% of their time on claims management”

ABI, 2022

Loss Guard for Brokers

Free up time, to focus on growth

Imagine redirecting the time you spend managing your clients’ insurance claims, into closing deals. It wouldn’t be unrealistic to see an extra £5,000 – £10,000 of revenue each month, just by selling 3 or 4 more policies.

Claims management isn’t only time-consuming; it is also an added stress due to its unpredictability.

In fact, according to the Insurance Times; “Brokers spend an average of 45 minutes per claim just chasing follow-ups”.

Loss Guard Benefits

What sets Loss Guard apart?

24/7 Expert Guidance and Advice

Your clients get access to professional support whenever they need it, ensuring peace of mind throughout the claims process.

Free Membership
 for Brokers

Enjoy all the benefits of Loss Guard with no cost to you – just added value for your clients and your business.

Earn as a Partner

Receive a commission for every claim managed by Morgan Clark, providing an additional income stream while we handle the claims.

The Story of a Broker’s Transformation

Explore how easy it is to get started with Loss Guard. This video walks you through the simple steps of signing up. From the initial referral to ongoing updates, learn how Loss Guard can boost productivity, streamline claims management, and earn you a new income stream.

Want to transform your property claims management?

Speak to our Business Development Director, James Warren, today!

Email James 0808 304 6843

Industry wide recognition

Morgan Clark are the only Loss Assessor firm to have associate membership with The British Insurance Brokers’ Association (BIBA).

We have worked with many of the industry’s most highly respected insurance brokers, alongside the major UK insurance companies and, as a result, we are highly respected in the industry.

 

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