Homeowners malicious damage, thug, smashed window

Malicious damage and riot insurance claim advice for homeowners

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Sadly, there are occasions when homes are damaged intentionally, which understandably causes homeowners significant distress. If you need to make an insurance claim as a result of malicious damage or a riot, you may well have many questions about what is going to happen in the weeks ahead. One of our experienced colleagues will be available to talk through the insurance claim process with you and help answer any questions you have about your insurance claim. This call would be free of charge and with no obligation.

Should you choose to appoint Morgan Clark, you will be assigned a Loss Assessor who would be supported by a Claims Technician and together they will ensure you stay in control of your insurance claim and the restoration of your home.

How we will help you with your insurance claim…

Our aim is to reduce the time our clients have to spend on their insurance claim. As you will have your Loss Assessor’s direct contact details, they will be your single point of contact throughout the claims process and you will no longer have to go through your insurance company’s call centre.

There will be many time-consuming elements to your insurance claim, with Morgan Clark on your side you can rely on your Assessor to…

  • Help you find somewhere you are happy to live while your home is being restored
  • Ensure the full extent of damage is uncovered to safeguard the value of your home
  • Handle all negotiations with your insurer to protect your best interests
  • Ensure your insurance claim is run efficiently to get you back home as quickly as possible

We will help you get back into your home as quickly as possible, ensuring you receive the full settlement you’re entitled to.

Popular Questions

What will my insurance company think if I appoint a Loss Assessor? faq plus icon to expand accordian

There is no reason why your insurance company or Loss Adjuster should discourage you from appointing your own Loss Assessor. If your Loss Adjuster is trying to dissuade you from using our services, you should question why they are against the idea of you being equally represented. After all, a Loss Assessor can only help a policyholder claim for what is legally within their insurance contract. Click here to read more about Loss Adjusters.

Doesn’t my insurance company manage my claim? faq plus icon to expand accordian

While many insurance companies will support you in the initial weeks of your claim, their only responsibility is to ensure costs are covered to restore your property and replace damaged contents, stock, machinery etc. (if applicable). As your claim progresses, you will be left with the most stressful and time consuming day-to-day elements to organise and oversee alone if you do not appoint a Loss Assessor.

What’s the difference between a Loss Assessor and a Loss Adjuster? faq plus icon to expand accordian

Loss Assessors and Loss Adjusters are both insurance claim professionals, but there is one key difference in their role during the insurance claim process; a Loss Assessor is appointed by and works exclusively for the policyholder, while a Loss Adjuster is appointed and paid by the insurance company. Loss Adjusters are expected to remain independent. Read more about the difference between Loss Assessors and Loss Adjusters here.

How much will this cost? faq plus icon to expand accordian

In the majority of cases we are able to represent our clients without charging a fee at all. Read how we are able to offer our services free of charge by clicking here.

Still have questions?

Visit our FAQs page for more answers.

See all of our reviews on
Fire Claim – Cheshire

Morgan Clark were absolutely fantastic. Professional, responsive, exceeds expectations, handles all calls, concerns, issues. Rebuild of house exceeds original spec. You have no wor…

Eddie Watkins

Escape Of Water Claim – Cheltenham

Very helpful at all stages. Settlement exceeded my expectations

A. Phelan

The service we received from Morgan Clarke was something else. Initially the whole thing just looked a nightmare but Pino and Morgan Clark came to us and gave us the reassurance we r…

Bilal Yusuf

Tbh i was sceptical at first using one of these companies, but i was too busy with work to deal with it myself so i thought id give it a go.

Wow Fantastic company. Helped and …

Kim Kim

A very supportive and professional company, that is very effective and skilled at dealing and negotiating with Insurance Companies to get the best outcome from the policy on behalf o…

Henry Raison

Escape Of Water Claim – Recentre-Health Ltd, London

Morgan Clark is a highly experienced, professional company which delivers a valuable service at a fair price. I have been continually impressed by all those in the company with whom …

Tom Roberts

Fire Claim – Ombersley

With the added stress of Covid and restrictions I felt the claim was dealt with as swiftly as was possible. Never wanting to have a large accidental clam again, ever, I would use MC …

A. Parker

Explosion Claim – Portsmouth

Such a professional standard of service they made everything so much easier by taking over all of the hard complicated stuff and making us feel that we where the customers not the in…

M. McCormick

Quite simply if it were not for the expertise and professionalism of Morgan Clark I would not have achieved such a fantastic result with my insurance claim after a flash flood devast…

Lilias Ahmeira

Fire Claim – Hereford

Very Happy with the overall package from start to finish

Nigel Field

Fire Claim – Warrington

Could not fault the service, exceeded all my expectations

Karen Berry

Fire Claim – Bristol

I only rent out one house to tenants who unfortunately caused a house fire and substancial damage to the upstairs of the property. This was a stressful time as I had no idea of how t…

Dom Pickett

Lightning Claim – Bury

Our high level of satisfaction with Morgan Clarke comprised of many fundamental components including communication, teamwork and collaboration skills, problem-solving, accuracy and q…

Dr Baqar & Mrs Andrea Ali

From the start our dealing with Robert Godlonton were fantastic. He explained everything to us what the company did and left us to think things over. Our assessor Pino Musso was abso…

Sarah

we had never been in a situation like this before and were completely out of our depth . morgan,clark,s representative martin chapman put us at ease and explained everything to us sa…

Mick Bielby

Fire Claim – Preston

Pino and Sarah dealt with my claim in a professional, Friendly and efficient manner keeping me updated at all times and pursuing my insurers loss adjusters who were inadequate. I kno…

Rizwan Patel

Despite all the problems with the insurers, Morgan Clark continued to chase and ensured that all areas were covered to our benefit. Although I became very stressed at times, Morgan C…

Monika Payne

I contacted Morgan Clark when my water pipes burst and flooded the whole house. It was a painful experience but as soon as Morgan Clark took over I felt a weight had been lifted. The…

Miss Julia Morley-Drulia

Morgan Clarke dealt my water leak claim very fast and the right way.
I was updated often for each and every move. They are experienced in handling the claim. They are very frie…

Katy Marland

Fire Claim – Cornwall

With my situation I am so glad that I chose Morgan and clark to assist me with my claim as from the very start all the way through David and Natalie were there to take the str…

Mrs Julie Fillingham

Morgan Clark are authorised and regulated by the Financial Conduct Authority (FCA)

Find out what this protection means for you here.

Authorised & Regulated for your protection

by the Financial Conduct Authority

Reference number 309575

Authorised & Regulated for your protection

by the Financial Conduct Authority

Reference number 309575

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