Malicious damage and riot insurance claim advice for homeowners

homeowners, friendly, couple, satisfied, meeting at home

Sadly, there are occasions when homes are damaged intentionally, which understandably causes homeowners significant distress. If you need to make an insurance claim as a result of malicious damage or a riot, you may well have many questions about what is going to happen in the weeks ahead. One of our experienced colleagues will be available to talk through the insurance claim process with you and help answer any questions you have about your insurance claim. This call would be free of charge and with no obligation.

Should you choose to appoint Morgan Clark, you will be assigned a Loss Assessor who would be supported by a Claims Technician and together they will ensure you stay in control of your insurance claim and the restoration of your home.

How we will help you with your insurance claim…

Our aim is to reduce the time our clients have to spend on their insurance claim. As you will have your Loss Assessor’s direct contact details, they will be your single point of contact throughout the claims process and you will no longer have to go through your insurance company’s call centre.

There will be many time-consuming elements to your insurance claim, with Morgan Clark on your side you can rely on your Assessor to…

  • Help you find somewhere you are happy to live while your home is being restored
  • Ensure the full extent of damage is uncovered to safeguard the value of your home
  • Handle all negotiations with your insurer to protect your best interests
  • Ensure your insurance claim is run efficiently to get you back home as quickly as possible

Support when you feel outnumbered

Contact us to ensure your claim is handled fairly and efficiently.

Popular Questions

What will my insurance company think if I appoint a Loss Assessor? faq plus icon to expand accordian

There is no reason why your insurance company or Loss Adjuster should discourage you from appointing your own Loss Assessor. If your Loss Adjuster is trying to dissuade you from using our services, you should question why they are against the idea of you being equally represented. After all, a Loss Assessor can only help a policyholder claim for what is legally within their insurance contract. Click here to read more about Loss Adjusters.

Doesn’t my insurance company manage my claim? faq plus icon to expand accordian

While many insurance companies will support you in the initial weeks of your claim, their only responsibility is to ensure costs are covered to restore your property and replace damaged contents, stock, machinery etc. (if applicable). As your claim progresses, you will be left with the most stressful and time consuming day-to-day elements to organise and oversee alone if you do not appoint a Loss Assessor.

What’s the difference between a Loss Assessor and a Loss Adjuster? faq plus icon to expand accordian

Loss Assessors and Loss Adjusters are both insurance claim professionals, but there is one key difference in their role during the insurance claim process; a Loss Assessor is appointed by and works exclusively for the policyholder, while a Loss Adjuster is appointed and paid by the insurance company. Loss Adjusters are expected to remain independent. Read more about the difference between Loss Assessors and Loss Adjusters here.

How much does Morgan Clark charge? faq plus icon to expand accordian

In the majority of cases we are able to represent our clients without charging a fee at all. Read how we are able to offer our services free of charge by clicking here.

What our customers are saying about us

  • Dependable support
    Fire Claim – Ripley, Derbyshire

    “Martin Chapman was excellent – regular contact by phone”

    Simon Phillips

  • Genuine care

    “I just wanted to give a shoutout to Pino from Morgan Clark for his amazing help with my water escape insurance claim. The whole process was pretty tough, but Pino was always there,…”

    Vivek Singh

  • Exceeded expectations
    Fire Claim – Chorley

    “The service we received was above and beyond and we couldn’t have achieved what we did without them.”

    Richard Roberts

  • End-to-end management

    “I don’t think it’s possible for a layman to resolve a major insurance claim without the help of a loss assessor. In our case our insurer’s loss adjuster tried to …”

    Escape of Water Claim, Willingham

  • Weight lifted

    “We are both pensioners in our 70’s. Eight years ago we let our family home to supplement our pensions. Unfortunately, there was a fire incident in the kitchen. The occupiers were…”

    Mr Choudhary

  • “A professional and personable experience. Information was forthcoming. Results were excellent.”

    Mike

Morgan Clark are authorised and regulated by the Financial Conduct Authority (FCA)

Find out what this protection means for you here.

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