Fire insurance claim advice for homeowners

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Following a fire at your home, you will have to make a number of critical decisions and each one will have a direct impact on the outcome of your insurance claim.

You may have crucial questions about what to do next and what to expect in the coming months, this is very common and can cause significant stress for many homeowners. You are welcome to call us to speak with an expert in fire insurance claims free and with no obligation, to put your mind at rest.

It is your responsibility to prepare, present, manage and negotiate your insurance claim but with Morgan Clark on your side, you can pass all of that over to your experienced Loss Assessor. They will answer your questions to ensure you are aware of all your options during the restoration of your home, ensuring you stay in control at all times.

As our client you would be assigned a dedicated Loss Assessor, along with a specialist team to support you. Their experience will ensure your claim is run smoothly to reduce the stress and allow you to get your life back on track.

How we will help you with your fire insurance claim…

Our aim is to reduce the time our clients have to spend on their fire insurance claim. As you will have your Loss Assessor’s direct contact details, they will be your single point of contact throughout the claims process and you will no longer have to go through your insurance company’s call centre.

There will be many time-consuming elements to your insurance claim, with Morgan Clark on your side you can rely on your Assessor to…

  • Help you find somewhere you are happy to live while your home is being restored
  • Ensure the full extent of damage is uncovered to safeguard the value of your home
  • Handle all negotiations with your insurer to protect your best interests
  • Ensure your insurance claim is run efficiently to get you back home as quickly as possible

Dan Norris, Loss Assessor

10+ years' experience

Speak to an expert, like Dan, who will fight for everything you're entitled to

Free FCA Regulated Support

Your claim resolved as quickly as possible

Experts negotiating on your behalf can expedite the process significantly.

Equal representation at every stage

Never feel outnumbered – your dedicated Loss Assessor works exclusively for you.

Secure your full settlement

We focus negotiations on achieving the best possible settlement for you.

Navigating claims – clients share their stories

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Popular Questions

There is no reason why your insurance company or Loss Adjuster should discourage you from appointing your own Loss Assessor. If your Loss Adjuster is trying to dissuade you from using our services, you should question why they are against the idea of you being equally represented. After all, a Loss Assessor can only help a policyholder claim for what is legally within their insurance contract. Read more in Loss Adjusters: Your Questions Answered.

While many insurance companies will support you in the initial weeks of your claim, their only responsibility is to ensure costs are covered to restore your property and replace damaged contents, stock, machinery etc. (if applicable). As your claim progresses, you will be left with the most stressful and time consuming day-to-day elements to organise and oversee alone if you do not appoint a Loss Assessor.

Loss Assessors and Loss Adjusters are both insurance claim professionals, but there is one key difference in their role during the insurance claim process; a Loss Assessor is appointed by and works exclusively for the policyholder, while a Loss Adjuster is appointed and paid by the insurance company. Loss Adjusters are expected to remain independent. Read more about the difference between Loss Assessors and Loss Adjusters.

In the majority of cases we are able to represent our clients without charging a fee at all. Read how we are able to offer our services free of charge.

What our customers are saying about us

End-to-end management

“Dealing with a large water leak claim I cannot fault the excellent service and advice that I received from Marc Ross at Morgan Clark Marc was always available and responsive to my …”

Mr Georgiou

End-to-end management

“Absolutely excellent from start August 2023 . We would still be in the dark and struggling, they are still fighting for us! Flood”

Lynda & Ian Murray

End-to-end management
Escape Of Water Claim – Saffron Walden

“I was reassured immediately by the original person who visited and it made me realise I had made a good decision using Morgan Clark immediately. (Dan is) An absolute legend. He has…”

Antony Ross

Dependable support

“A very supportive and professional company, that is very effective and skilled at dealing and negotiating with Insurance Companies to get the best outcome from the policy on behalf…”

Henry Raison

Dependable support

“All admin and associated works were taken care of, in a professional way. Also I was kept up to date on a regular basis. Brilliant service”

Dave Berry

Dependable support

“Great communication. Very prompt. Easy to contact the right person when required.”

Crighton Mather

Dependable support

“Morgan and Clark were a very professional ,helpful, and knowledgeable they took all the stress of our claim away and exceeded our expections in all aspects. I would highly recommen…”

Phillip Gentle

Genuine care

“I was recommended Pino Musso who works at Morgan Clark from a friend who had suffered a fire in his home. After the initial meeting I didnt have to lift a finger. Pino kept me upda…”

Anthony Fairclough

Genuine care
Fire Claim – Brinscall, Lancastershire

“Pino from the outset was amazing. He was reassuring and his approach enabled me to see the exit point from what was a very difficult time for me and my family. The (settlement) amo…”

John Simpson

End-to-end management

“Pino and the team at Morgan Clark were simply outstanding from the first appointment to the completed job. We really could not have asked for more. It was a big job too after a fir…”

Mr Harrison

Dependable support
Storm Claim – Cheltenham

“David proved very helpful and was professional yet friendly at all times. It was David who took control of the situation and got things moving for us.”

Susan Naydorf

Genuine care

“Always informed me about the updates on my case. They were happy to answer any of my questions in no time. Pino and Sarah want above and beyond to help my duties that difficult ti…”

Joanna Fiejtek

Dependable support
Flood Claim – Devon

“He made us aware of things we genuinely hadn’t thought of. Whatever was a problem for me Natalie really couldn’t have been more helpful.”

M. Smith

Dependable support
Fire Claim – Shropshire

“Ryan was very professional and helpful from the very beginning .”

Paul Aston

End-to-end management

“Morgan Clark – thoroughly recommended! We were totally inexperienced at making insurance claims, and uncertain how to manage anything after a serious fire. At first we wonder…”

Brigid Curtis

End-to-end management

“We had the misfortune of having a serious fire in our house last year, your first reaction is to think how am I going to deal with this, am I adequately insured, It will take forev…”

Neil Kelly

End-to-end management
Impact Claim – Middlesborough

“Both very friendly, and helped remove a lot of stress. I thought the whole process was handled very well, and I was very happy with the outcome. Settlement exceeded my expectations…”

M. Samuels

Dependable support

“Morgan Clark were very efficient, very supportive and very efficient in representing our claim. They navigated the difficulties of dealing with the insurers and came through. We co…”

Richard McNab

Dependable support

“Morgan Clark have helped us every step of the way with our claim. We had never dealt with a house insurance claim before and having their expertise and advice was crucial to unders…”

Emma Wadsworth

Dependable support
Fire Claim – Bingley

“I was very impressed with the overall standard of service. I was having a very stressful time before the fire and was very grateful that I didn’t have to deal with the house …”

Emma Clough

Genuine care

“I was a little apprehensive when I received a knock on the door not long after a fire at my rental property. Rob from Morgan Clark explained what the company could do for us and ho…”

Sarah Ramsay

End-to-end management

“Can’t praise the team at Morgan Clark highly enough. Initially we met Dan who was so helpful the day after the fire when we were faced with a total loss & didn’t know wher…”

Debbie Bristow

End-to-end management

“We suffered from fire damage on a rental property, which was through no fault of ourselves or tenants. Rob Godlonton contacted us and explained what help Morgan Clark could provide…”

Ian Reynolds

End-to-end management
Fire Claim – Portsmouth

“Cannot be faulted in any area as far as we were concerned. Superb, effective and supportive throughout the process.”

Mr H. Raison

Dependable support
Fire Claim – Lancashire

“No areas of concern. It was done perfectly, to the point were we never even thought about the event because we knew it was left in the very capable hand of Morgan Clark who looked …”

Ian Bamforth

Dependable support
Impact Claim – Haydock Medical Centre, Haydock

“I was really delighted with the service and with the outcome. I would highly recommend your company to anyone facing a significant insurance claim”

Martin Breach

End-to-end management

“Tbh i was sceptical at first using one of these companies, but i was too busy with work to deal with it myself so i thought id give it a go. Wow Fantastic company. Helped and kept …”

Kim Kim

Weight lifted
Flood Claim – Chesterfield

“I cannot fault the overall standard of service that i received. Everyone played their part to ensure the restoration of my property and in the process help to reduce my stress leve…”

S. Jackson

End-to-end management

“I had a fire at my home around Christmas time causing extensive damage, you can image how stressful this is, what do I do, who do I contact, what’s going to happen now, will my i…”

Neil Kelly

End-to-end management

“Excellent service throughout. Can’t fault them”

Kevin Spice

Dependable support
Fire Claim – Swanley

“Without Gilbert we would not have been able to get through this traumatic experience. His advice and help has been immeasurable. We cannot thank him enough.”

Peter Hammond

Dependable support

“Absolutely amazing company to deal with so consistent. Always sending updates nothing too much an outstanding professional company. Definitely would give them a call again.”

Mrs Maria Abbott

Dependable support

“Mr Mathew Rawlingson was recommended by a client of his. I contacted him briefly some time ago and found him helpful and approachable. I phoned him on Monday 15th. I was agreeably …”

Antony Lentin

Weight lifted

“Superb professional highly experienced service. Took all the stress out of an already shocking situation of dealing with fire damage. Highly recommended to anyone dealing with insu…”

Mohammed Ghazi

End-to-end management
Fire Claim – London

“It was the best thing I did to assign Morgan Clark to help me with my claim . They have a lot of experience in this field , I’ve never had to make a claim for fire before so …”

Emine Enver

Dependable support
Fire Claim – Bromley, London

“Initially we were sceptical about the service offered, but once the decision was made, we realised it was the best way to go. We were never left in the dark. Sara was particularly …”

Mr D And Mrs J Buckstone

Dependable support

“We were extremely pleased with the standard of service we received, particularly from our contact, Paul Taylor, who worked very hard on our behalf after our fire last year to liais…”

Debbie Howe

Dependable support
Fire Claim – Chesterfield

“Nathan was the first person to view our house and answer our questions about what we were going to need to do.”

Stephen Barnes

Dependable support
Escape Of Water Claim – Cardiff

“I’m very satisfied with the service received from Morgan Clark. David reminded of and helped me with council tax exemption, which prevented me from more loss. Excellent commu…”

X. Sun

Genuine care

“We lost our beautiful home to a fire, the following morning we had a few loss adjusters at out burnt out door. Nathan was not pushy and was patient and respectful, we signed up and…”

Amanda Sarson

Morgan Clark are authorised and regulated by the Financial Conduct Authority (FCA)

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