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Working with Insurance Brokers

Morgan Clark are the only Loss Assessor firm to have associate membership with The British Insurance Brokers’ Association (BIBA).

We have worked alongside UK Brokers and insurance companies for over two decades now, and as a result, have earned a reputation as the most highly respected Assessors in the industry.

Our aim is to work side by side with Insurance Brokers, providing them with additional support and expertise to help their clients navigate complicated insurance claims.

We take the lead from the Broker when their client needs our assistance and become an addition to their service, enhancing their offering to clients. We give the Broker the opportunity to offer their clients a 360 degree approach, with both the knowledge to place insurance and access to a professional who will manage and negotiate their claims if the need arises.

When Morgan Clark is appointed, we will:

  • Establish liability with the insurance company as quickly as possible.
  • Determine values at risk and sums insured.
  • Deal with all aspects of underinsurance and betterment.
  • Attend meetings with Insurers, Loss Adjusters and Forensic Accountants to ensure all aspects of the claim are dealt with efficiently and the maximum settlement is achieved.
  • Prepare and negotiate claims for emergency interim funds, making sure major difficulties do not arise due to cash flow problems – such as paying staff and suppliers for commercial clients.
  • Advise you of the options available regarding temporary commercial premises relocation or alternative residential accommodation.
  • Process valuations and all contract documentation. In the event that any variations arise, we will negotiate with the Loss Adjuster to ensure recovery in full under the policy.
  • Oversee the reconstruction of the building, ensuring that alterations and improvements are at minimum or no cost to the client.
  • Prepare and negotiate settlement of all relevant claims – Buildings, Contents, Alternative Premises/accommodation, Business Interruption (loss of profits and increased costs of working), Fixtures, Fittings & Machinery. All aspects of the policy cover will be fully utilised and all settlement options will be thoroughly explored.

To find out more about how Morgan Clark works with Insurance Brokers click here to read an interview with Founder, Phil Morgan for Insurance Business magazine.

Loss Guard membership for Brokers

We are now proud to offer Brokers a unique membership scheme; Loss Guard. As a Loss Guard member, your staff and clients will have access to a dedicated helpline to speak with an expert Loss Assessor, who will answer any queries related to a claim, regardless of its size or complexity, anywhere in the UK.

In cases when a client needs to make a significant claim, Loss Guard provides a skilled Loss Assessor to assist the client from day one, guiding them through the insurance claim process and ensuring they receive the best possible settlement under the terms of their insurance policy.

Morgan Clark’s team of experts provides a bespoke claims service to fit each Brokers’ specific requirements, working alongside them to achieve a common goal – to ensure the client receives the very best settlement under the terms of their insurance policy. For more information about Loss Guard, click here.

Industry wide recognition

Morgan Clark are the only Loss Assessor firm to have associate membership with The British Insurance Brokers’ Association (BIBA).

We have worked with many of the industry’s most highly respected insurance brokers, alongside the major UK insurance companies and, as a result, we are highly respected in the industry.

 

Read more

Let Morgan Clark resolve your claim as quickly as possible and ensure you receive everything you’re entitled to.

Popular Questions

What will my insurance company think if I appoint a Loss Assessor? faq plus icon to expand accordian

There is no reason why your insurance company or Loss Adjuster should discourage you from appointing your own Loss Assessor. If your Loss Adjuster is trying to dissuade you from using our services, you should question why they are against the idea of you being equally represented. After all, a Loss Assessor can only help a policyholder claim for what is legally within their insurance contract. Click here to read more about Loss Adjusters.

Doesn’t my insurance company manage my claim? faq plus icon to expand accordian

While many insurance companies will support you in the initial weeks of your claim, their only responsibility is to ensure costs are covered to restore your property and replace damaged contents, stock, machinery etc. (if applicable). As your claim progresses, you will be left with the most stressful and time consuming day-to-day elements to organise and oversee alone if you do not appoint a Loss Assessor.

What’s the difference between a Loss Assessor and a Loss Adjuster? faq plus icon to expand accordian

Loss Assessors and Loss Adjusters are both insurance claim professionals, but there is one key difference in their role during the insurance claim process; a Loss Assessor is appointed by and works exclusively for the policyholder, while a Loss Adjuster is appointed and paid by the insurance company. Loss Adjusters are expected to remain independent. Read more about the difference between Loss Assessors and Loss Adjusters here.

How much will this cost? faq plus icon to expand accordian

In the majority of cases we are able to represent our clients without charging a fee at all. Read how we are able to offer our services free of charge by clicking here.

Still have questions?

Visit our FAQs page for more answers.

See all of our reviews on
Fire Claim – Cumbria

We had a straight forward and stress free experience dealing with Morgan Clark. Between Robert and Pino they kept us informed each step of the way and gave us good advice when needed…

P. Corkhill

Fire Claim – Stockton on Tees

The standard of service was very high. Keeping me informed along the way even when there was no major changes helped me feel that the whole claim was moving forward. Pino Musso was g…

Vishal Pancholi

It was a relief to have an agent to deal with my claim on my behalf. Being flooded out of my house for ten months was an ordeal and, never having needed to pursue an insurance claim …

Jill Moore

Brilliant service would highly recommend.

Advice Debt

Morgan Clark provided us with peace of mind and managed all aspects of the fire incident at our home with care and professionalism. We are so so grateful to Morgan Clark You are a st…

Trustpilot Review

Escape Of Water Claim – Kings Langley

From the first conversation, Matt was thorough, patient and incredibly understanding. He removed any panic and stress that I possessed from the previous encounters with the insurance…

J. Boyd

The service offered by Morgan-Clark from all who dealt with my claim was first class. I achieved a far greater sum as a result of having my claim professionally handled. In particula…

Mr Dan Cattell

Well I can’t praise Natalie and David enough. We were in a dreadful situation and they made it quite plain sailing. Reassured me often and was always in touch, nothing too much…

Margaret Smith

Excellent service from beginning to end very informative at every stage , wouldn’t have been able to do anything with out them .

Tracey Piddey

Fire Claim – Droitwich

Excellent service from beginning to end very informative. 5 star service through out

T. Priddey

Supportive, friendly, professional, efficient they got my stalled claim going, took the stress out of a horrible situation and me back in my home

Roger Vince

Fire Claim – Bristol

He was sympathetic and excellent… we are so grateful that he came to see us. We felt we had someone on our side. Very confident with the whole service. Settlement exceeded my e…

Paul Uttley

Fire Claim – Cornwall

With my situation I am so glad that I chose Morgan and clark to assist me with my claim as from the very start all the way through David and Natalie were there to take the str…

Mrs Julie Fillingham

We would definite;y recommend Morgan Clark. The service they offered was excellent and we realise we could not have managed to do the job ourselves nearly as successfully.

Lesley Horne

Following flooding in November 2019 which affected my home, business and the entire village I realise how very fortunately I have been to have had my insurance claim handled by Marti…

P F Webb

Morgan Clark have been amazing guiding us through a fire trauma ensuring that we get what we needed and come home to our restored house and home

Stephen Barnes

We are so pleased we appointed Tony Clark of Morgan Clark to handle our insurance claim for us. He was so knowledgeable and professional in all respects in his dealing with us and …

Lyn Armitage

Escape Of Water Claim – Burnley

Pino Musso was a true Gentleman nothing was too much such a helpful and lovely man… I was kept very well informed… excellent on communication… Settlement exceeded m…

Maria Abbott

Fire Claim – Lancashire

No areas of concern. It was done perfectly, to the point were we never even thought about the event because we knew it was left in the very capable hand of Morgan Clark who looked af…

Ian Bamforth

Morgan Clarke dealt my claim very fast and right way. It was too easy to handle with them. I was updated very often for each and every move. They are experienced in handling the clai…

Thirunavukkarasu Kulandaisamy

Morgan Clark are authorised and regulated by the Financial Conduct Authority (FCA)

Find out what this protection means for you here.

Authorised & Regulated for your protection

by the Financial Conduct Authority

Reference number 309575

Authorised & Regulated for your protection

by the Financial Conduct Authority

Reference number 309575

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