Broker, advice, reassurance, office, discuss, 2 professionals

Working with Insurance Brokers

Morgan Clark are the only Loss Assessor firm to have associate membership with The British Insurance Brokers’ Association (BIBA).

We have worked alongside UK Brokers and insurance companies for over two decades now, and as a result, have earned a reputation as the most highly respected Assessors in the industry.

Our aim is to work side by side with Insurance Brokers, providing them with additional support and expertise to help their clients navigate complicated insurance claims.

We take the lead from the Broker when their client needs our assistance and become an addition to their service, enhancing their offering to clients. We give the Broker the opportunity to offer their clients a 360 degree approach, with both the knowledge to place insurance and access to a professional who will manage and negotiate their claims if the need arises.

When Morgan Clark is appointed, we will:

  • Establish liability with the insurance company as quickly as possible.
  • Determine values at risk and sums insured.
  • Deal with all aspects of underinsurance and betterment.
  • Attend meetings with Insurers, Loss Adjusters and Forensic Accountants to ensure all aspects of the claim are dealt with efficiently and the maximum settlement is achieved.
  • Prepare and negotiate claims for emergency interim funds, making sure major difficulties do not arise due to cash flow problems – such as paying staff and suppliers for commercial clients.
  • Advise you of the options available regarding temporary commercial premises relocation or alternative residential accommodation.
  • Process valuations and all contract documentation. In the event that any variations arise, we will negotiate with the Loss Adjuster to ensure recovery in full under the policy.
  • Oversee the reconstruction of the building, ensuring that alterations and improvements are at minimum or no cost to the client.
  • Prepare and negotiate settlement of all relevant claims – Buildings, Contents, Alternative Premises/accommodation, Business Interruption (loss of profits and increased costs of working), Fixtures, Fittings & Machinery. All aspects of the policy cover will be fully utilised and all settlement options will be thoroughly explored.

To find out more about how Morgan Clark works with Insurance Brokers click here to read an interview with Founder, Phil Morgan for Insurance Business magazine.

Loss Guard membership for Brokers

We are now proud to offer Brokers a unique membership scheme; Loss Guard. As a Loss Guard member, your staff and clients will have access to a dedicated helpline to speak with an expert Loss Assessor, who will answer any queries related to a claim, regardless of its size or complexity, anywhere in the UK.

In cases when a client needs to make a significant claim, Loss Guard provides a skilled Loss Assessor to assist the client from day one, guiding them through the insurance claim process and ensuring they receive the best possible settlement under the terms of their insurance policy.

Morgan Clark’s team of experts provides a bespoke claims service to fit each Brokers’ specific requirements, working alongside them to achieve a common goal – to ensure the client receives the very best settlement under the terms of their insurance policy. For more information about Loss Guard, click here.

Industry wide recognition

Morgan Clark are the only Loss Assessor firm to have associate membership with The British Insurance Brokers’ Association (BIBA).

We have worked with many of the industry’s most highly respected insurance brokers, alongside the major UK insurance companies and, as a result, we are highly respected in the industry.

 

Read more

Let Morgan Clark take away the stress, resolve your claim as quickly as possible and ensure you receive everything you’re entitled to.

Popular Questions

What will my insurance company think if I appoint a Loss Assessor? faq plus icon to expand accordian

There is no reason why your insurance company or Loss Adjuster should discourage you from appointing your own Loss Assessor. If your Loss Adjuster is trying to dissuade you from using our services, you should question why they are against the idea of you being equally represented. After all, a Loss Assessor can only help a policyholder claim for what is legally within their insurance contract. Click here to read more about Loss Adjusters.

Doesn’t my insurance company manage my claim? faq plus icon to expand accordian

While many insurance companies will support you in the initial weeks of your claim, their only responsibility is to ensure costs are covered to restore your property and replace damaged contents, stock, machinery etc. (if applicable). As your claim progresses, you will be left with the most stressful and time consuming day-to-day elements to organise and oversee alone if you do not appoint a Loss Assessor.

What’s the difference between a Loss Assessor and a Loss Adjuster? faq plus icon to expand accordian

Loss Assessors and Loss Adjusters are both insurance claim professionals, but there is one key difference in their role during the insurance claim process; a Loss Assessor is appointed by and works exclusively for the policyholder, while a Loss Adjuster is appointed and paid by the insurance company. Loss Adjusters are expected to remain independent. Read more about the difference between Loss Assessors and Loss Adjusters here.

How much will this cost? faq plus icon to expand accordian

In the majority of cases we are able to represent our clients without charging a fee at all. Read how we are able to offer our services free of charge by clicking here.

Never have I come across a team of people who exceeded my expectations…

“I have worked as a professional all my life. Never have I come across a team of people who exceeded my expectations. They were courteous, kept in touch at every stage, quick to re…

Mr Rabinowitz

You took all the worry away from us …

“We were in a very bad place following the fire when we contacted you after a random internet search. You took all the worry away from us and we were prepared to accept whatever de…

Ms Brandon

Vital in getting the insurer to accept the liability …

“Morgan Clark understood the policy wording on our landlord insurance policy which has been vital in getting the insurer to accept the liability and the costs that were involved in…

Mr Seedat

You did it all for us and we can’t thank you enough …

“We have found you extremely easy to deal with and to be honest you made the process very easy for us with taking the workload in that area from us. After such a terrible fire, you…

Ms Hall

We could not have done this without you …

“Exemplary! There was no occasion when we did not feel fully informed about the progress of our claim and the activity at that time being undertaken by all parties concerned. We co…

Mr & Mrs Biggs

Outstanding customer service and experienced staff …

“Extremely high standard of service. Extremely professional, both representatives that dealt with the case, Nathan Robertson and Ryan Field, gave clear and honest advice. Always av…

Mr Asif

Alan was very helpful, friendly and extremely informative …

“Alan was very helpful, friendly and extremely informative. He guided us through the initial process of making a claim after the traumatic experience of having a house fire. All e-…

Ms Wilson

We have recommended your company and would do again …

“Paul was very helpful and explained all the options and kept us updated taking a lot of stress and time-consuming communications away from us when we didn’t really know what to …

Mr Boylan

Reassuring advice throughout …

“All parties involved at the site meetings were so helpful and absolutely professional in organising the repair of our house and the claim for damages and contents. Everything was …

Mr & Mrs Mc Ginness

Reassuring advice throughout …

“Due to the poor experience with the loss adjuster we never thought that we would have our house returned to the condition before the incident happened but Martin excelled in his q…

Mr Nazir

We can’t thank you all enough…

“I was constantly kept informed by email, text and phone whenever there was a new development concerning the insurance company, the claim or progress of the building work…They we…

Mr & Mrs Badder

An outstanding service…

“This is the second time we have used your service. What you offer is an outstanding service at a time when clients are faced with major turmoil in their lives and the potential of…

Mr Lund

I know I would not have coped without them…

‘My team’ as I have grown to call them, have supported us through some challenging times, all with 100% professionalism, and with total support when I was finding all the…

Mrs Hampshire

Highly supportive and we cannot recommend them enough…

Our high level of satisfaction with Morgan Clark comprised of many fundamental components including communication, teamwork and collaboration sk…

Dr Baqar & Mrs Ali

See all of our reviews on