Need help managing a property insurance claim? We can help

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Need help managing a property insurance claim? We can help

Reviewed by Phil Morgan

Reviewed By

Phil Morgan

Dealing with a home or business insurance claim can be overwhelming, especially when you’re already coping with property damage and disruption to your life. From lengthy delays to disputes over settlement amounts, the claims process can be frustrating and time-consuming. That’s where professional claims management can make a difference.

Why you might need insurance claims management

Here are some issues we often encounter:

  • Your claim is taking too long to settle: Insurance companies can be slow to process claims, leaving you waiting for much-needed repairs or compensation. We help speed up the process and push for a timely resolution.
  • Unsatisfactory settlement offer: Insurers often try to settle for less than what you’re entitled to. We assess your claim thoroughly and negotiate on your behalf to ensure you receive a fair payout. 
  • Difficulties with Loss Adjusters: Loss Adjusters are appointed by the insurer, not you. If you feel they are undervaluing your claim or causing delays, we can step in to challenge their assessments and advocate for your interests. As independent Loss Assessors, our role is to serve your best interests from the moment we are appointed to the conclusion of the claim.
  • Complex claims or policy disputes: Understanding insurance policy wording and coverage can be confusing. If your claim involves technical details or is being disputed, we provide expert guidance to ensure you remain in control and get the best possible outcome.
  • Reducing stress and hassle: Handling an insurance claim while managing repairs and daily life can be exhausting. We take on the burden of dealing with insurers, so you can focus on getting your life back to normal.

How Morgan Clark can help

A Loss Assessor works exclusively for you, the policyholder. At Morgan Clark, we’ve helped thousands of homeowners, business owners and landlords achieve fair settlements they wouldn’t have secured alone. Our expertise in navigating the complex world of insurance claims gives us an edge that translates to better outcomes for our clients.

Here’s how we can help:

  • Independent valuation: We provide accurate and impartial assessments of the damage, ensuring that no aspect is overlooked.
  • Expert negotiation: Our knowledge of insurance policies and claims processes allows us to negotiate effectively with Loss Adjusters on your behalf.
  • Clear communication: We keep you informed every step of the way, providing regular updates and explaining the process clearly.
  • Maximising your claim: Our goal is to secure the maximum settlement possible, so you can focus on rebuilding your home or business.

We will help you get back into your property as quickly as possible, ensuring you receive the full settlement you’re entitled to.

Why early involvement matters

By contacting us early, you reduce the risk of mistakes that could delay or limit your claim. The sooner we’re involved, the better your chances of receiving the full settlement you’re entitled to, and the highest possible standard of workmanship.

As the case study below illustrates, by engaging a Loss Assessor, you’re taking control of the claims process and increasing your chances of a fair outcome. 

Our client, Mr. Ward, was initially offered a £10,000 settlement for extensive water damage to his home. With our help, he secured a final settlement of £50,000, allowing him to fully restore his property. Read the full case study.

If your home insurance claim is causing you stress, let us take care of it for you. Contact us today to get the expert support you need..

See all of our reviews on

We engaged Morgan Clark to help us with a Covid Business Interruption claim.
Having been brushed off by our insurance broker Tony Clark agreed to review our policy to see if we…

Ian Duckett

Fire Claim – Hinckley

The standard of service excellent throughout especialy the the valuation of the contents. Settlement exceeded my expectations.

Fran Snell

Flood Claim – Cambridgeshire

Please thank Dan Norris. Dan is a very lovely person. My husband died at the start of this claim, and Dan was so kind and supportive and was always there to help me. I couldn’t have…

Janice Donovan

Malicious Damage – Lancashire

Honestly, I have no negative feedback, only positive. It is so unusual nowadays to deal with such a professional, honest and dedicated group of people. Moreover, it wasn’t just one …

Fiona Glen

Fire Claim – Coventry

Overall, very very happy with the decision to ask Morgan Clark to carry out the task of dealing with my claim. I wouldn’t have been able to see this through on my own – …

Iqbal Singh Kunner

Fire Claim – Mickleton

I was exceptionally pleased with the whole process. Professional effective and responsive. Settlement exceeded my expectations.

J. Lonsdale

Always informed me about the updates on my case. They were happy to answer any of my questions in no time.
Pino and Sarah want above and beyond to help my duties that difficul…

Joanna Fiejtek

Morgan Clark handled my insurance claim following a flood on my property. there was extensive damage. They handled all details of the claim removing most of the hassle for me in what…

Dr William Gorman

Escape Of Water Claim – London

Quick to respond, provided references, not a hard sell (which I wouldn’t have wanted when I was feeling particularly vulnerable about the damage). Methodically took me through proce…

E. Watts

We were recommended Morgan Clark and Pino Musso by a relative after my girlfriend and I had a house fire. Although Pino couldn’t represent us as our Loss Assessor because of ce…

David Marshall

Fire Claim – Swanley

Without Gilbert we would not have been able to get through this traumatic experience. His advice and help has been immeasurable. We cannot thank him enough.

Peter Hammond

Our home was flooded in October 2023. We had never claimed on our home insurance and had a very difficult time trying to contact our insurers. The day after the flood, we were collec…

Mr & Mrs Conway

Fire Claim – Rochdale, Lancshire

I was extremely sceptical of this sort of service, “ambulance/fire engine chasers”, but I’m really glad I gave Robert some time on the morning of the fire. One of m…

Danny Knott

Escape Of Water Claim – Cheltenham

Very helpful at all stages. Settlement exceeded my expectations

A. Phelan

Excellent service during a very difficult time

Daniel Waller

Fire Claim – Chorley

From the Initial visit to completion date I have been able to contact all of the parties involved, they have all been very helpful, friendly and efficient and was so pleased that I d…

Fidelis

Excellent service from beginning to end very informative at every stage , wouldn’t have been able to do anything with out them .

Tracey Piddey

Fire Claim – Stoke-on-Trent

The visit by Morgan Clark the day after the fire was so important and very welcome. It really settled my nerves and fears at a very worrying time. Thereafter, the work and payments m…

Steven Brereton

We’ve received superb service from my very first contact right through to completion and sign off of the claim and repairs.
They came to our rescue at a time of utter cri…

Mr & Mrs Doherty

We lost our beautiful home to a fire, the following morning we had a few loss adjusters at out burnt out door. Nathan was not pushy and was patient and respectful, we signed up and M…

Amanda Sarson

Morgan Clark are authorised and regulated by the Financial Conduct Authority (FCA)

Find out what this protection means for you here.

Authorised & Regulated for your protection

by the Financial Conduct Authority

Reference number 309575

Authorised & Regulated for your protection

by the Financial Conduct Authority

Reference number 309575

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