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Need help managing a property insurance claim? We can help

Reviewed by Phil Morgan

Reviewed By

Phil Morgan,

Dealing with a home or business insurance claim can be overwhelming, especially when you’re already coping with property damage and disruption to your life. From lengthy delays to disputes over settlement amounts, the claims process can be frustrating and time-consuming. That’s where professional claims management can make a difference.

Why you might need insurance claims management

Here are some issues we often encounter:

  • Your claim is taking too long to settle: Insurance companies can be slow to process claims, leaving you waiting for much-needed repairs or compensation. We help speed up the process and push for a timely resolution.
  • Unsatisfactory settlement offer: Insurers often try to settle for less than what you’re entitled to. We assess your claim thoroughly and negotiate on your behalf to ensure you receive a fair payout. 
  • Difficulties with Loss Adjusters: Loss Adjusters are appointed by the insurer, not you. If you feel they are undervaluing your claim or causing delays, we can step in to challenge their assessments and advocate for your interests. As independent Loss Assessors, our role is to serve your best interests from the moment we are appointed to the conclusion of the claim.
  • Complex claims or policy disputes: Understanding insurance policy wording and coverage can be confusing. If your claim involves technical details or is being disputed, we provide expert guidance to ensure you remain in control and get the best possible outcome.
  • Reducing stress and hassle: Handling an insurance claim while managing repairs and daily life can be exhausting. We take on the burden of dealing with insurers, so you can focus on getting your life back to normal.

How Morgan Clark can help

A Loss Assessor works exclusively for you, the policyholder. At Morgan Clark, we’ve helped thousands of homeowners, business owners and landlords achieve fair settlements they wouldn’t have secured alone. Our expertise in navigating the complex world of insurance claims gives us an edge that translates to better outcomes for our clients.

Here’s how we can help:

  • Independent valuation: We provide accurate and impartial assessments of the damage, ensuring that no aspect is overlooked.
  • Expert negotiation: Our knowledge of insurance policies and claims processes allows us to negotiate effectively with Loss Adjusters on your behalf.
  • Clear communication: We keep you informed every step of the way, providing regular updates and explaining the process clearly.
  • Maximising your claim: Our goal is to secure the maximum settlement possible, so you can focus on rebuilding your home or business.

Dan Norris, Loss Assessor

10+ years' experience

Speak to an expert, like Dan, who will fight for everything you're entitled to

Free FCA Regulated Support

Your claim resolved as quickly as possible

Experts negotiating on your behalf can expedite the process significantly.

Equal representation at every stage

Never feel outnumbered – your dedicated Loss Assessor works exclusively for you.

Secure your full settlement

We focus negotiations on achieving the best possible settlement for you.

Why early involvement matters

By contacting us early, you reduce the risk of mistakes that could delay or limit your claim. The sooner we’re involved, the better your chances of receiving the full settlement you’re entitled to, and the highest possible standard of workmanship.

As the case study below illustrates, by engaging a Loss Assessor, you’re taking control of the claims process and increasing your chances of a fair outcome. 

Our client, Mr. Ward, was initially offered a £10,000 settlement for extensive water damage to his home. With our help, he secured a final settlement of £50,000, allowing him to fully restore his property. Read the full case study.

If your home insurance claim is causing you stress, let us take care of it for you. Contact us today to get the expert support you need.

What our customers are saying about us

Dependable support

"They were very helpful through the process .,, you can leave everything to them .,, they will guide you through"

Mr Maddi

Genuine care

"Burst pipe devastation Where do we start? While on holiday in January 2025 we got a call from our friend who was looking after our home, that our house had been devastated by a bur..."

Linda Heckles

Weight lifted

"Morgan Clark provided us with peace of mind and managed all aspects of the fire incident at our home with care and professionalism. We are so so grateful to Morgan Clark You are a ..."

Trustpilot Review

Dependable support

"Very efficient and professional service. Much thanks to Dan Riley for his help and support."

John Wilshaw

Exceeded expectations

"Choosing Morgan Clark to represent me was a life saving decision. I searching on Google about the insurance claim process, the guides on their website were very helpful. Because th..."

Escape of Water Claim, London

Dependable support

"Two successful insurance claims – one for fire damage in excess of £100k to a business property, one for £1000 where the insurers would not pay. In both cases, it’s likel..."

Dr Martin Breach

Dependable support

"Morgan Clark representative Marc Ross expertise, professionalism, and unwavering support have truly made a significant difference during what could have been a very challenging tim..."

Anuj Gupta

Dependable support
Fire Claim - Bury

"David is very modest and very clear and easy to contact anytime. I personally learned a lot from the way he was handling my claim. This is the first time I use Morgan Clark and I f..."

B Juma

End-to-end management

"Can’t praise the team at Morgan Clark highly enough. Initially we met Dan who was so helpful the day after the fire when we were faced with a total loss & didn’t know wher..."

Debbie Bristow

Dependable support
Fire Claim - Derbyshire

"With the work taking place during problems arising from the Covid virus we have been pleased with the way work progressed."

Mr & Mrs Matkin

Dependable support
Fire Claim - Ulverston

"Martin Chapman was Calm and knowledgeable."

M. Vipan

End-to-end management

"I have nothing bad to say about Morgan Clarke (MC), and working with them, everything was good. Had a very unpleasant fire experience, not nice, place was a mess, phoned up MC, and..."

Nic T (Martin Thomas)

Dependable support

"Morgan Clark were able to help and support me through the entire process and provided an extremely professional service."

Mr Dawney

Exceeded expectations

"Professional, informative, exceeded our expectations. Martin Chapman & his team were outstanding in there knowledge & advice."

Gaynor Riley

Exceeded expectations

"I had a fire at a property i own some distance from my home. At the time i was caring for my elderly unwell mother. The company i needed to assist was definitely Morgan Clarke. Ini..."

Trustpilot Review

Dependable support

"Our home was flooded in October 2023. We had never claimed on our home insurance and had a very difficult time trying to contact our insurers. The day after the flood, we were coll..."

Mr & Mrs Conway

Dependable support

"We were extremely pleased with the standard of service we received, particularly from our contact, Paul Taylor, who worked very hard on our behalf after our fire last year to liais..."

Debbie Howe

Dependable support
Fire Claim - Somerset

"Following the fire I felt very anxious how I would be able to manage the restoration. My son arranged Morgan Clark following a visit to the site by a representative. I was not awar..."

C. Haines

Dependable support
Fire Claim - Gwynedd

"We were extremely satisfied with the service we received and would highly recommend Morgan Clark to deliver a high level of customer care in what can be a fraught and difficult tim..."

Mr A. A Kujore/Ms G M Roberts

Dependable support
Flood Claim - Staunton on Wye

"I cannot speak highly enough of Morgan Clark and all of its associated teams. When we initially contacted you, we did not really have any realistic idea of what lay ahead in terms ..."

J. Fisher

Dependable support

"We were delighted with the help and support we received from Morgan Clark. We really couldn’t have completed this claim without them. Was very pleased with the settlement receive..."

Fire Claim, Cornwall

Dependable support

"At first when dealing with a company like Morgan Clark, we were under the impression that we didn’t need them however after the hurdles that they jump through to get us our claim..."

Keith Poulton

End-to-end management
Fire Claim - Leicester

"Ryan who was my point of contact kept me informed throughout the entire process as well as chasing insurance company repeatedly to ensure they were moving at the required pace. Set..."

Javed Hussain

Dependable support

"We would definite;y recommend Morgan Clark. The service they offered was excellent and we realise we could not have managed to do the job ourselves nearly as successfully."

Lesley Horne

Dependable support

"Having Morgan Clarke represent us changed our lives during a very difficult time. Our loss assessor Martin Chapman and the team behind him worked tirelessly to make sure our claim ..."

Shirley Hartnell

Dependable support
Fire Claim - Macclesfield

"Overall the service from all those we dealt with in restoring this fire ridden property were highly professional and, at times, imaginative in how they sought to bring this propert..."

Pat and Frank Wharton

Dependable support

"I was a little dubious about using a loss assessor – I’m good with a spreadsheet and can argue a case well. However, insurance companies are known to be less than fair ..."

Julian Evans

End-to-end management
Escape Of Water Claim - Stoke-on-Trent

"I am extremely satisfied with the overall standard of service I received during the settlement of my water escape damage claim. From start to finish, the process was managed with a..."

Vivek Singh

Dependable support
Fire Claim - Hampshire

"We are honestly happy to recommend Morgan Clarke to work on your behalf, if they perform for you as they did for us then you should not be disappointed."

Richard and Dee Thorne

Dependable support
Flood Claim - Taunton

"Greatly admire and appreciate Mark’s (and Natalie’s) perserverance"

R. Jarman

Weight lifted
Fire Claim - Chorley

"From the Initial visit to completion date I have been able to contact all of the parties involved, they have all been very helpful, friendly and efficient and was so pleased that I..."

Fidelis

Genuine care

"Morgan Clark are the EXPERTS… I am especially grateful for the immense kindness, compassion, and support Morgan Clark showed during my most difficult moments after our house ..."

Previous Client

Dependable support

"Morgan Clark represented us after a major leak required the interior of our home to be stripped back, dried out, and reconstructed over 7 months. They were very professional and re..."

David

Genuine care

"Well done Morgan Clark and Matt Ralingson Matt Rawlinson was more than helpful in the middle of the claim I was diagnosed with Prostate Cancer and had to go through a regime of Rad..."

Mr McCaffrey

Dependable support

"I could not have dealt with the claim myself, I am so glad I made the choice to apoint you, I would recommend you to anybody! To be honest I just think you are damn good, nothing I..."

Ms Johnstone

Dependable support

"After our home was flooded over a year ago, our insurer and their loss adjuster seemed motivated by their own best interests, not ours. When Morgan Clark’s Taunton team agree..."

Kevin Vickers

Dependable support

"We are very pleased with Morgan Clark and how they were professional throughout the process. We have learned a great deal from Martin and we were very impressed with his knowlege a..."

Mr Denham

Genuine care

"Morgan Clark Remove The Stress What can you say about Pino Musso? Morgan Clark & Pino. I probably shouldn’t pick out one individual but, if ever you are unfortunate enoug..."

Feefo User

Dependable support
Fire Claim - Worcestershire

"Very Professional and nothing was to much trouble. Settlement exceeded my expectations"

R. Sitek

Dependable support

"Morgan Clarke dealt my claim very fast and right way. It was too easy to handle with them. I was updated very often for each and every move. They are experienced in handling the cl..."

Thirunavukkarasu Kulandaisamy

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