Dealing with a home or business insurance claim can be overwhelming, especially when you’re already coping with property damage and disruption to your life. From lengthy delays to disputes over settlement amounts, the claims process can be frustrating and time-consuming. That’s where professional claims management can make a difference.
Why you might need insurance claims management
Here are some issues we often encounter:
- Your claim is taking too long to settle: Insurance companies can be slow to process claims, leaving you waiting for much-needed repairs or compensation. We help speed up the process and push for a timely resolution.
- Unsatisfactory settlement offer: Insurers often try to settle for less than what you’re entitled to. We assess your claim thoroughly and negotiate on your behalf to ensure you receive a fair payout.
- Difficulties with Loss Adjusters: Loss Adjusters are appointed by the insurer, not you. If you feel they are undervaluing your claim or causing delays, we can step in to challenge their assessments and advocate for your interests. As independent Loss Assessors, our role is to serve your best interests from the moment we are appointed to the conclusion of the claim.
- Complex claims or policy disputes: Understanding insurance policy wording and coverage can be confusing. If your claim involves technical details or is being disputed, we provide expert guidance to ensure you remain in control and get the best possible outcome.
- Reducing stress and hassle: Handling an insurance claim while managing repairs and daily life can be exhausting. We take on the burden of dealing with insurers, so you can focus on getting your life back to normal.
How Morgan Clark can help
A Loss Assessor works exclusively for you, the policyholder. At Morgan Clark, we’ve helped thousands of homeowners, business owners and landlords achieve fair settlements they wouldn’t have secured alone. Our expertise in navigating the complex world of insurance claims gives us an edge that translates to better outcomes for our clients.
Here’s how we can help:
- Independent valuation: We provide accurate and impartial assessments of the damage, ensuring that no aspect is overlooked.
- Expert negotiation: Our knowledge of insurance policies and claims processes allows us to negotiate effectively with Loss Adjusters on your behalf.
- Clear communication: We keep you informed every step of the way, providing regular updates and explaining the process clearly.
- Maximising your claim: Our goal is to secure the maximum settlement possible, so you can focus on rebuilding your home or business.
We will help you get back into your property as quickly as possible, ensuring you receive the full settlement you’re entitled to.
Why early involvement matters
By contacting us early, you reduce the risk of mistakes that could delay or limit your claim. The sooner we’re involved, the better your chances of receiving the full settlement you’re entitled to, and the highest possible standard of workmanship.
As the case study below illustrates, by engaging a Loss Assessor, you’re taking control of the claims process and increasing your chances of a fair outcome.
Our client, Mr. Ward, was initially offered a £10,000 settlement for extensive water damage to his home. With our help, he secured a final settlement of £50,000, allowing him to fully restore his property. Read the full case study.
If your home insurance claim is causing you stress, let us take care of it for you. Contact us today to get the expert support you need..
What our clients say, in their own words…
Flood Insurance Claim Testimonial – Recentre Health Ltd
After a severe leak caused major water damage, reCentre Health turned to Morgan Clark for expert support. We took over the insurance claim, secured a stronger settlement, and lifted the stress—so Tom and Suzi could keep focusing on their clients.
Flood Insurance Claim Testimonial – Lilias Ahmeira
When flooding devastated Lilias’s beautiful Somerset farmhouse, she was left facing the overwhelming challenge of restoring her home while balancing work and motherhood. As a holistic practitioner who’s used to helping others, Lilias suddenly found herself in need of expert support.
Fire insurance claim testimonial – Carl Evans
Carl Evans, a firefighter from Nottingham talks about his experience when his garage caught on fire and his entire house was left smoke damage. After speaking to his Insurance company, Carl soon discovered the expert support of Morgan Clark’s Loss Assessors was going to be essential.
Fire insurance claim testimonial – Jim & Jan
Jim and Jan talk about their experience when a thatched roof fire practically destroyed their home and the crucial help they received from Morgan Clark.
Fire insurance claim testimonial – Jane Bird
When Jane had an explosion at her home she had no idea where to turn until she came across Morgan Clark and she is so relieved that she did.
Landlord fire insurance claim testimonial – Dom Pickett
Dom offers an account of his experience as a Landlord making an insurance claim and offers his top tip to others who find themselves in a similar position.
See all of our reviews on
Never have I come across a team of people who exceeded my expectations…
“I have worked as a professional all my life. Never have I come across a team of people who exceeded my expectations. They were courteous, kept in touch at every stage, quick to re…
Mr Rabinowitz
Alan was very helpful, friendly and extremely informative …
“Alan was very helpful, friendly and extremely informative. He guided us through the initial process of making a claim after the traumatic experience of having a house fire. All e-…
Ms Wilson
Outstanding customer service and experienced staff …
“Extremely high standard of service. Extremely professional, both representatives that dealt with the case, Nathan Robertson and Ryan Field, gave clear and honest advice. Always av…
Mr Asif
We could not have done this without you …
“Exemplary! There was no occasion when we did not feel fully informed about the progress of our claim and the activity at that time being undertaken by all parties concerned. We co…
Mr & Mrs Biggs
Vital in getting the insurer to accept the liability …
“Morgan Clark understood the policy wording on our landlord insurance policy which has been vital in getting the insurer to accept the liability and the costs that were involved in…
Mr Seedat
You took all the worry away from us …
“We were in a very bad place following the fire when we contacted you after a random internet search. You took all the worry away from us and we were prepared to accept whatever de…
Ms Brandon
You did it all for us and we can’t thank you enough …
“We have found you extremely easy to deal with and to be honest you made the process very easy for us with taking the workload in that area from us. After such a terrible fire, you…
Ms Hall
We have recommended your company and would do again …
“Paul was very helpful and explained all the options and kept us updated taking a lot of stress and time-consuming communications away from us when we didn’t really know what to …
Mr Boylan
Reassuring advice throughout …
“All parties involved at the site meetings were so helpful and absolutely professional in organising the repair of our house and the claim for damages and contents. Everything was …
Mr & Mrs Mc Ginness
Reassuring advice throughout …
“Due to the poor experience with the loss adjuster we never thought that we would have our house returned to the condition before the incident happened but Martin excelled in his q…
Mr Nazir
We can’t thank you all enough…
“I was constantly kept informed by email, text and phone whenever there was a new development concerning the insurance company, the claim or progress of the building work…They we…
Mr & Mrs Badder
An outstanding service…
“This is the second time we have used your service. What you offer is an outstanding service at a time when clients are faced with major turmoil in their lives and the potential of…
Mr Lund
I know I would not have coped without them…
‘My team’ as I have grown to call them, have supported us through some challenging times, all with 100% professionalism, and with total support when I was finding all the…
Mrs Hampshire
Highly supportive and we cannot recommend them enough…
Our high level of satisfaction with Morgan Clark comprised of many fundamental components including communication, teamwork and collaboration sk…
Dr Baqar & Mrs Ali
We are authorised & regulated by the Financial Conduct Authority (FCA)
This means our clients are protected. You can trust the professionals managing your claim as we are regulated to the FCA’s strict standards and codes of conduct.