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April 2025

Water damage insurance claim tips

Water leaks, often referred to as ‘escape of water’ incidents, are a leading cause of home insurance claims in the UK. They account for approximately 30% of all domestic claims, with insurers paying out around £1.8 million daily to address the resulting damage.  Given the prevalence and potential financial impact of water leaks, understanding how…

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How long do home insurance claims take?

When dealing with home insurance claims, one of the biggest concerns for homeowners is how long the process will take. Unfortunately, there isn’t a single, fixed answer, as the duration varies depending on the complexity of the claim, the insurer’s efficiency, and the policyholder’s promptness in providing the required information. In this article, we outline…

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The insurance claim investigation process explained

When disaster strikes, whether it’s a burst pipe flooding your home or a fire damaging your business, you expect your insurer to have your back. But before any payout happens, your insurer launches an investigation. Why? To separate genuine claims from fraudulent ones, ensure fairness, and keep the system running smoothly for everyone.  This process…

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December 2024

Workplace fires: Common causes and statistics

The following information has been compiled to shed light on the significant fire risks UK businesses face. All data was sourced from the UK’s Fire and Rescue Services and is the most up-to-date data available at the time of publishing.  Key workplace fire statistics There were 7,000 workplace fires in 2023/24 The number of workplace…

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Flooding in the UK: Past, present, and future

With sea levels rising because of climate change, and the weather becoming more extreme and erratic, the threat of flooding in the UK is ever-increasing.  The following information has been compiled to shed light on the threat of flooding in the UK and what the future may hold. Key flooding statistics One in six properties…

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UK house fire statistics

The page was updated in December 2024 Thousands of homes in the UK are devastated yearly by house fires. This article delves into the latest statistics on house fires, highlighting the risks, common causes, and peak times for these devastating events.  All data is sourced directly from the most recent Fire and Rescue Services data…

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“I have worked as a professional all my life. Never have I come across a team of people who exceeded my expectations. They were courteous, kept in touch at every stage, quick to re…

Mr Rabinowitz

You did it all for us and we can’t thank you enough …

“We have found you extremely easy to deal with and to be honest you made the process very easy for us with taking the workload in that area from us. After such a terrible fire, you…

Ms Hall

Outstanding customer service and experienced staff …

“Extremely high standard of service. Extremely professional, both representatives that dealt with the case, Nathan Robertson and Ryan Field, gave clear and honest advice. Always av…

Mr Asif

Alan was very helpful, friendly and extremely informative …

“Alan was very helpful, friendly and extremely informative. He guided us through the initial process of making a claim after the traumatic experience of having a house fire. All e-…

Ms Wilson

We could not have done this without you …

“Exemplary! There was no occasion when we did not feel fully informed about the progress of our claim and the activity at that time being undertaken by all parties concerned. We co…

Mr & Mrs Biggs

You took all the worry away from us …

“We were in a very bad place following the fire when we contacted you after a random internet search. You took all the worry away from us and we were prepared to accept whatever de…

Ms Brandon

Vital in getting the insurer to accept the liability …

“Morgan Clark understood the policy wording on our landlord insurance policy which has been vital in getting the insurer to accept the liability and the costs that were involved in…

Mr Seedat

We have recommended your company and would do again …

“Paul was very helpful and explained all the options and kept us updated taking a lot of stress and time-consuming communications away from us when we didn’t really know what to …

Mr Boylan

Reassuring advice throughout …

“All parties involved at the site meetings were so helpful and absolutely professional in organising the repair of our house and the claim for damages and contents. Everything was …

Mr & Mrs Mc Ginness

Reassuring advice throughout …

“Due to the poor experience with the loss adjuster we never thought that we would have our house returned to the condition before the incident happened but Martin excelled in his q…

Mr Nazir

We can’t thank you all enough…

“I was constantly kept informed by email, text and phone whenever there was a new development concerning the insurance company, the claim or progress of the building work…They we…

Mr & Mrs Badder

An outstanding service…

“This is the second time we have used your service. What you offer is an outstanding service at a time when clients are faced with major turmoil in their lives and the potential of…

Mr Lund

I know I would not have coped without them…

‘My team’ as I have grown to call them, have supported us through some challenging times, all with 100% professionalism, and with total support when I was finding all the…

Mrs Hampshire

Highly supportive and we cannot recommend them enough…

Our high level of satisfaction with Morgan Clark comprised of many fundamental components including communication, teamwork and collaboration sk…

Dr Baqar & Mrs Ali

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