Flood insurance claim advice for homeowners

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Following a flood at your home, you will have to prepare a complicated insurance claim, engage and oversee contractors and negotiate with your insurance company. But you don’t have to go through this alone.

Morgan Clark is a firm of professional Loss Assessors specialising in flood and water damage insurance claims. Should you choose to use our services, you will have peace of mind knowing your home will be thoroughly dried and sanitised by an experienced restoration company, ensuring there are no future issues, such as damp and dry rot.

Every Morgan Clark client is assigned a dedicated Loss Assessor and Claims Technician. Their experience will ensure your claim is run smoothly and efficiently to reduce the stress you would otherwise go through having to deal with the insurance company alone.

How we will help you with your flood insurance claim…

Our aim is to reduce the time our clients have to spend on their flood insurance claim. As you will have your Loss Assessor’s direct contact details, they will be your single point of contact throughout the claims process and you will no longer have to go through your insurance company’s call centre.

There will be many time-consuming elements to your insurance claim, with Morgan Clark on your side you can rely on your Assessor to…

  • Help you find somewhere you are happy to live while your home is being restored
  • Ensure the full extent of damage is uncovered to safeguard the value of your home
  • Handle all negotiations with your insurer to protect your best interests
  • Ensure your insurance claim is run efficiently to get you back home as quickly as possible

We will help you get back into your home as quickly as possible, ensuring you receive the full settlement you’re entitled to.

Navigating claims – clients share their stories

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Client’s Experience with Morgan Clark Handling His Flood Insurance Claim in Wales

Mr Lund discusses his flood insurance claim and the incredible recovery he…

Lilias Ahmera’s story – Flood Claim, Somerset

When flooding devastated Lilias’s beautiful Somerset farmhouse, she was left facing the…

How Morgan Clark Helped clients with Her Flood Insurance Claim in Derbyshire

Mrs O’Halloran felt she had to come back to Morgan Clark when…

ReCentre Health Ltd’s story, Flood Claim, London

After a severe leak caused major water damage, ReCentre Health turned to…

Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd

Following a major flood that destroyed vital stock and equipment Sharma turned…

Popular Questions

What will my insurance company think if I appoint a Loss Assessor? faq plus icon to expand accordian

There is no reason why your insurance company or Loss Adjuster should discourage you from appointing your own Loss Assessor. If your Loss Adjuster is trying to dissuade you from using our services, you should question why they are against the idea of you being equally represented. After all, a Loss Assessor can only help a policyholder claim for what is legally within their insurance contract. Click here to read more about Loss Adjusters.

Doesn’t my insurance company manage my claim? faq plus icon to expand accordian

While many insurance companies will support you in the initial weeks of your claim, their only responsibility is to ensure costs are covered to restore your property and replace damaged contents, stock, machinery etc. (if applicable). As your claim progresses, you will be left with the most stressful and time consuming day-to-day elements to organise and oversee alone if you do not appoint a Loss Assessor.

What’s the difference between a Loss Assessor and a Loss Adjuster? faq plus icon to expand accordian

Loss Assessors and Loss Adjusters are both insurance claim professionals, but there is one key difference in their role during the insurance claim process; a Loss Assessor is appointed by and works exclusively for the policyholder, while a Loss Adjuster is appointed and paid by the insurance company. Loss Adjusters are expected to remain independent. Read more about the difference between Loss Assessors and Loss Adjusters here.

How much will this cost? faq plus icon to expand accordian

In the majority of cases we are able to represent our clients without charging a fee at all. Read how we are able to offer our services free of charge by clicking here.

Still have questions?

Visit our FAQs page for more answers.

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Just excellent teamwork all round from my perspective, to get the job done in the best way possible. I have no negative comments to bring. Settlement exceeded my expectations.

P. Macpherson

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The visit by Morgan Clark the day after the fire was so important and very welcome. It really settled my nerves and fears at a very worrying time. Thereafter, the work and payments m…

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Morgan Clarke represented me in dealing with my insurance company. They also recommended an excellent surveyor. Both worked together making an excellent team.
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C Mather

I had a fire at a property i own some distance from my home.
At the time i was caring for my elderly unwell mother.
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We were overwhelmed by a severe escape of water that seriously damaged our home. Morgan Clark provided professional help and reassurance at a difficult time greatly reducing the str…

Mark Billen

Extremely professional and helpful .A credit to your company.
I was kept very well informed.

Settlement exceeded my expectations.

Fire Claim, Plymouth

Morgan Clark represented us after a major leak required the interior of our home to be stripped back, dried out, and reconstructed over 7 months. They were very professional and resp…

David

Excellent service from Morgan & Clarke, we highly recommend anyone to use these guys if needed.
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Had a fire at my business premises and didn’t have a clue how to deal with the claim. David was brilliant at handling my claim, he got me the maximum claim I was entitled to under …

Mohammed Aslam

Escape Of Water Claim – Cheltenham

Very helpful at all stages. Settlement exceeded my expectations

A. Phelan

Flood Claim – Devon

He made us aware of things we genuinely hadn’t thought of. Whatever was a problem for me Natalie really couldn’t have been more helpful.

M. Smith

Fire Claim – Droylsden

We were very pleased with the overall service and standard of workmanship. Mike is in the home home improvement industry and understands the pressure of the supply chain. All parties…

Mike and Gwen Graham

Fire Claim – Gwynedd

We were extremely satisfied with the service we received and would highly recommend Morgan Clark to deliver a high level of customer care in what can be a fraught and difficult time,…

Mr A. A Kujore/Ms G M Roberts

Escape Of Water Claim – Burnley

Pino Musso was a true Gentleman nothing was too much such a helpful and lovely man… I was kept very well informed… excellent on communication… Settlement exceeded m…

Maria Abbott

When I got the news that a house I was letting had a serious fire that made it uninhabitable I was full of dread about how I would cope with whatever was to come, before I had it bac…

Catherine Fryett

Very helpful kept us in touch all times easy to speak to Martin Chapman top man

Mr & Mrs Robinson (Brian & Pamela)

Fire Claim – Silchester

Excellent service from submission of claim to final settlement. Settlement exceeded my expectations. Very supportive throughout the process

Peter Howells

Fire Claim – Bognor Regis

We where guided through this process with kindness and totally clarity throughout. Settlement exceeded my expectations. We cannot recommend highly enough all parties concerned.

Michael Webster

We experienced a house fire in 2022.
The first couple of weeks after the fire were just awful. The loss adjuster our insurance company used to handle our claim were possibly th…

Mrs Addis

I don’t know how we would have made a claim without Morgan Clark. Their extensive knowledge and support, guided us through a very difficult claim, which ultimately allowed our busi…

Rachel Mantle

Morgan Clark are authorised and regulated by the Financial Conduct Authority (FCA)

Find out what this protection means for you here.

Authorised & Regulated for your protection

by the Financial Conduct Authority

Reference number 309575

Authorised & Regulated for your protection

by the Financial Conduct Authority

Reference number 309575

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