Case Studies

Morgan Clark’s dedicated teams of Loss Assessors and support staff across the country have helped thousands of homeowners, business owners and landlords make successful insurance claims. In recognition of the difference their Morgan Clark team made, many of our clients have kindly agreed for us to write up their experience as case studies. Some of our past clients have even offered to speak with others who need to make an insurance claim to help them understand what lies ahead, if you would like to speak with someone who has been through a major insurance claim, please let us know and we will make arrangements to put you in contact.


Client Type

Claim Type

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London

Escape Of Water Claims

Managing extensive water damage in a period property

“Morgan Clark was recommended to an elderly and vulnerable client in Wanstead, East London, after their period property suffered significant water damage due to a burst pipe over the Christmas period. The property, a four-bedroom detached house with orig…”

Cambridgeshire

Escape Of Water Claims

Dealing with a difficult Loss Adjuster to claim £60,000

“When Ms M noticed a large escape of water in her home, she needed to claim for water damage on her home insurance policy. The escape of water was deep under the concrete of her home’s ground floor and affected the entire floor of the house. The Claim:…”

Cambridge

Fire Claims

Underinsurance issues overcome by Morgan Clark following fire damage …

“Mr and Mrs Hampshire suffered a fire at their thatched cottage, which started in the middle of the night when the family were asleep. The accidental fire was caused by a lighter being ignited, which resulted in blankets and pillows catching fire and sad…”

Manchester

Fire Claims

Fire and smoke damage in rental property: £80,000 claim

“When a fire broke out in Mr Seedat’s rental property in Manchester, a full refurbishment was needed. The fire started from a drier, which was installed by the tenant living in the property at the time. The accident led to fire damage in the utility ro…”

Lancashire

Malicious Damage Claims

Malicious Damage in Lancashire rental property

“Ms Glen’s rental property in Lancashire suffered significant damage caused by the tenant who was using the property as a cannabis farm. The tenant had installed equipment to grow cannabis in several rooms in the house, including sprinkler systems, ext…”

Harrogate

Flood Claims

Water Ingress from external drains in Harrogate property: reinstateme…

“Following several issues with external drains, including one that was blocked and one that had collapsed, Mr Burn’s basement suffered an ingress of water, which caused damage to the kitchen, utility and living area. After an initial discussion with th…”

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We couldn’t be more pleased with every aspect of this process – from initial contact through to meeting Pino, meeting the Surveyor, choosing a Contractor and working through …

Fire Claim, Preston

Explosion Claim – Hampton

Your advice was invaluable and you took a lot of work off our plate.

Colin Deer – Chase Buchanan

We were extremely pleased with the standard of service we received, particularly from our contact, Paul Taylor, who worked very hard on our behalf after our fire last year to liaise …

Debbie Howe

I don’t think it’s possible for a layman to resolve a major insurance claim without the help of a loss assessor.

In our case our insurer’s loss adjuster trie…

Escape of Water Claim, Willingham

Fire Claim – Leyland

I was glad that we appointed Morgan Clarke as we had the support of a credible business behind us and fighting our cause at a stressful time. The companies you liaised with have all …

Michael Calvert

Morgan Clark have helped us every step of the way with our claim. We had never dealt with a house insurance claim before and having their expertise and advice was crucial to understa…

Emma Wadsworth

Fire Claim – Ashbourne

I have been very pleased with the standards of care and professionalism from Martin Chapman of Morgan Clark. Settlement exceeded my expectations

Kieran Phelan

Had a fire at my business premises and didn’t have a clue how to deal with the claim. David was brilliant at handling my claim, he got me the maximum claim I was entitled to under …

Mohammed Aslam

Without them I would have been totally out of my depth. Everything was arranged and any correspondence relating to the property and relevant meetings were in place They supplied all …

Mrs Pauline Ducker

Couldn’t fault anything
Really don’t know what, we would have done without them they took the stress, from everything to do with insurance claim all our questions w…

Linda French

Fire Claim – Bingley

I was very impressed with the overall standard of service. I was having a very stressful time before the fire and was very grateful that I didn’t have to deal with the house fi…

Emma Clough

From first contact to the last contact with Martin & Sarah at Morgan Clarke it was professional yet friendly, they could not do enough. Every time they would keep me informed an…

Mr Kevin Skelley

Fire Claim – Bognor Regis

We where guided through this process with kindness and totally clarity throughout. Settlement exceeded my expectations. We cannot recommend highly enough all parties concerned.

Michael Webster

Escape Of Water Claim – Recentre-Health Ltd, London

Morgan Clark is a highly experienced, professional company which delivers a valuable service at a fair price. I have been continually impressed by all those in the company with whom …

Tom Roberts

Fire Claim – Leeds

We were very happy with everything. We felt completely looked after by Martin Chapman and that we could 100% trust him. Got the right builder and made it stress free for my family. S…

Philip Howard

I was not aware that companies like Morgan Clark existed. We had a serious and devastating house fire which required massive restoration work and meant we could not live in our prop…

Dr Hirst

Rang with a new enquiry; the helpful receptionist passed me to Alan who took the time to listen as to what had happened. He explained that the case was unlikely to fall within the re…

R Gabriel

Excellent services and very help full staff.

Mr & Mrs Modha

2 years ago I had a house fire just before Christmas of which I got out in just my night wear. I lost everything I owned. And didn’t know were to start. A representative from M…

Mrs J Fillingham

Morgan clark were excellent from the word go. Their representative Pino was informative, supportive, understanding and easily contactable. The advise they gave was extremely helpful …

Richard Roberts

Morgan Clark are authorised and regulated by the Financial Conduct Authority (FCA)

Find out what this protection means for you here.

Authorised & Regulated for your protection

by the Financial Conduct Authority

Reference number 309575

Authorised & Regulated for your protection

by the Financial Conduct Authority

Reference number 309575

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