Case Studies

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Morgan Clark’s dedicated teams of Loss Assessors and support staff across the country have helped thousands of homeowners, business owners and landlords make successful insurance claims. In recognition of the difference their Morgan Clark team made, many of our clients have kindly agreed for us to write up their experience as case studies. Some of our past clients have even offered to speak with others who need to make an insurance claim to help them understand what lies ahead, if you would like to speak with someone who has been through a major insurance claim, please let us know and we will make arrangements to put you in contact.

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London

Managing Extensive Water Damage in a Period Property

“Morgan Clark was recommended to an elderly and vulnerable client in Wanstead, East London, after their period property suffered significant water damage due to a burst pipe over the Christmas period. The property, a four-bedroom detached house with o…”

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Cambridge

Fire damage in thatched cottage

“Mr and Mrs Hampshire suffered a fire at their thatched cottage, which started in the middle of the night when the family were asleep. The accidental fire was caused by a lighter being ignited, which resulted in blankets and pillows catching fire and …”

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Cumbria

Flooded bakery in Kendal: £100,000 insurance claim for machinery, st…

“Ginger Bakers is a very successful specialist cake producer based in Kendal, Cumbria, supplying commercial outlets across the country. When Storm Desmond wreaked havoc across the north of England in December 2015, the bakery’s leased premises were …”

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Cumbria

Flooding at kitchen worktop manufacturer: £1.2 million claim

“Stoneworld is a very successful manufacturer of quartz and granite kitchen worktops, importing expensive materials from across the world and using sophisticated precision cutting machinery. Based in Kendal, Cumbria, it distributes its high-end produc…”

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Carlisle

Using Morgan Clark a second time for flood insurance claim

“When the river Eden flooded in Carlisle in 2005, water poured through David Allen’s substantial five-bedroomed semi-detached home. There was extensive damage throughout the downstairs which was likely to result in an insurance claim of around £100…”

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Doncaster

Flooding – £630,000 business interruption claim

“In 2007, the town of Doncaster was hit by two floods in very quick succession. A large trading estate was very badly affected, including a successful steel processing and stockholding company. Three of its industrial units on the estate were contamin…”

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Let Morgan Clark take away the stress, resolve your claim as quickly as possible and ensure you receive everything you’re entitled to.

Never have I come across a team of people who exceeded my expectations…

“I have worked as a professional all my life. Never have I come across a team of people who exceeded my expectations. They were courteous, kept in touch at every stage, quick to re…

Mr Rabinowitz

Outstanding customer service and experienced staff …

“Extremely high standard of service. Extremely professional, both representatives that dealt with the case, Nathan Robertson and Ryan Field, gave clear and honest advice. Always av…

Mr Asif

We could not have done this without you …

“Exemplary! There was no occasion when we did not feel fully informed about the progress of our claim and the activity at that time being undertaken by all parties concerned. We co…

Mr & Mrs Biggs

Vital in getting the insurer to accept the liability …

“Morgan Clark understood the policy wording on our landlord insurance policy which has been vital in getting the insurer to accept the liability and the costs that were involved in…

Mr Seedat

You did it all for us and we can’t thank you enough …

“We have found you extremely easy to deal with and to be honest you made the process very easy for us with taking the workload in that area from us. After such a terrible fire, you…

Ms Hall

Alan was very helpful, friendly and extremely informative …

“Alan was very helpful, friendly and extremely informative. He guided us through the initial process of making a claim after the traumatic experience of having a house fire. All e-…

Ms Wilson

You took all the worry away from us …

“We were in a very bad place following the fire when we contacted you after a random internet search. You took all the worry away from us and we were prepared to accept whatever de…

Ms Brandon

We have recommended your company and would do again …

“Paul was very helpful and explained all the options and kept us updated taking a lot of stress and time-consuming communications away from us when we didn’t really know what to …

Mr Boylan

Reassuring advice throughout …

“All parties involved at the site meetings were so helpful and absolutely professional in organising the repair of our house and the claim for damages and contents. Everything was …

Mr & Mrs Mc Ginness

Reassuring advice throughout …

“Due to the poor experience with the loss adjuster we never thought that we would have our house returned to the condition before the incident happened but Martin excelled in his q…

Mr Nazir

We can’t thank you all enough…

“I was constantly kept informed by email, text and phone whenever there was a new development concerning the insurance company, the claim or progress of the building work…They we…

Mr & Mrs Badder

An outstanding service…

“This is the second time we have used your service. What you offer is an outstanding service at a time when clients are faced with major turmoil in their lives and the potential of…

Mr Lund

I know I would not have coped without them…

‘My team’ as I have grown to call them, have supported us through some challenging times, all with 100% professionalism, and with total support when I was finding all the…

Mrs Hampshire

Highly supportive and we cannot recommend them enough…

Our high level of satisfaction with Morgan Clark comprised of many fundamental components including communication, teamwork and collaboration sk…

Dr Baqar & Mrs Ali

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