Case Studies

Morgan Clark’s dedicated teams of Loss Assessors and support staff across the country have helped thousands of homeowners, business owners and landlords make successful insurance claims. In recognition of the difference their Morgan Clark team made, many of our clients have kindly agreed for us to write up their experience as case studies. Some of our past clients have even offered to speak with others who need to make an insurance claim to help them understand what lies ahead, if you would like to speak with someone who has been through a major insurance claim, please let us know and we will make arrangements to put you in contact.


Client Type

Claim Type

Location

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London

Escape Of Water Claims

Managing extensive water damage in a period property

“Morgan Clark was recommended to an elderly and vulnerable client in Wanstead, East London, after their period property suffered significant water damage due to a burst pipe over the Christmas period. The property, a four-bedroom detached house with orig…”

Cambridgeshire

Escape Of Water Claims

Dealing with a difficult Loss Adjuster to claim £60,000

“When Ms M noticed a large escape of water in her home, she needed to claim for water damage on her home insurance policy. The escape of water was deep under the concrete of her home’s ground floor and affected the entire floor of the house. The Claim:…”

Cambridge

Fire Claims

Underinsurance issues overcome by Morgan Clark following fire damage …

“Mr and Mrs Hampshire suffered a fire at their thatched cottage, which started in the middle of the night when the family were asleep. The accidental fire was caused by a lighter being ignited, which resulted in blankets and pillows catching fire and sad…”

Manchester

Fire Claims

Fire and smoke damage in rental property: £80,000 claim

“When a fire broke out in Mr Seedat’s rental property in Manchester, a full refurbishment was needed. The fire started from a drier, which was installed by the tenant living in the property at the time. The accident led to fire damage in the utility ro…”

Lancashire

Malicious Damage Claims

Malicious Damage in Lancashire rental property

“Ms Glen’s rental property in Lancashire suffered significant damage caused by the tenant who was using the property as a cannabis farm. The tenant had installed equipment to grow cannabis in several rooms in the house, including sprinkler systems, ext…”

Harrogate

Flood Claims

Water Ingress from external drains in Harrogate property: reinstateme…

“Following several issues with external drains, including one that was blocked and one that had collapsed, Mr Burn’s basement suffered an ingress of water, which caused damage to the kitchen, utility and living area. After an initial discussion with th…”

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Flood Claim – Somerset

From the beginning very helpful and supportive. We felt they were always on our side. We had no concerns. Settlement exceeded my expectations. Excellent

Mr & Mrs Murray

I was contacted by Morgan Clark after a serious house fire. I appointed them to manage my claim and was very pleased with the service. They handled every aspect of the process with…

Edward Faherty

Fire Claim – Somerset

Following the fire I felt very anxious how I would be able to manage the restoration. My son arranged Morgan Clark following a visit to the site by a representative. I was not aware …

C. Haines

Fire Claim – Hartlepool

Morgan Clark were very helpful, they made a very distressing situation as easy as possible for me, lots of communication, no question was a stupid question. Settlement exceeded my ex…

V. Cornforth

I was a little dubious about using a loss assessor – I’m good with a spreadsheet and can argue a case well. However, insurance companies are known to be less than fair in…

Julian Evans

I had a huge problem with a claim I have made on my insurance company covering building insurance. After 7 months of calls and stress, a quick google search solved the problem. I dis…

Paololuca

Morgan Clarks representative Matt Rawlingson and colleges were very proactive in the management of reinstatement of my property. Their communications both verbally and electronic was…

Edward Williams

Flood Claim – Conwy

This is the second time we have used your service (2012 was being the other). What you offer is an outstanding service at a time when clients are faced with major turmoil in their li…

David Lund

Superb company to deal with. Highly recommended. Kept me informed throughout the duration of the claim and a special mention to Pino and Sarah for the support they provided taking th…

Riz Patel

After our home was flooded over a year ago, our insurer and their loss adjuster seemed motivated by their own best interests, not ours. When Morgan Clark’s Taunton team agreed …

Kevin Vickers

Flood Claim – Doncaster

Following flooding in November 2019 which affected my home, business and the entire village I realise how very fortunately I have been to have had my insurance claim handled by Marti…

Pam Webb

Fire Claim – Farnham

Spoke in words I could understand, and explained clearly all procedures. I felt comfortable asking any questions as I had never had to deal with anything like this. Made a difficult…

A. Martin

Fire Claim – Kent

Excellent service overall. I would strongly recommend Morgan Clark to anyone in a similar situation to us. It is invaluable to have the backing of people with experience to help you …

Joanna Friend

Escape Of Water Claim – Burnley

Pino Musso was a true Gentleman nothing was too much such a helpful and lovely man… I was kept very well informed… excellent on communication… Settlement exceeded m…

Maria Abbott

Fire Claim – Gwynedd

We were extremely satisfied with the service we received and would highly recommend Morgan Clark to deliver a high level of customer care in what can be a fraught and difficult time,…

Mr A. A Kujore/Ms G M Roberts

Fire Claim – Barnsley

You were a Godsend!… Honestly!!…I had no idea how much work you would achieved for me. I do appreciate Morgan Clark taking my job on as l know it was quite a small one. Many thanks…

M. Eid

Fire Claim – Hants

Quite simply, Morgan Clark have seen us through something I don’t feel with could of handled on our own. We would not hesitate to recommend Morgan Clark to anyone. From the mor…

G. Yates

Fire Claim – Cambs

Without this service I would not of known where to start. The fire chief on the night gave me a card with morgan Clark details on and that was the start of me being able to deal with…

Mrs Devina Crane

Impact Claim – Essex

He was extremely helpful and friendly and we knew we were in good hands.

M. Forkan

Fire Claim – West Yorkshire

I was impressed by the standard of service I’ve received from Morgan Clark and would happily recommend them to anyone finding themselves in similar circumstances to mine. Settlement…

L. Clements

Morgan Clark are authorised and regulated by the Financial Conduct Authority (FCA)

Find out what this protection means for you here.

Authorised & Regulated for your protection

by the Financial Conduct Authority

Reference number 309575

Authorised & Regulated for your protection

by the Financial Conduct Authority

Reference number 309575

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