Burst pipe insurance claim advice for business owners

Following a burst pipe at your place of business, not only will you be faced with overcoming the physical disruption, you also have a complicated insurance claim to deal with and until your insurance company is satisfied that you have met all the conditions of your insurance contract, you will not receive any payment.

Morgan Clark can protect your business against any financial loss by providing a complete claims management service. Should you appoint us, your dedicated commercial Loss Assessor will focus on safeguarding the future of your business. Our consequential Loss Accountants will accurately calculate your Business Interruption claim while the physical restoration of your business is underway.

We will take the pressure off you by dealing with the insurance company and their Loss Adjuster, so you can focus on your customers, staff and re-establishing your business.

How we will help you with your commercial burst pipe claim…

Our aim is to reduce the time our clients have to spend on their insurance claim. As you will have your Loss Assessor’s direct contact details, they will be your single point of contact throughout the claims process and you will no longer have to go through your insurance company’s call centre.

There will be many time-consuming elements to your insurance claim, with Morgan Clark on your side you can rely on your Assessor to…

  • Negotiate interim emergency payments to maintain cash flow
  • Help you find alternative premises to continue to run your business
  • Compile and present your insurance claim to cover buildings, fixtures & fittings, contents and stock
  • Calculate your true Business Interruption claim to protect your business against financial loss

We will help you get your business back up and running as quickly as possible, working to secure the best settlement under the terms of your policy

Popular Questions

What will my insurance company think if I appoint a Loss Assessor? faq plus icon to expand accordian

There is no reason why your insurance company or Loss Adjuster should discourage you from appointing your own Loss Assessor. If your Loss Adjuster is trying to dissuade you from using our services, you should question why they are against the idea of you being equally represented. After all, a Loss Assessor can only help a policyholder claim for what is legally within their insurance contract. Click here to read more about Loss Adjusters.

Doesn’t my insurance company manage my claim? faq plus icon to expand accordian

While many insurance companies will support you in the initial weeks of your claim, their only responsibility is to ensure costs are covered to restore your property and replace damaged contents, stock, machinery etc. (if applicable). As your claim progresses, you will be left with the most stressful and time consuming day-to-day elements to organise and oversee alone if you do not appoint a Loss Assessor.

What’s the difference between a Loss Assessor and a Loss Adjuster? faq plus icon to expand accordian

Loss Assessors and Loss Adjusters are both insurance claim professionals, but there is one key difference in their role during the insurance claim process; a Loss Assessor is appointed by and works exclusively for the policyholder, while a Loss Adjuster is appointed and paid by the insurance company. Loss Adjusters are expected to remain independent. Read more about the difference between Loss Assessors and Loss Adjusters here.

How much does Morgan Clark charge? faq plus icon to expand accordian

In the majority of cases we are able to represent our clients without charging a fee at all. Read how we are able to offer our services free of charge by clicking here.

What our customers are saying about us

  • Dependable support

    “Staff and contractors where knowledgeable and professional. Our property was repaired to the highest standard. Their involvement actually speeded up our insurance claim and ensured…”

    Rebecca

  • “I contacted them via their website and they still gave me a callback despite my claim size being under their threshold, and gave me contacts and advice on how to proceed.”

    Bosh

  • End-to-end management
    Fire Claim – Hull

    “Very pleased with the service, especially having had fire damage during these stressful times of travel restrictions. It was evident throughout that they were working on my behalf …”

    N. Thakar

  • Exceeded expectations

    “Choosing Morgan Clark to represent me was a life saving decision. I searching on Google about the insurance claim process, the guides on their website were very helpful. Because th…”

    Escape of Water Claim, London

  • Weight lifted
    Fire Claim – Suffolk

    “First class. Given the scale and complexity of our claim, we don’t believe we could have coped without you. Having Morgan Clark handling and negotiating things on our behalf …”

    Mr & Mrs Metherell

  • Genuine care

    “After a serious flood Morgan Clark were recommended, we met Dan Norris who was the most wonderful , kind and helpful person . I really do not know what I would have done without th…”

    Mrs Donovan

Morgan Clark are authorised and regulated by the Financial Conduct Authority (FCA)

Find out what this protection means for you here.

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