Burst pipe insurance claim advice for business owners

Following a burst pipe at your place of business, not only will you be faced with overcoming the physical disruption, you also have a complicated insurance claim to deal with and until your insurance company is satisfied that you have met all the conditions of your insurance contract, you will not receive any payment.

Morgan Clark can protect your business against any financial loss by providing a complete claims management service. Should you appoint us, your dedicated commercial Loss Assessor will focus on safeguarding the future of your business. Our consequential Loss Accountants will accurately calculate your Business Interruption claim while the physical restoration of your business is underway.

We will take the pressure off you by dealing with the insurance company and their Loss Adjuster, so you can focus on your customers, staff and re-establishing your business.

How we will help you with your commercial burst pipe claim…

Our aim is to reduce the time our clients have to spend on their insurance claim. As you will have your Loss Assessor’s direct contact details, they will be your single point of contact throughout the claims process and you will no longer have to go through your insurance company’s call centre.

There will be many time-consuming elements to your insurance claim, with Morgan Clark on your side you can rely on your Assessor to…

  • Negotiate interim emergency payments to maintain cash flow
  • Help you find alternative premises to continue to run your business
  • Compile and present your insurance claim to cover buildings, fixtures & fittings, contents and stock
  • Calculate your true Business Interruption claim to protect your business against financial loss

We will get your business back up and running as quickly as possible, ensuring you receive the full settlement you’re entitled to

Popular Questions

What will my insurance company think if I appoint a Loss Assessor? faq plus icon to expand accordian

There is no reason why your insurance company or Loss Adjuster should discourage you from appointing your own Loss Assessor. If your Loss Adjuster is trying to dissuade you from using our services, you should question why they are against the idea of you being equally represented. After all, a Loss Assessor can only help a policyholder claim for what is legally within their insurance contract. Click here to read more about Loss Adjusters.

Doesn’t my insurance company manage my claim? faq plus icon to expand accordian

While many insurance companies will support you in the initial weeks of your claim, their only responsibility is to ensure costs are covered to restore your property and replace damaged contents, stock, machinery etc. (if applicable). As your claim progresses, you will be left with the most stressful and time consuming day-to-day elements to organise and oversee alone if you do not appoint a Loss Assessor.

What’s the difference between a Loss Assessor and a Loss Adjuster? faq plus icon to expand accordian

Loss Assessors and Loss Adjusters are both insurance claim professionals, but there is one key difference in their role during the insurance claim process; a Loss Assessor is appointed by and works exclusively for the policyholder, while a Loss Adjuster is appointed and paid by the insurance company. Loss Adjusters are expected to remain independent. Read more about the difference between Loss Assessors and Loss Adjusters here.

How much will this cost? faq plus icon to expand accordian

In the majority of cases we are able to represent our clients without charging a fee at all. Read how we are able to offer our services free of charge by clicking here.

Still have questions?

Visit our FAQs page for more answers.

See all of our reviews on

They took the hassle out of our insurance claim for a total fire destruction of a rental property. From the day after the fire they were there, dealing with the insurance company, lo…

Ian Bamforth

Fire Claim – Hinckley

The standard of service excellent throughout especialy the the valuation of the contents. Settlement exceeded my expectations.

Fran Snell

Fire Claim – Birmingham

We reiceved an amazing service from Paul and the entire team who ensured we were always reassured and kept happy

A. Khan

Fire Claim – Oxon

We cannot fault the service at all . We honestly don’t know how we would have been able to deal with all this without Morgan Clarks expert knowledge and service. A truly excep…

Hannah and Richard Spooner

Fire Claim – Leeds

I was constantly kept informed by email, text and phone ,whenever there was a new development concerning the insurance company, the claim or progress of the building work. I especial…

Peter Craggs

In August 2023 we suffered the loss of our bungalow to fire, needless to say one of the most traumatic events of our lfe. Within 24 hour we were contacted by representatives from Los…

Mr Keith Young

Absolutely great from the beginning Marc was always available to sort out that any problems were progressed smoothly whilst acting as liaison between ourselves and the Building Com…

Carolyn and Miguel Alamo

Morgan Clark Remove The Stress
What can you say about Pino Musso? Morgan Clark & Pino. I probably shouldn’t pick out one individual but, if ever you are unfortunate e…

Feefo User

Morgan Clark representative Marc Ross expertise, professionalism, and unwavering support have truly made a significant difference during what could have been a very challenging time….

Anuj Gupta

Business Interruption Claim – Hastings

Great, honest advice throughout. Settlement exceeded my expectations

S. Fitchett

Morgan Clark took what could have been a very stressful situation (a car drove into one of my rental properties,) and made is as seamless and stress-free as possible. I was very happ…

Mike Samuels

Escape Of Water Claim – Basildon

Great service, very helpful and efficient. Settlement exceeded my expectations

Victoria Morgan

Escape Of Water Claim – Lancashire

Excellent service. First class. No negative feedback to give. Very personable and professional. Put me at ease during a very worrying time.

Rebecca Bond

The service provided by Morgan Clark was exceptional from from the start to the end of the claim. After agreeing to appoint Morgan Clark as our loss assessors, we did not have to wor…

Mr Ashfaq

Professional, informative, exceeded our expectations. Martin Chapman & his team were outstanding in there knowledge & advice.

Gaynor Riley

From start to finish my entire experience with Morgan Clark was extremely positive on all levels.

I found Martin Chapman who helped guide me through the claim to be conscie…

Michael Button

Flood Claim – Devon

He made us aware of things we genuinely hadn’t thought of. Whatever was a problem for me Natalie really couldn’t have been more helpful.

M. Smith

Fire Claim – Norfolk

From the first meeting with Daniel, the meeting with Gilbert and the help that Denise was always ready with, we could not find fault with the service we have received. Settlement exc…

Mr & Mrs Gibbons

Flood Claim – Conwy

This is the second time we have used your service (2012 was being the other). What you offer is an outstanding service at a time when clients are faced with major turmoil in their li…

David Lund

Malicious Damage – Lancashire

Firstly I must thank Bill, who had used Morgan Clark’s services and suggested we make contact when we needed help. Standard of service is just wonderful taking all pressure and stre…

Marion Glen

Morgan Clark are authorised and regulated by the Financial Conduct Authority (FCA)

Find out what this protection means for you here.

Authorised & Regulated for your protection

by the Financial Conduct Authority

Reference number 309575

Authorised & Regulated for your protection

by the Financial Conduct Authority

Reference number 309575

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