Third Party, burst pipe

Third party insurance claim advice for business owners

If you have suffered losses or sustained damage through the negligence of a third party – perhaps a neighbouring business or a professional such as a surveyor, contractor or architect, you can make a third party insurance claim.

Third party insurance claims in particular, can be complicated and time consuming to manage. Regularly, issues arise such as the third party refusing to accept liability, or there could be an issue with their insurance cover. Unlike a regular insurance claim, the law dictates that it is the claimant’s responsibility to prove that the third party is liable.

Should you choose to appoint Morgan Clark to represent you, your Loss Assessor will keep you in control and ensure your claim is run as smoothly as possible.

How we will help you with your insurance claim…

Our aim is to reduce the time our clients have to spend on their insurance claim. As you will have your Loss Assessor’s direct contact details, they will be your single point of contact throughout the claims process and you will no longer have to go through your insurance company’s call centre.

There will be many time-consuming elements to your insurance claim, with Morgan Clark on your side you can rely on your Assessor to…

  • Negotiate interim emergency payments to maintain cash flow
  • Help you find alternative premises to continue to run your business
  • Compile and present your insurance claim to cover buildings, fixtures & fittings, contents and stock
  • Calculate your true Business Interruption claim to protect your business against financial loss

We will get your business back up and running as quickly as possible, ensuring you receive the full settlement you’re entitled to

Popular Questions

What will my insurance company think if I appoint a Loss Assessor? faq plus icon to expand accordian

There is no reason why your insurance company or Loss Adjuster should discourage you from appointing your own Loss Assessor. If your Loss Adjuster is trying to dissuade you from using our services, you should question why they are against the idea of you being equally represented. After all, a Loss Assessor can only help a policyholder claim for what is legally within their insurance contract. Click here to read more about Loss Adjusters.

Doesn’t my insurance company manage my claim? faq plus icon to expand accordian

While many insurance companies will support you in the initial weeks of your claim, their only responsibility is to ensure costs are covered to restore your property and replace damaged contents, stock, machinery etc. (if applicable). As your claim progresses, you will be left with the most stressful and time consuming day-to-day elements to organise and oversee alone if you do not appoint a Loss Assessor.

What’s the difference between a Loss Assessor and a Loss Adjuster? faq plus icon to expand accordian

Loss Assessors and Loss Adjusters are both insurance claim professionals, but there is one key difference in their role during the insurance claim process; a Loss Assessor is appointed by and works exclusively for the policyholder, while a Loss Adjuster is appointed and paid by the insurance company. Loss Adjusters are expected to remain independent. Read more about the difference between Loss Assessors and Loss Adjusters here.

How much will this cost? faq plus icon to expand accordian

In the majority of cases we are able to represent our clients without charging a fee at all. Read how we are able to offer our services free of charge by clicking here.

Still have questions?

Visit our FAQs page for more answers.

See all of our reviews on
Fire Claim – Stechford Chipshop, Birmingham

At the beginning I thought I didn’t need their services and could deal with the insurance company myself. Given that this was a large fire I now realise that it was essential t…

Mr Harminder

Fire Claim – Lancastershire

Pino was always available to talk, and guided us through the process. Liased directly with the insurers and put our minds at ease. Settlement exceeded my expectations.

J. Tyson

I think on reflection the most important service you gave was to take the load from my shoulders.Dan and Denise smoothed out problems that I was unaware I had at the time.The trauma …

James Pinhorn

Superb professional highly experienced service. Took all the stress out of an already shocking situation of dealing with fire damage. Highly recommended to anyone dealing with insura…

Mohammed Ghazi

Guided me and helped me through my claim
I’ve never had to make an insurance claim anything like this before. Mark and Natalie at Morgan Clark guided me through the process, …

Ron Jarman

I was a little dubious about using a loss assessor – I’m good with a spreadsheet and can argue a case well. However, insurance companies are known to be less than fair in…

Julian Evans

We were delighted with the help and support we received from Morgan Clark. We really couldn’t have completed this claim without them. Was very pleased with the settlement received….

Fire Claim, Cornwall

Fire Claim – Cheshire

Morgan Clark were absolutely fantastic. Professional, responsive, exceeds expectations, handles all calls, concerns, issues. Rebuild of house exceeds original spec. You have no wor…

Eddie Watkins

Lightning Claim – Bury

Our high level of satisfaction with Morgan Clarke comprised of many fundamental components including communication, teamwork and collaboration skills, problem-solving, accuracy and q…

Dr Baqar & Mrs Andrea Ali

Qute simply I don’t think that the end result of a beautifully restored house would have been achieved without Morgan Clark’s Marc Ross handling our claim with the insure…

Mr Stainer

I am a non-resident landlord and my worst fears came true when my property was subject to fire damage. As this happened during the Corona pandemic, it was not possible to travel to t…

Dr. NT

Escape Of Water Claim – Nottingham

Mr Paul Taylor was extremely professional. He looked after my interest and ensured that I got a fair deal. He took the stress out of navigating an unfamiliar system on my own. Withou…

Dr M. Rathi

From initial contact to the successful conclusion, the process was explained step by step. Regular contact was maintained throughout with weekly updates. A thoroughly professional jo…

Peter Brennan

Extremely professional and helpful .A credit to your company.
I was kept very well informed.

Settlement exceeded my expectations.

Fire Claim, Plymouth

Rang with a new enquiry; the helpful receptionist passed me to Alan who took the time to listen as to what had happened. He explained that the case was unlikely to fall within the re…

R Gabriel

Fire Claim – Henley

Everything has been very efficient. Settlement exceeded my expectations

Anna James

From first contact to the last contact with Martin & Sarah at Morgan Clarke it was professional yet friendly, they could not do enough. Every time they would keep me informed an…

Mr Kevin Skelley

Until we suffered a serious house fire in 2016, we had never heard of an insurance assessor and had absolutely no idea of their function. We were alerted to their existence by neighb…

Catriona Chase

Fire Claim – Leicester

Sunny, Ryan and Bev all provided a faultless exceptional service. I have worked with Ryan on more than one occaision, He has been attentive, diligent and has persevered/persuaded (v…

J. Hussain

Escape Of Water Claim – Powys

Never having been in this situation before, we were unaware of the role of Loss Assessors! It was mentioned by one of our friends, whereupon I must have googled it and discovered you…

J. & P. Aldous

Morgan Clark are authorised and regulated by the Financial Conduct Authority (FCA)

Find out what this protection means for you here.

Authorised & Regulated for your protection

by the Financial Conduct Authority

Reference number 309575

Authorised & Regulated for your protection

by the Financial Conduct Authority

Reference number 309575

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