Third Party, burst pipe

Third party insurance claim advice for business owners

If you have suffered losses or sustained damage through the negligence of a third party – perhaps a neighbouring business or a professional such as a surveyor, contractor or architect, you can make a third party insurance claim.

Third party insurance claims in particular, can be complicated and time consuming to manage. Regularly, issues arise such as the third party refusing to accept liability, or there could be an issue with their insurance cover. Unlike a regular insurance claim, the law dictates that it is the claimant’s responsibility to prove that the third party is liable.

Should you choose to appoint Morgan Clark to represent you, your Loss Assessor will keep you in control and ensure your claim is run as smoothly as possible.

How we will help you with your insurance claim…

Our aim is to reduce the time our clients have to spend on their insurance claim. As you will have your Loss Assessor’s direct contact details, they will be your single point of contact throughout the claims process and you will no longer have to go through your insurance company’s call centre.

There will be many time-consuming elements to your insurance claim, with Morgan Clark on your side you can rely on your Assessor to…

  • Negotiate interim emergency payments to maintain cash flow
  • Help you find alternative premises to continue to run your business
  • Compile and present your insurance claim to cover buildings, fixtures & fittings, contents and stock
  • Calculate your true Business Interruption claim to protect your business against financial loss

We will get your business back up and running as quickly as possible, ensuring you receive the full settlement you’re entitled to

Popular Questions

What will my insurance company think if I appoint a Loss Assessor? faq plus icon to expand accordian

There is no reason why your insurance company or Loss Adjuster should discourage you from appointing your own Loss Assessor. If your Loss Adjuster is trying to dissuade you from using our services, you should question why they are against the idea of you being equally represented. After all, a Loss Assessor can only help a policyholder claim for what is legally within their insurance contract. Click here to read more about Loss Adjusters.

Doesn’t my insurance company manage my claim? faq plus icon to expand accordian

While many insurance companies will support you in the initial weeks of your claim, their only responsibility is to ensure costs are covered to restore your property and replace damaged contents, stock, machinery etc. (if applicable). As your claim progresses, you will be left with the most stressful and time consuming day-to-day elements to organise and oversee alone if you do not appoint a Loss Assessor.

What’s the difference between a Loss Assessor and a Loss Adjuster? faq plus icon to expand accordian

Loss Assessors and Loss Adjusters are both insurance claim professionals, but there is one key difference in their role during the insurance claim process; a Loss Assessor is appointed by and works exclusively for the policyholder, while a Loss Adjuster is appointed and paid by the insurance company. Loss Adjusters are expected to remain independent. Read more about the difference between Loss Assessors and Loss Adjusters here.

How much will this cost? faq plus icon to expand accordian

In the majority of cases we are able to represent our clients without charging a fee at all. Read how we are able to offer our services free of charge by clicking here.

Still have questions?

Visit our FAQs page for more answers.

See all of our reviews on

We would definite;y recommend Morgan Clark. The service they offered was excellent and we realise we could not have managed to do the job ourselves nearly as successfully.

Lesley Horne

Well done as I expected.

Mr Sun

Fire Claim – Poole

Marc threw himself immediately into action upon arrival at the property a few days after the fire because of difficulties with the neighbours. Swiftly he got the measure of the Loss …

Ian Stainer

Fire Claim – Derbyshire

With the work taking place during problems arising from the Covid virus we have been pleased with the way work progressed.

Mr & Mrs Matkin

Great service with the whole claim.
Kept well informed informed and always had quick replies from questions.
Very impressed

Wayne

We cannot recommend Morgan Clark highly enough, the service they provide in often devastating circumstances is absolutely first class. When we encountered resistance from our insurer…

Paul Burns

After our home was flooded over a year ago, our insurer and their loss adjuster seemed motivated by their own best interests, not ours. When Morgan Clark’s Taunton team agreed …

Kevin

Fire Claim – Hinckley

The standard of service excellent throughout especialy the the valuation of the contents. Settlement exceeded my expectations.

Fran Snell

Despite all the problems with the insurers, Morgan Clark continued to chase and ensured that all areas were covered to our benefit. Although I became very stressed at times, Morgan C…

Monika Payne

Escape Of Water Claim – London

Quick to respond, provided references, not a hard sell (which I wouldn’t have wanted when I was feeling particularly vulnerable about the damage). Methodically took me through proce…

E. Watts

Escape Of Water Claim – Stoke-on-Trent

I am extremely satisfied with the overall standard of service I received during the settlement of my water escape damage claim. From start to finish, the process was managed with a h…

Vivek Singh

We had a straight forward and stress free experience dealing with Morgan Clark as they handled our house insurance claim. They kept us informed each step of the way and gave us good …

Peter Corkhill

Fire Claim – Hereford

Very Happy with the overall package from start to finish

Nigel Field

Morgan Clark represented us after a major leak required the interior of our home to be stripped back, dried out, and reconstructed over 7 months. They were very professional and resp…

David

Communication was first class. Sarah Lohan at the office and Martin Chapman in the field. Always available if not instantly but never failed to respond in a short space of time. We …

Mike Graham

Well I can’t praise Natalie and David enough. We were in a dreadful situation and they made it quite plain sailing. Reassured me often and was always in touch, nothing too much…

Margaret Smith

Superb company to deal with. Highly recommended. Kept me informed throughout the duration of the claim and a special mention to Pino and Sarah for the support they provided taking th…

Riz Patel

Fire Claim – Barnsley

You were a Godsend!… Honestly!!…I had no idea how much work you would achieved for me. I do appreciate Morgan Clark taking my job on as l know it was quite a small one. Many thanks…

M. Eid

Last November we had a house fire, in the loft, while we were home. It was devastating. The next morning, we went to view the house, the damage, clear up the debris from the street a…

Bryoni Butler

Fire Claim – Coventry

I have no complaints or issues to raise with the service provided, you have been brilliant! Ryan has been a tremendous help throughout the whole claim. He was always on hand to answe…

H. Aujla

Morgan Clark are authorised and regulated by the Financial Conduct Authority (FCA)

Find out what this protection means for you here.

Authorised & Regulated for your protection

by the Financial Conduct Authority

Reference number 309575

Authorised & Regulated for your protection

by the Financial Conduct Authority

Reference number 309575

CTA Image