Free Insurance Claim Guides

If you’ve suffered a fire, flood or escape of water in your home or business, then one of our free guides to making an insurance claim will give you lots of useful information about what you need to do. Please click on the relevant icon:

We will help you get back into your property as quickly as possible, ensuring you receive the full settlement you’re entitled to.

Popular Questions

What will my insurance company think if I appoint a Loss Assessor? faq plus icon to expand accordian

There is no reason why your insurance company or Loss Adjuster should discourage you from appointing your own Loss Assessor. If your Loss Adjuster is trying to dissuade you from using our services, you should question why they are against the idea of you being equally represented. After all, a Loss Assessor can only help a policyholder claim for what is legally within their insurance contract. Click here to read more about Loss Adjusters.

Doesn’t my insurance company manage my claim? faq plus icon to expand accordian

While many insurance companies will support you in the initial weeks of your claim, their only responsibility is to ensure costs are covered to restore your property and replace damaged contents, stock, machinery etc. (if applicable). As your claim progresses, you will be left with the most stressful and time consuming day-to-day elements to organise and oversee alone if you do not appoint a Loss Assessor.

What’s the difference between a Loss Assessor and a Loss Adjuster? faq plus icon to expand accordian

Loss Assessors and Loss Adjusters are both insurance claim professionals, but there is one key difference in their role during the insurance claim process; a Loss Assessor is appointed by and works exclusively for the policyholder, while a Loss Adjuster is appointed and paid by the insurance company. Loss Adjusters are expected to remain independent. Read more about the difference between Loss Assessors and Loss Adjusters here.

How much will this cost? faq plus icon to expand accordian

In the majority of cases we are able to represent our clients without charging a fee at all. Read how we are able to offer our services free of charge by clicking here.

Still have questions?

Visit our FAQs page for more answers.

See all of our reviews on
Flood Claim – Chesterfield

I cannot fault the overall standard of service that i received. Everyone played their part to ensure the restoration of my property and in the process help to reduce my stress levels…

S. Jackson

Fire Claim – Gloucestershire

Overall we were extremely satisfied with the service we received from your company.

Barbara Salmon

Fire Claim – Spalding

Paul was highly professional throughout a difficult and complex matter. He was calm, diplomatic, an excellent negotiator, extremely knowledgeable, brilliant with details, figures, cl…

Mr & Mrs Cameron, Regent Bingo Club

Fire Claim – Derby

Paul was always on hand when needed, he always seemed and sounded very calm which kept me calm. because of paul my life carried on almost as normal. Not having to think or constantly…

Stephen Grounsell

They did everything very well, managing total chaos as if that’s what they do all day, everyday – one of the best companies I have ever had the pleasure of dealing with. …

Nick Waugh

Fire Claim – Lancashire

No areas of concern. It was done perfectly, to the point were we never even thought about the event because we knew it was left in the very capable hand of Morgan Clark who looked af…

Ian Bamforth

Having suffered a fire, which required serious renovation, from the moment Morgan Clark arrived, we felt cared for and had advice from professionals who were on our side

Paul Uttley

Escape Of Water Claim – Cornwall

Very patient and helpful

G. Anderson

I contacted them via their website and they still gave me a callback despite my claim size being under their threshold, and gave me contacts and advice on how to proceed.

Bosh

From first contact to the last contact with Martin & Sarah at Morgan Clarke it was professional yet friendly, they could not do enough. Every time they would keep me informed an…

Mr Kevin Skelley

My damages value was too small for Morgan Clark, understandably, but their Paul Taylor went out of his way to listen, advise, assist, reassure and point me in the right direction to …

Trustpilot User

Fire Claim – Walton

Robert was very informative and alleviated any concerns we had… Robert reassured us and said we could call him at anytime, which we did, with many questions and he was accommod…

R. Carroll

Morgan Clark represented us after a major leak required the interior of our home to be stripped back, dried out, and reconstructed over 7 months. They were very professional and resp…

David

Fire Claim – Middlesbrough

Impeccable standard of service by MC. The settlement, without doubt, would not have been achievable without MC. Very straightforward to deal with and available to answer question reg…

John Hines

We suffered some serious storm damage in February 2022 when 2 very large trees fell. Morgan Clark responded quickly and with the minimum of administrative fuss. It took nearly 10 mon…

Peter Hillier

First class service, everyone very knowledgable and easily worth the fees. Thank you team, great job.

Trusted User

They were fantastic from the start. This was our first claim ever and although we’d been advised by friends to use a private loss adjuster we hadn’t been interested as we…

Antonia Macintyre

Despite all the problems with the insurers, Morgan Clark continued to chase and ensured that all areas were covered to our benefit. Although I became very stressed at times, Morgan C…

Monika Payne

I had a fire at a property i own some distance from my home.
At the time i was caring for my elderly unwell mother.
The company i needed to assist was definitely Morgan C…

Trustpilot Review

We were unaware of insurance assessors before our devastating fire but so pleased we found Morgan Clark. They acted in our interests with the insurance company and took all the hard…

Mary & Nick Nicholls

Morgan Clark are authorised and regulated by the Financial Conduct Authority (FCA)

Find out what this protection means for you here.

Authorised & Regulated for your protection

by the Financial Conduct Authority

Reference number 309575

Authorised & Regulated for your protection

by the Financial Conduct Authority

Reference number 309575

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