Free Insurance Claim Guides

If you’ve suffered a fire, flood or escape of water in your home or business, then one of our free guides to making an insurance claim will give you lots of useful information about what you need to do. Please click on the relevant icon:

We will help you get back into your property as quickly as possible, working to secure the best settlement under the terms of your policy

Popular Questions

What will my insurance company think if I appoint a Loss Assessor? faq plus icon to expand accordian

There is no reason why your insurance company or Loss Adjuster should discourage you from appointing your own Loss Assessor. If your Loss Adjuster is trying to dissuade you from using our services, you should question why they are against the idea of you being equally represented. After all, a Loss Assessor can only help a policyholder claim for what is legally within their insurance contract. Click here to read more about Loss Adjusters.

Doesn’t my insurance company manage my claim? faq plus icon to expand accordian

While many insurance companies will support you in the initial weeks of your claim, their only responsibility is to ensure costs are covered to restore your property and replace damaged contents, stock, machinery etc. (if applicable). As your claim progresses, you will be left with the most stressful and time consuming day-to-day elements to organise and oversee alone if you do not appoint a Loss Assessor.

What’s the difference between a Loss Assessor and a Loss Adjuster? faq plus icon to expand accordian

Loss Assessors and Loss Adjusters are both insurance claim professionals, but there is one key difference in their role during the insurance claim process; a Loss Assessor is appointed by and works exclusively for the policyholder, while a Loss Adjuster is appointed and paid by the insurance company. Loss Adjusters are expected to remain independent. Read more about the difference between Loss Assessors and Loss Adjusters here.

How much does Morgan Clark charge? faq plus icon to expand accordian

In the majority of cases we are able to represent our clients without charging a fee at all. Read how we are able to offer our services free of charge by clicking here.

What our customers are saying about us

  • Dependable support
    Fire Claim – Surrey

    “I had no idea there were people out there who would fight my corner with the insurance company until I spoke to Alan. They were professional and friendly, both attributes I needed …”

    James Pinhorn

  • Dependable support
    Fire Claim – Bromley, London

    “Initially we were sceptical about the service offered, but once the decision was made, we realised it was the best way to go. We were never left in the dark. Sara was particularly …”

    Mr D And Mrs J Buckstone

  • Genuine care

    “I cannot fault the service I received, everyone I dealt with were very helpful . I was treated with the utmost respect at all times as the incident was very traumatic due to the fa…”

    Impact Claim, Cambridgeshire

  • Dependable support
    Fire Claim – Middlesbrough

    “Impeccable standard of service by MC. The settlement, without doubt, would not have been achievable without MC. Very straightforward to deal with and available to answer question r…”

    John Hines

  • Genuine care

    “I just wanted to give a shoutout to Pino from Morgan Clark for his amazing help with my water escape insurance claim. The whole process was pretty tough, but Pino was always there,…”

    Vivek Singh

  • End-to-end management

    “They have been hugely responsive and sensitive to our requirements (and mental well being) as it has been a long process as my mother’s home dramatically caught fire on Chris…”

    Fire Claim, Bridgend

  • Dependable support

    “Making a sizeable insurance claim can be a prize fight. Even Rocky needs a Micky in his corner”

    Graham Critchlow

  • End-to-end management
    Fire Claim – Essex

    “The service I received has been absolutely fantastic from start to finish from everyone involved in the process.”

    L. Bond

  • Dependable support

    “we had never been in a situation like this before and were completely out of our depth . morgan,clark,s representative martin chapman put us at ease and explained everything to us …”

    Mick Bielby

  • End-to-end management

    “Until I had a serious house fire in May 2019 I had no ideas that companies like Morgan Clark existed. But let me tell you when your world has fallen apart the last thing you need i…”

    Robert Hirst

  • Dependable support
    Fire Claim – Bolton

    “I have been grateful of the help given to me and guidance during this period of time of trauma when the house caught on fire. There was always someone to talk to about the any Deve…”

    Fensley Chambers

  • Dependable support
    Impact Claim – Dorset

    “Given the circumstances we could not ask for any more. Very helpful over a long period of very frustrating dealings with the Insurance Company and their Adjuster.”

    P. Hillier

  • Dependable support

    “Very professional frist time I’ve clamed and did all the work for us”

    Mr & Mrs Howard

  • Dependable support
    Fire Claim – Stoke-on-Trent

    “The visit by Morgan Clark the day after the fire was so important and very welcome. It really settled my nerves and fears at a very worrying time. Thereafter, the work and payments…”

    Steven Brereton

  • Genuine care
    Fire Claim – Oldham

    “The biggest thing for us was the understanding of the impact of the fire on us all – it didn’t feel like anyone involved was doing a ‘tick box’ the service …”

    G. Byrne

  • Weight lifted

    “We had a straight forward and stress free experience dealing with Morgan Clark as they handled our house insurance claim. They kept us informed each step of the way and gave us goo…”

    Peter Corkhill

  • End-to-end management
    Flood Claim – Essex

    “Matt was worth his weight in gold. He liaised and negotiated with the insurance company on our behalf and secured the best outcome for us. The overall service we received from Mor…”

    J. Singh

  • Exceeded expectations

    “Pino from Morgan Clark went above and beyond to support us to settle our claim after a large escape of water affected most of our downstairs. Fantastic communication, always aware …”

    Rebecca Bond

  • Dependable support
    Flood Claim – Staunton on Wye

    “I cannot speak highly enough of Morgan Clark and all of its associated teams. When we initially contacted you, we did not really have any realistic idea of what lay ahead in terms …”

    J. Fisher

  • Dependable support

    “Morgan Clark provide an excellent professional service and i would not hesitate to recommend them to family and friends.”

    Mr Stephen Jackson

  • Exceeded expectations

    “This is the second time over the last several years we have used this service. On both occasions the support, guidance and outcome was exceptional. I would highly recommend that an…”

    David

  • Genuine care

    “Morgan clark were excellent from the word go. Their representative Pino was informative, supportive, understanding and easily contactable. The advise they gave was extremely helpfu…”

    Richard Roberts

  • Dependable support
    Fire Claim – Swindon

    “Ryan was fantastic – he has an abundance of experience on both sides of the fence; client and insurer. I truly do not feel my claim would have been paid without his support &…”

    Colin Cox

  • Dependable support
    Fire Claim – Chesterfield

    “On such a significant claim it was important to have someone in our corner. Ive been stung by insurers before and i appreciate what a “prize fight” it can be. Even &#…”

    Graham Critchlow

  • End-to-end management

    “I was absolutely devastated to see my house destroyed due to a burst water pipe and was struggling to get a meaningful response from insurance company. That’s when my friend …”

    Manjusha Rathi

  • Weight lifted

    “I recommend this company to anyone who has suffered a loss and wishes to claim on their insurance regardless of the circumstances. They offer a comprehensive service that removes t…”

    Mr Kieran Phelan

  • Dependable support
    Impact Claim – Essex

    “He was extremely helpful and friendly and we knew we were in good hands.”

    M. Forkan

  • End-to-end management

    “Tbh i was sceptical at first using one of these companies, but i was too busy with work to deal with it myself so i thought id give it a go. Wow Fantastic company. Helped and kept …”

    Kim Kim

  • Genuine care
    Fire Claim – Barnsley

    “You were a Godsend!… Honestly!!…I had no idea how much work you would achieved for me. I do appreciate Morgan Clark taking my job on as l know it was quite a small one. Many than…”

    M. Eid

  • Dependable support

    “Having Morgan Clarke represent us changed our lives during a very difficult time. Our loss assessor Martin Chapman and the team behind him worked tirelessly to make sure our claim …”

    Shirley Hartnell

  • Genuine care
    Explosion Claim – Preston

    “Our initial dealings started with Nathan who introduced me to Pino Musso who then dealt with my claim start to end which was brilliantly handled and always kept me informed. Very e…”

    P. Singh

  • Dependable support

    “Through all the difficult times, the ups and the downs, Mr Marc Ross’s (loss advisor at Morgan Clark) experience, level headedness and professionalism has been immense and ha…”

    Mohamed Khalifa

  • Dependable support
    Fire Claim – Nottinghamshire

    “We were shell-shocked after the trauma of losing our home to a devastating fire and didn’t really know the way forward, having never experienced anything like this before.”

    Alan & Elaine Timms

  • Dependable support
    Fire Claim – Bournemouth

    “Just excellent teamwork all round from my perspective, to get the job done in the best way possible. I have no negative comments to bring. Settlement exceeded my expectations.”

    P. Macpherson

  • Dependable support
    Fire Claim – Hartlepool

    “Morgan Clark were very helpful, they made a very distressing situation as easy as possible for me, lots of communication, no question was a stupid question. Settlement exceeded my …”

    V. Cornforth

  • End-to-end management

    “I highy recommend Morgan Clark. They supported me and acted as my advocate for a process which took nearly two years from start to finish. They led the way through a complicated an…”

    Deborah Reed

  • Dependable support

    “I had a huge problem with a claim I have made on my insurance company covering building insurance. After 7 months of calls and stress, a quick google search solved the problem. I d…”

    Paololuca

  • End-to-end management
    Business Interruption Claim – Hastings

    “Great, honest advice throughout. Settlement exceeded my expectations”

    S. Fitchett

  • Dependable support
    Fire Claim – Ashbourne

    “I have been very pleased with the standards of care and professionalism from Martin Chapman of Morgan Clark. Settlement exceeded my expectations”

    Kieran Phelan

  • Dependable support
    Fire Claim – Worcester

    “From what was the worst day of my life where I list pretty much every thing I now have a beautiful home better than original and all contents replaced still leaving a little over f…”

    Stephen Wood

Morgan Clark are authorised and regulated by the Financial Conduct Authority (FCA)

Find out what this protection means for you here.

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