Theft or burglary insurance claim advice for business owners

Much like any major incident, the aftermath of a theft or burglary can impact significantly on the continued success of a business. With the added stress and time involved with a police investigation following the theft or burglary, business owners often seek professional advice and representation to manage their insurance claim.

Morgan Clark’s team of specialist commercial Loss Assessors have many years’ experience handling theft and burglary claims valued in excess of £50,000. If your business has suffered a major theft or burglary, one of our specialist commercial Loss Assessors will ensure your business is fully reimbursed in accordance with your insurance policy to enable you to concentrate on running your business.

How we will help you with your insurance claim…

Our aim is to reduce the time our clients have to spend on their insurance claim. As you will have your Loss Assessor’s direct contact details, they will be your single point of contact throughout the claims process and you will no longer have to go through your insurance company’s call centre.

There will be many time-consuming elements to your insurance claim, with Morgan Clark on your side you can rely on your Assessor to…

  • Negotiate interim emergency payments to maintain cash flow
  • Help you find alternative premises to continue to run your business
  • Compile and present your insurance claim to cover buildings, fixtures & fittings, contents and stock
  • Calculate your true Business Interruption claim to protect your business against financial loss

We will help you get your business back up and running as quickly as possible, working to secure the best settlement under the terms of your policy

Popular Questions

There is no reason why your insurance company or Loss Adjuster should discourage you from appointing your own Loss Assessor. If your Loss Adjuster is trying to dissuade you from using our services, you should question why they are against the idea of you being equally represented. After all, a Loss Assessor can only help a policyholder claim for what is legally within their insurance contract. Click here to read more about Loss Adjusters.

While many insurance companies will support you in the initial weeks of your claim, their only responsibility is to ensure costs are covered to restore your property and replace damaged contents, stock, machinery etc. (if applicable). As your claim progresses, you will be left with the most stressful and time consuming day-to-day elements to organise and oversee alone if you do not appoint a Loss Assessor.

Loss Assessors and Loss Adjusters are both insurance claim professionals, but there is one key difference in their role during the insurance claim process; a Loss Assessor is appointed by and works exclusively for the policyholder, while a Loss Adjuster is appointed and paid by the insurance company. Loss Adjusters are expected to remain independent. Read more about the difference between Loss Assessors and Loss Adjusters here.

In the majority of cases we are able to represent our clients without charging a fee at all. Read how we are able to offer our services free of charge by clicking here.

What our customers are saying about us

End-to-end management

“After a house fire in 2020, we were completely in the dark over where to go next. We were visited by a member of the Morgan Clarke team to offer theirs services. As we had no exper…”

Joanne Tyson Pearcy

Genuine care
Fire Claim – Lancastershire

“Pino was always available to talk, and guided us through the process. Liased directly with the insurers and put our minds at ease. Settlement exceeded my expectations.”

J. Tyson

Dependable support

“When our house got flooded October 2023 following the storms. I was advised to get Loss Adjustor to act on our behalf when dealing with the insurance claim. It was the best advice …”

Lorraine O'connor

Dependable support

“A very supportive and professional company, that is very effective and skilled at dealing and negotiating with Insurance Companies to get the best outcome from the policy on behalf…”

Henry Raison

Dependable support
Fire Claim – Macclesfield

“Overall the service from all those we dealt with in restoring this fire ridden property were highly professional and, at times, imaginative in how they sought to bring this propert…”

Pat and Frank Wharton

Exceeded expectations
Flood Claim – Doncaster

“Following flooding in November 2019 which affected my home, business and the entire village I realise how very fortunately I have been to have had my insurance claim handled by Mar…”

Pam Webb

Dependable support

“Morgan Clark handled my insurance claim following a flood on my property. there was extensive damage. They handled all details of the claim removing most of the hassle for me in wh…”

Dr William Gorman

Genuine care
Fire Claim – Barnsley

“You were a Godsend!… Honestly!!…I had no idea how much work you would achieved for me. I do appreciate Morgan Clark taking my job on as l know it was quite a small one. Many than…”

M. Eid

Genuine care

““Paul made the whole process so much easier than it would have been. He was friendly, patient and incredibly knowledgeable. Settlement exceeded my expectations””

Kerry Davies

End-to-end management
Flood Claim – Essex

“Matt was worth his weight in gold. He liaised and negotiated with the insurance company on our behalf and secured the best outcome for us. The overall service we received from Mor…”

J. Singh

Dependable support

“Considering the circumstances we found ourselves in, we couldn’t have been helped by more knowledge and friendly people. Special thanks to martin & Sarah. Nothing was too…”

Weight lifted

“Superb professional highly experienced service. Took all the stress out of an already shocking situation of dealing with fire damage. Highly recommended to anyone dealing with insu…”

Mohammed Ghazi

Dependable support

“Excellent service and more money received than expected”

Jo Brayley

Dependable support
Fire Claim – Wiltshire

“I am just so grateful that Ian Carter came along to talk to me when I first went to see the fire damage. I felt then that I faced an ordeal, Morgan Clark turned it into an increasi…”

Catherine Fryett

Dependable support

“Impact damage
Very good overall service, professional, easy to contact, knowledgeable and helpful”

Tom Rishton

Dependable support
Fire Claim – Stoke-on-Trent

“The visit by Morgan Clark the day after the fire was so important and very welcome. It really settled my nerves and fears at a very worrying time. Thereafter, the work and payments…”

Steven Brereton

Dependable support
Fire Claim – Dorset

“It was absolutely amazing and second to none. 1st class work and communications. Settlement exceeded my expectations”

Paul Oakden

Dependable support

“Morgan Clarke represented me in dealing with my insurance company. They also recommended an excellent surveyor. Both worked together making an excellent team. I have dealt with Mor…”

C Mather

Dependable support

“Fantastic people to deal with, very informative and certainly recommend”

Naz Ahmed

End-to-end management

“From start to finish my entire experience with Morgan Clark was extremely positive on all levels. I found Martin Chapman who helped guide me through the claim to be conscientiou…”

Michael Button

Dependable support

“Until we suffered a serious house fire in 2016, we had never heard of an insurance assessor and had absolutely no idea of their function. We were alerted to their existence by neig…”

Catriona Chase

End-to-end management
Fire Claim – Essex

“The service I received has been absolutely fantastic from start to finish from everyone involved in the process.”

L. Bond

Dependable support
Flood Claim – Devon

“He made us aware of things we genuinely hadn’t thought of. Whatever was a problem for me Natalie really couldn’t have been more helpful.”

M. Smith

Dependable support

“We would definite;y recommend Morgan Clark. The service they offered was excellent and we realise we could not have managed to do the job ourselves nearly as successfully.”

Lesley Horne

Dependable support

“Guided me and helped me through my claim I’ve never had to make an insurance claim anything like this before. Mark and Natalie at Morgan Clark guided me through the process, expl…”

Ron Jarman

Dependable support

“Morgan Clark represented us after a major leak required the interior of our home to be stripped back, dried out, and reconstructed over 7 months. They were very professional and re…”

David

Exceeded expectations

“Professional, informative, exceeded our expectations. Martin Chapman & his team were outstanding in there knowledge & advice.”

Gaynor Riley

Dependable support

“First class service, everyone very knowledgable and easily worth the fees. Thank you team, great job.”

Trusted User

Dependable support
Flood Claim – Staunton on Wye

“I cannot speak highly enough of Morgan Clark and all of its associated teams. When we initially contacted you, we did not really have any realistic idea of what lay ahead in terms …”

J. Fisher

Dependable support
Fire Claim – Birmingham

“Paul Taylor was extremely helpful at a very difficult time for us and our family. The service we were given was fantastic and I cannot thank Morgan Clark and Paul Taylor enough for…”

Mr and Mrs Nathoo

Weight lifted

“Exemplary service, no wonder you’re a market leading company. Martin took charge of all matters lifting the burden off my shoulders when I had recently lost my mother. Both Marti…”

Fire Claim, Grimsby

Dependable support
Flood Claim – Taunton

“Greatly admire and appreciate Mark’s (and Natalie’s) perserverance”

R. Jarman

Dependable support

“Expert advice which ensured our claim was settled legitimately and comprehensively”

Mr and Mrs Goodbody

Dependable support

“After our home was flooded over a year ago, our insurer and their loss adjuster seemed motivated by their own best interests, not ours. When Morgan Clark’s Taunton team agree…”

Kevin

End-to-end management

“Excellent service. Professional team who were informative throughout my whole claim process.”

Simply Clinics

Dependable support

“Qute simply I don’t think that the end result of a beautifully restored house would have been achieved without Morgan Clark’s Marc Ross handling our claim with the insu…”

Mr Stainer

Dependable support
Escape Of Water Claim – Derbyshire

“For a claim of this size I am so glad i decided to let Morgan Clark handle it, as to do so myself would have been very time consuming and stressful.”

I. Grief

Genuine care

“Morgan Clark Remove The Stress What can you say about Pino Musso? Morgan Clark & Pino. I probably shouldn’t pick out one individual but, if ever you are unfortunate enoug…”

Feefo User

Dependable support

“We were delighted with the help and support we received from Morgan Clark. We really couldn’t have completed this claim without them. Was very pleased with the settlement receive…”

Fire Claim, Cornwall

Dependable support
Fire Claim – Cheshire

“Very quick and efficient service and always kept updated with progress of the claim. Settlement exceeded my expectations.”

C. Peach

Morgan Clark are authorised and regulated by the Financial Conduct Authority (FCA)

Find out what this protection means for you here.

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Being part of professional bodies means you can rest assured that Morgan Clark deeply values producing work to the highest standard. Click or tap any of the logos to learn more about that accreditation.