Terms and Conditions

Registered Address

Morgan Clark Ltd

Unit 14 Old Park Farm
Ford End
Chelmsford
CM3 1LN
United Kingdom

Morgan Clark are authorised and regulated by the Financial Conduct Authority – 309575 

Disclaimer

Morgan Clark grants users a limited licence to download items from this website for personal use only. We do not give permission for users to reproduce or alter this website, or copy any of it, for any other purpose without the prior express written consent of Morgan Clark. We reserve the right to make changes, modifications, additions, deletions and corrections to the website at any time and without notice. Morgan Clark do not accept liability for any loss, damage or other injury resulting from the use of this website.

There will be occasions our website includes links to other websites. External links are provided for user’s convenience to provide further information. Having these links does do not signify that we endorse the website(s). We share no responsibility for the content of external website(s).

The information on our site is not a substitute for professional advice relating to an individual case. Unintentional errors can occur on a website and relevant laws, rules and regulations can change.

Cancellation of contract

Morgan Clark offers all clients a 14 day termination period. Clients may terminate our agreement by providing written notice to us within 14 days of appointment.

Popular Questions

What will my insurance company think if I appoint a Loss Assessor? faq plus icon to expand accordian

There is no reason why your insurance company or Loss Adjuster should discourage you from appointing your own Loss Assessor. If your Loss Adjuster is trying to dissuade you from using our services, you should question why they are against the idea of you being equally represented. After all, a Loss Assessor can only help a policyholder claim for what is legally within their insurance contract. Click here to read more about Loss Adjusters.

Doesn’t my insurance company manage my claim? faq plus icon to expand accordian

While many insurance companies will support you in the initial weeks of your claim, their only responsibility is to ensure costs are covered to restore your property and replace damaged contents, stock, machinery etc. (if applicable). As your claim progresses, you will be left with the most stressful and time consuming day-to-day elements to organise and oversee alone if you do not appoint a Loss Assessor.

What’s the difference between a Loss Assessor and a Loss Adjuster? faq plus icon to expand accordian

Loss Assessors and Loss Adjusters are both insurance claim professionals, but there is one key difference in their role during the insurance claim process; a Loss Assessor is appointed by and works exclusively for the policyholder, while a Loss Adjuster is appointed and paid by the insurance company. Loss Adjusters are expected to remain independent. Read more about the difference between Loss Assessors and Loss Adjusters here.

How much does Morgan Clark charge? faq plus icon to expand accordian

In the majority of cases we are able to represent our clients without charging a fee at all. Read how we are able to offer our services free of charge by clicking here.

What our customers are saying about us

  • Weight lifted

    “It was a relief to have an agent to deal with my claim on my behalf. Being flooded out of my house for ten months was an ordeal and, never having needed to pursue an insurance clai…”

    Jill Moore

  • Dependable support
    Fire Claim – Hastings, East Sussex

    “During this very traumatic, life changing experience we were extremely relieved to have instructed Morgan Clark to deal with the claim. Their help, knowledge and expertise was very…”

    Catherine Wilson

  • Dependable support

    “Superb company to deal with. Highly recommended. Kept me informed throughout the duration of the claim and a special mention to Pino and Sarah for the support they provided taking …”

    Riz Patel

  • Dependable support

    “The professional service provided. We were kept up to date at every step and they returned the home to us ahead of schedule”

    Grant Smith

  • Genuine care

    “The service we received from Morgan Clarke was something else. Initially the whole thing just looked a nightmare but Pino and Morgan Clark came to us and gave us the reassurance we…”

    Bilal Yusuf

  • End-to-end management

    “I had a fire at my home around Christmas time causing extensive damage, you can image how stressful this is, what do I do, who do I contact, what’s going to happen now, will my i…”

    Neil Kelly

  • Dependable support
    Fire Claim – Droylsden

    “We were very pleased with the overall service and standard of workmanship. Mike is in the home home improvement industry and understands the pressure of the supply chain. All parti…”

    Mike and Gwen Graham

  • Dependable support
    Fire Claim – Leicestershire

    “He made us aware of things we genuinely hadn’t thought of. Whatever was a problem for me Natalie really couldn’t have been more helpful.”

    M. Smith

  • Dependable support

    “We approached Morgan Clark to assist us with an insurance claim during Covid. Their service has been fantastic from the beginning. David Kelly and Sarah Lohan have been our main co…”

    Shirley Hanson

  • Weight lifted

    “From first contact to the last contact with Martin & Sarah at Morgan Clarke it was professional yet friendly, they could not do enough. Every time they would keep me informed …”

    Mr Kevin Skelley

  • Genuine care
    Fire Claim – Dewsbury

    “Having never been through anything like this before it was re-assuring to know Pino was there to take the weight and liaise with my insurance company on my behalf. Great service wh…”

    Victoria Gray

  • Weight lifted
    Fire Claim – Cornwall

    “With my situation I am so glad that I chose Morgan and clark to assist me with my claim as from the very start all the way through David and Natalie were there to take the s…”

    Mrs Julie Fillingham

  • Dependable support
    Escape Of Water Claim – Derbyshire

    “For a claim of this size I am so glad i decided to let Morgan Clark handle it, as to do so myself would have been very time consuming and stressful.”

    I. Grief

  • Dependable support
    Fire Claim – Hampshire

    “We are honestly happy to recommend Morgan Clarke to work on your behalf, if they perform for you as they did for us then you should not be disappointed.”

    Richard and Dee Thorne

  • Dependable support

    “Through all the difficult times, the ups and the downs, Mr Marc Ross’s (loss advisor at Morgan Clark) experience, level headedness and professionalism has been immense and ha…”

    Mohamed Khalifa

  • Genuine care
    Fire Claim – Barnsley

    “You were a Godsend!… Honestly!!…I had no idea how much work you would achieved for me. I do appreciate Morgan Clark taking my job on as l know it was quite a small one. Many than…”

    M. Eid

  • End-to-end management

    “From start to finish my entire experience with Morgan Clark was extremely positive on all levels. I found Martin Chapman who helped guide me through the claim to be conscientiou…”

    Michael Button

  • Dependable support

    “From initial contact to the successful conclusion, the process was explained step by step. Regular contact was maintained throughout with weekly updates. A thoroughly professional …”

    Peter Brennan

  • Dependable support

    “We were very pleased with the service we received from Morgan Clark & believe we wouldn’t have been able to achieve the same cash settlement without our Assessor’s expertis…”

    Trevor & Pauline Higgs

  • Dependable support
    Fire Claim – Swindon

    “Ryan was fantastic – he has an abundance of experience on both sides of the fence; client and insurer. I truly do not feel my claim would have been paid without his support &…”

    Colin Cox

  • Dependable support
    Fire Claim – Gloucestershire

    “Overall we were extremely satisfied with the service we received from your company.”

    Barbara Salmon

  • Dependable support
    Flood Claim – Stowmarket

    “Really helpful, felt he was on our side! Email, text and phone, always there! Settlement exceeded my expectation.”

    Sarah Leggett

  • End-to-end management

    “We suffered from fire damage on a rental property, which was through no fault of ourselves or tenants. Rob Godlonton contacted us and explained what help Morgan Clark could provide…”

    Ian Reynolds

  • End-to-end management
    Fire Claim – Birmingham

    “We reiceved an amazing service from Paul and the entire team who ensured we were always reassured and kept happy”

    A. Khan

  • Dependable support

    “We where very grateful for the expert advice and service we received form David and Natalie for what was a complicated and protracted claim with unhelpful Sedgwick loss accessors.”

    Stephen Edwards

  • Dependable support

    “We found ourselves in a position of having to make a claim, a loss adjuster attended from the insurers with an offer being made shortly afterwards. Being a loss adjuster myself, I …”

    Karl Morse

  • Weight lifted

    “They took the hassle out of our insurance claim for a total fire destruction of a rental property. From the day after the fire they were there, dealing with the insurance company, …”

    Ian Bamforth

  • Dependable support

    “Expert advice which ensured our claim was settled legitimately and comprehensively”

    Mr and Mrs Goodbody

  • Weight lifted

    “Morgan Clark took what could have been a very stressful situation (a car drove into one of my rental properties,) and made is as seamless and stress-free as possible. I was very ha…”

    Mike Samuels

  • Genuine care
    Flood Claim – Burnley

    “We hadn’t a clue where to start with our claim, Pino visited the property and advised us and our tenants how to proceed.”

    Duke Cowgill

  • End-to-end management
    Fire Claim – Leicester

    “Ryan who was my point of contact kept me informed throughout the entire process as well as chasing insurance company repeatedly to ensure they were moving at the required pace. Set…”

    Javed Hussain

  • Genuine care
    Escape Of Water Claim – Cornwall

    “Very patient and helpful”

    G. Anderson

  • Dependable support

    “Communication and expertise are excellent. Kept up to date throughout the process together with regular updates”

    Mr Phillip Allsop

  • End-to-end management

    “Last November we had a house fire, in the loft, while we were home. It was devastating. The next morning, we went to view the house, the damage, clear up the debris from the street…”

    Bryoni Butler

  • End-to-end management

    “Morgan Clark dealt with every aspect of our insurance claim right from the very start. I am so thankful that the day after we were flooded, a representative from Morgan Clark was t…”

    Miss Tracey Lord-Braddock

  • Dependable support

    “Without them I would have been totally out of my depth. Everything was arranged and any correspondence relating to the property and relevant meetings were in place They supplied al…”

    Mrs Pauline Ducker

  • Dependable support
    Fire Claim – Manchester

    “Ryan was very helpful and an asset to your company, very friendly and professional, always emailed and called with updates, went out his way to help and made this stressful task ea…”

    M. Amin

  • Dependable support
    Fire Claim – Hartlepool

    “Morgan Clark were very helpful, they made a very distressing situation as easy as possible for me, lots of communication, no question was a stupid question. Settlement exceeded my …”

    V. Cornforth

  • End-to-end management

    “I can’t recommend Morgan Clark enough . I was in total despair when my insurance company initially declined our genuine claim literally weeks after moving into our new home . Th…”

    Wendy Stubbings

  • Genuine care

    “We couldn’t be more pleased with every aspect of this process – from initial contact through to meeting Pino, meeting the Surveyor, choosing a Contractor and working throug…”

    Fire Claim, Preston

Morgan Clark are authorised and regulated by the Financial Conduct Authority (FCA)

Find out what this protection means for you here.

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