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About Morgan Clark

About Morgan Clark

At Morgan Clark, we are proud to be the UK’s leading firm of Loss Assessors, providing expert claims management for individuals and businesses. With decades of experience in the insurance industry, our mission is to support policyholders through the complex and often stressful claims process, helping them secure the best possible outcome.

As independent Loss Assessors, we work exclusively for you, not the insurance company. Our team handles every aspect of the claim, from assessing the damage to negotiating with Loss Adjusters, ensuring that your claim is settled fairly and efficiently. Whether it’s a claim for fire, flood, storm, or another disaster, our specialists are here to help when you need it most.

Our Awards

At Morgan Clark, we take immense pride in being recognised for our commitment to excellence and exceptional client service. We are proud to have won multiple industry awards, including Loss Assessor of the Year for both 2023 and 2024, as well as Best Customer Focus 2023. These accolades are a testament to our team’s hard work, dedication, and unwavering focus on delivering the very best outcomes for our clients.

Best Customer Focus 2023

Loss Assessor Of The Year 2023

Loss Assessor Of The Year 2024

Loss Assessor Of The Year 2025

Why Choose Us?

    • Expertise and Experience: With over 30 years in the industry, Morgan Clark’s team has handled thousands of insurance claims. Our deep knowledge allows us to anticipate challenges and resolve issues before they become obstacles. We’re proud to say our team is one of the most experienced and dedicated in the industry. We have built a reputation for being honest, not pushy, and always keeping our clients’ best interests at heart.

    • Personal Service: Every claim is unique, and so is our approach. We provide a dedicated Loss Assessor for each client, offering tailored advice and guidance. Our goal is to resolve your claim as quickly as possible, ensuring it runs smoothly and efficiently, all while you maintain a direct line of communication with your Loss Assessor and their assistant—no call centres, just personal, expert care.

    • Proven Results: Our track record speaks for itself. We have secured higher settlements for our clients than they would have achieved on their own. Independent reviews, client testimonials, and industry awards showcase our commitment to delivering exceptional results. Morgan Clark has been recognised as Loss Assessor of the Year in 2023 and 2024, and we’ve received the Best Customer Focus Award in 2023, all reflecting our dedication to putting clients first.

    • Integrity: Honesty and transparency are at the core of everything we do. We provide expert advice, always in our clients’ best interest, and ensure they are equally represented against insurance companies’ Loss Adjusters. After all, would you go to court without a solicitor by your side?

    • Tailored to You: Every client has different needs. Whether you want to be actively involved in managing your claim or prefer to leave everything to us, the choice is yours. We adapt to your preferences to ensure the process is as smooth and stress-free as possible.

    • Stress-Free Process: We understand how overwhelming insurance claims can be. Our experienced team handles the complexities, significantly reducing the time, energy, and stress involved, allowing you to focus on your day-to-day life.

    • National Reach, Local Service: With offices throughout England and Wales, we’re positioned to serve clients wherever they are, ensuring swift and effective management of claims.

    • Commitment to Vulnerable Customers: At Morgan Clark, we are committed to supporting all customers, particularly those in vulnerable situations. We understand that factors like age or illness can make the claims process more challenging. In line with the FCA’s Consumer Duty, we have policies to ensure these clients receive the care and support they need. Our team is trained to identify vulnerable customers and adapt our approach to ensure fair and consistent outcomes for all. We are dedicated to treating every client with dignity and respect, read more here.
See all of our reviews on
Trustpilot

Supportive, friendly, professional, efficient they got my stalled claim going, took the stress out of a horrible situation and me back in my home

Roger Vince

Until we suffered a serious house fire in 2016, we had never heard of an insurance assessor and had absolutely no idea of their function. We were alerted to their existence by neighb…

Catriona Chase

Fire Claim – Surrey

I had no idea there were people out there who would fight my corner with the insurance company until I spoke to Alan. They were professional and friendly, both attributes I needed ba…

James Pinhorn

Fire Claim – Crowdys great coxwell

Very good-personable and professional. Both excellent

Peter Rowe

We suffered from fire damage on a rental property, which was through no fault of ourselves or tenants. Rob Godlonton contacted us and explained what help Morgan Clark could provide u…

Ian Reynolds

The service provided by Morgan Clark was exceptional from from the start to the end of the claim. After agreeing to appoint Morgan Clark as our loss assessors, we did not have to wor…

Mr Ashfaq

Fire Claim – Nottinghamshire

We were shell-shocked after the trauma of losing our home to a devastating fire and didn’t really know the way forward, having never experienced anything like this before.

Alan & Elaine Timms

Fire Claim – Rochdale

In the first instance I was suspicious as I had never been in such a situation before but Pino was very reassuring and never pushy. I don’t know what I would have done without …

K. Pickles

This is the second time over the last several years we have used this service. On both occasions the support, guidance and outcome was exceptional. I would highly recommend that anyo…

David

Fire Claim – Ombersley

With the added stress of Covid and restrictions I felt the claim was dealt with as swiftly as was possible. Never wanting to have a large accidental clam again, ever, I would use MC …

A. Parker

I was absolutely devastated to see my house destroyed due to a burst water pipe and was struggling to get a meaningful response from insurance company. That’s when my friend re…

Manjusha Rathi

Escape Of Water Claim – Cornwall

Very patient and helpful

G. Anderson

Escape Of Water Claim – Lancashire

Excellent service. First class. No negative feedback to give. Very personable and professional. Put me at ease during a very worrying time.

Rebecca Bond

Flood Claim – Taunton

Greatly admire and appreciate Mark’s (and Natalie’s) perserverance

R. Jarman

After a serious fire at my home. I employed Morgan Clarke. Bedfords surveyors and Response and Restore to manage the process and undertake the Remedial work.
I found all the co…

John Lonsdale

Flood Claim – Somerset

From the beginning very helpful and supportive. We felt they were always on our side. We had no concerns. Settlement exceeded my expectations. Excellent

Mr & Mrs Murray

Very helpful kept us in touch all times easy to speak to Martin Chapman top man

Mr & Mrs Robinson (Brian & Pamela)

Guided me and helped me through my claim
I’ve never had to make an insurance claim anything like this before. Mark and Natalie at Morgan Clark guided me through the process, …

Ron Jarman

I have worked with Morgan Clark on more than one occasion. I truly believe customer satisfaction and providing all round exceptional service to the customer is their company ethos.</…

J Hussain

We had a house fire in February 2023 which is right up there as possibly one of the worst things that can happen to you and your family when your home and security is taken away from…

Laura

Morgan Clark are authorised and regulated by the Financial Conduct Authority (FCA)

Find out what this protection means for you here.

Authorised & Regulated for your protection

by the Financial Conduct Authority

Reference number 309575

Authorised & Regulated for your protection

by the Financial Conduct Authority

Reference number 309575

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Your claim is in safe hands

As the industry leader, Morgan Clark sets the bar when it comes to standards. We are also proud to support a number of charities both in the UK and overseas.

Professional Memberships

Certified cyber security protection

Trained to support vulnerable clients

Regulated by the Financial Conduct Authority

The Chartered Institute of Loss Adjusters (CILA)

The British Insurance Brokers’ Association (BIBA)

The professional body representing UK Loss Assessors

The Chartered Insurance Institute

Charities we support

Promoting positive mental health and wellbeing in young women, through the sport of rugby.

An independent charity, providing free, confidential advice.

Encouraging sport for the benefit of serving for the Fire & Rescue Service.

Encouraging sport for the benefit of those serving the Fire & Rescue Service.

The charity we set up in 2009 to support families in Jarjari Village (Gambia)