Third Party, burst pipe

Third party insurance claim advice for landlords

If a third party, such as a contractor, engineer, or tradesperson, has caused physical damage to your property, you will need an experienced team to ensure you are fully reimbursed through their insurance for the loss or damage.

Third party insurance claims can be particularly complex and time-consuming for landlords. Issues often arise such as the third party refusing to accept liability or problems with their insurance cover. Unlike standard insurance claims, legally it is the claimant’s responsibility to prove the third party is liable, making professional guidance essential to protect your interests.

By appointing Morgan Clark Loss Assessors to manage your claim, you will have a dedicated Loss Assessor and support team on your side. We work to ensure your claim is run efficiently, maintaining the value of your property and enabling you to re-let or return your property to full use as quickly as possible.

Morgan Clark offers flexible claim management options: from ‘armchair assistance’, where we manage the entire claim on your behalf and keep you updated, to a collaborative approach, where we work with you to manage the process together – ideal for landlords of both residential and commercial properties.

How we will help you with your insurance claim…

Our aim is to reduce the time our clients have to spend on their insurance claim. As you will have your Loss Assessor’s direct contact details, they will be your single point of contact throughout the claims process and you will no longer have to go through your insurance company’s call centre.

There will be many time-consuming elements to your insurance claim, with Morgan Clark on your side you can rely on your Assessor to…

  • Arrange emergency works as quickly as possible to secure your property and prevent any further damage
  • Ensure the full extent of damage is uncovered to safeguard the value of your property
  • Handle all negotiations with your insurer protecting your best interests
  • Restore your property quickly and efficiently to enable you to re-let sooner

We will help you get tenants back into your property as quickly as possible, working to secure the best settlement under the terms of your policy

Popular Questions

What will my insurance company think if I appoint a Loss Assessor? faq plus icon to expand accordian

There is no reason why your insurance company or Loss Adjuster should discourage you from appointing your own Loss Assessor. If your Loss Adjuster is trying to dissuade you from using our services, you should question why they are against the idea of you being equally represented. After all, a Loss Assessor can only help a policyholder claim for what is legally within their insurance contract. Click here to read more about Loss Adjusters.

Doesn’t my insurance company manage my claim? faq plus icon to expand accordian

While many insurance companies will support you in the initial weeks of your claim, their only responsibility is to ensure costs are covered to restore your property and replace damaged contents, stock, machinery etc. (if applicable). As your claim progresses, you will be left with the most stressful and time consuming day-to-day elements to organise and oversee alone if you do not appoint a Loss Assessor.

What’s the difference between a Loss Assessor and a Loss Adjuster? faq plus icon to expand accordian

Loss Assessors and Loss Adjusters are both insurance claim professionals, but there is one key difference in their role during the insurance claim process; a Loss Assessor is appointed by and works exclusively for the policyholder, while a Loss Adjuster is appointed and paid by the insurance company. Loss Adjusters are expected to remain independent. Read more about the difference between Loss Assessors and Loss Adjusters here.

How much does Morgan Clark charge? faq plus icon to expand accordian

In the majority of cases we are able to represent our clients without charging a fee at all. Read how we are able to offer our services free of charge by clicking here.

Morgan Clark are authorised and regulated by the Financial Conduct Authority (FCA)

Find out what this protection means for you here.

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What our customers are saying about us

  • “Morgan Clark really helped me with a settlement that was very challenging and made a very distressing situation as easy as possible. Communication was great, my loss assessor Marti…”

    Vikki Cornforth

  • “I had a fire at a property i own some distance from my home. At the time i was caring for my elderly unwell mother. The company i needed to assist was definitely Morgan Clarke. Ini…”

  • Fire Claim – Hinckley

    “Very good. Settlement exceeded my expectations”

    John Kelsall

  • Fire Claim – Coalville

    “Overall could not fault anything… so well planned. Settlement exceeded my expectations.”

    Mr & Mrs Robinson

  • Escape Of Water Claim – Stoke-on-Trent

    “I am extremely satisfied with the overall standard of service I received during the settlement of my water escape damage claim. From start to finish, the process was managed with a…”

    Vivek Singh

  • “Excellent service during a very difficult time”

    Daniel Waller