Third Party, burst pipe

Third party insurance claim advice for landlords

If a third party has caused physical damage to your property, such as an engineer or contractor, you will need an experienced team on your side to ensure you are fully reimbursed through their insurance for the damage they have caused.

Third party insurance claims can be particularly complicated and time consuming for landlords. It is not uncommon for significant issues to arise such as the third party refusing to accept liability. In some cases, there can be a problem with the third party’s cover. Unlike a regular insurance claim, legally, it is the claimant’s responsibility to prove that the third party is liable.

If you choose Morgan Clark Loss Assessors to represent your interests throughout your claim, we will keep you in control and ensure your claim is run efficiently so you can re-let your property as quickly as possible.

How we will help you with your insurance claim…

Our aim is to reduce the time our clients have to spend on their insurance claim. As you will have your Loss Assessor’s direct contact details, they will be your single point of contact throughout the claims process and you will no longer have to go through your insurance company’s call centre.

There will be many time-consuming elements to your insurance claim, with Morgan Clark on your side you can rely on your Assessor to…

  • Arrange emergency works as quickly as possible to secure your property and prevent any further damage
  • Ensure the full extent of damage is uncovered to safeguard the value of your property
  • Handle all negotiations with your insurer protecting your best interests
  • Restore your property quickly and efficiently to enable you to re-let sooner

We will help you get your tenants back into their property as quickly as possible, ensuring you receive the full settlement you’re entitled to.

Popular Questions

What will my insurance company think if I appoint a Loss Assessor? faq plus icon to expand accordian

There is no reason why your insurance company or Loss Adjuster should discourage you from appointing your own Loss Assessor. If your Loss Adjuster is trying to dissuade you from using our services, you should question why they are against the idea of you being equally represented. After all, a Loss Assessor can only help a policyholder claim for what is legally within their insurance contract. Click here to read more about Loss Adjusters.

Doesn’t my insurance company manage my claim? faq plus icon to expand accordian

While many insurance companies will support you in the initial weeks of your claim, their only responsibility is to ensure costs are covered to restore your property and replace damaged contents, stock, machinery etc. (if applicable). As your claim progresses, you will be left with the most stressful and time consuming day-to-day elements to organise and oversee alone if you do not appoint a Loss Assessor.

What’s the difference between a Loss Assessor and a Loss Adjuster? faq plus icon to expand accordian

Loss Assessors and Loss Adjusters are both insurance claim professionals, but there is one key difference in their role during the insurance claim process; a Loss Assessor is appointed by and works exclusively for the policyholder, while a Loss Adjuster is appointed and paid by the insurance company. Loss Adjusters are expected to remain independent. Read more about the difference between Loss Assessors and Loss Adjusters here.

How much will this cost? faq plus icon to expand accordian

In the majority of cases we are able to represent our clients without charging a fee at all. Read how we are able to offer our services free of charge by clicking here.

Still have questions?

Visit our FAQs page for more answers.

Morgan Clark are authorised and regulated by the Financial Conduct Authority (FCA)

Find out what this protection means for you here.

Authorised & Regulated for your protection

by the Financial Conduct Authority

Reference number 309575

Authorised & Regulated for your protection

by the Financial Conduct Authority

Reference number 309575

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Flood Claim – Somerset

From the beginning very helpful and supportive. We felt they were always on our side. We had no concerns. Settlement exceeded my expectations. Excellent

Mr & Mrs Murray

Morgan Clarke represented me in dealing with my insurance company. They also recommended an excellent surveyor. Both worked together making an excellent team.
I have dealt with…

C Mather

We were reassured that Morgan Clark represented us throughout our complicated insurance claim. Procedurally, there were several occasions when we felt out of our depth and we were re…

David Metherell

Morgan Clark handled my insurance claim following a flood on my property. there was extensive damage. They handled all details of the claim removing most of the hassle for me in what…

Dr William Gorman

Fire Claim – Leicestershire

He made us aware of things we genuinely hadn’t thought of. Whatever was a problem for me Natalie really couldn’t have been more helpful.

M. Smith

Business Interruption Claim – Hastings

Great, honest advice throughout. Settlement exceeded my expectations

S. Fitchett

Fire Claim – Manchester

The process was exceptionally good throughout. Very professional and informative. Exceptional professional and communicative. Good and practical advice. Settlement exceeded my expect…

Phillip & Jasmine Allsop

Morgan Clark dealt with every aspect of our insurance claim right from the very start. I am so thankful that the day after we were flooded, a representative from Morgan Clark was the…

Miss Tracey Lord-Braddock

Our home was flooded in October 2023. We had never claimed on our home insurance and had a very difficult time trying to contact our insurers. The day after the flood, we were collec…

Mr & Mrs Conway

Making a sizeable insurance claim can be a prize fight. Even Rocky needs a Micky in his corner

Graham Critchlow

Morgan Clark were absolutely brilliant from start to finish with our insurance claim. With going through a difficult personal matter, and to then have a house fire on top that requir…

Sally Harris

Fire Claim – Hinckley

The standard of service excellent throughout especialy the the valuation of the contents. Settlement exceeded my expectations.

Fran Snell

Morgan clark were excellent from the word go. Their representative Pino was informative, supportive, understanding and easily contactable. The advise they gave was extremely helpful …

Richard Roberts

Fire Claim – Hartlepool

Morgan Clark were very helpful, they made a very distressing situation as easy as possible for me, lots of communication, no question was a stupid question. Settlement exceeded my ex…

V. Cornforth

Very professional and extremely helpful. Took care of everything relieving the stress throughout a difficult time.

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Fire Claim – Hertfordshire

As a property owner located in the USA, I could not imagine handling this claim without the expertise of Morgan Clark. They just made it so easy and low stress.

Andrew Dougill

Fire Claim – Birmingham

We reiceved an amazing service from Paul and the entire team who ensured we were always reassured and kept happy

A. Khan

Highly recommend – a must have on a major house insurance case
They took the administrative burden off us as much as possible during a very stressful period after floodin…

Lisa Hunt

Without them I would have been totally out of my depth. Everything was arranged and any correspondence relating to the property and relevant meetings were in place They supplied all …

Mrs Pauline Ducker

We were flooded on Sunday 9th Feb 2020 due to Storm Ciara. We contacted Morgan Clark to act for us with our claim. In spite of lockdown due to Covid-19 they dealt with the claim very…

Vivien Cowgill