Professional membership, office, meeting

Professional Memberships

As an industry leader, Morgan Clark sets the bar when it comes to standards and the expectations we have of our team. You can read here about our professional memberships, and as our client, you can rest assured knowing that your team is part of the UK’s leading firm of Loss Assessors.

Financial Conduct Authority

Morgan Clark were the first firm of Loss Assessors to be authorised by the Financial Conduct Authority, meeting the criteria when the regulation scheme was launched in 2005. The Financial Conduct Authority sets the regulation conduct standards for nearly 60,000 financial services firms and financial markets in the UK. They are also the prudential supervisor for 49,000 firms, setting specific standards for 19,000 firms.

CILA

As an internationally respected membership organisation, The Chartered Institute of Loss Adjusters (CILA) sets the professional and ethical standards for companies handling claims. They do so through its qualification framework and guide to professional conduct.

BIBA

As the UK’s leading insurance intermediary organisation, The British Insurance Brokers’ Association (BIBA) represents the interests of insurance brokers, intermediaries and their customers. BIBA advises members, Government, regulators, consumer bodies and other stakeholders on key insurance issues. Morgan Clark joined as an Associate Member in 2019 and are the only Loss Assessing firm to have this membership with BIBA.

IPLA

The Institute of Public Loss Assessors was founded in 1966 and is the professional body representing Loss Assessors in the UK. Morgan Clark have been members since 2019. All IPLA members must be authorised and regulated by the Financial Conduct Authority and have appropriate Professional Indemnity Insurance.

Chartered Insurance Institute (CII)

The Chartered Insurance Institute is a professional body dedicated to building public trust in the insurance and financial planning profession. The CII’s purpose, as set out in its 1912 royal charter, is to ‘Secure and justify the confidence of the public’ in its members and the insurance sector as a whole. It aims to do this by setting standards of integrity, technical competence, and business capability.

Let Morgan Clark take away the stress, resolve your claim as quickly as possible and ensure you receive everything you’re entitled to.

Popular Questions

What will my insurance company think if I appoint a Loss Assessor? faq plus icon to expand accordian

There is no reason why your insurance company or Loss Adjuster should discourage you from appointing your own Loss Assessor. If your Loss Adjuster is trying to dissuade you from using our services, you should question why they are against the idea of you being equally represented. After all, a Loss Assessor can only help a policyholder claim for what is legally within their insurance contract. Click here to read more about Loss Adjusters.

Doesn’t my insurance company manage my claim? faq plus icon to expand accordian

While many insurance companies will support you in the initial weeks of your claim, their only responsibility is to ensure costs are covered to restore your property and replace damaged contents, stock, machinery etc. (if applicable). As your claim progresses, you will be left with the most stressful and time consuming day-to-day elements to organise and oversee alone if you do not appoint a Loss Assessor.

What’s the difference between a Loss Assessor and a Loss Adjuster? faq plus icon to expand accordian

Loss Assessors and Loss Adjusters are both insurance claim professionals, but there is one key difference in their role during the insurance claim process; a Loss Assessor is appointed by and works exclusively for the policyholder, while a Loss Adjuster is appointed and paid by the insurance company. Loss Adjusters are expected to remain independent. Read more about the difference between Loss Assessors and Loss Adjusters here.

How much will this cost? faq plus icon to expand accordian

In the majority of cases we are able to represent our clients without charging a fee at all. Read how we are able to offer our services free of charge by clicking here.

What our clients say, in their own words

https://www.youtube.com/watch?v=5gnX4xNv6EE

Jim and Jan talk about their experience when a thatched roof fire practically destroyed their home and the crucial help they received from Morgan Clark.

1 / 8

https://www.youtube.com/watch?v=mD80ZU3uh6s

When Jane had an explosion at her home she had no idea where to turn until she came across Morgan Clark and she is so relieved that she did.

2 / 8

https://www.youtube.com/watch?v=pVkojmTz8wE

Mr Lund discusses his flood insurance claim and the incredible recovery he made with Morgan Clark on his side. The flooding was caused by a culvert becoming blocked

3 / 8

https://www.youtube.com/watch?v=_xiqm-ojtMk

Ted and Wendy recall their experience when a firework caused a devastating fire at their home and they turned to Morgan Clark to restore their home.

4 / 8

https://www.youtube.com/watch?v=y6lkvBglEyQ

When Rob and Catriona returned home from work to find their house filled with black smoke they realised they were in no position to handle their claim alone.

5 / 8

https://www.youtube.com/watch?v=y1JW4ZY0cC0

With little response from the insurance company, Mr Scruby appointed Morgan Clark to run his fire insurance claim and is so pleased he did.

6 / 8

https://www.youtube.com/watch?v=aXnjH4R8M7U

Mrs O’Halloran felt she had to come back to Morgan Clark when her house flooded for the second time because she knew what a difference it made the first time.

7 / 8

https://www.youtube.com/watch?v=75jny_Z4znk

Following a major flood that destroyed vital stock and equipment Sharma turned to Morgan Clark to safeguard the future of her business.

8 / 8

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I can’t recommend Morgan Clark enough

I can’t recommend Morgan Clark enough . I was in total despair when my insurance company initially declined our genuine …

Trusted Customer – November 24, 2021

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Excellent would recommend to anyone

After a serious flood Morgan Clark were recommended, we met Dan Norris who was the most wonderful , kind and helpful …

Mrs Donovan – February 10, 2022

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Outstanding service

Expert advice which ensured our claim was settled legitimately and comprehensively

Trusted Customer – February 10, 2022

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Very professional frist time I’ve clamed and did all the work for us

Mr & Mrs Howard – February 10, 2022

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Exceptional service from start to finish

From start to completion Morgan Clark have been exceptional. They took away the stresses of dealing with insurers and with …

Trusted Customer – May 17, 2022

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So helpful keeping good contacts when you needed

Very helpful kept us in touch all times easy to speak to Martin Chapman top man

Trusted Customer – August 9, 2022

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Absolutely fab company

What an absolutely fabulous company, they took all the stress and hard work from us and sorted everything, what started …

Joanne McVicar – August 18, 2022

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Extremely professional and considerate

From the very onset of their involvement , Sunny and then Ryan Field took on our case and their handling of …

Trusted Customer – September 1, 2022

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You took all the worry away from us …

“We were in a very bad place following the fire when we contacted you after a random internet search. You …

Ms Brandon

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Never have I come across a team of people who exceeded my expectations…

“I have worked as a professional all my life. Never have I come across a team of people who exceeded …

Mr Rabinowitz

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Vital in getting the insurer to accept the liability …

“Morgan Clark understood the policy wording on our landlord insurance policy which has been vital in getting the insurer to …

Mr Seedat

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You did it all for us and we can’t thank you enough …

“We have found you extremely easy to deal with and to be honest you made the process very easy for …

Ms Hall

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Alan was very helpful, friendly and extremely informative …

“Alan was very helpful, friendly and extremely informative. He guided us through the initial process of making a claim after …

Ms Wilson

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We could not have done this without you …

“Exemplary! There was no occasion when we did not feel fully informed about the progress of our claim and the …

Mr & Mrs Biggs

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Outstanding customer service and experienced staff …

“Extremely high standard of service. Extremely professional, both representatives that dealt with the case, Nathan Robertson and Ryan Field, gave …

Mr Asif

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We have recommended your company and would do again …

“Paul was very helpful and explained all the options and kept us updated taking a lot of stress and time-consuming …

Mr Boylan

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Reassuring advice throughout …

“All parties involved at the site meetings were so helpful and absolutely professional in organising the repair of our house …

Mr & Mrs Mc Ginness

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Reassuring advice throughout …

“Due to the poor experience with the loss adjuster we never thought that we would have our house returned to …

Mr Nazir

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We can’t thank you all enough…

“I was constantly kept informed by email, text and phone whenever there was a new development concerning the insurance company, …

Mr & Mrs Badder

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An outstanding service…

“This is the second time we have used your service. What you offer is an outstanding service at a time …

Mr Lund

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I know I would not have coped without them…

‘My team’ as I have grown to call them, have supported us through some challenging times, all with 100% professionalism, and …

Mrs Hampshire

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Highly supportive and we cannot recommend them enough…

Our high level of satisfaction with Morgan Clark comprised of many fundamental components including communication, teamwork and collaboration …

Dr Baqar & Mrs Ali