Professional membership, office, meeting

Professional Memberships

As an industry leader, Morgan Clark sets the bar when it comes to standards and the expectations we have of our team. You can read here about our professional memberships, and as our client, you can rest assured knowing that your team is part of the UK’s leading firm of Loss Assessors.

Financial Conduct Authority

Morgan Clark were the first firm of Loss Assessors to be authorised by the Financial Conduct Authority, meeting the criteria when the regulation scheme was launched in 2005. The Financial Conduct Authority sets the regulation conduct standards for nearly 60,000 financial services firms and financial markets in the UK. They are also the prudential supervisor for 49,000 firms, setting specific standards for 19,000 firms.

Learn more about Morgan Clark’s commitment to the FCA’s consumer duty and supporting vulnerable customers here.

CILA

As an internationally respected membership organisation, The Chartered Institute of Loss Adjusters (CILA) sets the professional and ethical standards for companies handling claims. They do so through its qualification framework and guide to professional conduct.

BIBA

As the UK’s leading insurance intermediary organisation, The British Insurance Brokers’ Association (BIBA) represents the interests of insurance brokers, intermediaries and their customers. BIBA advises members, Government, regulators, consumer bodies and other stakeholders on key insurance issues. Morgan Clark joined as an Associate Member in 2019 and are the only Loss Assessing firm to have this membership with BIBA.

IPLA

The Institute of Public Loss Assessors was founded in 1966 and is the professional body representing Loss Assessors in the UK. Morgan Clark have been members since 2019. All IPLA members must be authorised and regulated by the Financial Conduct Authority and have appropriate Professional Indemnity Insurance.

Chartered Insurance Institute (CII)

The Chartered Insurance Institute is a professional body dedicated to building public trust in the insurance and financial planning profession. The CII’s purpose, as set out in its 1912 royal charter, is to ‘Secure and justify the confidence of the public’ in its members and the insurance sector as a whole. It aims to do this by setting standards of integrity, technical competence, and business capability.

We will help you get back into your property as quickly as possible, ensuring you receive the full settlement you’re entitled to.

Popular Questions

What will my insurance company think if I appoint a Loss Assessor? faq plus icon to expand accordian

There is no reason why your insurance company or Loss Adjuster should discourage you from appointing your own Loss Assessor. If your Loss Adjuster is trying to dissuade you from using our services, you should question why they are against the idea of you being equally represented. After all, a Loss Assessor can only help a policyholder claim for what is legally within their insurance contract. Click here to read more about Loss Adjusters.

Doesn’t my insurance company manage my claim? faq plus icon to expand accordian

While many insurance companies will support you in the initial weeks of your claim, their only responsibility is to ensure costs are covered to restore your property and replace damaged contents, stock, machinery etc. (if applicable). As your claim progresses, you will be left with the most stressful and time consuming day-to-day elements to organise and oversee alone if you do not appoint a Loss Assessor.

What’s the difference between a Loss Assessor and a Loss Adjuster? faq plus icon to expand accordian

Loss Assessors and Loss Adjusters are both insurance claim professionals, but there is one key difference in their role during the insurance claim process; a Loss Assessor is appointed by and works exclusively for the policyholder, while a Loss Adjuster is appointed and paid by the insurance company. Loss Adjusters are expected to remain independent. Read more about the difference between Loss Assessors and Loss Adjusters here.

How much will this cost? faq plus icon to expand accordian

In the majority of cases we are able to represent our clients without charging a fee at all. Read how we are able to offer our services free of charge by clicking here.

Still have questions?

Visit our FAQs page for more answers.

See all of our reviews on
Fire Claim – Nelson

Exceptional service. Extremely happy with the whole process and how quick the settlement was given. Will definitely recommend to anybody who was put in the same situation as us. Sett…

Mr Nazar

Fire Claim – Waltham on the Wolds / Leicestershire

We are very pleased we used Morgan Clark, at no point were they pushy, unlike some of there competitors !

Christopher Boulter

In August 2023 we suffered the loss of our bungalow to fire, needless to say one of the most traumatic events of our lfe. Within 24 hour we were contacted by representatives from Los…

Mr Keith Young

Fire Claim – Hereford

Very Happy with the overall package from start to finish

Nigel Field

Great service with the whole claim.
Kept well informed informed and always had quick replies from questions.
Very impressed

Wayne

Fire Claim – Leeds

We were very happy with everything. We felt completely looked after by Martin Chapman and that we could 100% trust him. Got the right builder and made it stress free for my family. S…

Philip Howard

Flood Claim – Stowmarket

Really helpful, felt he was on our side! Email, text and phone, always there! Settlement exceeded my expectation.

Sarah Leggett

First Class service!!!!
Absolutely fantastic service from day 1.
Nathan at the beginning helped advise me due to a house fire at the very beginning and his service was ex…

Trustpilot Review

Morgan clark were excellent from the word go. Their representative Pino was informative, supportive, understanding and easily contactable. The advise they gave was extremely helpful …

Richard Roberts

Very professional frist time I’ve clamed and did all the work for us

Mr & Mrs Howard

I contacted them via their website and they still gave me a callback despite my claim size being under their threshold, and gave me contacts and advice on how to proceed.

Bosh

Escape Of Water Claim – Stoke on trent

Having worked with Martin before, I knew I was in safe hands. He is always extremely professional, very helpful and knowledgeable.

K. Morse

Fire Claim – Bristol

I only rent out one house to tenants who unfortunately caused a house fire and substancial damage to the upstairs of the property. This was a stressful time as I had no idea of how t…

Dom Pickett

Lightning Claim – Bury

Our high level of satisfaction with Morgan Clarke comprised of many fundamental components including communication, teamwork and collaboration skills, problem-solving, accuracy and q…

Dr Baqar & Mrs Andrea Ali

After a serious fire at my home. I employed Morgan Clarke. Bedfords surveyors and Response and Restore to manage the process and undertake the Remedial work.
I found all the co…

John Lonsdale

I don’t think it’s possible for a layman to resolve a major insurance claim without the help of a loss assessor.

In our case our insurer’s loss adjuster trie…

Escape of Water Claim, Willingham

Escape Of Water Claim – Recentre-Health Ltd, London

Morgan Clark is a highly experienced, professional company which delivers a valuable service at a fair price. I have been continually impressed by all those in the company with whom …

Tom Roberts

Fire Claim – Cornwall

With my situation I am so glad that I chose Morgan and clark to assist me with my claim as from the very start all the way through David and Natalie were there to take the str…

Mrs Julie Fillingham

Could have not managed the restoration without them

Mrs Christine Haines

This is the first time I use Morgan Clark and I found them very professional especially David Kelly and Sara Logan who kept me informed and up to date with my claim despite the lockd…

Bassam Juma

Morgan Clark are authorised and regulated by the Financial Conduct Authority (FCA)

Find out what this protection means for you here.

Authorised & Regulated for your protection

by the Financial Conduct Authority

Reference number 309575

Authorised & Regulated for your protection

by the Financial Conduct Authority

Reference number 309575

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