Flood insurance claim advice for homeowners

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Following a flood at your home, you will have to prepare a complicated insurance claim, engage and oversee contractors and negotiate with your insurance company. But you don’t have to go through this alone.

Morgan Clark is a firm of professional Loss Assessors specialising in flood and water damage insurance claims. Should you choose to use our services, you will have peace of mind knowing your home will be thoroughly dried and sanitised by an experienced restoration company, ensuring there are no future issues, such as damp and dry rot.

Every Morgan Clark client is assigned a dedicated Loss Assessor and Claims Technician. Their experience will ensure your claim is run smoothly and efficiently to reduce the stress you would otherwise go through having to deal with the insurance company alone.

How we will help you with your flood insurance claim…

Our aim is to reduce the time our clients have to spend on their flood insurance claim. As you will have your Loss Assessor’s direct contact details, they will be your single point of contact throughout the claims process and you will no longer have to go through your insurance company’s call centre.

There will be many time-consuming elements to your insurance claim, with Morgan Clark on your side you can rely on your Assessor to…

  • Help you find somewhere you are happy to live while your home is being restored
  • Ensure the full extent of damage is uncovered to safeguard the value of your home
  • Handle all negotiations with your insurer to protect your best interests
  • Ensure your insurance claim is run efficiently to get you back home as quickly as possible

We will help you get back into your home as quickly as possible, working to secure the best settlement under your policy.

Navigating claims – clients share their stories

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Client’s Experience with Morgan Clark Handling His Flood Insurance Claim in Wales

Mr Lund discusses his flood insurance claim and the incredible recovery he…

Lilias Ahmera’s story – Flood Claim, Somerset

When flooding devastated Lilias’s beautiful Somerset farmhouse, she was left facing the…

How Morgan Clark Helped clients with Her Flood Insurance Claim in Derbyshire

Mrs O’Halloran felt she had to come back to Morgan Clark when…

ReCentre Health Ltd’s story, Flood Claim, London

After a severe leak caused major water damage, ReCentre Health turned to…

Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd

Following a major flood that destroyed vital stock and equipment Sharma turned…

Popular Questions

What will my insurance company think if I appoint a Loss Assessor? faq plus icon to expand accordian

There is no reason why your insurance company or Loss Adjuster should discourage you from appointing your own Loss Assessor. If your Loss Adjuster is trying to dissuade you from using our services, you should question why they are against the idea of you being equally represented. After all, a Loss Assessor can only help a policyholder claim for what is legally within their insurance contract. Click here to read more about Loss Adjusters.

Doesn’t my insurance company manage my claim? faq plus icon to expand accordian

While many insurance companies will support you in the initial weeks of your claim, their only responsibility is to ensure costs are covered to restore your property and replace damaged contents, stock, machinery etc. (if applicable). As your claim progresses, you will be left with the most stressful and time consuming day-to-day elements to organise and oversee alone if you do not appoint a Loss Assessor.

What’s the difference between a Loss Assessor and a Loss Adjuster? faq plus icon to expand accordian

Loss Assessors and Loss Adjusters are both insurance claim professionals, but there is one key difference in their role during the insurance claim process; a Loss Assessor is appointed by and works exclusively for the policyholder, while a Loss Adjuster is appointed and paid by the insurance company. Loss Adjusters are expected to remain independent. Read more about the difference between Loss Assessors and Loss Adjusters here.

How much does Morgan Clark charge? faq plus icon to expand accordian

In the majority of cases we are able to represent our clients without charging a fee at all. Read how we are able to offer our services free of charge by clicking here.

Still have questions?

Visit our FAQs page for more answers.

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What our customers are saying about us

  • “First class service, everyone very knowledgable and easily worth the fees. Thank you team, great job.”

    Trusted User

  • Fire Claim – Liverpool

    “From the very first meet until my settlement i was informed every step of the way and every conversation was confirmed by email. Settlement exceeded my expectations.”

    Anthony Fairclough

  • “I have worked with Morgan Clark on more than one occasion. I truly believe customer satisfaction and providing all round exceptional service to the customer is their company ethos….”

    J Hussain

  • Fire Claim – Spalding

    “Dan was great. Dan did a fantastic job… I would definitely recommend MC… Settlement exceeded my expectations.”

    William Ruddle

  • “Extremely responsive and tactful with queries. Efficient management of a complex repair project involving multiple parties”

    Coastal Estate Management Ltd

  • Escape Of Water Claim – Stoke-on-Trent

    “I am extremely satisfied with the overall standard of service I received during the settlement of my water escape damage claim. From start to finish, the process was managed with a…”

    Vivek Singh

Morgan Clark are authorised and regulated by the Financial Conduct Authority (FCA)

Find out what this protection means for you here.

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