Your local Loss Assessor: Wales

If you live in Wales and have experienced a fire, flood or other disaster in your home, rented property or business, then Morgan Clark can help. For help managing your insurance claim, contact us today to speak with a local claims expert.

Contact Morgan Clark, Wales Office

Brackla House, Brackla Street, Bridgend

Wales@morganclark.co.uk

Regional Teams

The Midlands & Wales faq minus icon to expand accordian

Case Studies

Residential college fire – £1.5m buildings and contents claim

“When an electrical fault caused a major fire at the UWC Atlantic College in South Wales, one of the school’s boarding houses was almost completely destroyed. The College’s immediate priority was to re-house the 52 students who lived there, so it dec…”

Read more

Mosque destroyed by fire – £350,000 cash settlement

“Wales’ largest mosque was housed in a converted warehouse which had previously been used by a television company. While the façade remained, the inside was carefully converted into a religious facility for the local Muslim community, acting as a soci…”

Read more

Second arson attack at factory – full settlement despite initial suspicions

“Baglan Pallets rented premises on an industrial estate where there were repeated incidences of crime. The business had already suffered an arson attack but fortunately stock reports were available to substantiate the insurance claim. The owner, Mr Diamo…”

Read more

Popular Questions

What will my insurance company think if I appoint a Loss Assessor? faq plus icon to expand accordian

There is no reason why your insurance company or Loss Adjuster should discourage you from appointing your own Loss Assessor. If your Loss Adjuster is trying to dissuade you from using our services, you should question why they are against the idea of you being equally represented. After all, a Loss Assessor can only help a policyholder claim for what is legally within their insurance contract. Click here to read more about Loss Adjusters.

Doesn’t my insurance company manage my claim? faq plus icon to expand accordian

While many insurance companies will support you in the initial weeks of your claim, their only responsibility is to ensure costs are covered to restore your property and replace damaged contents, stock, machinery etc. (if applicable). As your claim progresses, you will be left with the most stressful and time consuming day-to-day elements to organise and oversee alone if you do not appoint a Loss Assessor.

What’s the difference between a Loss Assessor and a Loss Adjuster? faq plus icon to expand accordian

Loss Assessors and Loss Adjusters are both insurance claim professionals, but there is one key difference in their role during the insurance claim process; a Loss Assessor is appointed by and works exclusively for the policyholder, while a Loss Adjuster is appointed and paid by the insurance company. Loss Adjusters are expected to remain independent. Read more about the difference between Loss Assessors and Loss Adjusters here.

How much will this cost? faq plus icon to expand accordian

In the majority of cases we are able to represent our clients without charging a fee at all. Read how we are able to offer our services free of charge by clicking here.

What our clients say, in their own words

https://www.youtube.com/watch?v=5gnX4xNv6EE

Jim and Jan talk about their experience when a thatched roof fire practically destroyed their home and the crucial help they received from Morgan Clark.

1 / 8

https://www.youtube.com/watch?v=mD80ZU3uh6s

When Jane had an explosion at her home she had no idea where to turn until she came across Morgan Clark and she is so relieved that she did.

2 / 8

https://www.youtube.com/watch?v=pVkojmTz8wE

Mr Lund discusses his flood insurance claim and the incredible recovery he made with Morgan Clark on his side. The flooding was caused by a culvert becoming blocked

3 / 8

https://www.youtube.com/watch?v=_xiqm-ojtMk

Ted and Wendy recall their experience when a firework caused a devastating fire at their home and they turned to Morgan Clark to restore their home.

4 / 8

https://www.youtube.com/watch?v=aXnjH4R8M7U

Mrs O’Halloran felt she had to come back to Morgan Clark when her house flooded for the second time because she knew what a difference it made the first time.

5 / 8

https://www.youtube.com/watch?v=qoBMnz99nMU

Mrs Evans talks through her experience as a landlord having to make a fire insurance claim and the peace of mind it gave her having Morgan Clark on her side.

6 / 8

https://www.youtube.com/watch?v=75jny_Z4znk

Following a major flood that destroyed vital stock and equipment Sharma turned to Morgan Clark to safeguard the future of her business.

7 / 8

https://www.youtube.com/watch?v=qIMriCMTKjk

Turpin & Miller LLP were a third party in a fire from a building behind their property. They appointed Morgan Clark to ensure all processes were followed correctly.

8 / 8

  • Filled star
  • Filled star
  • Filled star
  • Filled star
  • Filled star
I can’t recommend Morgan Clark enough

I can’t recommend Morgan Clark enough . I was in total despair when my insurance company initially declined our genuine …

Trusted Customer – November 24, 2021

  • Filled star
  • Filled star
  • Filled star
  • Filled star
  • Filled star
Excellent would recommend to anyone

After a serious flood Morgan Clark were recommended, we met Dan Norris who was the most wonderful , kind and helpful …

Mrs Donovan – February 10, 2022

  • Filled star
  • Filled star
  • Filled star
  • Filled star
  • Filled star
Outstanding service

Expert advice which ensured our claim was settled legitimately and comprehensively

Trusted Customer – February 10, 2022

  • Filled star
  • Filled star
  • Filled star
  • Filled star
  • Filled star

Very professional frist time I’ve clamed and did all the work for us

Mr & Mrs Howard – February 10, 2022

  • Filled star
  • Filled star
  • Filled star
  • Filled star
  • Filled star
Exceptional service from start to finish

From start to completion Morgan Clark have been exceptional. They took away the stresses of dealing with insurers and with …

Trusted Customer – May 17, 2022

  • Filled star
  • Filled star
  • Filled star
  • Filled star
  • Filled star
So helpful keeping good contacts when you needed

Very helpful kept us in touch all times easy to speak to Martin Chapman top man

Trusted Customer – August 9, 2022

  • Filled star
  • Filled star
  • Filled star
  • Filled star
  • Filled star
Absolutely fab company

What an absolutely fabulous company, they took all the stress and hard work from us and sorted everything, what started …

Joanne McVicar – August 18, 2022

  • Filled star
  • Filled star
  • Filled star
  • Filled star
  • Filled star
Extremely professional and considerate

From the very onset of their involvement , Sunny and then Ryan Field took on our case and their handling of …

Trusted Customer – September 1, 2022

  • Filled star
  • Filled star
  • Filled star
  • Filled star
  • Filled star
You did it all for us and we can’t thank you enough …

“We have found you extremely easy to deal with and to be honest you made the process very easy for …

Ms Hall

  • Filled star
  • Filled star
  • Filled star
  • Filled star
  • Filled star
Outstanding customer service and experienced staff …

“Extremely high standard of service. Extremely professional, both representatives that dealt with the case, Nathan Robertson and Ryan Field, gave …

Mr Asif

  • Filled star
  • Filled star
  • Filled star
  • Filled star
  • Filled star
Alan was very helpful, friendly and extremely informative …

“Alan was very helpful, friendly and extremely informative. He guided us through the initial process of making a claim after …

Ms Wilson

  • Filled star
  • Filled star
  • Filled star
  • Filled star
  • Filled star
You took all the worry away from us …

“We were in a very bad place following the fire when we contacted you after a random internet search. You …

Ms Brandon

  • Filled star
  • Filled star
  • Filled star
  • Filled star
  • Filled star
We could not have done this without you …

“Exemplary! There was no occasion when we did not feel fully informed about the progress of our claim and the …

Mr & Mrs Biggs

  • Filled star
  • Filled star
  • Filled star
  • Filled star
  • Filled star
Never have I come across a team of people who exceeded my expectations…

“I have worked as a professional all my life. Never have I come across a team of people who exceeded …

Mr Rabinowitz

  • Filled star
  • Filled star
  • Filled star
  • Filled star
  • Filled star
Vital in getting the insurer to accept the liability …

“Morgan Clark understood the policy wording on our landlord insurance policy which has been vital in getting the insurer to …

Mr Seedat

  • Filled star
  • Filled star
  • Filled star
  • Filled star
  • Filled star
We have recommended your company and would do again …

“Paul was very helpful and explained all the options and kept us updated taking a lot of stress and time-consuming …

Mr Boylan

  • Filled star
  • Filled star
  • Filled star
  • Filled star
  • Filled star
Reassuring advice throughout …

“All parties involved at the site meetings were so helpful and absolutely professional in organising the repair of our house …

Mr & Mrs Mc Ginness

  • Filled star
  • Filled star
  • Filled star
  • Filled star
  • Filled star
Reassuring advice throughout …

“Due to the poor experience with the loss adjuster we never thought that we would have our house returned to …

Mr Nazir

  • Filled star
  • Filled star
  • Filled star
  • Filled star
  • Filled star
We can’t thank you all enough…

“I was constantly kept informed by email, text and phone whenever there was a new development concerning the insurance company, …

Mr & Mrs Badder

  • Filled star
  • Filled star
  • Filled star
  • Filled star
  • Filled star
An outstanding service…

“This is the second time we have used your service. What you offer is an outstanding service at a time …

Mr Lund

  • Filled star
  • Filled star
  • Filled star
  • Filled star
  • Filled star
I know I would not have coped without them…

‘My team’ as I have grown to call them, have supported us through some challenging times, all with 100% professionalism, and …

Mrs Hampshire

  • Filled star
  • Filled star
  • Filled star
  • Filled star
  • Filled star
Highly supportive and we cannot recommend them enough…

Our high level of satisfaction with Morgan Clark comprised of many fundamental components including communication, teamwork and collaboration …

Dr Baqar & Mrs Ali

Your claim is in safe hands

As the industry leader, Morgan Clark sets the bar when it comes to standards. We are also proud to support a number of charities both in the UK and overseas.