Your local Loss Assessor: South West

If you have a home, rented property or business in the South West of England and you’ve suffered from a disaster such as a fire, flood, or escape of water then Morgan Clark can help. For home insurance claims, our local residential Loss Assessors will provide invaluable advice and support, guiding you through what can be a complicated process and taking over the entire claim for you. For business insurance claims, our local team will work with you to safeguard your business – in particular, we will make sure you receive a full settlement covering not just your physical losses, but also the impact on your business performance.

Contact Morgan Clark, South West Office

The Crescent, Taunton, Somerset

SouthWest@morganclark.co.uk

Regional Teams

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Case Studies

House fire – £210,000 buildings, contents and alternative accommodation claim

“Mrs Wood was alone on a Saturday night in her house in Gloucestershire. She had just gone to bed when she heard a roaring noise: she looked out of the window and saw smoke pouring from the roof. She immediately called the fire brigade who arrived quickl…”

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Fire in thatched cottage – £152,000 third party buildings claim

“Mr Thomas was in the process of changing the buildings insurance policy on his second home in Wiltshire. The new insurer asked him to meet certain stipulations before cover could start: this included the installation of a new boiler. Unfortunately, whil…”

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Water damage in family home: Overcoming a Loss Adjuster’s unfair assessment

“Just after Christmas 2016, Mrs Tyler’s 3-bedroom home was damaged by a small escape of water. The water came through the upstairs ceiling of the semi-detached house in Plymouth, causing substantial damage to the property. Mrs Tyler’s Insurer sent a …”

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Popular Questions

What will my insurance company think if I appoint a Loss Assessor? faq plus icon to expand accordian

There is no reason why your insurance company or Loss Adjuster should discourage you from appointing your own Loss Assessor. If your Loss Adjuster is trying to dissuade you from using our services, you should question why they are against the idea of you being equally represented. After all, a Loss Assessor can only help a policyholder claim for what is legally within their insurance contract. Click here to read more about Loss Adjusters.

Doesn’t my insurance company manage my claim? faq plus icon to expand accordian

While many insurance companies will support you in the initial weeks of your claim, their only responsibility is to ensure costs are covered to restore your property and replace damaged contents, stock, machinery etc. (if applicable). As your claim progresses, you will be left with the most stressful and time consuming day-to-day elements to organise and oversee alone if you do not appoint a Loss Assessor.

What’s the difference between a Loss Assessor and a Loss Adjuster? faq plus icon to expand accordian

Loss Assessors and Loss Adjusters are both insurance claim professionals, but there is one key difference in their role during the insurance claim process; a Loss Assessor is appointed by and works exclusively for the policyholder, while a Loss Adjuster is appointed and paid by the insurance company. Loss Adjusters are expected to remain independent. Read more about the difference between Loss Assessors and Loss Adjusters here.

How much will this cost? faq plus icon to expand accordian

In the majority of cases we are able to represent our clients without charging a fee at all. Read how we are able to offer our services free of charge by clicking here.

What our clients say, in their own words

https://www.youtube.com/watch?v=5gnX4xNv6EE

Jim and Jan talk about their experience when a thatched roof fire practically destroyed their home and the crucial help they received from Morgan Clark.

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https://www.youtube.com/watch?v=mD80ZU3uh6s

When Jane had an explosion at her home she had no idea where to turn until she came across Morgan Clark and she is so relieved that she did.

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https://www.youtube.com/watch?v=pVkojmTz8wE

Mr Lund discusses his flood insurance claim and the incredible recovery he made with Morgan Clark on his side. The flooding was caused by a culvert becoming blocked

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https://www.youtube.com/watch?v=_xiqm-ojtMk

Ted and Wendy recall their experience when a firework caused a devastating fire at their home and they turned to Morgan Clark to restore their home.

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https://www.youtube.com/watch?v=aXnjH4R8M7U

Mrs O’Halloran felt she had to come back to Morgan Clark when her house flooded for the second time because she knew what a difference it made the first time.

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https://www.youtube.com/watch?v=qoBMnz99nMU

Mrs Evans talks through her experience as a landlord having to make a fire insurance claim and the peace of mind it gave her having Morgan Clark on her side.

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https://www.youtube.com/watch?v=75jny_Z4znk

Following a major flood that destroyed vital stock and equipment Sharma turned to Morgan Clark to safeguard the future of her business.

7 / 8

https://www.youtube.com/watch?v=qIMriCMTKjk

Turpin & Miller LLP were a third party in a fire from a building behind their property. They appointed Morgan Clark to ensure all processes were followed correctly.

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I can’t recommend Morgan Clark enough

I can’t recommend Morgan Clark enough . I was in total despair when my insurance company initially declined our genuine …

Trusted Customer – November 24, 2021

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Excellent would recommend to anyone

After a serious flood Morgan Clark were recommended, we met Dan Norris who was the most wonderful , kind and helpful …

Mrs Donovan – February 10, 2022

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Outstanding service

Expert advice which ensured our claim was settled legitimately and comprehensively

Trusted Customer – February 10, 2022

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Very professional frist time I’ve clamed and did all the work for us

Mr & Mrs Howard – February 10, 2022

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Exceptional service from start to finish

From start to completion Morgan Clark have been exceptional. They took away the stresses of dealing with insurers and with …

Trusted Customer – May 17, 2022

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So helpful keeping good contacts when you needed

Very helpful kept us in touch all times easy to speak to Martin Chapman top man

Trusted Customer – August 9, 2022

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Absolutely fab company

What an absolutely fabulous company, they took all the stress and hard work from us and sorted everything, what started …

Joanne McVicar – August 18, 2022

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Extremely professional and considerate

From the very onset of their involvement , Sunny and then Ryan Field took on our case and their handling of …

Trusted Customer – September 1, 2022

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We could not have done this without you …

“Exemplary! There was no occasion when we did not feel fully informed about the progress of our claim and the …

Mr & Mrs Biggs

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Never have I come across a team of people who exceeded my expectations…

“I have worked as a professional all my life. Never have I come across a team of people who exceeded …

Mr Rabinowitz

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You took all the worry away from us …

“We were in a very bad place following the fire when we contacted you after a random internet search. You …

Ms Brandon

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Outstanding customer service and experienced staff …

“Extremely high standard of service. Extremely professional, both representatives that dealt with the case, Nathan Robertson and Ryan Field, gave …

Mr Asif

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Vital in getting the insurer to accept the liability …

“Morgan Clark understood the policy wording on our landlord insurance policy which has been vital in getting the insurer to …

Mr Seedat

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Alan was very helpful, friendly and extremely informative …

“Alan was very helpful, friendly and extremely informative. He guided us through the initial process of making a claim after …

Ms Wilson

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You did it all for us and we can’t thank you enough …

“We have found you extremely easy to deal with and to be honest you made the process very easy for …

Ms Hall

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We have recommended your company and would do again …

“Paul was very helpful and explained all the options and kept us updated taking a lot of stress and time-consuming …

Mr Boylan

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Reassuring advice throughout …

“All parties involved at the site meetings were so helpful and absolutely professional in organising the repair of our house …

Mr & Mrs Mc Ginness

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Reassuring advice throughout …

“Due to the poor experience with the loss adjuster we never thought that we would have our house returned to …

Mr Nazir

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We can’t thank you all enough…

“I was constantly kept informed by email, text and phone whenever there was a new development concerning the insurance company, …

Mr & Mrs Badder

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An outstanding service…

“This is the second time we have used your service. What you offer is an outstanding service at a time …

Mr Lund

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I know I would not have coped without them…

‘My team’ as I have grown to call them, have supported us through some challenging times, all with 100% professionalism, and …

Mrs Hampshire

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Highly supportive and we cannot recommend them enough…

Our high level of satisfaction with Morgan Clark comprised of many fundamental components including communication, teamwork and collaboration …

Dr Baqar & Mrs Ali

Your claim is in safe hands

As the industry leader, Morgan Clark sets the bar when it comes to standards. We are also proud to support a number of charities both in the UK and overseas.