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Will I annoy my insurance company by using a Loss Assessor?


If your insurance company is trying to dissuade you from using Morgan Clark Loss Assessors, you should question why they are against the idea of you being equally represented. After all, a Loss Assessor can only help a policyholder claim for what is legally within their insurance contract. Is their reticence based on them looking to settle your claim as cheaply as possible?

As with all industries, you will find there are those who act responsibly and fairly but their decency is often overshadowed by those who do not practice the same level of professionalism. Unfortunately, over the years, this has affected the Loss Assessing industry.

However, we have found by employing a non-confrontational approach to negotiations, working with the Loss Adjuster rather than against them, our client’s claims are run more smoothly and efficiently. Many Adjusters have even recommended their clients use Morgan Clark as they would far rather deal with us than any of our competition.

You might even find that your Morgan Clark Loss Assessor was once a Loss Adjuster themselves. This gives us a unique insight into the perspective of the Loss Adjuster and goes a long way to fostering and retaining the good relationships we have with Adjusters and insurance companies across the board.


Why might your Loss Adjuster not want you to appoint a Loss Assessor?

While we make every effort to develop good relationships with all Adjusters, much like the Assessing industry, there are good and bad Loss Adjusters. You might find that the Adjuster appointed to your claim discourages you from appointing your own Assessor.

But why would they try to prevent you from being equally represented when there are so many benefits to them as well as you? Such as:

  • Management of the claim being undertaken by an experienced professional – enabling the Adjuster to do their job more efficiently.
  • The policyholder’s questions and queries are answered by the Loss Assessor, this results in fewer phone calls between the Loss Adjuster and the client.
  • Dealing with someone who has an equal understanding of the insurance terms and claims process – we speak the same language.
  • Client’s claims are presented professionally.
  • The Loss Assessor will efficiently manage contractors.
  • It is more likely they will retain their customer’s loyalty when a claim is run smoothly.

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