If you are considering using a Loss Assessor to manage your insurance claim, Morgan Clark is here to help. Read what our clients have to say about the service they received from Morgan Clark here.
A number of our clients have kindly offered to speak with other people who have found themselves in a similar situation. Please call us on 01978228646 if you would like to arrange to speak to one of our past client for their thoughts on the insurance claim process and a reference about our service, we will be delighted to arrange this.
You can read a number of client reviews on this page, we also use Feefo as a review platform where many independent, verified clients of ours have reviewed our service and given us a star rating. We chose Feefo as their platform verifies each contribution as a genuine client, many other review sites do not.
|Mr & Mrs Badder||We can’t thank you all enough…“I was constantly kept informed by email, text and phone whenever there was a new development concerning the insurance company, the claim or progress of the building work…They were honest, hardworking and professional from start to finish. I do not think they could have done much more and appreciated everything they did. There were several times that I did not understand the processes going on but they were always able to explain and put my mind at rest.”|
|Mr Nazir||Reassuring advice throughout …“Due to the poor experience with the loss adjuster we never thought that we would have our house returned to the condition before the incident happened but Martin excelled in his quest to do exactly that. Morgan Clark provided a professional service with reassuring advice throughout what only can be described as the worst experience of our lives. With their help we were given back our home with minimal input from ourselves. Without their help we don’t think we would have received our house back to the standard that we now have. We cannot fault the service we received from them. Thank you.”|
|Mr Milan||Reassuring advice throughout …“Due to the poor experience with the loss adjuster we never thought that we would have our house returned to the condition before the incident happened but Martin excelled in his quest to do exactly that. Morgan Clark provided a professional service with reassuring advice throughout what only can be described as the worst experience of our lives. With their help we were given back our home with minimal input from ourselves. Without their help we don’t think we would have received our house back to the standard that we now have. We cannot fault the service we received from them. Thank you.”|
|Mr & Mrs Mc Ginness||Reassuring advice throughout …“All parties involved at the site meetings were so helpful and absolutely professional in organising the repair of our house and the claim for damages and contents. Everything was explained at every step. When something like this happens, it can seem like the end of the world. Morgan Clark took charge of the situation from the word ‘go’ and we would like to thank everyone concerned.”|
|Mr Boylan||We have recommended your company and would do again …“Paul was very helpful and explained all the options and kept us updated taking a lot of stress and time-consuming communications away from us when we didn’t really know what to do or have the time to do it. Overall, we couldn’t have been happier with the level of service we received. Paul was brilliant for us helping us through a nightmare situation. We have recommended your company and would do again. We cannot express our thanks enough for the help and service we received.”|
|Ms Hall||You did it all for us and we can’t thank you enough …“We have found you extremely easy to deal with and to be honest you made the process very easy for us with taking the workload in that area from us. After such a terrible fire, you just took over for us and let us think of other things. For us to deal with the whole process on our own would have been a very daunting and arduous task. You did it all for us and we can’t thank you enough for your commitment, we can’t think of any negative part of the service at all.”|
|Mr Asif||Outstanding customer service and experienced staff …“Extremely high standard of service. Extremely professional, both representatives that dealt with the case, Nathan Robertson and Ryan Field, gave clear and honest advice. Always available to answer my questions clearly and patiently. I would recommend Morgan Clark – outstanding customer service and experienced staff, my representative gave me reassurance and confidence in such a difficult time.”|
|Mr & Mrs Biggs||We could not have done this without you …“Exemplary! There was no occasion when we did not feel fully informed about the progress of our claim and the activity at that time being undertaken by all parties concerned. We could not have done this without you. Taking on Morgan Clark was the best thing we ever did. A new and frightening event which found us completely out of our depth was turned into a manageable project which we felt in control of. I would recommend Morgan Clark to anyone in a similar position. Thank you very much.”
|Ms Brandon||You took all the worry away from us …“We were in a very bad place following the fire when we contacted you after a random internet search. You took all the worry away from us and we were prepared to accept whatever deal you could achieve for us. We liked that the people we had most contact with were sensible, kind, straightforward people who were on our side. We felt that this made the situation with our insurers fairer.”|
|Ms Wilson||Alan was very helpful, friendly and extremely informative …“Alan was very helpful, friendly and extremely informative. He guided us through the initial process of making a claim after the traumatic experience of having a house fire. All e-mails and telephone calls were returned and dealt with promptly…During this very traumatic, life changing experience we were extremely relieved to have instructed Morgan Clark to deal with the claim. Their help, knowledge and expertise was very comforting and relieved the stress of trying to sort everything out ourselves.”|
|Mr Seedat||Vital in getting the insurer to accept the liability …“Morgan Clark understood the policy wording on our landlord insurance policy which has been vital in getting the insurer to accept the liability and the costs that were involved in the building works to re-instate the property to a very high standard. We feel that with Morgan Clark acting on our behalf we got a far better claim settlement than we would have got if we had not used Morgan Clark. We cannot thank Morgan Clark enough for completely taking the stress and worry out of the otherwise very stressful situation for us.”|
|Mr Rabinowitz||Never have I come across a team of people who exceeded my expectations…“I have worked as a professional all my life. Never have I come across a team of people who exceeded my expectations. They were courteous, kept in touch at every stage, quick to respond to my requests, knowledgeable on their subjects and a pleasure to deal with. On top of all this they achieved a great result. 10/10.”|