Blog Management Levels: South

Gilbert Theodore

Gilbert joined Morgan Clark with over 25 years’ experience in the insurance industry ranging across underwriting, sales, brokering, loss adjusting and Loss Assessing. This experience gives him a deep insight into consumer rights, complaint handling procedures and dispute resolution that regularly benefits our clients.

Three years working for the Financial Ombudsman Service really opened my eyes to just how many claims end in some form of dispute between claimants and their insurers. Even where an insurance contract exists between the two parties and the insurer has paid their Loss Adjuster to oversee a claim, the potential for disagreement and / or poor service, is still extremely high.


Customer Feedback

Gilbert theoretically held my hand throughout the whole process, he was readily available whenever I called him and always put me at ease whenever I had a question. Gilbert made, what was essentially a very traumatic time seem like a walk in the park. He was professional and very knowledgeable throughout the whole process. An absolute 5* service was received.

Ms B, Essex

I cannot thank Gilbert enough for all he did to help us though this very trying and stressful experience. He was amazing – good humoured, knowledgeable, efficient & thoroughly professional throughout. I could not have done this without Morgan Clark’s representation and specifically Gilbert’s guidance. I would not hesitate to recommend Morgan Clark to anyone in our situation. We are so grateful to the company. I don’t like to think how stressful the process would have been without Gilbert to represent our interests and to advise us every step of the way. We won’t forget how much he helped us.

Ms Mottashed, Ely

Morgan Clark came recommended to us by a family friend and we are so grateful to and feel so lucky to have had them looking after us. We had a house fire 15 months ago and were really struggling, even to secure proper alternative accommodation. We met with Alan from Morgan Clark, who explained how they could help, and we signed up immediately. We were assigned Gilbert Theodore, whose name has now gone down as legendary in our household. He fought every battle for us and made what could have been a very difficult /stressful time so much more bearable.
Thanks to Gilbert, we were given alternative accommodation, and repairs finally began on the house. He assembled an excellent team to repair our house, was incredibly kind, patient, and diligent and responded to every question or issue had immediately. The house was rebuilt beautifully and at every step along the way, Gilbert dealt with any difficulties on our behalf, and he could not have been more thorough or supportive. It was a real pleasure to work with him and utterly brilliant having him on our side. I cannot recommend him or Morgan Clark highly enough. Eternally grateful, and so relieved to be home now.

Rachel Wagstaff, Croydon

Navigating claims – clients share their stories

1 / 6
Testimonial: ReCentre Health Ltd’s story, Flood Claim, London
London Business Interruption Claims

ReCentre Health Ltd’s story, Flood Claim, London

After a severe leak caused major water damage, ReCentre Health turned to… read more

Testimonial: Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd
North Business Interruption Claims

Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd

Following a major flood that destroyed vital stock and equipment Sharma turned… read more

Testimonial: How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire
Midlands Fire Claims

How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire

Ted and Wendy recall their experience when a firework caused a devastating… read more

Testimonial: Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark
South Fire Claims

Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark

Mrs Evans talks through her experience as a landlord having to make… read more

Testimonial: Expert Management of House Fire Insurance Claim in Devon by Morgan Clark
South Fire Claims

Expert Management of House Fire Insurance Claim in Devon by Morgan Clark

When Jane had an explosion at her home she had no idea… read more

Testimonial: Successful Resolution of Suffolk Home Fire Claim by Morgan Clark
South Fire Claims

Successful Resolution of Suffolk Home Fire Claim by Morgan Clark

When Rob and Catriona returned home from work to find their house… read more

Why choose us

Resolving your claim as quickly as possible

With a dedicated team led by your Morgan Clark Loss Assessor, we’ll drive the progression of your claim and oversee the restoration of your property with professional care.

Equal representation at every stage

Without Morgan Clark on your side, you will be negotiating with the Loss Adjuster alone. Would you consider going to court without a solicitor on your side?

A single point of contact

As our client, you will never have to go through a call centre. You will have the direct contact details of your Morgan Clark Loss Assessor and their assistant.

Helping you secure your full settlement

Drawing on extensive experience working with insurers and Loss Adjusters, Morgan Clark strives to secure clients the best possible settlement under their policy.

Keeping you in control

You choose the way your claim is managed – some people like to manage each step with their Loss Assessor, others prefer to let their Assessor take the reins completely – the choice is yours.

Support to ease the stress

Managing a claim can be incredibly demanding. Our experienced Loss Assessors provide practical support to help make the process easier, relieve the stress and allow you to focus on getting your life back on track.

We will help you get back into your property as quickly as possible, working to secure the best settlement under the terms of your policy

What our customers are saying about us

End-to-end management

“I had a large fire at a rental property and a rep from Morgan Clark contacted me out of the blue to explain the services they could provide, at first it sounded too good to be true…”

Stephen Saunders

Genuine care
Fire Claim – Rochdale

“In the first instance I was suspicious as I had never been in such a situation before but Pino was very reassuring and never pushy. I don’t know what I would have done withou…”

K. Pickles

Dependable support
Fire Claim – Swanley

“Without Gilbert we would not have been able to get through this traumatic experience. His advice and help has been immeasurable. We cannot thank him enough.”

Peter Hammond

Dependable support

“Superb company to deal with. Highly recommended. Kept me informed throughout the duration of the claim and a special mention to Pino and Sarah for the support they provided taking …”

Riz Patel

Dependable support
Fire Claim – Ulverston

“Martin Chapman was Calm and knowledgeable.”

M. Vipan

End-to-end management

“Superb from start to finish. Really helped through the process . Took away the anxiety i had. Brilliant every step of the way.”

Mr Richard Robinson

Dependable support
Fire Claim – Wiltshire

“I am just so grateful that Ian Carter came along to talk to me when I first went to see the fire damage. I felt then that I faced an ordeal, Morgan Clark turned it into an increasi…”

Catherine Fryett

Dependable support
Fire Claim – Cheshire

“Morgan Clark were absolutely fantastic. Professional, responsive, exceeds expectations, handles all calls, concerns, issues. Rebuild of house exceeds original spec. You have no w…”

Eddie Watkins

Genuine care
Business Interruption Claim – Leaps and Bounds, Truro

“Kind, calm and experienced. I had faith in his ability to sort out this mess”

Betty Heather

Dependable support
Fire Claim – Surrey

“I had no idea there were people out there who would fight my corner with the insurance company until I spoke to Alan. They were professional and friendly, both attributes I needed …”

James Pinhorn

End-to-end management

“I was absolutely devastated to see my house destroyed due to a burst water pipe and was struggling to get a meaningful response from insurance company. That’s when my friend …”

Manjusha Rathi

Genuine care
Escape Of Water Claim – Cornwall

“Very patient and helpful”

G. Anderson

Dependable support
Fire Claim – Manchester

“Thank you Morgan Clark for everything that you have done for me. I would without any hesitation contact you again if needs be and recommend your services to anyone that needs them….”

S. Habib

Dependable support
Fire Claim – Shropshire

“Ryan was very professional and helpful from the very beginning .”

Paul Aston

Dependable support
Fire Claim – Hinckley

“Very good. Settlement exceeded my expectations”

John Kelsall

Dependable support

“I originally filed a claim with my insurance company for business interruption due to covid closures. For 9 months of closure they came back to me with a settlement of £200. As I …”

Stacey Fitchett

Dependable support
Fire Claim – West Yorkshire

“I was impressed by the standard of service I’ve received from Morgan Clark and would happily recommend them to anyone finding themselves in similar circumstances to mine. Settleme…”

L. Clements

Dependable support

“Morgan Clark have helped us every step of the way with our claim. We had never dealt with a house insurance claim before and having their expertise and advice was crucial to unders…”

Emma Wadsworth

Dependable support
Flood Claim – East cowick

“…we would have been lost without the advice martin chapman / morgan/clarke provided. we did not know what to expect in the way of settlement , and we were delighted with the …”

Mick Bielby

Dependable support

“After our home was flooded over a year ago, our insurer and their loss adjuster seemed motivated by their own best interests, not ours. When Morgan Clark’s Taunton team agree…”

Kevin Vickers

Weight lifted

“A very professional company who transformed our nightmare situation when a relative’s house was seriously damaged by fire into a pleasure. They managed all aspects of the hou…”

Graham Pooley

Weight lifted

“From first contact to the last contact with Martin & Sarah at Morgan Clarke it was professional yet friendly, they could not do enough. Every time they would keep me informed …”

Mr Kevin Skelley

Dependable support
Fire Claim – Gwynedd

“Pino was personable, responsive, informative and effective. Communication was easy.”

R. McMahon

Exceeded expectations

“Following flooding in November 2019 which affected my home, business and the entire village I realise how very fortunately I have been to have had my insurance claim handled by Mar…”

P F Webb

Genuine care
Fire Claim – Oldham

“The biggest thing for us was the understanding of the impact of the fire on us all – it didn’t feel like anyone involved was doing a ‘tick box’ the service …”

G. Byrne

Dependable support
Fire Claim – Lancashire

“No areas of concern. It was done perfectly, to the point were we never even thought about the event because we knew it was left in the very capable hand of Morgan Clark who looked …”

Ian Bamforth

Dependable support
Fire Claim – Codford St Mary

“We are more than happy to recommend Morgan Clark to anyone else in a similar situation to ourselves. We had never heard of Insurance Assessors before and assumed we would just be …”

Mary Nicholls

End-to-end management

“I was very wary of getting involved at first as they sought out me. However, they were very reassuring at beginning when we were in state of shock after house fire. Always replied …”

Stan Johnston

Dependable support

“From the very onset of their involvement , Sunny and then Ryan Field took on our case and their handling of our case was exceptional , Ryan liaised with the relevant parties even t…”

Paul Aston

End-to-end management
Malicious Damage – Lancashire

“Firstly I must thank Bill, who had used Morgan Clark’s services and suggested we make contact when we needed help. Standard of service is just wonderful taking all pressure and st…”

Marion Glen

End-to-end management
Fire Claim – Ilford

“Great service and clients needs were always met with good communication throughout the whole process. Great team, A+++++++++”

Mr Shak

Weight lifted

“Morgan Clark were able to offer us assistance and assurance during a very difficult time when a tenant suffered major fire damage. It soon became apparent that without a “pro…”

Sm

End-to-end management

“Until I had a serious house fire in May 2019 I had no ideas that companies like Morgan Clark existed. But let me tell you when your world has fallen apart the last thing you need i…”

Robert Hirst

Genuine care

“We lost our beautiful home to a fire, the following morning we had a few loss adjusters at out burnt out door. Nathan was not pushy and was patient and respectful, we signed up and…”

Amanda Sarson

Dependable support

“Great service with the whole claim.
Kept well informed informed and always had quick replies from questions.
Very impressed”

Wayne

Dependable support

“I was a little dubious about using a loss assessor – I’m good with a spreadsheet and can argue a case well. However, insurance companies are known to be less than fair …”

Julian Evans

Dependable support
Escape Of Water Claim – Surrey

“I have been absolutely delighted by what Morgan Clark achieved. Until I contracted with Morgan Clark my claim had been bogged down with nothing happening for months. Morgan Clark r…”

Roger Vince

Dependable support
Fire Claim – Worcestershire

“Very Professional and nothing was to much trouble. Settlement exceeded my expectations”

R. Sitek

Weight lifted

“Martin Chapman and the team took the stress out of a bad situation. Options were explained in a language we understood and no decisions were made without seeking our permission fi…”

Shirley Hartnell

Dependable support
Fire Claim – Stoke-on-Trent

“The visit by Morgan Clark the day after the fire was so important and very welcome. It really settled my nerves and fears at a very worrying time. Thereafter, the work and payments…”

Steven Brereton

David Lawton

David has over 12 years’ experience in the insurance claims industry and has worked on all types of claims. He now deals with domestic and commercial claims in the South West region.

With over 15 years’ experience as a Loss Adjuster, I always felt that I was not able to assist the policy holder as much as I would have preferred to. As a result, I made the move away from working for the insurer to focus on helping the individual. I have undertaken many high-profile claims including the Somerset Levels floods in December 2014.


Customer Feedback

David is very knowledgeable and gave us good advice and helped tremendously with our claim…The service was absolutely amazing and second to none – 1st class work and communications.

Mr Oakden, Dorset .

The final settlement for the contents claim was higher than the first offer from the insurance company and in excess of the insured value. David Lawton went the extra mile to ensure our contents claim value was met. In fact the final valuation exceeded the claimed amount. Coming from a project management background I am not the easiest person to deal with, (I already know it all!) and at no time did I appear to be aggravating him. He is a true diplomat and a credit to the company.

Mr Large, Somerset

We were unaware of insurance assessors before our devastating fire but so pleased we found Morgan Clark. They acted in our interests with the insurance company and took all the hard work and stress away. We were extremely worried to hear that we were under insured for contents as we had never heard of the ‘equalising Clause’ before and we were concerned that our claim would be very small. However David from Morgan Clark gave us good advice and the final outcome was better than we had expected. I know that had we tried to deal with the insurance company by ourselves a stressful time in our lives would have been made even worse. I can thoroughly recommend them to anyone unfortunate enough to be going through a similar situation.

Mary and Nick Nichols, Codford

Navigating claims – clients share their stories

1 / 6
Testimonial: ReCentre Health Ltd’s story, Flood Claim, London
London Business Interruption Claims

ReCentre Health Ltd’s story, Flood Claim, London

After a severe leak caused major water damage, ReCentre Health turned to… read more

Testimonial: Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd
North Business Interruption Claims

Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd

Following a major flood that destroyed vital stock and equipment Sharma turned… read more

Testimonial: How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire
Midlands Fire Claims

How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire

Ted and Wendy recall their experience when a firework caused a devastating… read more

Testimonial: Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark
South Fire Claims

Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark

Mrs Evans talks through her experience as a landlord having to make… read more

Testimonial: Expert Management of House Fire Insurance Claim in Devon by Morgan Clark
South Fire Claims

Expert Management of House Fire Insurance Claim in Devon by Morgan Clark

When Jane had an explosion at her home she had no idea… read more

Testimonial: Successful Resolution of Suffolk Home Fire Claim by Morgan Clark
South Fire Claims

Successful Resolution of Suffolk Home Fire Claim by Morgan Clark

When Rob and Catriona returned home from work to find their house… read more

Why choose us

Resolving your claim as quickly as possible

With a dedicated team led by your Morgan Clark Loss Assessor, we’ll drive the progression of your claim and oversee the restoration of your property with professional care.

Equal representation at every stage

Without Morgan Clark on your side, you will be negotiating with the Loss Adjuster alone. Would you consider going to court without a solicitor on your side?

A single point of contact

As our client, you will never have to go through a call centre. You will have the direct contact details of your Morgan Clark Loss Assessor and their assistant.

Helping you secure your full settlement

Drawing on extensive experience working with insurers and Loss Adjusters, Morgan Clark strives to secure clients the best possible settlement under their policy.

Keeping you in control

You choose the way your claim is managed – some people like to manage each step with their Loss Assessor, others prefer to let their Assessor take the reins completely – the choice is yours.

Support to ease the stress

Managing a claim can be incredibly demanding. Our experienced Loss Assessors provide practical support to help make the process easier, relieve the stress and allow you to focus on getting your life back on track.

We will help you get back into your property as quickly as possible, working to secure the best settlement under the terms of your policy

What our customers are saying about us

Genuine care

“Hello, after having a small kitchen Fire Pino and Sarah were appointed as our Loss Assessors.
Could have not been more happy with there performance”

Jc

Dependable support

“From the very onset of their involvement , Sunny and then Ryan Field took on our case and their handling of our case was exceptional , Ryan liaised with the relevant parties even t…”

Paul Aston

Dependable support
Fire Claim – Rochdale, Lancshire

“I was extremely sceptical of this sort of service, “ambulance/fire engine chasers”, but I’m really glad I gave Robert some time on the morning of the fire. One of…”

Danny Knott

Exceeded expectations

“Pino from Morgan Clark went above and beyond to support us to settle our claim after a large escape of water affected most of our downstairs. Fantastic communication, always aware …”

Rebecca Bond

Dependable support
Fire Claim – Droylsden

“We were very pleased with the overall service and standard of workmanship. Mike is in the home home improvement industry and understands the pressure of the supply chain. All parti…”

Mike and Gwen Graham

Genuine care
Flood Claim – Winchester

“Friendly and sympathetic. Pleasant and efficient, I found Natalie especially pleasant and helpful.”

Mrs J. Cole

Weight lifted

“A very professional company who transformed our nightmare situation when a relative’s house was seriously damaged by fire into a pleasure. They managed all aspects of the hou…”

Graham Pooley

Dependable support
Fire Claim – Barwick

“I was kept very well informed. Settlement exceeded my expectations”

Wayne Agat

Dependable support

“We where very grateful for the expert advice and service we received form David and Natalie for what was a complicated and protracted claim with unhelpful Sedgwick loss accessors.”

Stephen Edwards

Dependable support
Fire Claim – Leyland

“I was glad that we appointed Morgan Clarke as we had the support of a credible business behind us and fighting our cause at a stressful time. The companies you liaised with have al…”

Michael Calvert

Dependable support

“Guided me and helped me through my claim I’ve never had to make an insurance claim anything like this before. Mark and Natalie at Morgan Clark guided me through the process, expl…”

Ron Jarman

Dependable support

“We got in touch with Morgan Clark to assist us with our Business Interruption Claim as we were not getting anywhere with our insurance company. David Kelly who worked on our behalf…”

Anne Storrar

End-to-end management

“Until I had a serious house fire in May 2019 I had no ideas that companies like Morgan Clark existed. But let me tell you when your world has fallen apart the last thing you need i…”

Robert Hirst

Dependable support
Fire Claim – Chesterfield

“Nathan was the first person to view our house and answer our questions about what we were going to need to do.”

Stephen Barnes

Weight lifted
Fire Claim – Derbyshire

“Very satisfied with the way my claim was dealt, I did not need to worry about the process. Rapid response to all my request. Settlement exceeded my expectations.”

S. Barszczewski

Weight lifted
Fire Claim – Leeds

“We were very happy with everything. We felt completely looked after by Martin Chapman and that we could 100% trust him. Got the right builder and made it stress free for my family….”

Philip Howard

End-to-end management
Flood Claim – Somerset

“From the beginning very helpful and supportive. We felt they were always on our side. We had no concerns. Settlement exceeded my expectations. Excellent”

Mr & Mrs Murray

End-to-end management
Escape Of Water Claim – Stoke-on-Trent

“I am extremely satisfied with the overall standard of service I received during the settlement of my water escape damage claim. From start to finish, the process was managed with a…”

Vivek Singh

Dependable support

“Morgan Clark have helped us every step of the way with our claim. We had never dealt with a house insurance claim before and having their expertise and advice was crucial to unders…”

Emma Wadsworth

Dependable support
Escape Of Water Claim – Norwich

“From initial call, site visit was quick and very informative. The overall standard for start to finish was excellent with all involved. Dan was very helpful through this very hard …”

Ian Jackson

Genuine care
Fire Claim – Barnsley

“You were a Godsend!… Honestly!!…I had no idea how much work you would achieved for me. I do appreciate Morgan Clark taking my job on as l know it was quite a small one. Many than…”

M. Eid

Weight lifted
Fire Claim – Ombersley

“With the added stress of Covid and restrictions I felt the claim was dealt with as swiftly as was possible. Never wanting to have a large accidental clam again, ever, I would use M…”

A. Parker

Exceeded expectations

“Following flooding in November 2019 which affected my home, business and the entire village I realise how very fortunately I have been to have had my insurance claim handled by Mar…”

P F Webb

Genuine care

“I cannot fault the service I received, everyone I dealt with were very helpful . I was treated with the utmost respect at all times as the incident was very traumatic due to the fa…”

Impact Claim, Cambridgeshire

Weight lifted
Escape Of Water Claim – Recentre-Health Ltd, London

“Morgan Clark is a highly experienced, professional company which delivers a valuable service at a fair price. I have been continually impressed by all those in the company with who…”

Tom Roberts

Dependable support

“Fantastic people to deal with, very informative and certainly recommend”

Naz Ahmed

Weight lifted

“After experiencing a house fire that… After experiencing a house fire that turned my world upside down. Thank goodness for Morgan Clark. They took all the stress and emotional wo…”

Jane Ennis

Dependable support
Fire Claim – Glossop

“We were very happy with the service we received. Friendly & Professional. Settlement exceeded my expectations.”

Sandra Taylor

End-to-end management
Escape Of Water Claim – Kings Langley

“From the first conversation, Matt was thorough, patient and incredibly understanding. He removed any panic and stress that I possessed from the previous encounters with the insuran…”

J. Boyd

End-to-end management

“We had a house fire in February 2023 which is right up there as possibly one of the worst things that can happen to you and your family when your home and security is taken away fr…”

Laura

End-to-end management
Fire Claim – Hereford

“Very Happy with the overall package from start to finish”

Nigel Field

Dependable support
Fire Claim – Farnham

“Spoke in words I could understand, and explained clearly all procedures. I felt comfortable asking any questions as I had never had to deal with anything like this. Made a difficu…”

A. Martin

Dependable support

“Having Morgan Clarke represent us changed our lives during a very difficult time. Our loss assessor Martin Chapman and the team behind him worked tirelessly to make sure our claim …”

Shirley Hartnell

End-to-end management

“I had a large fire at a rental property and a rep from Morgan Clark contacted me out of the blue to explain the services they could provide, at first it sounded too good to be true…”

Stephen Saunders

Weight lifted

“It was a relief to have an agent to deal with my claim on my behalf. Being flooded out of my house for ten months was an ordeal and, never having needed to pursue an insurance clai…”

Jill Moore

Dependable support

“This is the first time I use Morgan Clark and I found them very professional especially David Kelly and Sara Logan who kept me informed and up to date with my claim despite the loc…”

Bassam Juma

Dependable support

“Good contact and friendly service”

Ian Hall

Weight lifted

“The service Morgan Clark provided was exceptional and I would highly recommend them to anyone. At a time when things are challenging, they helped take away a lot of the stress and …”

Nicholas Leigh

Dependable support

“We would definitely recommend them again. They explain what was going to happen and how long it should take. They were there when we had questions and always answered the same day….”

Hazel & chris Gibbons

Dependable support

“After our home was flooded over a year ago, our insurer and their loss adjuster seemed motivated by their own best interests, not ours. When Morgan Clark’s Taunton team agree…”

Kevin

Ian Carter

Ian joined Morgan Clark with 11 years previous experience recommending insurance products to private and business clients. Ian’s approach is to ensure the customer is fully protected throughout a complex claim, with an appreciation that they are going through a very difficult period of their lives.

“It is rewarding to know that the client is getting the best possible support to help with their claim and that Morgan Clark can eliminate the stress by taking control of all the complexities of negotiating a settlement with a large insurer.”


Customer feedback

He was friendly and informative without being pushy, which is what we found with others.

Mr Nicholls, Codford

Thoroughly appraised the devastating situation, took control of my needs from an insurance perspective when my insurance lady turned up and asked questions I would never have thought of. More importantly took someone aside in my household and warned them I would probably go into shock later and to watch out for this which I did. So that alone was invaluable.

Lilias Ahmeira, Somerset

Morgan Clarks representative, Ian Carter turned up the day after the fire and gave solace and professional advice. We felt satisfied they could help us. The conversation was sincere and progressive and we moved from there to later conversations with the insurers.

Richard and Dee Thorne, Thruxton

Why choose us

Resolving your claim as quickly as possible

With a dedicated team led by your Morgan Clark Loss Assessor, we’ll drive the progression of your claim and oversee the restoration of your property with professional care.

Equal representation at every stage

Without Morgan Clark on your side, you will be negotiating with the Loss Adjuster alone. Would you consider going to court without a solicitor on your side?

A single point of contact

As our client, you will never have to go through a call centre. You will have the direct contact details of your Morgan Clark Loss Assessor and their assistant.

Helping you secure your full settlement

Drawing on extensive experience working with insurers and Loss Adjusters, Morgan Clark strives to secure clients the best possible settlement under their policy.

Keeping you in control

You choose the way your claim is managed – some people like to manage each step with their Loss Assessor, others prefer to let their Assessor take the reins completely – the choice is yours.

Support to ease the stress

Managing a claim can be incredibly demanding. Our experienced Loss Assessors provide practical support to help make the process easier, relieve the stress and allow you to focus on getting your life back on track.

We will help you get back into your property as quickly as possible, working to secure the best settlement under the terms of your policy

What our customers are saying about us

Genuine care

“We lost our beautiful home to a fire, the following morning we had a few loss adjusters at out burnt out door. Nathan was not pushy and was patient and respectful, we signed up and…”

Amanda Sarson

Dependable support
Fire Claim – Canterbury

“I believe I made the right decision with using Morgan Clark to handle my claim as the level of expertise and professionalism displayed by all those I came into contact with really …”

Efemena Ikie

Dependable support
Fire Claim – Devon

“Despite these unprecedented times (COVID) you have fulfilled what you had set out to achieve on our behalf and we are pleased with the outcome. We think that you managed extremely …”

C.P. Bradley

Dependable support
Fire Claim – Leicester

“Sunny, Ryan and Bev all provided a faultless exceptional service. I have worked with Ryan on more than one occaision, He has been attentive, diligent and has persevered/persuaded …”

J. Hussain

Dependable support
Flood Claim – East cowick

“…we would have been lost without the advice martin chapman / morgan/clarke provided. we did not know what to expect in the way of settlement , and we were delighted with the …”

Mick Bielby

Dependable support
Fire Claim – Cheshire

“Morgan Clark were absolutely fantastic. Professional, responsive, exceeds expectations, handles all calls, concerns, issues. Rebuild of house exceeds original spec. You have no w…”

Eddie Watkins

Dependable support

“Great service with the whole claim.
Kept well informed informed and always had quick replies from questions.
Very impressed”

Wayne

Genuine care

“It makes me emotional when I try to explain what Pino, Bob,Martin and their teams have done for us. They literally held us up through what was the worst time in our lives. Their pr…”

Trudie Kinirons

End-to-end management

“I highy recommend Morgan Clark. They supported me and acted as my advocate for a process which took nearly two years from start to finish. They led the way through a complicated an…”

Deborah Reed

End-to-end management

“I am a landlord who lives overseas and one day my property manager informed me that my house had been completely destroyed in a fire. I could not imagine how difficult it would hav…”

Andrew Dougill

Dependable support

“After having the devastation of water ruining my kitchen and parts of my living room I was given Morgan Clarke’s number. As always with anything to with insurance or claiming…”

Chris McGowan

Dependable support
Fire Claim – Crowdys great coxwell

“Very good-personable and professional. Both excellent”

Peter Rowe

Weight lifted
Fire Claim – Derbyshire

“Very satisfied with the way my claim was dealt, I did not need to worry about the process. Rapid response to all my request. Settlement exceeded my expectations.”

S. Barszczewski

End-to-end management

“Morgan Clark are truly brilliant! We appointed Morgan Clark at the outset of a complex property claim that ultimately took over a year to reach settlement. From the beginning, thei…”

Mr James

Dependable support

“I don’t know how we would have made a claim without Morgan Clark. Their extensive knowledge and support, guided us through a very difficult claim, which ultimately allowed our bu…”

Rachel Mantle

Dependable support

“I can’t commend Morgan Clark enough! Without them being by side I’m not sure how I would’ve got through the terrible ordeal of having my property burnt down. Th…”

Mr Kunner

End-to-end management
Fire Claim – Poole

“Marc threw himself immediately into action upon arrival at the property a few days after the fire because of difficulties with the neighbours. Swiftly he got the measure of the Los…”

Ian Stainer

Dependable support

“Superb company to deal with. Highly recommended. Kept me informed throughout the duration of the claim and a special mention to Pino and Sarah for the support they provided taking …”

Riz Patel

Dependable support

“From day one Morgan Clark was an incredible help after we lost everything in a house fire. We wouldn’t have known where to start dealing with the insurers or rebuilding the p…”

Ellie Hartland & Glenn Gooden

Dependable support

“Guided me and helped me through my claim I’ve never had to make an insurance claim anything like this before. Mark and Natalie at Morgan Clark guided me through the process, expl…”

Ron Jarman

Dependable support
Fire Claim – Westward Ho

“Very Professional. Settlement exceeded my expectations”

Michael Taylor

Weight lifted

“Superb professional highly experienced service. Took all the stress out of an already shocking situation of dealing with fire damage. Highly recommended to anyone dealing with insu…”

Mohammed Ghazi

Weight lifted
Fire Claim – Stewkley, Bedfordshire

“Sara and Denise sorted it all out – it was a great relief not to have to get involved. As pensioners and with my husband being diagnosed with terminal stomach cancer shortly…”

Enid and Bruce Moulder

Dependable support
Fire Claim – Coventry

“Overall, very very happy with the decision to ask Morgan Clark to carry out the task of dealing with my claim. I wouldn’t have been able to see this through on my own &#8211…”

Iqbal Singh Kunner

Weight lifted

“Exemplary service, no wonder you’re a market leading company. Martin took charge of all matters lifting the burden off my shoulders when I had recently lost my mother. Both Marti…”

Fire Claim, Grimsby

Genuine care
Fire Claim – Oldham

“The biggest thing for us was the understanding of the impact of the fire on us all – it didn’t feel like anyone involved was doing a ‘tick box’ the service …”

G. Byrne

Weight lifted

“Morgan Clark provided us with peace of mind and managed all aspects of the fire incident at our home with care and professionalism. We are so so grateful to Morgan Clark You are a …”

Trustpilot Review

Weight lifted

“Morgan Clark were able to offer us assistance and assurance during a very difficult time when a tenant suffered major fire damage. It soon became apparent that without a “pro…”

Sm

Genuine care

“Morgan Clark Remove The Stress What can you say about Pino Musso? Morgan Clark & Pino. I probably shouldn’t pick out one individual but, if ever you are unfortunate enoug…”

Feefo User

Dependable support

“Absolutely amazing company to deal with so consistent. Always sending updates nothing too much an outstanding professional company. Definitely would give them a call again.”

Mrs Maria Abbott

Dependable support
Fire Claim – St Helens

“I cannot speak highly enough about the service I have received from Morgan Clark. At one of the darkest hours of our lives you were there and every member of the team has provided…”

Dr Robert Hirst

Genuine care

“We were recommended Morgan Clark and Pino Musso by a relative after my girlfriend and I had a house fire. Although Pino couldn’t represent us as our Loss Assessor because of …”

David Marshall

Genuine care
Flood Claim – Burnley

“We hadn’t a clue where to start with our claim, Pino visited the property and advised us and our tenants how to proceed.”

Duke Cowgill

Dependable support

“We would definite;y recommend Morgan Clark. The service they offered was excellent and we realise we could not have managed to do the job ourselves nearly as successfully.”

Lesley Horne

Dependable support

“We were extremely pleased with the standard of service we received, particularly from our contact, Paul Taylor, who worked very hard on our behalf after our fire last year to liais…”

Debbie Howe

Dependable support

“Morgan Clarke had our interest first and foremost From the word go Morgan Clarke had our minds at rest that the process would be taken care of. Martin Chapman looked after all our …”

Mr Denham

Dependable support
Flood Claim – Devon

“He made us aware of things we genuinely hadn’t thought of. Whatever was a problem for me Natalie really couldn’t have been more helpful.”

M. Smith

Genuine care
Flood Claim – Cambridgeshire

“Please thank Dan Norris. Dan is a very lovely person. My husband died at the start of this claim, and Dan was so kind and supportive and was always there to help me. I couldn’t ha…”

Janice Donovan

Dependable support
Flood Claim – Warminster

“I found the MC team and associated companies professional and helpful at all times.”

D. Behrens

Dependable support

“we had never been in a situation like this before and were completely out of our depth . morgan,clark,s representative martin chapman put us at ease and explained everything to us …”

Mick Bielby

Lori Tomlin

Lori has worked in the insurance industry for 3 years, having previously worked as an Assistant Claims Handler specialising in construction-related property claims. She supported clients throughout the claims process, from initial notification through to settlement. Lori has recently joined the Southeast Morgan Clark team, bringing her claims experience and knowledge to the Loss Assessing team and supporting clients throughout their claims.

Navigating claims – clients share their stories

1 / 6
Testimonial: ReCentre Health Ltd’s story, Flood Claim, London
London Business Interruption Claims

ReCentre Health Ltd’s story, Flood Claim, London

After a severe leak caused major water damage, ReCentre Health turned to… read more

Testimonial: Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd
North Business Interruption Claims

Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd

Following a major flood that destroyed vital stock and equipment Sharma turned… read more

Testimonial: How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire
Midlands Fire Claims

How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire

Ted and Wendy recall their experience when a firework caused a devastating… read more

Testimonial: Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark
South Fire Claims

Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark

Mrs Evans talks through her experience as a landlord having to make… read more

Testimonial: Expert Management of House Fire Insurance Claim in Devon by Morgan Clark
South Fire Claims

Expert Management of House Fire Insurance Claim in Devon by Morgan Clark

When Jane had an explosion at her home she had no idea… read more

Testimonial: Successful Resolution of Suffolk Home Fire Claim by Morgan Clark
South Fire Claims

Successful Resolution of Suffolk Home Fire Claim by Morgan Clark

When Rob and Catriona returned home from work to find their house… read more

We will help you get back into your property as quickly as possible, working to secure the best settlement under the terms of your policy

Why choose us

Resolving your claim as quickly as possible

With a dedicated team led by your Morgan Clark Loss Assessor, we’ll drive the progression of your claim and oversee the restoration of your property with professional care.

Equal representation at every stage

Without Morgan Clark on your side, you will be negotiating with the Loss Adjuster alone. Would you consider going to court without a solicitor on your side?

A single point of contact

As our client, you will never have to go through a call centre. You will have the direct contact details of your Morgan Clark Loss Assessor and their assistant.

Helping you secure your full settlement

Drawing on extensive experience working with insurers and Loss Adjusters, Morgan Clark strives to secure clients the best possible settlement under their policy.

Keeping you in control

You choose the way your claim is managed – some people like to manage each step with their Loss Assessor, others prefer to let their Assessor take the reins completely – the choice is yours.

Support to ease the stress

Managing a claim can be incredibly demanding. Our experienced Loss Assessors provide practical support to help make the process easier, relieve the stress and allow you to focus on getting your life back on track.

What our customers are saying about us

Dependable support

“Both myself and my partner have been supported by Martin Chapman after a recent house fire. Martin and his secretary Sarah dealt directly with our insurance company to ensure the w…”

Vicki

Dependable support

“We got in touch with Morgan Clark to assist us with our Business Interruption Claim as we were not getting anywhere with our insurance company. David Kelly who worked on our behalf…”

Anne Storrar

End-to-end management
Fire Claim – Hereford

“Very Happy with the overall package from start to finish”

Nigel Field

Dependable support
Fire Claim – Droylsden

“We were very pleased with the overall service and standard of workmanship. Mike is in the home home improvement industry and understands the pressure of the supply chain. All parti…”

Mike and Gwen Graham

Genuine care

“I was not aware that companies like Morgan Clark existed. We had a serious and devastating house fire which required massive restoration work and meant we could not live in our pr…”

Dr Hirst

Dependable support
Escape Of Water Claim – Cardiff

“I’m very satisfied with the service received from Morgan Clark. David reminded of and helped me with council tax exemption, which prevented me from more loss. Excellent commu…”

X. Sun

End-to-end management

“A professional and personable experience. Information was forthcoming. Results were excellent.”

Mike

Genuine care
Fire Claim – Nefyn

“The ordinary person on the street does not know about the role of a loss assessor. Once he had explained, and we digested the situation over night, we welcomed his assistance. We…”

Pam Heath

Genuine care

“Always informed me about the updates on my case. They were happy to answer any of my questions in no time. Pino and Sarah want above and beyond to help my duties that difficult ti…”

Joanna Fiejtek

End-to-end management
Fire Claim – Silchester

“Excellent service from submission of claim to final settlement. Settlement exceeded my expectations. Very supportive throughout the process”

Peter Howells

Dependable support

“Morgan Clark have been amazing guiding us through a fire trauma ensuring that we get what we needed and come home to our restored house and home”

Stephen Barnes

Weight lifted
Fire Claim – Chorley

“From the Initial visit to completion date I have been able to contact all of the parties involved, they have all been very helpful, friendly and efficient and was so pleased that I…”

Fidelis

Dependable support
Flood Claim – Warminster

“I found the MC team and associated companies professional and helpful at all times.”

D. Behrens

Dependable support

“Considering the circumstances we found ourselves in, we couldn’t have been helped by more knowledge and friendly people. Special thanks to martin & Sarah. Nothing was too…”

Dependable support
Fire Claim – Manchester

“The process was exceptionally good throughout. Very professional and informative. Exceptional professional and communicative. Good and practical advice. Settlement exceeded my expe…”

Phillip & Jasmine Allsop

Dependable support
Fire Claim – Hinckley

“Very good. Settlement exceeded my expectations”

John Kelsall

Weight lifted
Flood Claim – Chesterfield

“I cannot fault the overall standard of service that i received. Everyone played their part to ensure the restoration of my property and in the process help to reduce my stress leve…”

S. Jackson

Dependable support
Fire Claim – Stockton on tees

“Overall I am very very satisfied with the outcome. Absolutely brilliant. 10/10. Settlement exceeded my expectations.”

S. Shafiq

Dependable support

“Morgan and Clark were a very professional ,helpful, and knowledgeable they took all the stress of our claim away and exceeded our expections in all aspects. I would highly recommen…”

Phillip Gentle

Dependable support

“Superb company to deal with. Highly recommended. Kept me informed throughout the duration of the claim and a special mention to Pino and Sarah for the support they provided taking …”

Riz Patel

End-to-end management

“I had the privilege of instructing Morgan Clark after a devastating fire at one of my rented properties, and I must say, they were a true lifesaver. Ryan, in particular, stood out …”

Matthew Lewis

Dependable support

“We approached Morgan Clark to assist us with an insurance claim during Covid. Their service has been fantastic from the beginning. David Kelly and Sarah Lohan have been our main co…”

Shirley Hanson

Dependable support

“Expert advice which ensured our claim was settled legitimately and comprehensively”

Mr and Mrs Goodbody

End-to-end management

““We cannot possibly say in a few words how much we appreciate the support and compassion that we received throughout the process.””

David and Linda Heckles

Dependable support
Fire Claim – Glossop

“We were very happy with the service we received. Friendly & Professional. Settlement exceeded my expectations.”

Sandra Taylor

End-to-end management

“We had a house fire in February 2023 which is right up there as possibly one of the worst things that can happen to you and your family when your home and security is taken away fr…”

Laura

End-to-end management

“Professional from start to finish. Kept us informed throughout and dealt with all queries promptly. Dealt with all aspects of the major project taking some of the stress from us; i…”

Nicola

Dependable support
Fire Claim – Swanley

“Without Gilbert we would not have been able to get through this traumatic experience. His advice and help has been immeasurable. We cannot thank him enough.”

Peter Hammond

End-to-end management

“I am a landlord who lives overseas and one day my property manager informed me that my house had been completely destroyed in a fire. I could not imagine how difficult it would hav…”

Andrew Dougill

Dependable support

“We are so pleased we appointed Tony Clark of Morgan Clark to handle our insurance claim for us. He was so knowledgeable and professional in all respects in his dealing with us and…”

Lyn Armitage

Dependable support

“Guided me and helped me through my claim I’ve never had to make an insurance claim anything like this before. Mark and Natalie at Morgan Clark guided me through the process, expl…”

Ron Jarman

Dependable support

“Morgan Clarke had our interest first and foremost From the word go Morgan Clarke had our minds at rest that the process would be taken care of. Martin Chapman looked after all our …”

Mr Denham

Dependable support
Flood Claim – Stowmarket

“Really helpful, felt he was on our side! Email, text and phone, always there! Settlement exceeded my expectation.”

Sarah Leggett

Genuine care

“Morgan Clark Remove The Stress What can you say about Pino Musso? Morgan Clark & Pino. I probably shouldn’t pick out one individual but, if ever you are unfortunate enoug…”

Feefo User

End-to-end management

“I highy recommend Morgan Clark. They supported me and acted as my advocate for a process which took nearly two years from start to finish. They led the way through a complicated an…”

Deborah Reed

End-to-end management
Escape Of Water Claim – Droitwich

“Our Loss Assessor, Paul Taylor was superb, he kept us very well informed with the progress of the claim and was very supportive from start to finish. We were very impressed with th…”

David Alexander

Exceeded expectations
Flood Claim – Doncaster

“Following flooding in November 2019 which affected my home, business and the entire village I realise how very fortunately I have been to have had my insurance claim handled by Mar…”

Pam Webb

Dependable support
Fire Claim – Leeds

“I was constantly kept informed by email, text and phone ,whenever there was a new development concerning the insurance company, the claim or progress of the building work. I especi…”

Peter Craggs

Dependable support

“Quite simply if it were not for the expertise and professionalism of Morgan Clark I would not have achieved such a fantastic result with my insurance claim after a flash flood deva…”

Lilias Ahmeira

Dependable support

“This is the first time I use Morgan Clark and I found them very professional especially David Kelly and Sara Logan who kept me informed and up to date with my claim despite the loc…”

Bassam Juma

Eliza Doe

Eliza is a claims technician working from the head office in Chelmsford. She supports the Southern Loss Assessing teams with the day-to-day handling of all insurance claims, by managing payments, estimates, and liaising with clients, contractors, Loss Adjusters, and insurance companies alongside the assessing team. Eliza plays a key role in the first stages of all claims to ensure prompt action is taken by Morgan Clark to progress matters and further support our clients.

Navigating claims – clients share their stories

1 / 6
Testimonial: ReCentre Health Ltd’s story, Flood Claim, London
London Business Interruption Claims

ReCentre Health Ltd’s story, Flood Claim, London

After a severe leak caused major water damage, ReCentre Health turned to… read more

Testimonial: Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd
North Business Interruption Claims

Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd

Following a major flood that destroyed vital stock and equipment Sharma turned… read more

Testimonial: How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire
Midlands Fire Claims

How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire

Ted and Wendy recall their experience when a firework caused a devastating… read more

Testimonial: Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark
South Fire Claims

Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark

Mrs Evans talks through her experience as a landlord having to make… read more

Testimonial: Expert Management of House Fire Insurance Claim in Devon by Morgan Clark
South Fire Claims

Expert Management of House Fire Insurance Claim in Devon by Morgan Clark

When Jane had an explosion at her home she had no idea… read more

Testimonial: Successful Resolution of Suffolk Home Fire Claim by Morgan Clark
South Fire Claims

Successful Resolution of Suffolk Home Fire Claim by Morgan Clark

When Rob and Catriona returned home from work to find their house… read more

We will help you get back into your property as quickly as possible, working to secure the best settlement under the terms of your policy

Why choose us

Resolving your claim as quickly as possible

With a dedicated team led by your Morgan Clark Loss Assessor, we’ll drive the progression of your claim and oversee the restoration of your property with professional care.

Equal representation at every stage

Without Morgan Clark on your side, you will be negotiating with the Loss Adjuster alone. Would you consider going to court without a solicitor on your side?

A single point of contact

As our client, you will never have to go through a call centre. You will have the direct contact details of your Morgan Clark Loss Assessor and their assistant.

Helping you secure your full settlement

Drawing on extensive experience working with insurers and Loss Adjusters, Morgan Clark strives to secure clients the best possible settlement under their policy.

Keeping you in control

You choose the way your claim is managed – some people like to manage each step with their Loss Assessor, others prefer to let their Assessor take the reins completely – the choice is yours.

Support to ease the stress

Managing a claim can be incredibly demanding. Our experienced Loss Assessors provide practical support to help make the process easier, relieve the stress and allow you to focus on getting your life back on track.

What our customers are saying about us

Genuine care
Fire Claim – Brinscall, Lancastershire

“Pino from the outset was amazing. He was reassuring and his approach enabled me to see the exit point from what was a very difficult time for me and my family. The (settlement) amo…”

John Simpson

Dependable support
Fire Claim – Bristol

“Service was very good, David Lawton kept me informed even though the loss adjuster is taking his time to finalise the contents settlement. I had no problems in contacting David at …”

Edwin T Hughes

Dependable support
Fire Claim – Manchester

“Thank you Morgan Clark for everything that you have done for me. I would without any hesitation contact you again if needs be and recommend your services to anyone that needs them….”

S. Habib

End-to-end management
Fire Claim – Hampshire

“Overall the service has been excellent from start to finish all the people involved with my claim have been professional, approachable, excellent at communicating information, fast…”

Kyle Belgrano

Dependable support

“Having become involved in a considerable insurance claim concerning a property involved in a neighbouring gas explosion and fire I am thankful to have had Morgan Clark navigate thi…”

Philip Lyndon

Dependable support
Fire Claim – Gwynedd

“We were extremely satisfied with the service we received and would highly recommend Morgan Clark to deliver a high level of customer care in what can be a fraught and difficult tim…”

Mr A. A Kujore/Ms G M Roberts

End-to-end management

“Professional from start to finish. Kept us informed throughout and dealt with all queries promptly. Dealt with all aspects of the major project taking some of the stress from us; i…”

Nicola

Dependable support
Fire Claim – Hastings, East Sussex

“During this very traumatic, life changing experience we were extremely relieved to have instructed Morgan Clark to deal with the claim. Their help, knowledge and expertise was very…”

Catherine Wilson

End-to-end management
Escape Of Water Claim – Kings Langley

“From the first conversation, Matt was thorough, patient and incredibly understanding. He removed any panic and stress that I possessed from the previous encounters with the insuran…”

J. Boyd

Dependable support
Fire Claim – Leyland

“I was glad that we appointed Morgan Clarke as we had the support of a credible business behind us and fighting our cause at a stressful time. The companies you liaised with have al…”

Michael Calvert

Dependable support

“Through all the difficult times, the ups and the downs, Mr Marc Ross’s (loss advisor at Morgan Clark) experience, level headedness and professionalism has been immense and ha…”

Mohamed Khalifa

Dependable support

“Very professional frist time I’ve clamed and did all the work for us”

Mr & Mrs Howard

Dependable support

“The professional service provided. We were kept up to date at every step and they returned the home to us ahead of schedule”

Grant Smith

Dependable support

“The best decision ever! We weren’t making any progress with insurer until we called Morgan Clark. Martin was so professional and at the end, we managed to get a bigger settlement…”

A Pg

Dependable support
Fire Claim – West Yorkshire

“I was impressed by the standard of service I’ve received from Morgan Clark and would happily recommend them to anyone finding themselves in similar circumstances to mine. Settleme…”

L. Clements

Dependable support

Silchester Sports Pavilion

Genuine care

“Well done Morgan Clark and Matt Ralingson Matt Rawlinson was more than helpful in the middle of the claim I was diagnosed with Prostate Cancer and had to go through a regime of Rad…”

Mr McCaffrey

Dependable support
Fire Claim – Worcester

“Extremely professional, knowledgeable, efficient, timely, courteous and informative”

J. Wells

Weight lifted

“We had a straight forward and stress free experience dealing with Morgan Clark as they handled our house insurance claim. They kept us informed each step of the way and gave us goo…”

Peter Corkhill

Dependable support
Fire Claim – Stockton on tees

“Overall I am very very satisfied with the outcome. Absolutely brilliant. 10/10. Settlement exceeded my expectations.”

S. Shafiq

Weight lifted

“Supportive, friendly, professional, efficient they got my stalled claim going, took the stress out of a horrible situation and me back in my home”

Roger Vince

End-to-end management

“From start to completion Morgan Clark have been exceptional. They took away the stresses of dealing with insurers and with their professional team of surveyors and loss adjusters m…”

Riz Patel

Dependable support
Flood Claim – Conwy

“This is the second time we have used your service (2012 was being the other). What you offer is an outstanding service at a time when clients are faced with major turmoil in their …”

David Lund

End-to-end management

“Professional and caring team, kept me fully informed throughout the process and delivered what they said”

Mrs Green / Pauline Perry

Dependable support

“After our home was flooded over a year ago, our insurer and their loss adjuster seemed motivated by their own best interests, not ours. When Morgan Clark’s Taunton team agree…”

Kevin Vickers

Dependable support

“Communication and expertise are excellent. Kept up to date throughout the process together with regular updates”

Mr Phillip Allsop

End-to-end management

“Absolutely excellent from start August 2023 . We would still be in the dark and struggling, they are still fighting for us! Flood”

Lynda & Ian Murray

Genuine care

“We’ve received superb service from my very first contact right through to completion and sign off of the claim and repairs. They came to our rescue at a time of utter crisis,…”

Mr & Mrs Doherty

Dependable support
Fire Claim – Farnham

“Spoke in words I could understand, and explained clearly all procedures. I felt comfortable asking any questions as I had never had to deal with anything like this. Made a difficu…”

A. Martin

Dependable support

“Morgan Clark have been amazing guiding us through a fire trauma ensuring that we get what we needed and come home to our restored house and home”

Stephen Barnes

Dependable support

“First Class service”

Fire Claim, Ripon

Exceeded expectations

“Professional, informative, exceeded our expectations. Martin Chapman & his team were outstanding in there knowledge & advice.”

Gaynor Riley

Dependable support
Escape Of Water Claim – East Sussex

“I don’t have enough words to express the overall standard of service we received as they seem inadequate. Without finding your company on line I honestly don’t know what we would…”

W. Stubbings

Weight lifted

“I am a non-resident landlord and my worst fears came true when my property was subject to fire damage. As this happened during the Corona pandemic, it was not possible to travel to…”

Dr. NT

Dependable support
Fire Claim – Cheshire

“Morgan Clark were absolutely fantastic. Professional, responsive, exceeds expectations, handles all calls, concerns, issues. Rebuild of house exceeds original spec. You have no w…”

Eddie Watkins

End-to-end management
Malicious Damage – Lancashire

“Firstly I must thank Bill, who had used Morgan Clark’s services and suggested we make contact when we needed help. Standard of service is just wonderful taking all pressure and st…”

Marion Glen

Dependable support
Fire Claim – Chesterfield

“On such a significant claim it was important to have someone in our corner. Ive been stung by insurers before and i appreciate what a “prize fight” it can be. Even &#…”

Graham Critchlow

Dependable support
Fire Claim – Swindon

“Ryan was fantastic – he has an abundance of experience on both sides of the fence; client and insurer. I truly do not feel my claim would have been paid without his support &…”

Colin Cox

End-to-end management

“Morgan Clark were absolutely brilliant from start to finish with our insurance claim. With going through a difficult personal matter, and to then have a house fire on top that requ…”

Sally Harris

Dependable support

“We approached Morgan Clark to assist us with an insurance claim during Covid. Their service has been fantastic from the beginning. David Kelly and Sarah Lohan have been our main co…”

Shirley Hanson

Natalie De Miranda

Natalie has been with the Southwest Division of Morgan Clark since 2021, prior to this Natalie had over 20 years of experience within the general insurance industry. She supports the Southwest Loss Assessing team, handling payments, estimates, and communication with clients, contractors, Loss Adjusters, and Insurance Companies. Natalie is generally the first point of contact within the office, offering support and advice to everyone who reaches out to the office for assistance.

Both David and Natalie have been very helpful and supportive throughout the restoration of my bungalow. Natalie was always prompt in replying to any questions, always very helpful and polite, particularly when David was unavailable.

Mrs Haines, Somerset

Well I can’t praise Natalie and David enough. We were in a dreadful situation and they made it quite plain sailing. Reassured me often and was always in touch, nothing too much trouble from Natalie.

Margaret Smith, Avon

Always got a reply to questions very quickly. Natalie was brilliant!!!

Mark Norman, Harberton

Navigating claims – clients share their stories

1 / 6
Testimonial: ReCentre Health Ltd’s story, Flood Claim, London
London Business Interruption Claims

ReCentre Health Ltd’s story, Flood Claim, London

After a severe leak caused major water damage, ReCentre Health turned to… read more

Testimonial: Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd
North Business Interruption Claims

Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd

Following a major flood that destroyed vital stock and equipment Sharma turned… read more

Testimonial: How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire
Midlands Fire Claims

How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire

Ted and Wendy recall their experience when a firework caused a devastating… read more

Testimonial: Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark
South Fire Claims

Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark

Mrs Evans talks through her experience as a landlord having to make… read more

Testimonial: Expert Management of House Fire Insurance Claim in Devon by Morgan Clark
South Fire Claims

Expert Management of House Fire Insurance Claim in Devon by Morgan Clark

When Jane had an explosion at her home she had no idea… read more

Testimonial: Successful Resolution of Suffolk Home Fire Claim by Morgan Clark
South Fire Claims

Successful Resolution of Suffolk Home Fire Claim by Morgan Clark

When Rob and Catriona returned home from work to find their house… read more

Why choose us

Resolving your claim as quickly as possible

With a dedicated team led by your Morgan Clark Loss Assessor, we’ll drive the progression of your claim and oversee the restoration of your property with professional care.

Equal representation at every stage

Without Morgan Clark on your side, you will be negotiating with the Loss Adjuster alone. Would you consider going to court without a solicitor on your side?

A single point of contact

As our client, you will never have to go through a call centre. You will have the direct contact details of your Morgan Clark Loss Assessor and their assistant.

Helping you secure your full settlement

Drawing on extensive experience working with insurers and Loss Adjusters, Morgan Clark strives to secure clients the best possible settlement under their policy.

Keeping you in control

You choose the way your claim is managed – some people like to manage each step with their Loss Assessor, others prefer to let their Assessor take the reins completely – the choice is yours.

Support to ease the stress

Managing a claim can be incredibly demanding. Our experienced Loss Assessors provide practical support to help make the process easier, relieve the stress and allow you to focus on getting your life back on track.

We will help you get back into your property as quickly as possible, working to secure the best settlement under the terms of your policy

What our customers are saying about us

End-to-end management

“I had a fire at my home around Christmas time causing extensive damage, you can image how stressful this is, what do I do, who do I contact, what’s going to happen now, will my i…”

Neil Kelly

Dependable support
Fire Claim – Leeds

“I was constantly kept informed by email, text and phone ,whenever there was a new development concerning the insurance company, the claim or progress of the building work. I especi…”

Peter Craggs

Weight lifted
Escape Of Water Claim – Recentre-Health Ltd, London

“Morgan Clark is a highly experienced, professional company which delivers a valuable service at a fair price. I have been continually impressed by all those in the company with who…”

Tom Roberts

Genuine care

“Excellent service from Morgan Clark throughout our whole claim process. We felt like they were understanding and empathetic of our situation. Excellent communication also throughou…”

Jay

Dependable support

“Excellent service and more money received than expected”

Jo Brayley

Dependable support
Fire Claim – Westward Ho

“Very Professional. Settlement exceeded my expectations”

Michael Taylor

Weight lifted

“Morgan Clark took what could have been a very stressful situation (a car drove into one of my rental properties,) and made is as seamless and stress-free as possible. I was very ha…”

Mike Samuels

Dependable support

“We are so pleased we appointed Tony Clark of Morgan Clark to handle our insurance claim for us. He was so knowledgeable and professional in all respects in his dealing with us and…”

Lyn Armitage

Dependable support

“Morgan and Clark were a very professional ,helpful, and knowledgeable they took all the stress of our claim away and exceeded our expections in all aspects. I would highly recommen…”

Phillip Gentle

Genuine care

“Morgan clark were excellent from the word go. Their representative Pino was informative, supportive, understanding and easily contactable. The advise they gave was extremely helpfu…”

Richard Roberts

Dependable support

“We would definitely recommend them again. They explain what was going to happen and how long it should take. They were there when we had questions and always answered the same day….”

Hazel & chris Gibbons

Dependable support
Fire Claim – Essex

“We can’t express enough our gratitude for everyone involved in the rebuild of our house and dealing with the insurers. Everyone was friendly, professional and knowledgeable a…”

Ellie Hartland

Dependable support
Fire Claim – Tiverton

“I was very happy with David’s work and I cannot praise his persistence enough. I do not think I could have achieved as good repairs without his help.”

D. Reed

Dependable support

“Super efficient, responsive and professional service. Matt is an highly experienced, knowledgeable and trustworthy loss assessor. His straightforward advice and guidance throughout…”

Nicola Urquhart

Dependable support
Fire Claim – Gwynedd

“Pino was personable, responsive, informative and effective. Communication was easy.”

R. McMahon

End-to-end management
Fire Claim – Hampshire

“Overall the service has been excellent from start to finish all the people involved with my claim have been professional, approachable, excellent at communicating information, fast…”

Kyle Belgrano

Dependable support

“Absolutely brilliant service from everyone involved in our house renovation “

“Thanks Mick Hindle”

Mick Hindle

Weight lifted

“The service Morgan Clark provided was exceptional and I would highly recommend them to anyone. At a time when things are challenging, they helped take away a lot of the stress and …”

Nicholas Leigh

Genuine care

“It makes me emotional when I try to explain what Pino, Bob,Martin and their teams have done for us. They literally held us up through what was the worst time in our lives. Their pr…”

Trudie Kinirons

Dependable support
Fire Claim – Lancashire

“No areas of concern. It was done perfectly, to the point were we never even thought about the event because we knew it was left in the very capable hand of Morgan Clark who looked …”

Ian Bamforth

Weight lifted
Fire Claim – Chorley

“From the Initial visit to completion date I have been able to contact all of the parties involved, they have all been very helpful, friendly and efficient and was so pleased that I…”

Fidelis

Dependable support

“Sunny Singh was extremely helpful with an insurance claim I was not making any headway with before speaking to him. Friendly, nothing was too trouble. Overall excellent experience”

Victoria W

Dependable support

“We got in touch with Morgan Clark to assist us with our Business Interruption Claim as we were not getting anywhere with our insurance company. David Kelly who worked on our behalf…”

Anne Storrar

Dependable support

“The professional service provided. We were kept up to date at every step and they returned the home to us ahead of schedule”

Grant Smith

Dependable support
Flood Claim – Welshpool

“I could not recommend Morgan and Clark highly enough. Indeed I have already informed a colleague, who suffered a flood recently, of the outstanding service Morgan and Clark offer.”

Rebecca Midwinter

Dependable support

“Professional service from experts in their field, highly recommended.”

Iain Mack

Dependable support
Fire Claim – South Yorkshire

“Morgan Clark were great to work with. If I had a significant claim and or knew someone who has, I would not hesitate in using them again or recommending them. Settlement exceeded …”

I. Reynolds

Dependable support

“I could not have dealt with the claim myself, I am so glad I made the choice to apoint you, I would recommend you to anybody! To be honest I just think you are damn good, nothing I…”

Ms Johnstone

Dependable support
Fire Claim – Glossop

“We were very happy with the service we received. Friendly & Professional. Settlement exceeded my expectations.”

Sandra Taylor

Dependable support
Business Interruption Claim – Bournemouth

“Absolutely recommend David to anyone who is making a claim….could not be happier. Settlement exceeded my expectations.”

Dan Cattell

End-to-end management
Escape Of Water Claim – Hitchin

“This has been a very difficult and stressful period for us. Until MC took over, we were ignored and felt powerless by Davies. We just didn’t trust them based on their past b…”

S. Sira

Genuine care
Business Interruption Claim – Leaps and Bounds, Truro

“Kind, calm and experienced. I had faith in his ability to sort out this mess”

Betty Heather

End-to-end management

“Morgan Clark dealt with every aspect of our insurance claim right from the very start. I am so thankful that the day after we were flooded, a representative from Morgan Clark was t…”

Miss Tracey Lord-Braddock

Exceeded expectations

“Professional, informative, exceeded our expectations. Martin Chapman & his team were outstanding in there knowledge & advice.”

Gaynor Riley

Dependable support
Flood Claim – Devon

“He made us aware of things we genuinely hadn’t thought of. Whatever was a problem for me Natalie really couldn’t have been more helpful.”

M. Smith

Dependable support

“I contacted them via their website and they still gave me a callback despite my claim size being under their threshold, and gave me contacts and advice on how to proceed.”

Bosh

Dependable support
Flood Claim – East cowick

“…we would have been lost without the advice martin chapman / morgan/clarke provided. we did not know what to expect in the way of settlement , and we were delighted with the …”

Mick Bielby

Dependable support
Fire Claim – Hampshire

“We are honestly happy to recommend Morgan Clarke to work on your behalf, if they perform for you as they did for us then you should not be disappointed.”

Richard and Dee Thorne

End-to-end management

“Excellent service from beginning to end very informative at every stage , wouldn’t have been able to do anything with out them .”

Tracey Piddey

Dependable support
Fire Claim – Warwickshire

“TBH the service and the advise that was given to us was excellent Paul Taylor fought a long and hard battle for us against our insurers Aviva to ensure us the best payout from them…”

Sanjay Nagar