Blog Management Levels: South

Alan Burnell

Alan has a lifetime of experience in the insurance industry, with over 25 years as a Loss Assessor, and he has dealt with claims on behalf of both residential and commercial policyholders. As a result, he knows at first hand the many different challenges that lie ahead for policyholders:

People are on a steep learning curve at the outset of an insurance claim and our job, as their dedicated Loss Assessor, is to guide our clients through the process and ensure they make informed decisions about how their property is re-built. They’re the boss – so we’ll fight for what they want to happen.


Customer feedback

To take the stress off our shoulders and deal with the Insurance Company direct was a tremendous relief. Thank you again Alan, for driving into our drive and saving us from extra stress. Both myself and my husband Michael are extremely grateful to you, Louise and Beth for all the hard work you all did. Without you all, we could not have done it ourselves

Ms Hughes, Essex

Alan was very helpful, friendly and extremely informative. He guided us through the initial process of making a claim after the traumatic experience of having a house fire.

Ms Riley, Wigan

What I really liked about Alan was that he listened to me. I felt he understood my problem and offered genuine assistance. I did not feel pressurised or over-sold. He appeared to know his subject.

Tom Roberts, London

What our clients say, in their own words…

Testimonial: ReCentre Health Ltd’s story, Flood Claim, London

ReCentre Health Ltd’s story, Flood Claim, London

After a severe leak caused major water damage, ReCentre Health turned to…
Testimonial: Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd

Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd

Following a major flood that destroyed vital stock and equipment Sharma turned…
Testimonial: How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire

How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire

Ted and Wendy recall their experience when a firework caused a devastating…
Testimonial: Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark

Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark

Mrs Evans talks through her experience as a landlord having to make…
Testimonial: Expert Management of House Fire Insurance Claim in Devon by Morgan Clark

Expert Management of House Fire Insurance Claim in Devon by Morgan Clark

When Jane had an explosion at her home she had no idea…
Testimonial: Successful Resolution of Suffolk Home Fire Claim by Morgan Clark

Successful Resolution of Suffolk Home Fire Claim by Morgan Clark

When Rob and Catriona returned home from work to find their house…

Why choose us

We will help you get back into your property as quickly as possible, ensuring you receive the full settlement you’re entitled to.

See all of our reviews on

Professional and caring team, kept me fully informed throughout the process and delivered what they said

Mrs Green / Pauline Perry

In August 2023 we suffered the loss of our bungalow to fire, needless to say one of the most traumatic events of our lfe. Within 24 hour we were contacted by representatives from Los…

Mr Keith Young

I was very wary of getting involved at first as they sought out me. However, they were very reassuring at beginning when we were in state of shock after house fire. Always replied pr…

Stan Johnston

Fire Claim – Mickleton

I was exceptionally pleased with the whole process. Professional effective and responsive. Settlement exceeded my expectations.

J. Lonsdale

Flood Claim – Essex

Matt was worth his weight in gold. He liaised and negotiated with the insurance company on our behalf and secured the best outcome for us. The overall service we received from Morga…

J. Singh

Fire Claim – Derbyshire

With the work taking place during problems arising from the Covid virus we have been pleased with the way work progressed.

Mr & Mrs Matkin

I contacted Morgan Clark when my water pipes burst and flooded the whole house. It was a painful experience but as soon as Morgan Clark took over I felt a weight had been lifted. The…

Miss Julia Morley-Drulia

Escape Of Water Claim – Burnley

Pino Musso was a true Gentleman nothing was too much such a helpful and lovely man… I was kept very well informed… excellent on communication… Settlement exceeded m…

Maria Abbott

Impact damage
Very good overall service, professional, easy to contact, knowledgeable and helpful

Tom Rishton

Until I had a serious house fire in May 2019 I had no ideas that companies like Morgan Clark existed. But let me tell you when your world has fallen apart the last thing you need is …

Robert Hirst

Fire Claim – Hampshire

We are honestly happy to recommend Morgan Clarke to work on your behalf, if they perform for you as they did for us then you should not be disappointed.

Richard and Dee Thorne

Fire Claim – Hull

Very pleased with the service, especially having had fire damage during these stressful times of travel restrictions. It was evident throughout that they were working on my behalf (a…

N. Thakar

Morgan Clark took what could have been a very stressful situation (a car drove into one of my rental properties,) and made is as seamless and stress-free as possible. I was very happ…

Mike Samuels

Escape Of Water Claim – Droitwich

Our Loss Assessor, Paul Taylor was superb, he kept us very well informed with the progress of the claim and was very supportive from start to finish. We were very impressed with the …

David Alexander

I am a non-resident landlord and my worst fears came true when my property was subject to fire damage. As this happened during the Corona pandemic, it was not possible to travel to t…

Dr. NT

2 years ago I had a house fire just before Christmas of which I got out in just my night wear. I lost everything I owned. And didn’t know were to start. A representative from M…

Mrs J Fillingham

Superb from start to finish. Really helped through the process . Took away the anxiety i had. Brilliant every step of the way.

Mr Richard Robinson

Brilliant service would highly recommend.

Advice Debt

Fire Claim – Shropshire

Ryan was very professional and helpful from the very beginning .

Paul Aston

Couldn’t fault anything
Really don’t know what, we would have done without them they took the stress, from everything to do with insurance claim all our questions w…

Linda French

Marc Ross

Marc has worked in the loss assessing industry for more than 25 years. Over this time he has handled many high-value and high-profile domestic and commercial claims. He now has overall responsibility for all large and complex claims.


Customer feedback

It was reassuring in such a stressful situation to feel safe in his capable hands. We were informed all along the way and trusted Marc Ross’ judgement at all times. I’m sure we would not have been able to cope with the stress without his help and guidance.

Mr & Mrs Robertson, Chesterfield.

Until your rep turned up on our doorstep we did not know that companies like yours existed. We are extremely pleased that your company acted for us – having no prior knowledge of a major insurance claim we were glad to have someone like Marc Ross guide us through the situation. Thank you.

Mr Richards, St

Marc Ross has been absolutely fantastic from start to finish. He is so experienced and knowledgeable and we cannot recommend Morgan Clark, Marc in particular, highly enough. We tell everyone what a huge difference it made, to have someone working in your interests and supporting you all the way through. Marc was always accessible and responsive when we needed him to be. We are so glad we appointed Morgan Clark to support us after our house fire.

Our insurers were happy for us to appoint Morgan Clark and had history of working alongside each other. It was really a very supportive and effective working relationship between all the key people which made our claim easy to manage. Despite the trauma of the event, everything else was handled smoothly.

Joanna Friend

What our clients say, in their own words…

Testimonial: ReCentre Health Ltd’s story, Flood Claim, London

ReCentre Health Ltd’s story, Flood Claim, London

After a severe leak caused major water damage, ReCentre Health turned to…
Testimonial: Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd

Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd

Following a major flood that destroyed vital stock and equipment Sharma turned…
Testimonial: How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire

How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire

Ted and Wendy recall their experience when a firework caused a devastating…
Testimonial: Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark

Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark

Mrs Evans talks through her experience as a landlord having to make…
Testimonial: Expert Management of House Fire Insurance Claim in Devon by Morgan Clark

Expert Management of House Fire Insurance Claim in Devon by Morgan Clark

When Jane had an explosion at her home she had no idea…
Testimonial: Successful Resolution of Suffolk Home Fire Claim by Morgan Clark

Successful Resolution of Suffolk Home Fire Claim by Morgan Clark

When Rob and Catriona returned home from work to find their house…

Why choose us

We will help you get back into your property as quickly as possible, ensuring you receive the full settlement you’re entitled to.

See all of our reviews on

We approached Morgan Clark to assist us with an insurance claim during Covid. Their service has been fantastic from the beginning. David Kelly and Sarah Lohan have been our main cont…

Shirley Hanson

Fire Claim – Hampshire

We are honestly happy to recommend Morgan Clarke to work on your behalf, if they perform for you as they did for us then you should not be disappointed.

Richard and Dee Thorne

Until I had a serious house fire in May 2019 I had no ideas that companies like Morgan Clark existed. But let me tell you when your world has fallen apart the last thing you need is …

Robert Hirst

Having Morgan Clarke represent us changed our lives during a very difficult time. Our loss assessor Martin Chapman and the team behind him worked tirelessly to make sure our claim we…

Shirley Hartnell

Fire Claim – Redcar

Excellent service all round. There was never a time we didn’t feel supported or that we weren’t important. Settlement exceeded my expectations.

Emma Batey and Matthew Brown

Fire Claim – Middlesbrough

I was impressed with the service i got from Morgan Clark and Martin who was dealing with my case. Very impressed

Assad Butt

Fire Claim – Bournemouth

Just excellent teamwork all round from my perspective, to get the job done in the best way possible. I have no negative comments to bring. Settlement exceeded my expectations.

P. Macpherson

Excellent service and and up to date information with the progress from start to finish. Special thanks to Martin Chapman, Sara Lohan .. Paul Read and Nathan Robertson for their ex…

Eddie Masterson

Escape Of Water Claim – Atherton

Pino did a great job. Settlement exceeded my expectations

W. Sankey

We’ve received superb service from my very first contact right through to completion and sign off of the claim and repairs.
They came to our rescue at a time of utter cri…

Mr & Mrs Doherty

Fire Claim – Droylsden

We were very pleased with the overall service and standard of workmanship. Mike is in the home home improvement industry and understands the pressure of the supply chain. All parties…

Mike and Gwen Graham

We are so pleased we appointed Tony Clark of Morgan Clark to handle our insurance claim for us. He was so knowledgeable and professional in all respects in his dealing with us and …

Lyn Armitage

Morgan Clark really helped me with a settlement that was very challenging and made a very distressing situation as easy as possible. Communication was great, my loss assessor Martin …

Vikki Cornforth

Fire Claim – Manchester

The process was exceptionally good throughout. Very professional and informative. Exceptional professional and communicative. Good and practical advice. Settlement exceeded my expect…

Phillip & Jasmine Allsop

I contacted Morgan Clark when my water pipes burst and flooded the whole house. It was a painful experience but as soon as Morgan Clark took over I felt a weight had been lifted. The…

Miss Julia Morley-Drulia

Explosion Claim – Portsmouth

Such a professional standard of service they made everything so much easier by taking over all of the hard complicated stuff and making us feel that we where the customers not the in…

M. McCormick

Fire Claim – Nottinghamshire

We were shell-shocked after the trauma of losing our home to a devastating fire and didn’t really know the way forward, having never experienced anything like this before.

Alan & Elaine Timms

Fire Claim – Crowdys great coxwell

Very good-personable and professional. Both excellent

Peter Rowe

Very helpful , very polite, great communication. Dealt with my claim from start to finish. No stress. Definitely recommend. If I have an issue in the future, I know where to come. Th…

Charlie Lockwood

Fire Claim – Oldham

The biggest thing for us was the understanding of the impact of the fire on us all – it didn’t feel like anyone involved was doing a ‘tick box’ the service wa…

G. Byrne

James Warren

James is leading the development of Loss Guard, a groundbreaking membership created for Brokers and their clients to transform the insurance claims experience. Drawing on his extensive background as a Client Executive in the Financial Sector and his firsthand experience as a business owner, James is dedicated to elevating every aspect of the client journey. His forward-thinking approach ensures that Loss Guard delivers a seamless, high-value solution that benefits both Brokers and their customers.


Ensuring the best client experience is paramount, and brokers rely on Morgan Clark as a trusted partner. Loss Guard enables brokers to focus on securing optimal coverage while leveraging Morgan Clark’s wealth of experience to manage claims effectively.

What our clients say, in their own words…

Testimonial: ReCentre Health Ltd’s story, Flood Claim, London

ReCentre Health Ltd’s story, Flood Claim, London

After a severe leak caused major water damage, ReCentre Health turned to…
Testimonial: Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd

Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd

Following a major flood that destroyed vital stock and equipment Sharma turned…
Testimonial: How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire

How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire

Ted and Wendy recall their experience when a firework caused a devastating…
Testimonial: Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark

Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark

Mrs Evans talks through her experience as a landlord having to make…
Testimonial: Expert Management of House Fire Insurance Claim in Devon by Morgan Clark

Expert Management of House Fire Insurance Claim in Devon by Morgan Clark

When Jane had an explosion at her home she had no idea…
Testimonial: Successful Resolution of Suffolk Home Fire Claim by Morgan Clark

Successful Resolution of Suffolk Home Fire Claim by Morgan Clark

When Rob and Catriona returned home from work to find their house…

Why choose us

We will help you get back into your property as quickly as possible, ensuring you receive the full settlement you’re entitled to.

See all of our reviews on
Fire Claim – Droitwich

Excellent service from beginning to end very informative. 5 star service through out

T. Priddey

Fire Claim – Swanley

Without Gilbert we would not have been able to get through this traumatic experience. His advice and help has been immeasurable. We cannot thank him enough.

Peter Hammond

In August 2023 we suffered the loss of our bungalow to fire, needless to say one of the most traumatic events of our lfe. Within 24 hour we were contacted by representatives from Los…

Mr Keith Young

Fire Claim – Blackburn

There is nothing I would ask you to change… the staff at Morgan Clark especially Pino have been extremely professional.

Bilal Yusuf

We would definitely recommend them again. They explain what was going to happen and how long it should take. They were there when we had questions and always answered the same day.</…

Hazel & chris Gibbons

Tbh i was sceptical at first using one of these companies, but i was too busy with work to deal with it myself so i thought id give it a go.

Wow Fantastic company. Helped and …

Kim Kim

Morgan Clarks representative Matt Rawlingson and colleges were very proactive in the management of reinstatement of my property. Their communications both verbally and electronic was…

Edward Williams

Escape Of Water Claim – Basildon

Great service, very helpful and efficient. Settlement exceeded my expectations

Victoria Morgan

Flood Claim – Conwy

This is the second time we have used your service (2012 was being the other). What you offer is an outstanding service at a time when clients are faced with major turmoil in their li…

David Lund

Escape Of Water Claim – Essex

I cannot overstate how fantastic Dan Norris has been in dealing with our claims. I would highly recommend Dan Norris and Morgan Clark to anyone going through an insurance claim. Dan …

D. Vora

Morgan Clark took what could have been a very stressful situation (a car drove into one of my rental properties,) and made is as seamless and stress-free as possible. I was very happ…

Mike Samuels

Fire Claim – Rochdale, Lancshire

I was extremely sceptical of this sort of service, “ambulance/fire engine chasers”, but I’m really glad I gave Robert some time on the morning of the fire. One of m…

Danny Knott

Very professional and extremely helpful. Took care of everything relieving the stress throughout a difficult time.

Trusted User

We suffered some serious storm damage in February 2022 when 2 very large trees fell. Morgan Clark responded quickly and with the minimum of administrative fuss. It took nearly 10 mon…

Peter Hillier

Following flooding in November 2019 which affected my home, business and the entire village I realise how very fortunately I have been to have had my insurance claim handled by Marti…

P F Webb

Absolutely great from the beginning Marc was always available to sort out that any problems were progressed smoothly whilst acting as liaison between ourselves and the Building Com…

Carolyn and Miguel Alamo

Making a sizeable insurance claim can be a prize fight. Even Rocky needs a Micky in his corner

Graham Critchlow

We had a straight forward and stress free experience dealing with Morgan Clark as they handled our house insurance claim. They kept us informed each step of the way and gave us good …

Peter Corkhill

Fire Claim – Preston

Pino and Sarah dealt with my claim in a professional, Friendly and efficient manner keeping me updated at all times and pursuing my insurers loss adjusters who were inadequate. I kno…

Rizwan Patel

Well done as I expected.

Mr Sun

David Kelly

With over 40 years’ experience in the industry, David has qualified as Associate of the Chartered Insurance Institute and a Chartered Insurance Practitioner. David has dealt with many multi-million pound commercial claims across the UK and specialises in Business Interruption.

Business Interruption is the most complex aspect in any commercial claim. Without the correct calculations, there is a serious risk to the long-term future of a business. I would suggest it is crucial for a business owner to seek professional advice from a Loss Assessor to help calculate the claim.


Customer feedback

Had a fire at my business premises and didn’t have a clue how to deal with the claim. David was brilliant at handling my claim, he got me the maximum claim I was entitled to under my policy aswel as loss of earnings for over a year until the business was up and running and earning the same sales previous to the fire. David always kept in touch to let me know the progress of my claim via email or telephone. I had so many other things to deal with and hiring Morgan Clark to deal with my claim took a lot of stress off me. Hopefully I will never be in this position again but if I was I know who to call. Thank you Morgan Clark and especially David Kelly.

Mohammed Aslam

We really don’t think we could have achieved a result, let alone this result, had it not been for you (David) and your team at Morgan Clark, so a huge thanks to you all. What’s been particularly helpful are Sarah’s situation reports which have always kept us updated. My Saturday morning ‘googling’ and coming up with the concept of using an independent Loss Assessor was certainly time well spent.

Mr Hanson

We got in touch with Morgan Clark to assist us with our Business Interruption Claim as we were not getting anywhere with our insurance company. We felt David went over and above board to ensure that we got the best settlement possible in the circumstances. He was always very friendly, approachable and professional. Due to David’s tenacity in dealing with our claim we have been able to keep our business going in this difficult time. I highly recommend Morgan Clark and would not hesitate to use them again.

Mr and Mrs Storrar

What our clients say, in their own words…

Testimonial: ReCentre Health Ltd’s story, Flood Claim, London

ReCentre Health Ltd’s story, Flood Claim, London

After a severe leak caused major water damage, ReCentre Health turned to…
Testimonial: Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd

Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd

Following a major flood that destroyed vital stock and equipment Sharma turned…
Testimonial: How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire

How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire

Ted and Wendy recall their experience when a firework caused a devastating…
Testimonial: Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark

Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark

Mrs Evans talks through her experience as a landlord having to make…
Testimonial: Expert Management of House Fire Insurance Claim in Devon by Morgan Clark

Expert Management of House Fire Insurance Claim in Devon by Morgan Clark

When Jane had an explosion at her home she had no idea…
Testimonial: Successful Resolution of Suffolk Home Fire Claim by Morgan Clark

Successful Resolution of Suffolk Home Fire Claim by Morgan Clark

When Rob and Catriona returned home from work to find their house…

Why choose us

We will help you get back into your property as quickly as possible, ensuring you receive the full settlement you’re entitled to.

See all of our reviews on
Fire Claim – Somerset

Following the fire I felt very anxious how I would be able to manage the restoration. My son arranged Morgan Clark following a visit to the site by a representative. I was not aware …

C. Haines

We got in touch with Morgan Clark to assist us with our Business Interruption Claim as we were not getting anywhere with our insurance company. David Kelly who worked on our behalf w…

Anne Storrar

Fire Claim – Barwick

I was kept very well informed. Settlement exceeded my expectations

Wayne Agat

We were reassured that Morgan Clark represented us throughout our complicated insurance claim. Procedurally, there were several occasions when we felt out of our depth and we were re…

David Metherell

Fire Claim – Cheshire

Morgan Clark were absolutely fantastic. Professional, responsive, exceeds expectations, handles all calls, concerns, issues. Rebuild of house exceeds original spec. You have no wor…

Eddie Watkins

The level of service and customer care received from the dedicated team at Morgan Clark was second to none. Martin and Pino pulled out all the stops to make sure that the settlement …

J Roberts

After a house fire in 2020, we were completely in the dark over where to go next. We were visited by a member of the Morgan Clarke team to offer theirs services.

As we had no …

Joanne Tyson Pearcy

Fire Claim – Hants

Quite simply, Morgan Clark have seen us through something I don’t feel with could of handled on our own. We would not hesitate to recommend Morgan Clark to anyone. From the mor…

G. Yates

Fire Claim – Birmingham

Paul Taylor was extremely helpful at a very difficult time for us and our family. The service we were given was fantastic and I cannot thank Morgan Clark and Paul Taylor enough for w…

Mr and Mrs Nathoo

Fire Claim – Bristol

I only rent out one house to tenants who unfortunately caused a house fire and substancial damage to the upstairs of the property. This was a stressful time as I had no idea of how t…

Dom Pickett

Fire Claim – Bromley, London

Initially we were sceptical about the service offered, but once the decision was made, we realised it was the best way to go. We were never left in the dark. Sara was particularly pe…

Mr D And Mrs J Buckstone

Morgan Clark were able to help and support me through the entire process and provided an extremely professional service.

Mr Dawney

They did everything very well, managing total chaos as if that’s what they do all day, everyday – one of the best companies I have ever had the pleasure of dealing with. …

Nick Waugh

Mr Mathew Rawlingson was recommended by a client of his. I contacted him briefly some time ago and found him helpful and approachable. I phoned him on Monday 15th. I was agreeably su…

Antony Lentin

Fire Claim – Manchester

Ryan was very helpful and an asset to your company, very friendly and professional, always emailed and called with updates, went out his way to help and made this stressful task easy…

M. Amin

Morgan Clark have helped us every step of the way with our claim. We had never dealt with a house insurance claim before and having their expertise and advice was crucial to understa…

Emma Wadsworth

Morgan Clark were absolutely great at keeping me informed and most importantly explaining the various aspects of the process. This was very much appreciated especially at such a diff…

Efemena Ikie

Flood Claim – Welshpool

I could not recommend Morgan and Clark highly enough. Indeed I have already informed a colleague, who suffered a flood recently, of the outstanding service Morgan and Clark offer.</p…

Rebecca Midwinter

Fire Claim – Redcar

Excellent service all round. There was never a time we didn’t feel supported or that we weren’t important. Settlement exceeded my expectations.

Emma Batey and Matthew Brown

Fire Claim – Macclesfield

Overall the service from all those we dealt with in restoring this fire ridden property were highly professional and, at times, imaginative in how they sought to bring this property …

Pat and Frank Wharton

Daniel Norris

Daniel has worked in the insurance industry for over 10 years, as a Loss Adjuster and Claims Manager. Daniel joined Morgan Clark as a Loss Assessor, bringing experience from Real Estate, Commercial Property and Social Housing losses.

To insurance companies you are just a number, however to me each claim we deal with is personal, so it becomes my goal to ensure that you receive every element that you are entitled to as part of your claim.


Customer Feedback

Daniel has been great. He has made a very stressful time much easier for us.  He was always available and answered emails and tel calls promptly and advocated really well on our behalf. We were very impressed with his can-do attitude… Since MC came on board, we felt “safe”.  We felt reassured that our home would be sorted and someone would advocate on our behalf.

Mr Sira, Hitchin

I cannot overstate how fantastic Dan Norris has been in dealing with our claims. I would highly recommend Dan Norris and Morgan Clark to anyone going through an insurance claim. Dan and Morgan Clark provided the best customer service and fought very hard to get the best outcome for us.
Dan put us at ease from our first meeting and clearly communicated the process and managed our expectations with regards to the timing. Throughout the process, he provided regular updates. Most importantly, he has shown himself to clearly be very knowledgeable and great at executing the key part, which is getting a favourable outcome for the client. Please pass my thanks onto Dan Norris once again.

Dipak Vora, Chigwell

Dan has been wonderful and I feel has represented our interests 100% through some very tough going. He has always been kind, courteous and reassuring, particularly through some times I found quite difficult. He definitely worked his magic for me on multiple occasions, and I know the happy outcome we have is due to his hard work. Dan provided us with regular updates, even when news wasn’t so good. We were certain he was fighting a very difficult corner for us in a totally professional way.

Jane Hampshire, Thruxton

What our clients say, in their own words…

Testimonial: ReCentre Health Ltd’s story, Flood Claim, London

ReCentre Health Ltd’s story, Flood Claim, London

After a severe leak caused major water damage, ReCentre Health turned to…
Testimonial: Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd

Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd

Following a major flood that destroyed vital stock and equipment Sharma turned…
Testimonial: How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire

How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire

Ted and Wendy recall their experience when a firework caused a devastating…
Testimonial: Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark

Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark

Mrs Evans talks through her experience as a landlord having to make…
Testimonial: Expert Management of House Fire Insurance Claim in Devon by Morgan Clark

Expert Management of House Fire Insurance Claim in Devon by Morgan Clark

When Jane had an explosion at her home she had no idea…
Testimonial: Successful Resolution of Suffolk Home Fire Claim by Morgan Clark

Successful Resolution of Suffolk Home Fire Claim by Morgan Clark

When Rob and Catriona returned home from work to find their house…

Why choose us

We will help you get back into your property as quickly as possible, ensuring you receive the full settlement you’re entitled to.

See all of our reviews on

Great service with the whole claim.
Kept well informed informed and always had quick replies from questions.
Very impressed

Wayne

After a burst pipe/escape of water in 2016 and having problems with the Loss Adjusters for the insurance company, an internet search brought me across Morgan Clark. From the very fi…

Louise Tyler

Fire Claim – Kent

Excellent service overall. I would strongly recommend Morgan Clark to anyone in a similar situation to us. It is invaluable to have the backing of people with experience to help you …

Joanna Friend

Flood Claim – Welshpool

I could not recommend Morgan and Clark highly enough. Indeed I have already informed a colleague, who suffered a flood recently, of the outstanding service Morgan and Clark offer.</p…

Rebecca Midwinter

Fire Claim – Hertfordshire

As a property owner located in the USA, I could not imagine handling this claim without the expertise of Morgan Clark. They just made it so easy and low stress.

Andrew Dougill

Flood Claim – Staunton on Wye

I cannot speak highly enough of Morgan Clark and all of its associated teams. When we initially contacted you, we did not really have any realistic idea of what lay ahead in terms of…

J. Fisher

Fire Claim – Bolton

I have been grateful of the help given to me and guidance during this period of time of trauma when the house caught on fire. There was always someone to talk to about the any Develo…

Fensley Chambers

Escape Of Water Claim – East Sussex

I don’t have enough words to express the overall standard of service we received as they seem inadequate. Without finding your company on line I honestly don’t know what we would h…

W. Stubbings

Fire Claim – Silchester

Excellent service from submission of claim to final settlement. Settlement exceeded my expectations. Very supportive throughout the process

Peter Howells

Fire Claim – St Helens

I cannot speak highly enough about the service I have received from Morgan Clark. At one of the darkest hours of our lives you were there and every member of the team has provided n…

Dr Robert Hirst

Fire Claim – Essex

We can’t express enough our gratitude for everyone involved in the rebuild of our house and dealing with the insurers. Everyone was friendly, professional and knowledgeable and…

Ellie Hartland

Fire Claim – Bournemouth

Just excellent teamwork all round from my perspective, to get the job done in the best way possible. I have no negative comments to bring. Settlement exceeded my expectations.

P. Macpherson

We had a fire at our house. Morgan Clark acted as a loss adjuster on our behalf with our insurance company. This made what was a very stressful situation much less so. They helped wi…

Molly Soe

Fire Claim – Codford St Mary

We are more than happy to recommend Morgan Clark to anyone else in a similar situation to ourselves. We had never heard of Insurance Assessors before and assumed we would just be wo…

Mary Nicholls

Fire Claim – Bingley

I was very impressed with the overall standard of service. I was having a very stressful time before the fire and was very grateful that I didn’t have to deal with the house fi…

Emma Clough

Excellent service throughout. Can’t fault them

Kevin Spice

The service we received from Morgan Clark was absolutely outstanding from start to handover of the property. From Pino’s appointment as our representative with the insurance claim …

Frank Wharton

We found ourselves in a position of having to make a claim, a loss adjuster attended from the insurers with an offer being made shortly afterwards.

Being a loss adjuster mysel…

Karl Morse

Fire Claim – West Yorkshire

I was impressed by the standard of service I’ve received from Morgan Clark and would happily recommend them to anyone finding themselves in similar circumstances to mine. Settlement…

L. Clements

The service offered by Morgan-Clark from all who dealt with my claim was first class. I achieved a far greater sum as a result of having my claim professionally handled. In particula…

Mr Dan Cattell

Gilbert Theodore

Gilbert joined Morgan Clark with over 25 years’ experience in the insurance industry ranging across underwriting, sales, brokering, loss adjusting and Loss Assessing. This experience gives him a deep insight into consumer rights, complaint handling procedures and dispute resolution that regularly benefits our clients.

Three years working for the Financial Ombudsman Service really opened my eyes to just how many claims end in some form of dispute between claimants and their insurers. Even where an insurance contract exists between the two parties and the insurer has paid their Loss Adjuster to oversee a claim, the potential for disagreement and / or poor service, is still extremely high.


Customer Feedback

Gilbert theoretically held my hand throughout the whole process, he was readily available whenever I called him and always put me at ease whenever I had a question. Gilbert made, what was essentially a very traumatic time seem like a walk in the park. He was professional and very knowledgeable throughout the whole process. An absolute 5* service was received.

Ms B, Essex

I cannot thank Gilbert enough for all he did to help us though this very trying and stressful experience. He was amazing – good humoured, knowledgeable, efficient & thoroughly professional throughout. I could not have done this without Morgan Clark’s representation and specifically Gilbert’s guidance. I would not hesitate to recommend Morgan Clark to anyone in our situation. We are so grateful to the company. I don’t like to think how stressful the process would have been without Gilbert to represent our interests and to advise us every step of the way. We won’t forget how much he helped us.

Ms Mottashed, Ely

Morgan Clark came recommended to us by a family friend and we are so grateful to and feel so lucky to have had them looking after us. We had a house fire 15 months ago and were really struggling, even to secure proper alternative accommodation. We met with Alan from Morgan Clark, who explained how they could help, and we signed up immediately. We were assigned Gilbert Theodore, whose name has now gone down as legendary in our household. He fought every battle for us and made what could have been a very difficult /stressful time so much more bearable.
Thanks to Gilbert, we were given alternative accommodation, and repairs finally began on the house. He assembled an excellent team to repair our house, was incredibly kind, patient, and diligent and responded to every question or issue had immediately. The house was rebuilt beautifully and at every step along the way, Gilbert dealt with any difficulties on our behalf, and he could not have been more thorough or supportive. It was a real pleasure to work with him and utterly brilliant having him on our side. I cannot recommend him or Morgan Clark highly enough. Eternally grateful, and so relieved to be home now.

Rachel Wagstaff, Croydon

What our clients say, in their own words…

Testimonial: ReCentre Health Ltd’s story, Flood Claim, London

ReCentre Health Ltd’s story, Flood Claim, London

After a severe leak caused major water damage, ReCentre Health turned to…
Testimonial: Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd

Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd

Following a major flood that destroyed vital stock and equipment Sharma turned…
Testimonial: How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire

How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire

Ted and Wendy recall their experience when a firework caused a devastating…
Testimonial: Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark

Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark

Mrs Evans talks through her experience as a landlord having to make…
Testimonial: Expert Management of House Fire Insurance Claim in Devon by Morgan Clark

Expert Management of House Fire Insurance Claim in Devon by Morgan Clark

When Jane had an explosion at her home she had no idea…
Testimonial: Successful Resolution of Suffolk Home Fire Claim by Morgan Clark

Successful Resolution of Suffolk Home Fire Claim by Morgan Clark

When Rob and Catriona returned home from work to find their house…

Why choose us

We will help you get back into your property as quickly as possible, ensuring you receive the full settlement you’re entitled to.

See all of our reviews on

First class service, everyone very knowledgable and easily worth the fees. Thank you team, great job.

Trusted User

Fire Claim – Middlesex

As you are no doubt aware, having a house fire is a very stressful and traumatic event. From that point onwards I would have been somwhat at a loss as to how to proceed. I am thus gr…

Ms M. Soe

Very efficient and professional service. Much thanks to Dan Riley for his help and support.

John Wilshaw

Escape Of Water Claim – Droitwich

Our Loss Assessor, Paul Taylor was superb, he kept us very well informed with the progress of the claim and was very supportive from start to finish. We were very impressed with the …

David Alexander

I highy recommend Morgan Clark. They supported me and acted as my advocate for a process which took nearly two years from start to finish. They led the way through a complicated and …

Deborah Reed

Fire Claim – Gwynedd

Pino was personable, responsive, informative and effective. Communication was easy.

R. McMahon

In August 2023 we suffered the loss of our bungalow to fire, needless to say one of the most traumatic events of our lfe. Within 24 hour we were contacted by representatives from Los…

Mr Keith Young

We suffered some serious storm damage in February 2022 when 2 very large trees fell. Morgan Clark responded quickly and with the minimum of administrative fuss. It took nearly 10 mon…

Peter Hillier

We experienced a house fire in 2022.
The first couple of weeks after the fire were just awful. The loss adjuster our insurance company used to handle our claim were possibly th…

Mrs Addis

Yes I would. They were professional, reassuring and kept me well informed through the whole experience,

Trusted User

Having never dealt with an insurance claim before, I didn’t really know what to expect. I thought I could do it alone and deal with the insurnace company myself. Even after spe…

H Singh

Escape Of Water Claim – Basildon

Great service, very helpful and efficient. Settlement exceeded my expectations

Victoria Morgan

Our home was flooded in October 2023. We had never claimed on our home insurance and had a very difficult time trying to contact our insurers. The day after the flood, we were collec…

Mr & Mrs Conway

Morgan Clark handled my insurance claim following a flood on my property. there was extensive damage. They handled all details of the claim removing most of the hassle for me in what…

Dr William Gorman

Fire Claim – Redruth

Very professional, no pressure… explained everything that Morgan Clarke would be able to assist with.

Steven Roberts

Fire Claim – Spalding

Paul was highly professional throughout a difficult and complex matter. He was calm, diplomatic, an excellent negotiator, extremely knowledgeable, brilliant with details, figures, cl…

Mr & Mrs Cameron, Regent Bingo Club

From the start our dealing with Robert Godlonton were fantastic. He explained everything to us what the company did and left us to think things over. Our assessor Pino Musso was abso…

Sarah

Making a sizeable insurance claim can be a prize fight. Even Rocky needs a Micky in his corner

Graham Critchlow

This is the second time over the last several years we have used this service. On both occasions the support, guidance and outcome was exceptional. I would highly recommend that anyo…

David

Fire Claim – Hinckley

Very good. Settlement exceeded my expectations

John Kelsall