Blog Management Levels: Senior Management

Phil Morgan

Phil Morgan began his career as a Chartered Engineer in the oil industry. With a desire for a new challenge, several years later Phil set up his own construction contracting company, which he built up and sold after 15 successful years. Phil then joined forces with Tony Clark to set up Morgan Clark in 1999, together building the company up to become national and the leading UK firm of Loss Assessors.

In 2010 Phil set himself another challenge of setting up The Morgan Clark Foundation, initially building a school for children in the North Bank of Gambia when their school was destroyed by floodwaters. The Foundation is Morgan Clark’s charity and Phil is the Founder and Chairman, working to improve education & maternity care in The Gambia.

In 2018, Phil shared Morgan Clark’s client-focused approach to claims handling in Insurance Business Magazine – principles that still guide us today: Sitting across the negotiating table: Chair sheds light on loss assessing business | Insurance Business

Phil is a member of The Institute of Public Loss Assessors and in 2019 Morgan Clark joined The British Insurance Brokers’ Association (BIBA) as an Associate member.

As a company, Morgan Clark strives to offer clients a service well beyond their expectations. They are given a questionnaire at completion to reflect and feedback to us about the service they received from our staff and all the contractors involved in their reinstatement. We take enormous pride in reading the feedback we receive from clients and take immediate action if ever an issue is raised both throughout a claim or at the feedback stage. This approach has served us well over the years and I have no doubt will continue to do so for many more.


Industry spokesperson

Phil has more than 20 years’ experience in the insurance industry and during that time has contributed to many mainstream media outlets including The GuardianThe Daily MailThis is Money, The Sunday Times, and the Sky News Network. Phil has also written for a number of industry-leading publications including Insurance PostInsurance BusinessMorning AdvertiserDentistry Online and BIBA.

What our clients say, in their own words…

1 / 6
Testimonial: ReCentre Health Ltd’s story, Flood Claim, London
London Business Interruption Claims

ReCentre Health Ltd’s story, Flood Claim, London

After a severe leak caused major water damage, ReCentre Health turned to… read more

Testimonial: Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd
North Business Interruption Claims

Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd

Following a major flood that destroyed vital stock and equipment Sharma turned… read more

Testimonial: How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire
Midlands Fire Claims

How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire

Ted and Wendy recall their experience when a firework caused a devastating… read more

Testimonial: Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark
South Fire Claims

Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark

Mrs Evans talks through her experience as a landlord having to make… read more

Testimonial: Expert Management of House Fire Insurance Claim in Devon by Morgan Clark
South Fire Claims

Expert Management of House Fire Insurance Claim in Devon by Morgan Clark

When Jane had an explosion at her home she had no idea… read more

Testimonial: Successful Resolution of Suffolk Home Fire Claim by Morgan Clark
South Fire Claims

Successful Resolution of Suffolk Home Fire Claim by Morgan Clark

When Rob and Catriona returned home from work to find their house… read more

Why choose us

Resolving your claim as quickly as possible

With a dedicated team led by your Morgan Clark Loss Assessor, we’ll drive the progression of your claim and oversee the restoration of your property with professional care.

Equal representation at every stage

Without Morgan Clark on your side, you will be negotiating with the Loss Adjuster alone. Would you consider going to court without a solicitor on your side?

A single point of contact

As our client, you will never have to go through a call centre. You will have the direct contact details of your Morgan Clark Loss Assessor and their assistant.

Helping you secure your full settlement

Drawing on extensive experience working with insurers and Loss Adjusters, Morgan Clark strives to secure clients the best possible settlement under their policy.

Keeping you in control

You choose the way your claim is managed – some people like to manage each step with their Loss Assessor, others prefer to let their Assessor take the reins completely – the choice is yours.

Support to ease the stress

Managing a claim can be incredibly demanding. Our experienced Loss Assessors provide practical support to help make the process easier, relieve the stress and allow you to focus on getting your life back on track.

We will help you get back into your property as quickly as possible, working to secure the best settlement under the terms of your policy

What our customers are saying about us

Exceeded expectations

“First Class service!!!! Absolutely fantastic service from day 1. Nathan at the beginning helped advise me due to a house fire at the very beginning and his service was excellent. T…”

Trustpilot Review

Dependable support

“The professional service provided. We were kept up to date at every step and they returned the home to us ahead of schedule”

Grant Smith

Dependable support

“From day one Morgan Clark was an incredible help after we lost everything in a house fire. We wouldn’t have known where to start dealing with the insurers or rebuilding the p…”

Ellie Hartland & Glenn Gooden

Dependable support

“I had a huge problem with a claim I have made on my insurance company covering building insurance. After 7 months of calls and stress, a quick google search solved the problem. I d…”

Paololuca

End-to-end management
Fire Claim – Poole

“Marc threw himself immediately into action upon arrival at the property a few days after the fire because of difficulties with the neighbours. Swiftly he got the measure of the Los…”

Ian Stainer

Weight lifted

“We are both pensioners in our 70’s. Eight years ago we let our family home to supplement our pensions. Unfortunately, there was a fire incident in the kitchen. The occupiers were…”

Mr Choudhary

Dependable support
Fire Claim – Worcester

“From what was the worst day of my life where I list pretty much every thing I now have a beautiful home better than original and all contents replaced still leaving a little over f…”

Stephen Wood

Dependable support
Fire Claim – Middlesex

“We were happy with Morgan Clark. We felt that Sara who initially dealt with our claim was excellent”

Léonie Jill Wood

Dependable support

“Morgan Clark helped me immensely after a fire at my house, i was introduced to Martin Chapman at the start and he help me through a very difficult time in my life till everything w…”

Eddie Masterson

Dependable support

“First Class service”

Fire Claim, Ripon

End-to-end management
Fire Claim – Leicester

“Ryan who was my point of contact kept me informed throughout the entire process as well as chasing insurance company repeatedly to ensure they were moving at the required pace. Set…”

Javed Hussain

End-to-end management

“I had a fire at my home around Christmas time causing extensive damage, you can image how stressful this is, what do I do, who do I contact, what’s going to happen now, will my i…”

Neil Kelly

End-to-end management
Fire Claim – London

“It was the best thing I did to assign Morgan Clark to help me with my claim . They have a lot of experience in this field , I’ve never had to make a claim for fire before so …”

Emine Enver

End-to-end management
Flood Claim – Essex

“Matt was worth his weight in gold. He liaised and negotiated with the insurance company on our behalf and secured the best outcome for us. The overall service we received from Mor…”

J. Singh

Exceeded expectations
Fire Claim – Southampton

“I am grateful for the support given by Morgan Clark as I feel without them I would have not been able to have as much covered by insurance as we did. Very happy with the overall cl…”

K. McGregor

Dependable support
Fire Claim – Gloucestershire

“Overall we were extremely satisfied with the service we received from your company.”

Barbara Salmon

Dependable support

“Excellent service and more money received than expected”

Jo Brayley

Dependable support

“We were unaware of insurance assessors before our devastating fire but so pleased we found Morgan Clark. They acted in our interests with the insurance company and took all the ha…”

Mary & Nick Nicholls

End-to-end management

“From start to finish the standard of service was high. Communication was excellent and each stage was clearly explained. Response to queries and problems was very prompt and very e…”

Miss Lesley Clements

Dependable support

“The service we received from David & Natalie went way above our expectations. They completely put our minds at ease!”

Escape Of Water Claim – Southampton

Dependable support
Fire Claim – Ashbourne

“I have been very pleased with the standards of care and professionalism from Martin Chapman of Morgan Clark. Settlement exceeded my expectations”

Kieran Phelan

Dependable support

“Until we suffered a serious house fire in 2016, we had never heard of an insurance assessor and had absolutely no idea of their function. We were alerted to their existence by neig…”

Catriona Chase

Dependable support
Business Interruption Claim – Bournemouth

“Absolutely recommend David to anyone who is making a claim….could not be happier. Settlement exceeded my expectations.”

Dan Cattell

Dependable support

“Morgan Clarke represented me in dealing with my insurance company. They also recommended an excellent surveyor. Both worked together making an excellent team. I have dealt with Mor…”

C Mather

Dependable support
Impact Claim – Haydock Medical Centre, Haydock

“I was really delighted with the service and with the outcome. I would highly recommend your company to anyone facing a significant insurance claim”

Martin Breach

Dependable support
Fire Claim – Westward Ho

“Very Professional. Settlement exceeded my expectations”

Michael Taylor

Dependable support
Fire Claim – Somerset

“Following the fire I felt very anxious how I would be able to manage the restoration. My son arranged Morgan Clark following a visit to the site by a representative. I was not awar…”

C. Haines

Weight lifted
Fire Claim – Cumbria

“We had a straight forward and stress free experience dealing with Morgan Clark. Between Robert and Pino they kept us informed each step of the way and gave us good advice when need…”

P. Corkhill

Dependable support

“They were helpful and supportive at a very difficult time – immediate aftermath of a house fire. Managing an insurance claim and building works and moving out of the house wh…”

Vicki Evans

Dependable support
Fire Claim – Leicester

“Sunny, Ryan and Bev all provided a faultless exceptional service. I have worked with Ryan on more than one occaision, He has been attentive, diligent and has persevered/persuaded …”

J. Hussain

Dependable support
Fire Claim – Birmingham

“Paul Taylor was extremely helpful at a very difficult time for us and our family. The service we were given was fantastic and I cannot thank Morgan Clark and Paul Taylor enough for…”

Mr and Mrs Nathoo

Dependable support
Fire Claim – Stockton on tees

“Overall I am very very satisfied with the outcome. Absolutely brilliant. 10/10. Settlement exceeded my expectations.”

S. Shafiq

Dependable support

“Great service with the whole claim.
Kept well informed informed and always had quick replies from questions.
Very impressed”

Wayne

Dependable support

“Morgan Clark represented us after a major leak required the interior of our home to be stripped back, dried out, and reconstructed over 7 months. They were very professional and re…”

David

Dependable support

“After a serious fire at my home. I employed Morgan Clarke. Bedfords surveyors and Response and Restore to manage the process and undertake the Remedial work. I found all the compan…”

John Lonsdale

Genuine care

“Morgan clark were excellent from the word go. Their representative Pino was informative, supportive, understanding and easily contactable. The advise they gave was extremely helpfu…”

Richard Roberts

Dependable support

“Absolutely brilliant service from everyone involved in our house renovation “

“Thanks Mick Hindle”

Mick Hindle

Weight lifted

“It was a relief to have an agent to deal with my claim on my behalf. Being flooded out of my house for ten months was an ordeal and, never having needed to pursue an insurance clai…”

Jill Moore

Dependable support
Fire Claim – Spalding

“Dan was great. Dan did a fantastic job… I would definitely recommend MC… Settlement exceeded my expectations.”

William Ruddle

Dependable support

“First rate personal service Previous loss adjusters had tried to get me to settle for a quick cash settlement to receive their cut fast, not caring about following results. Not so …”

Carlos Cleverley

Tony Clark

Tony Clark has spent his entire career in the Loss Assessing industry. Beginning in 1989, Tony joined Salmon Adams Hilton as a Loss Assessor. The role saw him dealing with all manner of losses throughout the UK, Tony became the company’s trainer and passed on his expertise to other Assessors. Tony worked his way up to becoming a Director and left Salmon Adams Hilton after 10 years to set up Morgan Clark with Phil Morgan. Tony still actively leads the company today and is involved in claims with our teams around the country. Tony is a member of the Chartered Institute of Loss Adjusters and now has over 30 years’ experience working in the claims arena. Tony also has experience in putting together schedules for claim quantum for solicitors (buildings and contents), to be used in negotiations for litigation.

“Often new clients are in a very heightened state of distress in the initial days. It is our job to offer them the reassurance, time and support they need to come to terms with the situation they find themselves in. From day one, the Morgan Clark team work tirelessly to make sure their client receives the very best outcome from their insurance claim. To see the difference our efforts make to the client is incredibly rewarding.”


What our clients say, in their own words…

1 / 6
Testimonial: ReCentre Health Ltd’s story, Flood Claim, London
London Business Interruption Claims

ReCentre Health Ltd’s story, Flood Claim, London

After a severe leak caused major water damage, ReCentre Health turned to… read more

Testimonial: Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd
North Business Interruption Claims

Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd

Following a major flood that destroyed vital stock and equipment Sharma turned… read more

Testimonial: How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire
Midlands Fire Claims

How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire

Ted and Wendy recall their experience when a firework caused a devastating… read more

Testimonial: Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark
South Fire Claims

Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark

Mrs Evans talks through her experience as a landlord having to make… read more

Testimonial: Expert Management of House Fire Insurance Claim in Devon by Morgan Clark
South Fire Claims

Expert Management of House Fire Insurance Claim in Devon by Morgan Clark

When Jane had an explosion at her home she had no idea… read more

Testimonial: Successful Resolution of Suffolk Home Fire Claim by Morgan Clark
South Fire Claims

Successful Resolution of Suffolk Home Fire Claim by Morgan Clark

When Rob and Catriona returned home from work to find their house… read more

Why choose us

Resolving your claim as quickly as possible

With a dedicated team led by your Morgan Clark Loss Assessor, we’ll drive the progression of your claim and oversee the restoration of your property with professional care.

Equal representation at every stage

Without Morgan Clark on your side, you will be negotiating with the Loss Adjuster alone. Would you consider going to court without a solicitor on your side?

A single point of contact

As our client, you will never have to go through a call centre. You will have the direct contact details of your Morgan Clark Loss Assessor and their assistant.

Helping you secure your full settlement

Drawing on extensive experience working with insurers and Loss Adjusters, Morgan Clark strives to secure clients the best possible settlement under their policy.

Keeping you in control

You choose the way your claim is managed – some people like to manage each step with their Loss Assessor, others prefer to let their Assessor take the reins completely – the choice is yours.

Support to ease the stress

Managing a claim can be incredibly demanding. Our experienced Loss Assessors provide practical support to help make the process easier, relieve the stress and allow you to focus on getting your life back on track.

We will help you get back into your property as quickly as possible, working to secure the best settlement under the terms of your policy

What our customers are saying about us

Exceeded expectations
Fire Claim – Chorley

“The service we received was above and beyond and we couldn’t have achieved what we did without them.”

Richard Roberts

End-to-end management

“I was very wary of getting involved at first as they sought out me. However, they were very reassuring at beginning when we were in state of shock after house fire. Always replied …”

Stan Johnston

End-to-end management

“Morgan Clark are truly brilliant! We appointed Morgan Clark at the outset of a complex property claim that ultimately took over a year to reach settlement. From the beginning, thei…”

Mr James

Dependable support

“Without them I would have been totally out of my depth. Everything was arranged and any correspondence relating to the property and relevant meetings were in place They supplied al…”

Mrs Pauline Ducker

Dependable support
Fire Claim – Derbyshire

“With the work taking place during problems arising from the Covid virus we have been pleased with the way work progressed.”

Mr & Mrs Matkin

Dependable support

“When I got the news that a house I was letting had a serious fire that made it uninhabitable I was full of dread about how I would cope with whatever was to come, before I had it b…”

Catherine Fryett

Dependable support
Escape Of Water Claim – Stoke on trent

“Having worked with Martin before, I knew I was in safe hands. He is always extremely professional, very helpful and knowledgeable.”

K. Morse

Weight lifted

“The service Morgan Clark provided was exceptional and I would highly recommend them to anyone. At a time when things are challenging, they helped take away a lot of the stress and …”

Nicholas Leigh

Dependable support

“Morgan Clark have been amazing guiding us through a fire trauma ensuring that we get what we needed and come home to our restored house and home”

Stephen Barnes

Dependable support

“Absolutely amazing company to deal with so consistent. Always sending updates nothing too much an outstanding professional company. Definitely would give them a call again.”

Mrs Maria Abbott

Dependable support

“Morgan Clark were absolutely great at keeping me informed and most importantly explaining the various aspects of the process. This was very much appreciated especially at such a di…”

Efemena Ikie

Dependable support
Fire Claim – Middlesex

“We were happy with Morgan Clark. We felt that Sara who initially dealt with our claim was excellent”

Léonie Jill Wood

Dependable support

“From initial contact to the successful conclusion, the process was explained step by step. Regular contact was maintained throughout with weekly updates. A thoroughly professional …”

Peter Brennan

Genuine care

““Pino was great through out. explained everything, dealt with everything and answered all questions I had without making me feel stupid when I had just been through quite a t…”

Stephen Potter

End-to-end management

“A professional and personable experience. Information was forthcoming. Results were excellent.”

Mike

Exceeded expectations
Fire Claim – Milford Haven

“Very happy with the overall claim. Received much more than expected so very happy.”

J. Brayley

Dependable support
Fire Claim – Barwick

“I was kept very well informed. Settlement exceeded my expectations”

Wayne Agat

Genuine care

“We cannot recommend Morgan Clark highly enough, the service they provide in often devastating circumstances is absolutely first class. When we encountered resistance from our insur…”

Paul Burns

Dependable support
Flood Claim – Staunton on Wye

“I cannot speak highly enough of Morgan Clark and all of its associated teams. When we initially contacted you, we did not really have any realistic idea of what lay ahead in terms …”

J. Fisher

Dependable support

“We are so pleased we appointed Tony Clark of Morgan Clark to handle our insurance claim for us. He was so knowledgeable and professional in all respects in his dealing with us and…”

Lyn Armitage

Dependable support
Fire Claim – Spalding

“Dan was great. Dan did a fantastic job… I would definitely recommend MC… Settlement exceeded my expectations.”

William Ruddle

Dependable support
Fire Claim – Ripley, Derbyshire

“Martin Chapman was excellent – regular contact by phone”

Simon Phillips

Dependable support

“Professional service from experts in their field, highly recommended.”

Iain Mack

Dependable support
Fire Claim – Manchester

“Thank you Morgan Clark for everything that you have done for me. I would without any hesitation contact you again if needs be and recommend your services to anyone that needs them….”

S. Habib

Dependable support

“Absolutely brilliant service from everyone involved in our house renovation “

“Thanks Mick Hindle”

Mick Hindle

Genuine care

“Well done Morgan Clark and Matt Ralingson Matt Rawlinson was more than helpful in the middle of the claim I was diagnosed with Prostate Cancer and had to go through a regime of Rad…”

Mr McCaffrey

Dependable support
Escape Of Water Claim – Basildon

“Great service, very helpful and efficient. Settlement exceeded my expectations”

Victoria Morgan

End-to-end management
Flood Claim – Somerset

“From the beginning very helpful and supportive. We felt they were always on our side. We had no concerns. Settlement exceeded my expectations. Excellent”

Mr & Mrs Murray

Dependable support
Escape Of Water Claim – Lancashire

“Excellent service. First class. No negative feedback to give. Very personable and professional. Put me at ease during a very worrying time.”

Rebecca Bond

Weight lifted

“Well I can’t praise Natalie and David enough. We were in a dreadful situation and they made it quite plain sailing. Reassured me often and was always in touch, nothing too mu…”

Margaret Smith

Genuine care

“We’ve received superb service from my very first contact right through to completion and sign off of the claim and repairs. They came to our rescue at a time of utter crisis,…”

Mr & Mrs Doherty

Genuine care
Flood Claim – Winchester

“Friendly and sympathetic. Pleasant and efficient, I found Natalie especially pleasant and helpful.”

Mrs J. Cole

Dependable support
Fire Claim – Westward Ho

“Very Professional. Settlement exceeded my expectations”

Michael Taylor

Dependable support

“I had a fire at a property i own some distance from my home. At the time i was caring for my elderly unwell mother. The company i needed to assist was definitely Morgan Clarke. Ini…”

Dependable support
Fire Claim – Manchester

“The process was exceptionally good throughout. Very professional and informative. Exceptional professional and communicative. Good and practical advice. Settlement exceeded my expe…”

Phillip & Jasmine Allsop

Exceeded expectations

“Choosing Morgan Clark to represent me was a life saving decision. I searching on Google about the insurance claim process, the guides on their website were very helpful. Because th…”

Escape of Water Claim, London

End-to-end management

“2 years ago I had a house fire just before Christmas of which I got out in just my night wear. I lost everything I owned. And didn’t know were to start. A representative from…”

Mrs J Fillingham

Dependable support

“Excellent service and more money received than expected”

Jo Brayley

Dependable support
Fire Claim – Stockton on tees

“Overall I am very very satisfied with the outcome. Absolutely brilliant. 10/10. Settlement exceeded my expectations.”

S. Shafiq

Dependable support

“We where very grateful for the expert advice and service we received form David and Natalie for what was a complicated and protracted claim with unhelpful Sedgwick loss accessors.”

Stephen Edwards

Matt Rawlingson

Matt has been handling insurance claims for over 30 years. He now has specific responsibility for managing the domestic and commercial claims team in the south of England.

Unless people have an experienced professional in their corner they routinely won’t get everything they are entitled to. Making a large claim without a Loss Assessor on your side, is like jumping into a swimming pool and expecting to learn to swim. You might be okay, however you’ll only find out you are not when it’s too late.


Customer feedback

Matt was worth his weight in gold. He liaised and negotiated with the insurance company on our behalf and secured the best outcome for us. Matt and Denise were always available by email and the responses were always received in a timely manner.

J Singh, Essex

 From the first conversation, Matt was thorough, patient and incredibly understanding. He removed any panic and stress that I possessed from the previous encounters with the insurance company and dealt with the entire process incredibly well.

Mr Boyd, Watford

Matt has been a pleasure to work with. I am an insurance broker, albeit specialising in Marine. I understood Matt and I liked his approach. He was prompt, efficient and accurate. Above all I engaged Morgan Clark because I wanted my interests protected and my opportunities maximised. Matt delivered.

Mr Roberts, London

Navigating claims – clients share their stories

1 / 6
Testimonial: ReCentre Health Ltd’s story, Flood Claim, London
London Business Interruption Claims

ReCentre Health Ltd’s story, Flood Claim, London

After a severe leak caused major water damage, ReCentre Health turned to… read more

Testimonial: Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd
North Business Interruption Claims

Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd

Following a major flood that destroyed vital stock and equipment Sharma turned… read more

Testimonial: How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire
Midlands Fire Claims

How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire

Ted and Wendy recall their experience when a firework caused a devastating… read more

Testimonial: Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark
South Fire Claims

Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark

Mrs Evans talks through her experience as a landlord having to make… read more

Testimonial: Expert Management of House Fire Insurance Claim in Devon by Morgan Clark
South Fire Claims

Expert Management of House Fire Insurance Claim in Devon by Morgan Clark

When Jane had an explosion at her home she had no idea… read more

Testimonial: Successful Resolution of Suffolk Home Fire Claim by Morgan Clark
South Fire Claims

Successful Resolution of Suffolk Home Fire Claim by Morgan Clark

When Rob and Catriona returned home from work to find their house… read more

Why choose us

Resolving your claim as quickly as possible

With a dedicated team led by your Morgan Clark Loss Assessor, we’ll drive the progression of your claim and oversee the restoration of your property with professional care.

Equal representation at every stage

Without Morgan Clark on your side, you will be negotiating with the Loss Adjuster alone. Would you consider going to court without a solicitor on your side?

A single point of contact

As our client, you will never have to go through a call centre. You will have the direct contact details of your Morgan Clark Loss Assessor and their assistant.

Helping you secure your full settlement

Drawing on extensive experience working with insurers and Loss Adjusters, Morgan Clark strives to secure clients the best possible settlement under their policy.

Keeping you in control

You choose the way your claim is managed – some people like to manage each step with their Loss Assessor, others prefer to let their Assessor take the reins completely – the choice is yours.

Support to ease the stress

Managing a claim can be incredibly demanding. Our experienced Loss Assessors provide practical support to help make the process easier, relieve the stress and allow you to focus on getting your life back on track.

We will help you get back into your property as quickly as possible, working to secure the best settlement under the terms of your policy

What our customers are saying about us

Exceeded expectations

“Choosing Morgan Clark to represent me was a life saving decision. I searching on Google about the insurance claim process, the guides on their website were very helpful. Because th…”

Escape of Water Claim, London

Dependable support

“Good service”

Michelle Garner

Dependable support

“Two successful insurance claims – one for fire damage in excess of £100k to a business property, one for £1000 where the insurers would not pay. In both cases, it’s likel…”

Dr Martin Breach

End-to-end management

“Morgan Clark took over the whole process and managed it using all their expertise on my behalf. This left me feeling confident that they negotiated the best possible outcome for me…”

Mrs Jane Hampshire

Dependable support

“I had a fire at a property i own some distance from my home. At the time i was caring for my elderly unwell mother. The company i needed to assist was definitely Morgan Clarke. Ini…”

Dependable support

“I have already spent nearly an hour giving in detail my good experience with this company . cannot spend another hour to say it was all good.”

Prue Macpherson

End-to-end management

“From start to finish my entire experience with Morgan Clark was extremely positive on all levels. I found Martin Chapman who helped guide me through the claim to be conscientiou…”

Michael Button

End-to-end management
Fire Claim – Liverpool

“In such a sad circumstance the entire team were there for me, I felt reassured and secure they would get my home back. Can only give praise and thanks. Settlement exceeded my expec…”

P. Perry

Dependable support

“Until we suffered a serious house fire in 2016, we had never heard of an insurance assessor and had absolutely no idea of their function. We were alerted to their existence by neig…”

Catriona Chase

Genuine care

“We were recommended Morgan Clark and Pino Musso by a relative after my girlfriend and I had a house fire. Although Pino couldn’t represent us as our Loss Assessor because of …”

David Marshall

Weight lifted

“We had a straight forward and stress free experience dealing with Morgan Clark as they handled our house insurance claim. They kept us informed each step of the way and gave us goo…”

Peter Corkhill

Dependable support
Fire Claim – Farnham

“Spoke in words I could understand, and explained clearly all procedures. I felt comfortable asking any questions as I had never had to deal with anything like this. Made a difficu…”

A. Martin

End-to-end management

“Can’t praise the team at Morgan Clark highly enough. Initially we met Dan who was so helpful the day after the fire when we were faced with a total loss & didn’t know wher…”

Debbie Bristow

End-to-end management
Fire Claim – Mickleton

“I was exceptionally pleased with the whole process. Professional effective and responsive. Settlement exceeded my expectations.”

J. Lonsdale

Dependable support

“The service has been fantastic. Dan in particular has been very supportive and informative, offered me his best advise and how to proceed with the issues I’m having. Communicati…”

Mrs Hussain

Genuine care

“It makes me emotional when I try to explain what Pino, Bob,Martin and their teams have done for us. They literally held us up through what was the worst time in our lives. Their pr…”

Trudie Kinirons

Genuine care

“Pino was fabulous. Even at 7pm he answered the phone.”

Yuen Ling Tse

End-to-end management
Fire Claim – Bristol

“I only rent out one house to tenants who unfortunately caused a house fire and substancial damage to the upstairs of the property. This was a stressful time as I had no idea of how…”

Dom Pickett

Dependable support
Escape Of Water Claim – Worsley

“We have been very pleased with all the services you have provided and are pleased with the outcome.”

Gareth Collins

Weight lifted

“Morgan Clark provided us with peace of mind and managed all aspects of the fire incident at our home with care and professionalism. We are so so grateful to Morgan Clark You are a …”

Trustpilot Review

Weight lifted

“The service Morgan Clark provided was exceptional and I would highly recommend them to anyone. At a time when things are challenging, they helped take away a lot of the stress and …”

Nicholas Leigh

Dependable support
Fire Claim – Surrey

“I had no idea there were people out there who would fight my corner with the insurance company until I spoke to Alan. They were professional and friendly, both attributes I needed …”

James Pinhorn

Dependable support
Fire Claim – Mirfield

“Our fire came at the worst time it could have done – if there is such a thing. We had never been in a situation like this before and weren’t confident at dealing with t…”

S. Sandom

End-to-end management

“They have been hugely responsive and sensitive to our requirements (and mental well being) as it has been a long process as my mother’s home dramatically caught fire on Chris…”

Fire Claim, Bridgend

Genuine care
Fire Claim – Nefyn

“The ordinary person on the street does not know about the role of a loss assessor. Once he had explained, and we digested the situation over night, we welcomed his assistance. We…”

Pam Heath

Dependable support
Fire Claim – Derby

“Paul was always on hand when needed, he always seemed and sounded very calm which kept me calm. because of paul my life carried on almost as normal. Not having to think or constant…”

Stephen Grounsell

Dependable support

“I contacted them via their website and they still gave me a callback despite my claim size being under their threshold, and gave me contacts and advice on how to proceed.”

Bosh

End-to-end management

“Excellent support at a very difficult (post fire on Christmas Day) time….. The team of loss assessors were all great to work with and the whole process was quite drawn out but th…”

Previous Client

Dependable support
Fire Claim – Chesterfield

“On such a significant claim it was important to have someone in our corner. Ive been stung by insurers before and i appreciate what a “prize fight” it can be. Even &#…”

Graham Critchlow

End-to-end management
Escape Of Water Claim – Hitchin

“This has been a very difficult and stressful period for us. Until MC took over, we were ignored and felt powerless by Davies. We just didn’t trust them based on their past b…”

S. Sira

Weight lifted
Fire Claim – Cornwall

“With my situation I am so glad that I chose Morgan and clark to assist me with my claim as from the very start all the way through David and Natalie were there to take the s…”

Mrs Julie Fillingham

Dependable support
Fire Claim – Cheshire

“Very quick and efficient service and always kept updated with progress of the claim. Settlement exceeded my expectations.”

C. Peach

Dependable support

“Absolutely amazing company to deal with so consistent. Always sending updates nothing too much an outstanding professional company. Definitely would give them a call again.”

Mrs Maria Abbott

Weight lifted
Flood Claim – Chesterfield

“I cannot fault the overall standard of service that i received. Everyone played their part to ensure the restoration of my property and in the process help to reduce my stress leve…”

S. Jackson

End-to-end management
Fire Claim – Hereford

“Very Happy with the overall package from start to finish”

Nigel Field

Dependable support

“They were very helpful through the process .,, you can leave everything to them .,, they will guide you through”

Mr Maddi

Dependable support

“We experienced a house fire in 2022. The first couple of weeks after the fire were just awful. The loss adjuster our insurance company used to handle our claim were possibly the wo…”

Mrs Addis

End-to-end management
Escape Of Water Claim – Saffron Walden

“I was reassured immediately by the original person who visited and it made me realise I had made a good decision using Morgan Clark immediately. (Dan is) An absolute legend. He has…”

Antony Ross

Dependable support
Fire Claim – Dorset

“It was absolutely amazing and second to none. 1st class work and communications. Settlement exceeded my expectations”

Paul Oakden

Dependable support
Flood Claim – Devon

“He made us aware of things we genuinely hadn’t thought of. Whatever was a problem for me Natalie really couldn’t have been more helpful.”

M. Smith

Jason Biggs

Jason Biggs joined Morgan Clark in 2025 as our Finance and HR Manager, based at the Chelmsford office. He plays a key role in budgeting, financial reporting, and strategic planning, working closely with all departments to drive financial transparency and efficiency”

Jason is committed to ensuring that Morgan Clark remains financially strong and efficient, supporting the business as it continues to grow and deliver outstanding service to clients


What our clients say, in their own words…

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Testimonial: ReCentre Health Ltd’s story, Flood Claim, London
London Business Interruption Claims

ReCentre Health Ltd’s story, Flood Claim, London

After a severe leak caused major water damage, ReCentre Health turned to… read more

Testimonial: Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd
North Business Interruption Claims

Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd

Following a major flood that destroyed vital stock and equipment Sharma turned… read more

Testimonial: How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire
Midlands Fire Claims

How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire

Ted and Wendy recall their experience when a firework caused a devastating… read more

Testimonial: Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark
South Fire Claims

Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark

Mrs Evans talks through her experience as a landlord having to make… read more

Testimonial: Expert Management of House Fire Insurance Claim in Devon by Morgan Clark
South Fire Claims

Expert Management of House Fire Insurance Claim in Devon by Morgan Clark

When Jane had an explosion at her home she had no idea… read more

Testimonial: Successful Resolution of Suffolk Home Fire Claim by Morgan Clark
South Fire Claims

Successful Resolution of Suffolk Home Fire Claim by Morgan Clark

When Rob and Catriona returned home from work to find their house… read more

Why choose us

Resolving your claim as quickly as possible

With a dedicated team led by your Morgan Clark Loss Assessor, we’ll drive the progression of your claim and oversee the restoration of your property with professional care.

Equal representation at every stage

Without Morgan Clark on your side, you will be negotiating with the Loss Adjuster alone. Would you consider going to court without a solicitor on your side?

A single point of contact

As our client, you will never have to go through a call centre. You will have the direct contact details of your Morgan Clark Loss Assessor and their assistant.

Helping you secure your full settlement

Drawing on extensive experience working with insurers and Loss Adjusters, Morgan Clark strives to secure clients the best possible settlement under their policy.

Keeping you in control

You choose the way your claim is managed – some people like to manage each step with their Loss Assessor, others prefer to let their Assessor take the reins completely – the choice is yours.

Support to ease the stress

Managing a claim can be incredibly demanding. Our experienced Loss Assessors provide practical support to help make the process easier, relieve the stress and allow you to focus on getting your life back on track.

We will help you get back into your property as quickly as possible, working to secure the best settlement under the terms of your policy

What our customers are saying about us

End-to-end management
Fire Claim – Liverpool

“From the very first meet until my settlement i was informed every step of the way and every conversation was confirmed by email. Settlement exceeded my expectations.”

Anthony Fairclough

Weight lifted
Fire Claim – Cornwall

“With my situation I am so glad that I chose Morgan and clark to assist me with my claim as from the very start all the way through David and Natalie were there to take the s…”

Mrs Julie Fillingham

Genuine care

“We were overwhelmed by a severe escape of water that seriously damaged our home. Morgan Clark provided professional help and reassurance at a difficult time greatly reducing the s…”

Mark Billen

Dependable support

“Absolutely brilliant service from everyone involved in our house renovation “

“Thanks Mick Hindle”

Mick Hindle

End-to-end management
Fire Claim – Walton

“Robert was very informative and alleviated any concerns we had… Robert reassured us and said we could call him at anytime, which we did, with many questions and he was accomm…”

R. Carroll

End-to-end management

“From start to finish my entire experience with Morgan Clark was extremely positive on all levels. I found Martin Chapman who helped guide me through the claim to be conscientiou…”

Michael Button

End-to-end management

“Superb from start to finish. Really helped through the process . Took away the anxiety i had. Brilliant every step of the way.”

Mr Richard Robinson

Dependable support

“Thank you Morgan Clark for your excellent service since January 2022 I never expected to be in this situation with fire damage property, I was devastated. I didn’t know what to d…”

Shaun Shafiq

Dependable support

“We would definitely recommend them again. They explain what was going to happen and how long it should take. They were there when we had questions and always answered the same day….”

Hazel & chris Gibbons

Dependable support

“Morgan Clark representative Marc Ross expertise, professionalism, and unwavering support have truly made a significant difference during what could have been a very challenging tim…”

Anuj Gupta

Genuine care
Fire Claim – Merseside

“Mr Chapman handled my case so professionally yet with respect and sensitivity! He couldn’t have done it better!”

Mohsen Nikrooyan

Genuine care

“Morgan Clark Remove The Stress What can you say about Pino Musso? Morgan Clark & Pino. I probably shouldn’t pick out one individual but, if ever you are unfortunate enoug…”

Feefo User

Dependable support
Fire Claim – Middlesbrough

“Impeccable standard of service by MC. The settlement, without doubt, would not have been achievable without MC. Very straightforward to deal with and available to answer question r…”

John Hines

Dependable support
Fire Claim – Mirfield

“Our fire came at the worst time it could have done – if there is such a thing. We had never been in a situation like this before and weren’t confident at dealing with t…”

S. Sandom

Dependable support

“Morgan Clark handled my insurance claim following a flood on my property. there was extensive damage. They handled all details of the claim removing most of the hassle for me in wh…”

Dr William Gorman

Dependable support
Fire Claim – Lancashire

“No areas of concern. It was done perfectly, to the point were we never even thought about the event because we knew it was left in the very capable hand of Morgan Clark who looked …”

Ian Bamforth

End-to-end management

“Morgan Clark are of diamond class – my experience started 3 years ago after a house fire and the team showed me the confidence from day one. I would probably need 5000 words …”

Jasbir Singh

Genuine care

“Morgan Clarke dealt my water leak claim very fast and the right way. I was updated often for each and every move. They are experienced in handling the claim. They are very friendly…”

Katy Marland

End-to-end management
Fire Claim – Droitwich

“Excellent service from beginning to end very informative. 5 star service through out”

T. Priddey

End-to-end management

“We had a house fire in February 2023 which is right up there as possibly one of the worst things that can happen to you and your family when your home and security is taken away fr…”

Laura

Dependable support
Fire Claim – Henley

“Everything has been very efficient. Settlement exceeded my expectations”

Anna James

Weight lifted

“I think on reflection the most important service you gave was to take the load from my shoulders.Dan and Denise smoothed out problems that I was unaware I had at the time.The traum…”

James Pinhorn

Dependable support

“When our house got flooded October 2023 following the storms. I was advised to get Loss Adjustor to act on our behalf when dealing with the insurance claim. It was the best advice …”

Lorraine O'connor

End-to-end management

“From start to finish the standard of service was high. Communication was excellent and each stage was clearly explained. Response to queries and problems was very prompt and very e…”

Miss Lesley Clements

End-to-end management
Fire Claim – Stockton on Tees

“The standard of service was very high. Keeping me informed along the way even when there was no major changes helped me feel that the whole claim was moving forward. Pino Musso was…”

Vishal Pancholi

Dependable support
Escape Of Water Claim – Middlesex

“Gilbert’s whole approach, his knowledge from various perspectives across the insurance industry and his personable manner made him easy to deal with and very helpful througho…”

L. Foulds

Dependable support

“Expert advice which ensured our claim was settled legitimately and comprehensively”

Mr and Mrs Goodbody

Dependable support

“Great service with the whole claim.
Kept well informed informed and always had quick replies from questions.
Very impressed”

Wayne

Dependable support
Escape Of Water Claim – Lancashire

“Excellent service. First class. No negative feedback to give. Very personable and professional. Put me at ease during a very worrying time.”

Rebecca Bond

Dependable support

“After having the devastation of water ruining my kitchen and parts of my living room I was given Morgan Clarke’s number. As always with anything to with insurance or claiming…”

Chris McGowan

End-to-end management
Fire Claim – Ilford

“Great service and clients needs were always met with good communication throughout the whole process. Great team, A+++++++++”

Mr Shak

Dependable support

“Morgan and Clark were a very professional ,helpful, and knowledgeable they took all the stress of our claim away and exceeded our expections in all aspects. I would highly recommen…”

Phillip Gentle

Genuine care
Fire Claim – Preston

“Pino and Sarah dealt with my claim in a professional, Friendly and efficient manner keeping me updated at all times and pursuing my insurers loss adjusters who were inadequate. I k…”

Rizwan Patel

End-to-end management

“Excellent service from beginning to end very informative at every stage , wouldn’t have been able to do anything with out them .”

Tracey Piddey

Dependable support
Fire Claim – South Yorkshire

“Morgan Clark were great to work with. If I had a significant claim and or knew someone who has, I would not hesitate in using them again or recommending them. Settlement exceeded …”

I. Reynolds

Dependable support

“Excellent service from Morgan & Clarke, we highly recommend anyone to use these guys if needed. These insurance companies are animals so if you need help contact Morgan Clarke…”

Trustpilot Review

Weight lifted

“Exemplary service, no wonder you’re a market leading company. Martin took charge of all matters lifting the burden off my shoulders when I had recently lost my mother. Both Marti…”

Fire Claim, Grimsby

Dependable support
Fire Claim – West Yorkshire

“I was impressed by the standard of service I’ve received from Morgan Clark and would happily recommend them to anyone finding themselves in similar circumstances to mine. Settleme…”

L. Clements

Dependable support
Fire Claim – Bournemouth

“Just excellent teamwork all round from my perspective, to get the job done in the best way possible. I have no negative comments to bring. Settlement exceeded my expectations.”

P. Macpherson

Dependable support

“we had never been in a situation like this before and were completely out of our depth . morgan,clark,s representative martin chapman put us at ease and explained everything to us …”

Mick Bielby