Blog Management Levels: Regional Management

David Kelly

With over 40 years’ experience in the industry, David has qualified as Associate of the Chartered Insurance Institute and a Chartered Insurance Practitioner. David has dealt with many multi-million pound commercial claims across the UK and specialises in Business Interruption.

Business Interruption is the most complex aspect in any commercial claim. Without the correct calculations, there is a serious risk to the long-term future of a business. I would suggest it is crucial for a business owner to seek professional advice from a Loss Assessor to help calculate the claim.


Customer feedback

Had a fire at my business premises and didn’t have a clue how to deal with the claim. David was brilliant at handling my claim, he got me the maximum claim I was entitled to under my policy aswel as loss of earnings for over a year until the business was up and running and earning the same sales previous to the fire. David always kept in touch to let me know the progress of my claim via email or telephone. I had so many other things to deal with and hiring Morgan Clark to deal with my claim took a lot of stress off me. Hopefully I will never be in this position again but if I was I know who to call. Thank you Morgan Clark and especially David Kelly.

Mohammed Aslam

We really don’t think we could have achieved a result, let alone this result, had it not been for you (David) and your team at Morgan Clark, so a huge thanks to you all. What’s been particularly helpful are Sarah’s situation reports which have always kept us updated. My Saturday morning ‘googling’ and coming up with the concept of using an independent Loss Assessor was certainly time well spent.

Mr Hanson

We got in touch with Morgan Clark to assist us with our Business Interruption Claim as we were not getting anywhere with our insurance company. We felt David went over and above board to ensure that we got the best settlement possible in the circumstances. He was always very friendly, approachable and professional. Due to David’s tenacity in dealing with our claim we have been able to keep our business going in this difficult time. I highly recommend Morgan Clark and would not hesitate to use them again.

Mr and Mrs Storrar

Navigating claims – clients share their stories

1 / 6
Testimonial: ReCentre Health Ltd’s story, Flood Claim, London

ReCentre Health Ltd’s story, Flood Claim, London

After a severe leak caused major water damage, ReCentre Health turned to…
Testimonial: Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd

Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd

Following a major flood that destroyed vital stock and equipment Sharma turned…
Testimonial: How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire

How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire

Ted and Wendy recall their experience when a firework caused a devastating…
Testimonial: Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark

Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark

Mrs Evans talks through her experience as a landlord having to make…
Testimonial: Expert Management of House Fire Insurance Claim in Devon by Morgan Clark

Expert Management of House Fire Insurance Claim in Devon by Morgan Clark

When Jane had an explosion at her home she had no idea…
Testimonial: Successful Resolution of Suffolk Home Fire Claim by Morgan Clark

Successful Resolution of Suffolk Home Fire Claim by Morgan Clark

When Rob and Catriona returned home from work to find their house…

Why choose us

We will help you get back into your property as quickly as possible, ensuring you receive the full settlement you’re entitled to.

See all of our reviews on
Fire Claim – St Helens

I cannot speak highly enough about the service I have received from Morgan Clark. At one of the darkest hours of our lives you were there and every member of the team has provided n…

Dr Robert Hirst

We lost our beautiful home to a fire, the following morning we had a few loss adjusters at out burnt out door. Nathan was not pushy and was patient and respectful, we signed up and M…

Amanda Sarson

Pino was fabulous. Even at 7pm he answered the phone.

Yuen Ling Tse

From day one Morgan Clark was an incredible help after we lost everything in a house fire. We wouldn’t have known where to start dealing with the insurers or rebuilding the pro…

Ellie Hartland & Glenn Gooden

I have worked with Morgan Clark on more than one occasion. I truly believe customer satisfaction and providing all round exceptional service to the customer is their company ethos. <…

Javed Hussain

Fire Claim – Hertfordshire

As a property owner located in the USA, I could not imagine handling this claim without the expertise of Morgan Clark. They just made it so easy and low stress.

Andrew Dougill

Great communication. Very prompt. Easy to contact the right person when required.

Crighton Mather

Fire Claim – Leeds

I was constantly kept informed by email, text and phone ,whenever there was a new development concerning the insurance company, the claim or progress of the building work. I especial…

Peter Craggs

Flood Claim – Cambridgeshire

Please thank Dan Norris. Dan is a very lovely person. My husband died at the start of this claim, and Dan was so kind and supportive and was always there to help me. I couldn’t have…

Janice Donovan

Fire Claim – Tiverton

I was very happy with David’s work and I cannot praise his persistence enough. I do not think I could have achieved as good repairs without his help.

D. Reed

From start to finish the standard of service was high. Communication was excellent and each stage was clearly explained. Response to queries and problems was very prompt and very eff…

Miss Lesley Clements

I don’t think it’s possible for a layman to resolve a major insurance claim without the help of a loss assessor.

In our case our insurer’s loss adjuster trie…

Escape of Water Claim, Willingham

Having become involved in a considerable insurance claim concerning a property involved in a neighbouring gas explosion and fire I am thankful to have had Morgan Clark navigate thing…

Philip Lyndon

Absolutely excellent from start August 2023 . We would still be in the dark and struggling, they are still fighting for us! Flood

Lynda & Ian Murray

Couldn’t fault anything
Really don’t know what, we would have done without them they took the stress, from everything to do with insurance claim all our questions w…

Linda French

Until we suffered a serious house fire in 2016, we had never heard of an insurance assessor and had absolutely no idea of their function. We were alerted to their existence by neighb…

Catriona Chase

Morgan Clark – thoroughly recommended!
We were totally inexperienced at making insurance claims, and uncertain how to manage anything after a serious fire. At first we wo…

Brigid Curtis

What an absolutely fabulous company, they took all the stress and hard work from us and sorted everything, what started as an horrific time for us having a major fire, was made so mu…

Joanne McVicar

Fire Claim – Mirfield

Our fire came at the worst time it could have done – if there is such a thing. We had never been in a situation like this before and weren’t confident at dealing with the…

S. Sandom

The service we received from David & Natalie went way above our expectations. They completely put our minds at ease!

Escape Of Water Claim – Southampton

Daniel Norris

Daniel has worked in the insurance industry for over 10 years, as a Loss Adjuster and Claims Manager. Daniel joined Morgan Clark as a Loss Assessor, bringing experience from Real Estate, Commercial Property and Social Housing losses.

To insurance companies you are just a number, however to me each claim we deal with is personal, so it becomes my goal to ensure that you receive every element that you are entitled to as part of your claim.


Customer Feedback

Daniel has been great. He has made a very stressful time much easier for us.  He was always available and answered emails and tel calls promptly and advocated really well on our behalf. We were very impressed with his can-do attitude… Since MC came on board, we felt “safe”.  We felt reassured that our home would be sorted and someone would advocate on our behalf.

Mr Sira, Hitchin

I cannot overstate how fantastic Dan Norris has been in dealing with our claims. I would highly recommend Dan Norris and Morgan Clark to anyone going through an insurance claim. Dan and Morgan Clark provided the best customer service and fought very hard to get the best outcome for us.
Dan put us at ease from our first meeting and clearly communicated the process and managed our expectations with regards to the timing. Throughout the process, he provided regular updates. Most importantly, he has shown himself to clearly be very knowledgeable and great at executing the key part, which is getting a favourable outcome for the client. Please pass my thanks onto Dan Norris once again.

Dipak Vora, Chigwell

Dan has been wonderful and I feel has represented our interests 100% through some very tough going. He has always been kind, courteous and reassuring, particularly through some times I found quite difficult. He definitely worked his magic for me on multiple occasions, and I know the happy outcome we have is due to his hard work. Dan provided us with regular updates, even when news wasn’t so good. We were certain he was fighting a very difficult corner for us in a totally professional way.

Jane Hampshire, Thruxton

Navigating claims – clients share their stories

1 / 6
Testimonial: ReCentre Health Ltd’s story, Flood Claim, London

ReCentre Health Ltd’s story, Flood Claim, London

After a severe leak caused major water damage, ReCentre Health turned to…
Testimonial: Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd

Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd

Following a major flood that destroyed vital stock and equipment Sharma turned…
Testimonial: How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire

How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire

Ted and Wendy recall their experience when a firework caused a devastating…
Testimonial: Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark

Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark

Mrs Evans talks through her experience as a landlord having to make…
Testimonial: Expert Management of House Fire Insurance Claim in Devon by Morgan Clark

Expert Management of House Fire Insurance Claim in Devon by Morgan Clark

When Jane had an explosion at her home she had no idea…
Testimonial: Successful Resolution of Suffolk Home Fire Claim by Morgan Clark

Successful Resolution of Suffolk Home Fire Claim by Morgan Clark

When Rob and Catriona returned home from work to find their house…

Why choose us

We will help you get back into your property as quickly as possible, ensuring you receive the full settlement you’re entitled to.

See all of our reviews on

They were helpful and supportive at a very difficult time – immediate aftermath of a house fire. Managing an insurance claim and building works and moving out of the house whil…

Vicki Evans

I was contacted by Morgan Clark after a serious house fire. I appointed them to manage my claim and was very pleased with the service. They handled every aspect of the process with…

Edward Faherty

Fire Claim – Cornwall

With my situation I am so glad that I chose Morgan and clark to assist me with my claim as from the very start all the way through David and Natalie were there to take the str…

Mrs Julie Fillingham

We are both pensioners in our 70’s. Eight years ago we let our family home to supplement our pensions. Unfortunately, there was a fire incident in the kitchen. The occupiers were o…

Mr Choudhary

The service we received from Morgan Clarke was something else. Initially the whole thing just looked a nightmare but Pino and Morgan Clark came to us and gave us the reassurance we r…

Bilal Yusuf

Fire Claim – Walton

Robert was very informative and alleviated any concerns we had… Robert reassured us and said we could call him at anytime, which we did, with many questions and he was accommod…

R. Carroll

Professional and caring team, kept me fully informed throughout the process and delivered what they said

Mrs Green / Pauline Perry

Fire Claim – Hastings, East Sussex

During this very traumatic, life changing experience we were extremely relieved to have instructed Morgan Clark to deal with the claim. Their help, knowledge and expertise was very c…

Catherine Wilson

What an absolutely fabulous company, they took all the stress and hard work from us and sorted everything, what started as an horrific time for us having a major fire, was made so mu…

Joanne McVicar

Fire Claim – Southampton

I am grateful for the support given by Morgan Clark as I feel without them I would have not been able to have as much covered by insurance as we did. Very happy with the overall clai…

K. McGregor

Morgan Clark represented us after a major leak required the interior of our home to be stripped back, dried out, and reconstructed over 7 months. They were very professional and resp…

David

Morgan Clark representative Marc Ross expertise, professionalism, and unwavering support have truly made a significant difference during what could have been a very challenging time….

Anuj Gupta

Fire Claim – Potters Bar

Absolutely delighted in every respect… The weight of responsibility was lifted from my shoulders and everything was undertaken in a totally professional manner. I cannot image …

Graham Pooley

They were fantastic from the start. This was our first claim ever and although we’d been advised by friends to use a private loss adjuster we hadn’t been interested as we…

Antonia Macintyre

Morgan Clarke dealt my claim very fast and right way. It was too easy to handle with them. I was updated very often for each and every move. They are experienced in handling the clai…

Thirunavukkarasu Kulandaisamy

Fire Claim – Sheffield

Martin was great throughout the process. We didnt really know where to start and Martin just took all the stress out of the process. He explained things well. His experience having w…

F. Parkinson

Fire Claim – Cambridgeshire

As you can imagine, after our house fire we were very scared and apprehensive about the whole insurance claim and subsequent works. We had never experienced anything like this in the…

Tony Cornwell

Rang with a new enquiry; the helpful receptionist passed me to Alan who took the time to listen as to what had happened. He explained that the case was unlikely to fall within the re…

R Gabriel

Ian was a gentleman and absolute professional in his introduction of Morgan Clark and its insurance assessor services to us. He has a very calm friendly reassuring approach, no hard …

Fire Claim – Worcester

Fire Claim – Tiverton

I was very happy with David’s work and I cannot praise his persistence enough. I do not think I could have achieved as good repairs without his help.

D. Reed

Gilbert Theodore

Gilbert joined Morgan Clark with over 25 years’ experience in the insurance industry ranging across underwriting, sales, brokering, loss adjusting and Loss Assessing. This experience gives him a deep insight into consumer rights, complaint handling procedures and dispute resolution that regularly benefits our clients.

Three years working for the Financial Ombudsman Service really opened my eyes to just how many claims end in some form of dispute between claimants and their insurers. Even where an insurance contract exists between the two parties and the insurer has paid their Loss Adjuster to oversee a claim, the potential for disagreement and / or poor service, is still extremely high.


Customer Feedback

Gilbert theoretically held my hand throughout the whole process, he was readily available whenever I called him and always put me at ease whenever I had a question. Gilbert made, what was essentially a very traumatic time seem like a walk in the park. He was professional and very knowledgeable throughout the whole process. An absolute 5* service was received.

Ms B, Essex

I cannot thank Gilbert enough for all he did to help us though this very trying and stressful experience. He was amazing – good humoured, knowledgeable, efficient & thoroughly professional throughout. I could not have done this without Morgan Clark’s representation and specifically Gilbert’s guidance. I would not hesitate to recommend Morgan Clark to anyone in our situation. We are so grateful to the company. I don’t like to think how stressful the process would have been without Gilbert to represent our interests and to advise us every step of the way. We won’t forget how much he helped us.

Ms Mottashed, Ely

Morgan Clark came recommended to us by a family friend and we are so grateful to and feel so lucky to have had them looking after us. We had a house fire 15 months ago and were really struggling, even to secure proper alternative accommodation. We met with Alan from Morgan Clark, who explained how they could help, and we signed up immediately. We were assigned Gilbert Theodore, whose name has now gone down as legendary in our household. He fought every battle for us and made what could have been a very difficult /stressful time so much more bearable.
Thanks to Gilbert, we were given alternative accommodation, and repairs finally began on the house. He assembled an excellent team to repair our house, was incredibly kind, patient, and diligent and responded to every question or issue had immediately. The house was rebuilt beautifully and at every step along the way, Gilbert dealt with any difficulties on our behalf, and he could not have been more thorough or supportive. It was a real pleasure to work with him and utterly brilliant having him on our side. I cannot recommend him or Morgan Clark highly enough. Eternally grateful, and so relieved to be home now.

Rachel Wagstaff, Croydon

Navigating claims – clients share their stories

1 / 6
Testimonial: ReCentre Health Ltd’s story, Flood Claim, London

ReCentre Health Ltd’s story, Flood Claim, London

After a severe leak caused major water damage, ReCentre Health turned to…
Testimonial: Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd

Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd

Following a major flood that destroyed vital stock and equipment Sharma turned…
Testimonial: How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire

How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire

Ted and Wendy recall their experience when a firework caused a devastating…
Testimonial: Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark

Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark

Mrs Evans talks through her experience as a landlord having to make…
Testimonial: Expert Management of House Fire Insurance Claim in Devon by Morgan Clark

Expert Management of House Fire Insurance Claim in Devon by Morgan Clark

When Jane had an explosion at her home she had no idea…
Testimonial: Successful Resolution of Suffolk Home Fire Claim by Morgan Clark

Successful Resolution of Suffolk Home Fire Claim by Morgan Clark

When Rob and Catriona returned home from work to find their house…

Why choose us

We will help you get back into your property as quickly as possible, ensuring you receive the full settlement you’re entitled to.

See all of our reviews on
Fire Claim – Bristol

Service was very good, David Lawton kept me informed even though the loss adjuster is taking his time to finalise the contents settlement. I had no problems in contacting David at ay…

Edwin T Hughes

Fire Claim – Cambridgeshire

As you can imagine, after our house fire we were very scared and apprehensive about the whole insurance claim and subsequent works. We had never experienced anything like this in the…

Tony Cornwell

From day one Morgan Clark was an incredible help after we lost everything in a house fire. We wouldn’t have known where to start dealing with the insurers or rebuilding the pro…

Ellie Hartland & Glenn Gooden

Excellent service during a very difficult time

Daniel Waller

Fire Claim – Lancashire

No areas of concern. It was done perfectly, to the point were we never even thought about the event because we knew it was left in the very capable hand of Morgan Clark who looked af…

Ian Bamforth

Explosion Claim – Portsmouth

Such a professional standard of service they made everything so much easier by taking over all of the hard complicated stuff and making us feel that we where the customers not the in…

M. McCormick

I have worked with Morgan Clark on more than one occasion. I truly believe customer satisfaction and providing all round exceptional service to the customer is their company ethos.</…

J Hussain

Fire Claim – Tiverton

I was very happy with David’s work and I cannot praise his persistence enough. I do not think I could have achieved as good repairs without his help.

D. Reed

Flood Claim – Essex

Matt was worth his weight in gold. He liaised and negotiated with the insurance company on our behalf and secured the best outcome for us. The overall service we received from Morga…

J. Singh

We were flooded on Sunday 9th Feb 2020 due to Storm Ciara. We contacted Morgan Clark to act for us with our claim. In spite of lockdown due to Covid-19 they dealt with the claim very…

Vivien Cowgill

My damages value was too small for Morgan Clark, understandably, but their Paul Taylor went out of his way to listen, advise, assist, reassure and point me in the right direction to …

Trustpilot User

Morgan Clark represented us after a major leak required the interior of our home to be stripped back, dried out, and reconstructed over 7 months. They were very professional and resp…

David

Silchester Sports Pavilion

Until I had a serious house fire in May 2019 I had no ideas that companies like Morgan Clark existed. But let me tell you when your world has fallen apart the last thing you need is …

Robert Hirst

We engaged Morgan Clark to help us with a Covid Business Interruption claim.
Having been brushed off by our insurance broker Tony Clark agreed to review our policy to see if we…

Ian Duckett

Business Interruption Claim – Bournemouth

Absolutely recommend David to anyone who is making a claim….could not be happier. Settlement exceeded my expectations.

Dan Cattell

Morgan Clark provide an excellent professional service and i would not hesitate to recommend them to family and friends.

Mr Stephen Jackson

Fire Claim – Rochdale, Lancshire

I was extremely sceptical of this sort of service, “ambulance/fire engine chasers”, but I’m really glad I gave Robert some time on the morning of the fire. One of m…

Danny Knott

Fire Claim – Cambs

Without this service I would not of known where to start. The fire chief on the night gave me a card with morgan Clark details on and that was the start of me being able to deal with…

Mrs Devina Crane

Fire Claim – Beverley

There is nothing to improve, 5 stars in all areas. Settlement exceeded my expectations.

Bryoni Butler

David Lawton

David has over 12 years’ experience in the insurance claims industry and has worked on all types of claims. He now deals with domestic and commercial claims in the South West region.

With over 15 years’ experience as a Loss Adjuster, I always felt that I was not able to assist the policy holder as much as I would have preferred to. As a result, I made the move away from working for the insurer to focus on helping the individual. I have undertaken many high-profile claims including the Somerset Levels floods in December 2014.


Customer Feedback

David is very knowledgeable and gave us good advice and helped tremendously with our claim…The service was absolutely amazing and second to none – 1st class work and communications.

Mr Oakden, Dorset .

The final settlement for the contents claim was higher than the first offer from the insurance company and in excess of the insured value. David Lawton went the extra mile to ensure our contents claim value was met. In fact the final valuation exceeded the claimed amount. Coming from a project management background I am not the easiest person to deal with, (I already know it all!) and at no time did I appear to be aggravating him. He is a true diplomat and a credit to the company.

Mr Large, Somerset

We were unaware of insurance assessors before our devastating fire but so pleased we found Morgan Clark. They acted in our interests with the insurance company and took all the hard work and stress away. We were extremely worried to hear that we were under insured for contents as we had never heard of the ‘equalising Clause’ before and we were concerned that our claim would be very small. However David from Morgan Clark gave us good advice and the final outcome was better than we had expected. I know that had we tried to deal with the insurance company by ourselves a stressful time in our lives would have been made even worse. I can thoroughly recommend them to anyone unfortunate enough to be going through a similar situation.

Mary and Nick Nichols, Codford

Navigating claims – clients share their stories

1 / 6
Testimonial: ReCentre Health Ltd’s story, Flood Claim, London

ReCentre Health Ltd’s story, Flood Claim, London

After a severe leak caused major water damage, ReCentre Health turned to…
Testimonial: Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd

Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd

Following a major flood that destroyed vital stock and equipment Sharma turned…
Testimonial: How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire

How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire

Ted and Wendy recall their experience when a firework caused a devastating…
Testimonial: Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark

Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark

Mrs Evans talks through her experience as a landlord having to make…
Testimonial: Expert Management of House Fire Insurance Claim in Devon by Morgan Clark

Expert Management of House Fire Insurance Claim in Devon by Morgan Clark

When Jane had an explosion at her home she had no idea…
Testimonial: Successful Resolution of Suffolk Home Fire Claim by Morgan Clark

Successful Resolution of Suffolk Home Fire Claim by Morgan Clark

When Rob and Catriona returned home from work to find their house…

Why choose us

We will help you get back into your property as quickly as possible, ensuring you receive the full settlement you’re entitled to.

See all of our reviews on
Fire Claim – Dorset

It was absolutely amazing and second to none. 1st class work and communications. Settlement exceeded my expectations

Paul Oakden

I was a bit sceptical about signing up with Morgan Clark at first, as I wasn’t aware companies like these existed. However, after being explained what Morgan Clark did and how they…

Mr Malik

Pino was fabulous. Even at 7pm he answered the phone.

Yuen Ling Tse

This is the first time I use Morgan Clark and I found them very professional especially David Kelly and Sara Logan who kept me informed and up to date with my claim despite the lockd…

Bassam Juma

Fire Claim – Wigan

Standard was, in a nutshell excellent. We most definatley couldn’t have managed without Pino,Sara , Robert and everybody else involved. Pino and Sarah were very, very helpful a…

Steve Ashcroft

Fire Claim – Warwickshire

TBH the service and the advise that was given to us was excellent Paul Taylor fought a long and hard battle for us against our insurers Aviva to ensure us the best payout from them. …

Sanjay Nagar

Exemplary service, no wonder you’re a market leading company.
Martin took charge of all matters lifting the burden off my shoulders when I had recently lost my mother. Both M…

Fire Claim, Grimsby

Fire Claim – Hastings, East Sussex

During this very traumatic, life changing experience we were extremely relieved to have instructed Morgan Clark to deal with the claim. Their help, knowledge and expertise was very c…

Catherine Wilson

Rang with a new enquiry; the helpful receptionist passed me to Alan who took the time to listen as to what had happened. He explained that the case was unlikely to fall within the re…

R Gabriel

Fire Claim – Gwynedd

We were extremely satisfied with the service we received and would highly recommend Morgan Clark to deliver a high level of customer care in what can be a fraught and difficult time,…

Mr A. A Kujore/Ms G M Roberts

Fire Claim – Swanley

Without Gilbert we would not have been able to get through this traumatic experience. His advice and help has been immeasurable. We cannot thank him enough.

Peter Hammond

Flood Claim – Welshpool

I could not recommend Morgan and Clark highly enough. Indeed I have already informed a colleague, who suffered a flood recently, of the outstanding service Morgan and Clark offer.</p…

Rebecca Midwinter

The service has been fantastic. Dan in particular has been very supportive and informative, offered me his best advise and how to proceed with the issues I’m having. Communication…

Mrs Hussain

Fire Claim – Fflintshire

We felt the assessors were ‘our team’ and tried to obtain the best result they could. Settlement exceeded my expectations.

Christopher Hetherington

Extremely professional and helpful .A credit to your company.
I was kept very well informed.

Settlement exceeded my expectations.

Fire Claim, Plymouth

Lightning Claim – Bury

Our high level of satisfaction with Morgan Clarke comprised of many fundamental components including communication, teamwork and collaboration skills, problem-solving, accuracy and q…

Dr Baqar & Mrs Andrea Ali

I contacted Morgan Clark when my water pipes burst and flooded the whole house. It was a painful experience but as soon as Morgan Clark took over I felt a weight had been lifted. The…

Miss Julia Morley-Drulia

Sunny Singh was extremely helpful with an insurance claim I was not making any headway with before speaking to him. Friendly, nothing was too trouble. Overall excellent experience</p…

Victoria W

You navigated me through a horrible experience with patience and understanding
If I hadn’t had your service I think I would still have a damp property as I certainly had…

Annette Goldsmith

Flood Claim – Stowmarket

Really helpful, felt he was on our side! Email, text and phone, always there! Settlement exceeded my expectation.

Sarah Leggett

Bob Hickson

Bob brings over 40 years of experience in the insurance and claims industry, with a strong focus on large and complex losses. His career spans roles as a Loss Adjuster, Forensic Claims Specialist, and Director, working across both national and international cases. His expertise covers major domestic and commercial losses, scheme claims, and forensic insurance support.


Navigating claims – clients share their stories

1 / 6
Testimonial: ReCentre Health Ltd’s story, Flood Claim, London

ReCentre Health Ltd’s story, Flood Claim, London

After a severe leak caused major water damage, ReCentre Health turned to…
Testimonial: Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd

Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd

Following a major flood that destroyed vital stock and equipment Sharma turned…
Testimonial: How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire

How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire

Ted and Wendy recall their experience when a firework caused a devastating…
Testimonial: Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark

Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark

Mrs Evans talks through her experience as a landlord having to make…
Testimonial: Expert Management of House Fire Insurance Claim in Devon by Morgan Clark

Expert Management of House Fire Insurance Claim in Devon by Morgan Clark

When Jane had an explosion at her home she had no idea…
Testimonial: Successful Resolution of Suffolk Home Fire Claim by Morgan Clark

Successful Resolution of Suffolk Home Fire Claim by Morgan Clark

When Rob and Catriona returned home from work to find their house…

Why choose us

We will help you get back into your property as quickly as possible, ensuring you receive the full settlement you’re entitled to.

See all of our reviews on
Fire Claim – Lancastershire

Pino was always available to talk, and guided us through the process. Liased directly with the insurers and put our minds at ease. Settlement exceeded my expectations.

J. Tyson

Escape Of Water Claim – Stoke-on-Trent

I am extremely satisfied with the overall standard of service I received during the settlement of my water escape damage claim. From start to finish, the process was managed with a h…

Vivek Singh

Both myself and my partner have been supported by Martin Chapman after a recent house fire. Martin and his secretary Sarah dealt directly with our insurance company to ensure the wor…

Vicki

Hello, after having a small kitchen Fire Pino and Sarah were appointed as our Loss Assessors.
Could have not been more happy with there performance

Jc

The service we received from David & Natalie went way above our expectations. They completely put our minds at ease!

Escape Of Water Claim – Southampton

Fire Claim – Wigan

Standard was, in a nutshell excellent. We most definatley couldn’t have managed without Pino,Sara , Robert and everybody else involved. Pino and Sarah were very, very helpful a…

Steve Ashcroft

Fire Claim – London

It was the best thing I did to assign Morgan Clark to help me with my claim . They have a lot of experience in this field , I’ve never had to make a claim for fire before so th…

Emine Enver

Fire Claim – Rochdale, Lancshire

I was extremely sceptical of this sort of service, “ambulance/fire engine chasers”, but I’m really glad I gave Robert some time on the morning of the fire. One of m…

Danny Knott

We found ourselves in a position of having to make a claim, a loss adjuster attended from the insurers with an offer being made shortly afterwards.

Being a loss adjuster mysel…

Karl Morse

This is the second time over the last several years we have used this service. On both occasions the support, guidance and outcome was exceptional. I would highly recommend that anyo…

David

Escape Of Water Claim – Kings Langley

From the first conversation, Matt was thorough, patient and incredibly understanding. He removed any panic and stress that I possessed from the previous encounters with the insurance…

J. Boyd

Fire Claim – Bognor Regis

We where guided through this process with kindness and totally clarity throughout. Settlement exceeded my expectations. We cannot recommend highly enough all parties concerned.

Michael Webster

I had the privilege of instructing Morgan Clark after a devastating fire at one of my rented properties, and I must say, they were a true lifesaver. Ryan, in particular, stood out fo…

Matthew Lewis

Fire Claim – Fflintshire

We felt the assessors were ‘our team’ and tried to obtain the best result they could. Settlement exceeded my expectations.

Christopher Hetherington

Absolutely great from the beginning Marc was always available to sort out that any problems were progressed smoothly whilst acting as liaison between ourselves and the Building Com…

Carolyn and Miguel Alamo

Fire Claim – Walton

Robert was very informative and alleviated any concerns we had… Robert reassured us and said we could call him at anytime, which we did, with many questions and he was accommod…

R. Carroll

We suffered some serious storm damage in February 2022 when 2 very large trees fell. Morgan Clark responded quickly and with the minimum of administrative fuss. It took nearly 10 mon…

Peter Hillier

I was very wary of getting involved at first as they sought out me. However, they were very reassuring at beginning when we were in state of shock after house fire. Always replied pr…

Stan Johnston

Fire Claim – Merseside

Mr Chapman handled my case so professionally yet with respect and sensitivity! He couldn’t have done it better!

Mohsen Nikrooyan

When I got the news that a house I was letting had a serious fire that made it uninhabitable I was full of dread about how I would cope with whatever was to come, before I had it bac…

Catherine Fryett

Ian Carter

Ian joined Morgan Clark with 11 years previous experience recommending insurance products to private and business clients. Ian’s approach is to ensure the customer is fully protected throughout a complex claim, with an appreciation that they are going through a very difficult period of their lives.

“It is rewarding to know that the client is getting the best possible support to help with their claim and that Morgan Clark can eliminate the stress by taking control of all the complexities of negotiating a settlement with a large insurer.”


Customer feedback

He was friendly and informative without being pushy, which is what we found with others.

Mr Nicholls, Codford

Thoroughly appraised the devastating situation, took control of my needs from an insurance perspective when my insurance lady turned up and asked questions I would never have thought of. More importantly took someone aside in my household and warned them I would probably go into shock later and to watch out for this which I did. So that alone was invaluable.

Lilias Ahmeira, Somerset

Morgan Clarks representative, Ian Carter turned up the day after the fire and gave solace and professional advice. We felt satisfied they could help us. The conversation was sincere and progressive and we moved from there to later conversations with the insurers.

Richard and Dee Thorne, Thruxton

Why choose us

We will help you get back into your property as quickly as possible, ensuring you receive the full settlement you’re entitled to.

See all of our reviews on

Having Morgan Clarke represent us changed our lives during a very difficult time. Our loss assessor Martin Chapman and the team behind him worked tirelessly to make sure our claim we…

Shirley Hartnell

Flood Claim – Exeter

David very patiently answered our technical queries and we had complete confidence in his advice.

K. Vickers

I was very wary of getting involved at first as they sought out me. However, they were very reassuring at beginning when we were in state of shock after house fire. Always replied pr…

Stan Johnston

Fire Claim – Rochdale, Lancshire

I was extremely sceptical of this sort of service, “ambulance/fire engine chasers”, but I’m really glad I gave Robert some time on the morning of the fire. One of m…

Danny Knott

Impact Claim – Dorset

Given the circumstances we could not ask for any more. Very helpful over a long period of very frustrating dealings with the Insurance Company and their Adjuster.

P. Hillier

Business Interruption Claim – Bournemouth

Absolutely recommend David to anyone who is making a claim….could not be happier. Settlement exceeded my expectations.

Dan Cattell

Professional service from experts in their field, highly recommended.

Iain Mack

Morgan Clarke dealt my claim very fast and right way. It was too easy to handle with them. I was updated very often for each and every move. They are experienced in handling the clai…

Thirunavukkarasu Kulandaisamy

Fire Claim – Portsmouth

Cannot be faulted in any area as far as we were concerned. Superb, effective and supportive throughout the process.

Mr H. Raison

I can’t commend Morgan Clark enough! Without them being by side I’m not sure how I would’ve got through the terrible ordeal of having my property burnt down. Thei…

Mr Kunner

Through all the difficult times, the ups and the downs, Mr Marc Ross’s (loss advisor at Morgan Clark) experience, level headedness and professionalism has been immense and havi…

Mohamed Khalifa

I have worked with Morgan Clark on more than one occasion. I truly believe customer satisfaction and providing all round exceptional service to the customer is their company ethos.</…

J Hussain

We are so pleased we appointed Tony Clark of Morgan Clark to handle our insurance claim for us. He was so knowledgeable and professional in all respects in his dealing with us and …

Lyn Armitage

I cannot fault the service I received, everyone I dealt with were very helpful .

I was treated with the utmost respect at all times as the incident was very traumatic due to t…

Impact Claim, Cambridgeshire

Good service

Michelle Garner

Exemplary service, no wonder you’re a market leading company.
Martin took charge of all matters lifting the burden off my shoulders when I had recently lost my mother. Both M…

Fire Claim, Grimsby

Fire Claim – Swanley

Without Gilbert we would not have been able to get through this traumatic experience. His advice and help has been immeasurable. We cannot thank him enough.

Peter Hammond

Until we suffered a serious house fire in 2016, we had never heard of an insurance assessor and had absolutely no idea of their function. We were alerted to their existence by neighb…

Catriona Chase

Fire Claim – Bristol

He was sympathetic and excellent… we are so grateful that he came to see us. We felt we had someone on our side. Very confident with the whole service. Settlement exceeded my e…

Paul Uttley

Fire Claim – Birmingham

Paul Taylor was extremely helpful at a very difficult time for us and our family. The service we were given was fantastic and I cannot thank Morgan Clark and Paul Taylor enough for w…

Mr and Mrs Nathoo