Blog Management Levels: Regional Management

Alan Burnell

Alan has a lifetime of experience in the insurance industry, with over 25 years as a Loss Assessor, and he has dealt with claims on behalf of both residential and commercial policyholders. As a result, he knows at first hand the many different challenges that lie ahead for policyholders:

People are on a steep learning curve at the outset of an insurance claim and our job, as their dedicated Loss Assessor, is to guide our clients through the process and ensure they make informed decisions about how their property is re-built. They’re the boss – so we’ll fight for what they want to happen.


Customer feedback

To take the stress off our shoulders and deal with the Insurance Company direct was a tremendous relief. Thank you again Alan, for driving into our drive and saving us from extra stress. Both myself and my husband Michael are extremely grateful to you, Louise and Beth for all the hard work you all did. Without you all, we could not have done it ourselves

Ms Hughes, Essex

Alan was very helpful, friendly and extremely informative. He guided us through the initial process of making a claim after the traumatic experience of having a house fire.

Ms Riley, Wigan

What I really liked about Alan was that he listened to me. I felt he understood my problem and offered genuine assistance. I did not feel pressurised or over-sold. He appeared to know his subject.

Tom Roberts, London

What our clients say, in their own words…

Testimonial: ReCentre Health Ltd’s story, Flood Claim, London

ReCentre Health Ltd’s story, Flood Claim, London

After a severe leak caused major water damage, ReCentre Health turned to…
Testimonial: Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd

Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd

Following a major flood that destroyed vital stock and equipment Sharma turned…
Testimonial: How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire

How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire

Ted and Wendy recall their experience when a firework caused a devastating…
Testimonial: Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark

Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark

Mrs Evans talks through her experience as a landlord having to make…
Testimonial: Expert Management of House Fire Insurance Claim in Devon by Morgan Clark

Expert Management of House Fire Insurance Claim in Devon by Morgan Clark

When Jane had an explosion at her home she had no idea…
Testimonial: Successful Resolution of Suffolk Home Fire Claim by Morgan Clark

Successful Resolution of Suffolk Home Fire Claim by Morgan Clark

When Rob and Catriona returned home from work to find their house…

Why choose us

We will help you get back into your property as quickly as possible, ensuring you receive the full settlement you’re entitled to.

See all of our reviews on
Fire Claim – Worcester

From what was the worst day of my life where I list pretty much every thing I now have a beautiful home better than original and all contents replaced still leaving a little over for…

Stephen Wood

Quite simply if it were not for the expertise and professionalism of Morgan Clark I would not have achieved such a fantastic result with my insurance claim after a flash flood devast…

Lilias Ahmeira

We approached Morgan Clark to assist us with an insurance claim during Covid. Their service has been fantastic from the beginning. David Kelly and Sarah Lohan have been our main cont…

Shirley Hanson

From start to finish my entire experience with Morgan Clark was extremely positive on all levels.

I found Martin Chapman who helped guide me through the claim to be conscie…

Michael Button

Absolutely excellent from start August 2023 . We would still be in the dark and struggling, they are still fighting for us! Flood

Lynda & Ian Murray

Fire Claim – Coventry

I have no complaints or issues to raise with the service provided, you have been brilliant! Ryan has been a tremendous help throughout the whole claim. He was always on hand to answe…

H. Aujla

The level of service and customer care received from the dedicated team at Morgan Clark was second to none. Martin and Pino pulled out all the stops to make sure that the settlement …

J Roberts

I am a non-resident landlord and my worst fears came true when my property was subject to fire damage. As this happened during the Corona pandemic, it was not possible to travel to t…

Dr. NT

Excellent service during a very difficult time

Daniel Waller

I originally filed a claim with my insurance company for business interruption due to covid closures. For 9 months of closure they came back to me with a settlement of £200.

Stacey Fitchett

Fire Claim – Lancastershire

Pino was always available to talk, and guided us through the process. Liased directly with the insurers and put our minds at ease. Settlement exceeded my expectations.

J. Tyson

Morgan Clark treated us with care and respect from the beginning to end of the whole process and took all of the hard work out of our claim leaving us to be the customer and did ever…

Michael McCormick

Impact Claim – Middlesborough

Both very friendly, and helped remove a lot of stress. I thought the whole process was handled very well, and I was very happy with the outcome. Settlement exceeded my expectations. …

M. Samuels

I can’t commend Morgan Clark enough! Without them being by side I’m not sure how I would’ve got through the terrible ordeal of having my property burnt down. Thei…

Mr Kunner

Very professional frist time I’ve clamed and did all the work for us

Mr & Mrs Howard

Fire Claim – Gwynedd

We were extremely satisfied with the service we received and would highly recommend Morgan Clark to deliver a high level of customer care in what can be a fraught and difficult time,…

Mr A. A Kujore/Ms G M Roberts

Fire Claim – Norfolk

From the first meeting with Daniel, the meeting with Gilbert and the help that Denise was always ready with, we could not find fault with the service we have received. Settlement exc…

Mr & Mrs Gibbons

Fire Claim – Warwickshire

TBH the service and the advise that was given to us was excellent Paul Taylor fought a long and hard battle for us against our insurers Aviva to ensure us the best payout from them. …

Sanjay Nagar

Fire Claim – Hertfordshire

As a property owner located in the USA, I could not imagine handling this claim without the expertise of Morgan Clark. They just made it so easy and low stress.

Andrew Dougill

Fire Claim – Surbiton

I have felt very supported from the beginning of my claim by everyone while the hard work was done for me. Really grateful and zero concerns. Really quick at replying to any emails I…

Catherine King

Marc Ross

Marc has worked in the loss assessing industry for more than 25 years. Over this time he has handled many high-value and high-profile domestic and commercial claims. He now has overall responsibility for all large and complex claims.


Customer feedback

It was reassuring in such a stressful situation to feel safe in his capable hands. We were informed all along the way and trusted Marc Ross’ judgement at all times. I’m sure we would not have been able to cope with the stress without his help and guidance.

Mr & Mrs Robertson, Chesterfield.

Until your rep turned up on our doorstep we did not know that companies like yours existed. We are extremely pleased that your company acted for us – having no prior knowledge of a major insurance claim we were glad to have someone like Marc Ross guide us through the situation. Thank you.

Mr Richards, St

Marc Ross has been absolutely fantastic from start to finish. He is so experienced and knowledgeable and we cannot recommend Morgan Clark, Marc in particular, highly enough. We tell everyone what a huge difference it made, to have someone working in your interests and supporting you all the way through. Marc was always accessible and responsive when we needed him to be. We are so glad we appointed Morgan Clark to support us after our house fire.

Our insurers were happy for us to appoint Morgan Clark and had history of working alongside each other. It was really a very supportive and effective working relationship between all the key people which made our claim easy to manage. Despite the trauma of the event, everything else was handled smoothly.

Joanna Friend

What our clients say, in their own words…

Testimonial: ReCentre Health Ltd’s story, Flood Claim, London

ReCentre Health Ltd’s story, Flood Claim, London

After a severe leak caused major water damage, ReCentre Health turned to…
Testimonial: Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd

Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd

Following a major flood that destroyed vital stock and equipment Sharma turned…
Testimonial: How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire

How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire

Ted and Wendy recall their experience when a firework caused a devastating…
Testimonial: Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark

Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark

Mrs Evans talks through her experience as a landlord having to make…
Testimonial: Expert Management of House Fire Insurance Claim in Devon by Morgan Clark

Expert Management of House Fire Insurance Claim in Devon by Morgan Clark

When Jane had an explosion at her home she had no idea…
Testimonial: Successful Resolution of Suffolk Home Fire Claim by Morgan Clark

Successful Resolution of Suffolk Home Fire Claim by Morgan Clark

When Rob and Catriona returned home from work to find their house…

Why choose us

We will help you get back into your property as quickly as possible, ensuring you receive the full settlement you’re entitled to.

See all of our reviews on
Fire Claim – Crowdys great coxwell

Very good-personable and professional. Both excellent

Peter Rowe

I have nothing bad to say about Morgan Clarke (MC), and working with them, everything was good.
Had a very unpleasant fire experience, not nice, place was a mess, phoned up MC,…

Nic T (Martin Thomas)

I am a landlord who lives overseas and one day my property manager informed me that my house had been completely destroyed in a fire. I could not imagine how difficult it would have …

Andrew Dougill

Communication was first class. Sarah Lohan at the office and Martin Chapman in the field. Always available if not instantly but never failed to respond in a short space of time. We …

Mike Graham

Professional, informative, exceeded our expectations. Martin Chapman & his team were outstanding in there knowledge & advice.

Gaynor Riley

Communication and expertise are excellent. Kept up to date throughout the process together with regular updates

Mr Phillip Allsop

After our home was flooded over a year ago, our insurer and their loss adjuster seemed motivated by their own best interests, not ours. When Morgan Clark’s Taunton team agreed …

Kevin Vickers

I contacted them via their website and they still gave me a callback despite my claim size being under their threshold, and gave me contacts and advice on how to proceed.

Bosh

Fire Claim – Oxon

We cannot fault the service at all . We honestly don’t know how we would have been able to deal with all this without Morgan Clarks expert knowledge and service. A truly excep…

Hannah and Richard Spooner

Escape Of Water Claim – Basildon

Great service, very helpful and efficient. Settlement exceeded my expectations

Victoria Morgan

From first contact to the last contact with Martin & Sarah at Morgan Clarke it was professional yet friendly, they could not do enough. Every time they would keep me informed an…

Mr Kevin Skelley

Fire Claim – Surrey

I had no idea there were people out there who would fight my corner with the insurance company until I spoke to Alan. They were professional and friendly, both attributes I needed ba…

James Pinhorn

Quite simply if it were not for the expertise and professionalism of Morgan Clark I would not have achieved such a fantastic result with my insurance claim after a flash flood devast…

Lilias Ahmeira

Until I had a serious house fire in May 2019 I had no ideas that companies like Morgan Clark existed. But let me tell you when your world has fallen apart the last thing you need is …

Robert Hirst

Escape Of Water Claim – Essex

I cannot overstate how fantastic Dan Norris has been in dealing with our claims. I would highly recommend Dan Norris and Morgan Clark to anyone going through an insurance claim. Dan …

D. Vora

While on holiday i hand a water leak in the loft which totally devastated my house from top to bottom.
Obviously the size of the claim was quite substantial and the rebuild wou…

Ian G

You navigated me through a horrible experience with patience and understanding
If I hadn’t had your service I think I would still have a damp property as I certainly had…

Annette Goldsmith

Fire Claim – Bournemouth

Just excellent teamwork all round from my perspective, to get the job done in the best way possible. I have no negative comments to bring. Settlement exceeded my expectations.

P. Macpherson

Escape Of Water Claim – Stoke-on-Trent

I am extremely satisfied with the overall standard of service I received during the settlement of my water escape damage claim. From start to finish, the process was managed with a h…

Vivek Singh

Having Morgan Clarke represent us changed our lives during a very difficult time. Our loss assessor Martin Chapman and the team behind him worked tirelessly to make sure our claim we…

Shirley Hartnell

James Warren

James is leading the development of Loss Guard, a groundbreaking membership created for Brokers and their clients to transform the insurance claims experience. Drawing on his extensive background as a Client Executive in the Financial Sector and his firsthand experience as a business owner, James is dedicated to elevating every aspect of the client journey. His forward-thinking approach ensures that Loss Guard delivers a seamless, high-value solution that benefits both Brokers and their customers.


Ensuring the best client experience is paramount, and brokers rely on Morgan Clark as a trusted partner. Loss Guard enables brokers to focus on securing optimal coverage while leveraging Morgan Clark’s wealth of experience to manage claims effectively.

What our clients say, in their own words…

Testimonial: ReCentre Health Ltd’s story, Flood Claim, London

ReCentre Health Ltd’s story, Flood Claim, London

After a severe leak caused major water damage, ReCentre Health turned to…
Testimonial: Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd

Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd

Following a major flood that destroyed vital stock and equipment Sharma turned…
Testimonial: How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire

How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire

Ted and Wendy recall their experience when a firework caused a devastating…
Testimonial: Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark

Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark

Mrs Evans talks through her experience as a landlord having to make…
Testimonial: Expert Management of House Fire Insurance Claim in Devon by Morgan Clark

Expert Management of House Fire Insurance Claim in Devon by Morgan Clark

When Jane had an explosion at her home she had no idea…
Testimonial: Successful Resolution of Suffolk Home Fire Claim by Morgan Clark

Successful Resolution of Suffolk Home Fire Claim by Morgan Clark

When Rob and Catriona returned home from work to find their house…

Why choose us

We will help you get back into your property as quickly as possible, ensuring you receive the full settlement you’re entitled to.

See all of our reviews on
Fire Claim – Nelson

Exceptional service. Extremely happy with the whole process and how quick the settlement was given. Will definitely recommend to anybody who was put in the same situation as us. Sett…

Mr Nazar

Fire Claim – Farnham

Spoke in words I could understand, and explained clearly all procedures. I felt comfortable asking any questions as I had never had to deal with anything like this. Made a difficult…

A. Martin

From start to finish my entire experience with Morgan Clark was extremely positive on all levels.

I found Martin Chapman who helped guide me through the claim to be conscie…

Michael Button

Well I can’t praise Natalie and David enough. We were in a dreadful situation and they made it quite plain sailing. Reassured me often and was always in touch, nothing too much…

Margaret Smith

Fire Claim – Lancastershire

Pino was always available to talk, and guided us through the process. Liased directly with the insurers and put our minds at ease. Settlement exceeded my expectations.

J. Tyson

The service we received from Morgan Clark was absolutely outstanding from start to handover of the property. From Pino’s appointment as our representative with the insurance claim …

Frank Wharton

Absolutely amazing company to deal with so consistent. Always sending updates nothing too much an outstanding professional company. Definitely would give them a call again.

Mrs Maria Abbott

Fire Claim – Coalville

Overall could not fault anything… so well planned. Settlement exceeded my expectations.

Mr & Mrs Robinson

You navigated me through a horrible experience with patience and understanding
If I hadn’t had your service I think I would still have a damp property as I certainly had…

Annette Goldsmith

Fire Claim – Bristol

He was sympathetic and excellent… we are so grateful that he came to see us. We felt we had someone on our side. Very confident with the whole service. Settlement exceeded my e…

Paul Uttley

I had a fire at my home around Christmas time causing extensive damage, you can image how stressful this is, what do I do, who do I contact, what’s going to happen now, will my ins…

Neil Kelly

Fire Claim – Warrington

Could not fault the service, exceeded all my expectations

Karen Berry

I can’t commend Morgan Clark enough! Without them being by side I’m not sure how I would’ve got through the terrible ordeal of having my property burnt down. Thei…

Mr Kunner

Lightning Claim – Bury

Our high level of satisfaction with Morgan Clarke comprised of many fundamental components including communication, teamwork and collaboration skills, problem-solving, accuracy and q…

Dr Baqar & Mrs Andrea Ali

Fire Claim – Middlesbrough

I was impressed with the service i got from Morgan Clark and Martin who was dealing with my case. Very impressed

Assad Butt

We found ourselves in a position of having to make a claim, a loss adjuster attended from the insurers with an offer being made shortly afterwards.

Being a loss adjuster mysel…

Karl Morse

We would definitely recommend them again. They explain what was going to happen and how long it should take. They were there when we had questions and always answered the same day.</…

Hazel & chris Gibbons

From first contact to the last contact with Martin & Sarah at Morgan Clarke it was professional yet friendly, they could not do enough. Every time they would keep me informed an…

Mr Kevin Skelley

Morgan Clark helped me immensely after a fire at my house,
i was introduced to Martin Chapman at the start and he help me through a very difficult time in my life till everythi…

Eddie Masterson

Fire Claim – Swanley

Without Gilbert we would not have been able to get through this traumatic experience. His advice and help has been immeasurable. We cannot thank him enough.

Peter Hammond

Rebecca Hocken

Rebecca has over a decade of experience in the financial services industry, specialising in Life, Pensions, and Investments. Transitioning into the insurance industry 15 months ago as a Regional Sales Manager for one of the UK’s leading Insurance Brokers, she developed a passion for supporting Brokers in managing their clients’ needs while helping them run their businesses more efficiently.

Now a Business Development Manager for the Loss Guard team at Morgan Clark, Rebecca is dedicated to enhancing the client experience throughout the insurance claim process. She works closely with Brokers to ensure their clients receive expert claims support, easing stress during challenging times. The most rewarding part of her role is witnessing the relief and happiness of policyholders when they regain their newly restored homes.


What our clients say, in their own words…

Testimonial: ReCentre Health Ltd’s story, Flood Claim, London

ReCentre Health Ltd’s story, Flood Claim, London

After a severe leak caused major water damage, ReCentre Health turned to…
Testimonial: Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd

Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd

Following a major flood that destroyed vital stock and equipment Sharma turned…
Testimonial: How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire

How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire

Ted and Wendy recall their experience when a firework caused a devastating…
Testimonial: Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark

Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark

Mrs Evans talks through her experience as a landlord having to make…
Testimonial: Expert Management of House Fire Insurance Claim in Devon by Morgan Clark

Expert Management of House Fire Insurance Claim in Devon by Morgan Clark

When Jane had an explosion at her home she had no idea…
Testimonial: Successful Resolution of Suffolk Home Fire Claim by Morgan Clark

Successful Resolution of Suffolk Home Fire Claim by Morgan Clark

When Rob and Catriona returned home from work to find their house…

Why choose us

We will help you get back into your property as quickly as possible, ensuring you receive the full settlement you’re entitled to.

See all of our reviews on

Until we suffered a serious house fire in 2016, we had never heard of an insurance assessor and had absolutely no idea of their function. We were alerted to their existence by neighb…

Catriona Chase

Fire Claim – Birmingham

Paul Taylor was extremely helpful at a very difficult time for us and our family. The service we were given was fantastic and I cannot thank Morgan Clark and Paul Taylor enough for w…

Mr and Mrs Nathoo

Escape Of Water Claim – Derbyshire

For a claim of this size I am so glad i decided to let Morgan Clark handle it, as to do so myself would have been very time consuming and stressful.

I. Grief

Flood Claim – Winchester

Friendly and sympathetic. Pleasant and efficient, I found Natalie especially pleasant and helpful.

Mrs J. Cole

Staff and contractors where knowledgeable and professional. Our property was repaired to the highest standard.
Their involvement actually speeded up our insurance claim and ens…

Rebecca

After a house fire in 2020, we were completely in the dark over where to go next. We were visited by a member of the Morgan Clarke team to offer theirs services.

As we had no …

Joanne Tyson Pearcy

From first contact to the last contact with Martin & Sarah at Morgan Clarke it was professional yet friendly, they could not do enough. Every time they would keep me informed an…

Mr Kevin Skelley

Fire Claim – Bolton

I have been grateful of the help given to me and guidance during this period of time of trauma when the house caught on fire. There was always someone to talk to about the any Develo…

Fensley Chambers

Malicious Damage – Lancashire

Firstly I must thank Bill, who had used Morgan Clark’s services and suggested we make contact when we needed help. Standard of service is just wonderful taking all pressure and stre…

Marion Glen

Fire Claim – Waltham on the Wolds / Leicestershire

We are very pleased we used Morgan Clark, at no point were they pushy, unlike some of there competitors !

Christopher Boulter

I recommend this company to anyone who has suffered a loss and wishes to claim on their insurance regardless of the circumstances. They offer a comprehensive service that removes the…

Mr Kieran Phelan

Escape Of Water Claim – Worsley

We have been very pleased with all the services you have provided and are pleased with the outcome.

Gareth Collins

I was contacted by Morgan Clark after a serious house fire. I appointed them to manage my claim and was very pleased with the service. They handled every aspect of the process with…

Edward Faherty

Fire Claim – Lancastershire

Pino was always available to talk, and guided us through the process. Liased directly with the insurers and put our minds at ease. Settlement exceeded my expectations.

J. Tyson

Morgan Clark were able to help and support me through the entire process and provided an extremely professional service.

Mr Dawney

Escape Of Water Claim – Cornwall

Very patient and helpful

G. Anderson

Pino from Morgan Clark went above and beyond to support us to settle our claim after a large escape of water affected most of our downstairs.
Fantastic communication, always aw…

Rebecca Bond

Fire Claim – Droylsden

We were very pleased with the overall service and standard of workmanship. Mike is in the home home improvement industry and understands the pressure of the supply chain. All parties…

Mike and Gwen Graham

Morgan Clark are of diamond class – my experience started 3 years ago after a house fire and the team showed me the confidence from day one. I would probably need 5000 words re…

Jasbir Singh

Flood Claim – Tyne and Wear

Forst class from the beginning to completion. Always available and helpful. Everything was dealt with professionally. Settlement exceeded my expectations

Eric Wilkinson

Pino Musso

Pino has a wealth of experience in managing domestic and commercial claims. He continues to handle a wide variety of claims and also oversees our team in the Manchester office.

In general Morgan Clark secure a far higher settlement than a policy holder can expect to achieve alone. I have, for example, settled claims at twelve times the original offer from an insurance company. Many people underestimate the amount of time and effort that is required to effectively settle a claim. Our team take away the hassle and stress from our clients by dealing with Loss Adjusters, contractors and various other suppliers on their behalf.


Customer Feedback

Pino was always available anytime I needed him, even evenings and weekends. Brilliant and efficient service, stress free. Pino was highly professional in dealing with the claim and assisting me. His communication skills were excellent and made me feel at ease and provided regular updates. Pino is a valuable asset to Morgan Clark and must be rewarded for his highly professional work.

Mr Ahmed, Middlesbrough 

Until I had a serious house fire… I had no ideas that companies like Morgan Clark existed. But let me tell you when your world has fallen apart the last thing you need is to be dealing with Insurance companies because to be blunt they are a nightmare. Sarah Lohan, Pino Musso and Robert Godlonton were the main team who supported me from Day one when I sat on the wall outside my house covered in soot and just cried. I cannot speak highly enough for the service, professionalism and going the extra mile they provided. If you ever find yourself in an insurance nightmare such as Fire and Flood please please please contact Morgan Clark. You wont regret it.

Robert Hirst, Prescot

The level of service and customer care received from the dedicated team at Morgan Clark was second to none. Martin and Pino pulled out all the stops to make sure that the settlement was fair and commensurate with the loss suffered and to be perfectly honest exceeded all our expectations.

J Roberts, Wales

What our clients say, in their own words…

Testimonial: ReCentre Health Ltd’s story, Flood Claim, London

ReCentre Health Ltd’s story, Flood Claim, London

After a severe leak caused major water damage, ReCentre Health turned to…
Testimonial: Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd

Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd

Following a major flood that destroyed vital stock and equipment Sharma turned…
Testimonial: How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire

How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire

Ted and Wendy recall their experience when a firework caused a devastating…
Testimonial: Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark

Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark

Mrs Evans talks through her experience as a landlord having to make…
Testimonial: Expert Management of House Fire Insurance Claim in Devon by Morgan Clark

Expert Management of House Fire Insurance Claim in Devon by Morgan Clark

When Jane had an explosion at her home she had no idea…
Testimonial: Successful Resolution of Suffolk Home Fire Claim by Morgan Clark

Successful Resolution of Suffolk Home Fire Claim by Morgan Clark

When Rob and Catriona returned home from work to find their house…

Why choose us

We will help you get back into your property as quickly as possible, ensuring you receive the full settlement you’re entitled to.

See all of our reviews on

Can’t praise the team at Morgan Clark highly enough. Initially we met Dan who was so helpful the day after the fire when we were faced with a total loss & didn’t know where …

Debbie Bristow

Fire Claim – Coventry

Overall, very very happy with the decision to ask Morgan Clark to carry out the task of dealing with my claim. I wouldn’t have been able to see this through on my own – …

Iqbal Singh Kunner

The service we received from Morgan Clarke was something else. Initially the whole thing just looked a nightmare but Pino and Morgan Clark came to us and gave us the reassurance we r…

Bilal Yusuf

From start to completion Morgan Clark have been exceptional. They took away the stresses of dealing with insurers and with their professional team of surveyors and loss adjusters man…

Riz Patel

Fire Claim – South Yorkshire

Morgan Clark were great to work with. If I had a significant claim and or knew someone who has, I would not hesitate in using them again or recommending them. Settlement exceeded my…

I. Reynolds

I can’t commend Morgan Clark enough! Without them being by side I’m not sure how I would’ve got through the terrible ordeal of having my property burnt down. Thei…

Mr Kunner

Fire Claim – Hertfordshire

As a property owner located in the USA, I could not imagine handling this claim without the expertise of Morgan Clark. They just made it so easy and low stress.

Andrew Dougill

Fire Claim – Surbiton

I have felt very supported from the beginning of my claim by everyone while the hard work was done for me. Really grateful and zero concerns. Really quick at replying to any emails I…

Catherine King

Morgan Clark provide an excellent professional service and i would not hesitate to recommend them to family and friends.

Mr Stephen Jackson

Fire Claim – Stockton on Tees

The standard of service was very high. Keeping me informed along the way even when there was no major changes helped me feel that the whole claim was moving forward. Pino Musso was g…

Vishal Pancholi

I am a non-resident landlord and my worst fears came true when my property was subject to fire damage. As this happened during the Corona pandemic, it was not possible to travel to t…

Dr. NT

I had the privilege of instructing Morgan Clark after a devastating fire at one of my rented properties, and I must say, they were a true lifesaver. Ryan, in particular, stood out fo…

Matthew Lewis

Fire Claim – Manchester

Ryan was very helpful and an asset to your company, very friendly and professional, always emailed and called with updates, went out his way to help and made this stressful task easy…

M. Amin

Excellent service. Professional team who were informative throughout my whole claim process.

Simply Clinics

Extremely responsive and tactful with queries. Efficient management of a complex repair project involving multiple parties

Coastal Estate Management Ltd

Fire Claim – Chorley

From the Initial visit to completion date I have been able to contact all of the parties involved, they have all been very helpful, friendly and efficient and was so pleased that I d…

Fidelis

I recommend this company to anyone who has suffered a loss and wishes to claim on their insurance regardless of the circumstances. They offer a comprehensive service that removes the…

Mr Kieran Phelan

Fire Claim – Westward Ho

Very Professional. Settlement exceeded my expectations

Michael Taylor

Highly recommend – a must have on a major house insurance case
They took the administrative burden off us as much as possible during a very stressful period after floodin…

Lisa Hunt

Fire Claim – St Helens

I cannot speak highly enough about the service I have received from Morgan Clark. At one of the darkest hours of our lives you were there and every member of the team has provided n…

Dr Robert Hirst

Paul Taylor

Paul has been handling claims for over 20 years. Based in Birmingham, he has specific responsibility for the Midlands region as well as dealing with large and complex domestic and commercial claims.

I have been in the insurance claims industry for over 30 years, primarily as an Assessor and have been involved in dealing with claims resulting from numerous publicised weather related events, including the 1987 hurricane. We give peace of mind, support and invaluable guidance to policy holders who unfortunately find themselves in a completely alien environment full of insurance jargon and procedures. At a time that is likely to be one of the most traumatic events they will experience, we work to obtain the best possible settlement available under the terms of the policy.


Customer Feedback

It is a life line, living with two young children as a single father, I didn’t know what to do. Paul has taken all my stress off and everything was done to the best possible outcome. To be honest I have no words to describe how much thankful I am to Paul for his professionalism and knowledge as a result I am back in my property.

Mr Kadiri, Birmingham

Paul Taylor is an exceptional professional. He is calm, courteous and very on the ball with everything. We can’t commend him highly enough and consider ourselves fortunate to have worked alongside him.

Mr Clark, Burntwood

I found Paul to be very knowledgeable and experienced in his position and he was able to frame the matter in a way that made me feel confident we where taking the right approach to various decisions. I would say that the communication was brilliant. I was normally emailed progress which was always followed up with a phone call. Its only when you have a claim that you realise how complicated the contracts and paperwork can become. Paul did a great job to dissect this information to a format that made sense. This meant that each decision I made was fully informed.

Harminder, Birmingham

What our clients say, in their own words…

Testimonial: ReCentre Health Ltd’s story, Flood Claim, London

ReCentre Health Ltd’s story, Flood Claim, London

After a severe leak caused major water damage, ReCentre Health turned to…
Testimonial: Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd

Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd

Following a major flood that destroyed vital stock and equipment Sharma turned…
Testimonial: How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire

How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire

Ted and Wendy recall their experience when a firework caused a devastating…
Testimonial: Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark

Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark

Mrs Evans talks through her experience as a landlord having to make…
Testimonial: Expert Management of House Fire Insurance Claim in Devon by Morgan Clark

Expert Management of House Fire Insurance Claim in Devon by Morgan Clark

When Jane had an explosion at her home she had no idea…
Testimonial: Successful Resolution of Suffolk Home Fire Claim by Morgan Clark

Successful Resolution of Suffolk Home Fire Claim by Morgan Clark

When Rob and Catriona returned home from work to find their house…

Why choose us

We will help you get back into your property as quickly as possible, ensuring you receive the full settlement you’re entitled to.

See all of our reviews on
Fire Claim – Merseside

Mr Chapman handled my case so professionally yet with respect and sensitivity! He couldn’t have done it better!

Mohsen Nikrooyan

Extremely responsive and tactful with queries. Efficient management of a complex repair project involving multiple parties

Coastal Estate Management Ltd

The service we received from Morgan Clarke was something else. Initially the whole thing just looked a nightmare but Pino and Morgan Clark came to us and gave us the reassurance we r…

Bilal Yusuf

Fire Claim – Blackburn

There is nothing I would ask you to change… the staff at Morgan Clark especially Pino have been extremely professional.

Bilal Yusuf

We had a straight forward and stress free experience dealing with Morgan Clark as they handled our house insurance claim. They kept us informed each step of the way and gave us good …

Peter Corkhill

Fire Claim – Bognor Regis

We where guided through this process with kindness and totally clarity throughout. Settlement exceeded my expectations. We cannot recommend highly enough all parties concerned.

Michael Webster

Our home was flooded in October 2023. We had never claimed on our home insurance and had a very difficult time trying to contact our insurers. The day after the flood, we were collec…

Mr & Mrs Conway

Very efficient and professional service. Much thanks to Dan Riley for his help and support.

John Wilshaw

Fire Claim – Dorset

It was absolutely amazing and second to none. 1st class work and communications. Settlement exceeded my expectations

Paul Oakden

Morgan Clark took what could have been a very stressful situation (a car drove into one of my rental properties,) and made is as seamless and stress-free as possible. I was very happ…

Mike Samuels

Fire Claim – Preston

We received a very high standard of service from all the people we dealt with, they all worked together well as a team and the project ran smoothly once the insurance company gave co…

L.U.V Property Ltd

We had a fire at our house. Morgan Clark acted as a loss adjuster on our behalf with our insurance company. This made what was a very stressful situation much less so. They helped wi…

Molly Soe

Sunny Singh was extremely helpful with an insurance claim I was not making any headway with before speaking to him. Friendly, nothing was too trouble. Overall excellent experience</p…

Victoria W

The service we received from Morgan Clark was absolutely outstanding from start to handover of the property. From Pino’s appointment as our representative with the insurance claim …

Frank Wharton

The staff at Morgan Clark came to our aid after a house fire, during as you can imagine a very stressful time they on our behalf went into action, all the way through a 10 month proc…

Dean Howells

I was very wary of getting involved at first as they sought out me. However, they were very reassuring at beginning when we were in state of shock after house fire. Always replied pr…

Stan Johnston

Fire Claim – Derby

Paul was always on hand when needed, he always seemed and sounded very calm which kept me calm. because of paul my life carried on almost as normal. Not having to think or constantly…

Stephen Grounsell

Fire Claim – Droylsden

We were very pleased with the overall service and standard of workmanship. Mike is in the home home improvement industry and understands the pressure of the supply chain. All parties…

Mike and Gwen Graham

I contacted them via their website and they still gave me a callback despite my claim size being under their threshold, and gave me contacts and advice on how to proceed.

Bosh

Fire Claim – Coventry

I have no complaints or issues to raise with the service provided, you have been brilliant! Ryan has been a tremendous help throughout the whole claim. He was always on hand to answe…

H. Aujla