Blog Management Levels: North

Rebecca Hocken

Rebecca has over a decade of experience in the financial services industry, specialising in Life, Pensions, and Investments. Transitioning into the insurance industry 15 months ago as a Regional Sales Manager for one of the UK’s leading Insurance Brokers, she developed a passion for supporting Brokers in managing their clients’ needs while helping them run their businesses more efficiently.

Now a Business Development Manager for the Loss Guard team at Morgan Clark, Rebecca is dedicated to enhancing the client experience throughout the insurance claim process. She works closely with Brokers to ensure their clients receive expert claims support, easing stress during challenging times. The most rewarding part of her role is witnessing the relief and happiness of policyholders when they regain their newly restored homes.


Navigating claims – clients share their stories

1 / 6
Testimonial: ReCentre Health Ltd’s story, Flood Claim, London

ReCentre Health Ltd’s story, Flood Claim, London

After a severe leak caused major water damage, ReCentre Health turned to…
Testimonial: Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd

Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd

Following a major flood that destroyed vital stock and equipment Sharma turned…
Testimonial: How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire

How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire

Ted and Wendy recall their experience when a firework caused a devastating…
Testimonial: Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark

Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark

Mrs Evans talks through her experience as a landlord having to make…
Testimonial: Expert Management of House Fire Insurance Claim in Devon by Morgan Clark

Expert Management of House Fire Insurance Claim in Devon by Morgan Clark

When Jane had an explosion at her home she had no idea…
Testimonial: Successful Resolution of Suffolk Home Fire Claim by Morgan Clark

Successful Resolution of Suffolk Home Fire Claim by Morgan Clark

When Rob and Catriona returned home from work to find their house…

Why choose us

We will help you get back into your property as quickly as possible, ensuring you receive the full settlement you’re entitled to.

See all of our reviews on
Fire Claim – Leicestershire

He made us aware of things we genuinely hadn’t thought of. Whatever was a problem for me Natalie really couldn’t have been more helpful.

M. Smith

A professional and personable experience. Information was forthcoming. Results were excellent.

Mike

Fire Claim – Cumbria

We had a straight forward and stress free experience dealing with Morgan Clark. Between Robert and Pino they kept us informed each step of the way and gave us good advice when needed…

P. Corkhill

I recommend this company to anyone who has suffered a loss and wishes to claim on their insurance regardless of the circumstances. They offer a comprehensive service that removes the…

Mr Kieran Phelan

Fire Claim – Derbyshire

With the work taking place during problems arising from the Covid virus we have been pleased with the way work progressed.

Mr & Mrs Matkin

Fire Claim – Southampton

I am grateful for the support given by Morgan Clark as I feel without them I would have not been able to have as much covered by insurance as we did. Very happy with the overall clai…

K. McGregor

Fire Claim – West Yorkshire

I was impressed by the standard of service I’ve received from Morgan Clark and would happily recommend them to anyone finding themselves in similar circumstances to mine. Settlement…

L. Clements

Fire Claim – Chesterfield

On such a significant claim it was important to have someone in our corner. Ive been stung by insurers before and i appreciate what a “prize fight” it can be. Even &#82…

Graham Critchlow

Storm Claim – Cheltenham

David proved very helpful and was professional yet friendly at all times. It was David who took control of the situation and got things moving for us.

Susan Naydorf

Fire Claim – Liverpool

In such a sad circumstance the entire team were there for me, I felt reassured and secure they would get my home back. Can only give praise and thanks. Settlement exceeded my expecta…

P. Perry

Fire Claim – Redcar

Excellent service all round. There was never a time we didn’t feel supported or that we weren’t important. Settlement exceeded my expectations.

Emma Batey and Matthew Brown

Super efficient, responsive and professional service. Matt is an highly experienced, knowledgeable and trustworthy loss assessor. His straightforward advice and guidance throughout t…

Nicola Urquhart

We lost our beautiful home to a fire, the following morning we had a few loss adjusters at out burnt out door. Nathan was not pushy and was patient and respectful, we signed up and M…

Amanda Sarson

Morgan Clark representative Marc Ross expertise, professionalism, and unwavering support have truly made a significant difference during what could have been a very challenging time….

Anuj Gupta

Escape Of Water Claim – Stoke-on-Trent

I am extremely satisfied with the overall standard of service I received during the settlement of my water escape damage claim. From start to finish, the process was managed with a h…

Vivek Singh

Escape Of Water Claim – Burnley

Pino Musso was a true Gentleman nothing was too much such a helpful and lovely man… I was kept very well informed… excellent on communication… Settlement exceeded m…

Maria Abbott

We cannot recommend Morgan Clark highly enough, the service they provide in often devastating circumstances is absolutely first class. When we encountered resistance from our insurer…

Paul Burns

Fire Claim – Hinckley

Very good. Settlement exceeded my expectations

John Kelsall

Very professional and extremely helpful. Took care of everything relieving the stress throughout a difficult time.

Trusted User

Hello, after having a small kitchen Fire Pino and Sarah were appointed as our Loss Assessors.
Could have not been more happy with there performance

Jc

Pino Musso

Pino has a wealth of experience in managing domestic and commercial claims. He continues to handle a wide variety of claims and also oversees our team in the Manchester office.

In general Morgan Clark secure a far higher settlement than a policy holder can expect to achieve alone. I have, for example, settled claims at twelve times the original offer from an insurance company. Many people underestimate the amount of time and effort that is required to effectively settle a claim. Our team take away the hassle and stress from our clients by dealing with Loss Adjusters, contractors and various other suppliers on their behalf.


Customer Feedback

Pino was always available anytime I needed him, even evenings and weekends. Brilliant and efficient service, stress free. Pino was highly professional in dealing with the claim and assisting me. His communication skills were excellent and made me feel at ease and provided regular updates. Pino is a valuable asset to Morgan Clark and must be rewarded for his highly professional work.

Mr Ahmed, Middlesbrough 

Until I had a serious house fire… I had no ideas that companies like Morgan Clark existed. But let me tell you when your world has fallen apart the last thing you need is to be dealing with Insurance companies because to be blunt they are a nightmare. Sarah Lohan, Pino Musso and Robert Godlonton were the main team who supported me from Day one when I sat on the wall outside my house covered in soot and just cried. I cannot speak highly enough for the service, professionalism and going the extra mile they provided. If you ever find yourself in an insurance nightmare such as Fire and Flood please please please contact Morgan Clark. You wont regret it.

Robert Hirst, Prescot

The level of service and customer care received from the dedicated team at Morgan Clark was second to none. Martin and Pino pulled out all the stops to make sure that the settlement was fair and commensurate with the loss suffered and to be perfectly honest exceeded all our expectations.

J Roberts, Wales

Navigating claims – clients share their stories

1 / 6
Testimonial: ReCentre Health Ltd’s story, Flood Claim, London

ReCentre Health Ltd’s story, Flood Claim, London

After a severe leak caused major water damage, ReCentre Health turned to…
Testimonial: Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd

Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd

Following a major flood that destroyed vital stock and equipment Sharma turned…
Testimonial: How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire

How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire

Ted and Wendy recall their experience when a firework caused a devastating…
Testimonial: Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark

Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark

Mrs Evans talks through her experience as a landlord having to make…
Testimonial: Expert Management of House Fire Insurance Claim in Devon by Morgan Clark

Expert Management of House Fire Insurance Claim in Devon by Morgan Clark

When Jane had an explosion at her home she had no idea…
Testimonial: Successful Resolution of Suffolk Home Fire Claim by Morgan Clark

Successful Resolution of Suffolk Home Fire Claim by Morgan Clark

When Rob and Catriona returned home from work to find their house…

Why choose us

We will help you get back into your property as quickly as possible, ensuring you receive the full settlement you’re entitled to.

See all of our reviews on

Having suffered a fire, which required serious renovation, from the moment Morgan Clark arrived, we felt cared for and had advice from professionals who were on our side

Paul Uttley

Escape Of Water Claim – Stoke on trent

Having worked with Martin before, I knew I was in safe hands. He is always extremely professional, very helpful and knowledgeable.

K. Morse

This is the first time I use Morgan Clark and I found them very professional especially David Kelly and Sara Logan who kept me informed and up to date with my claim despite the lockd…

Bassam Juma

Fire Claim – Bristol

He was sympathetic and excellent… we are so grateful that he came to see us. We felt we had someone on our side. Very confident with the whole service. Settlement exceeded my e…

Paul Uttley

Professional service from experts in their field, highly recommended.

Iain Mack

Fire Claim – Silchester

Excellent service from submission of claim to final settlement. Settlement exceeded my expectations. Very supportive throughout the process

Peter Howells

Morgan Clarks representative Matt Rawlingson and colleges were very proactive in the management of reinstatement of my property. Their communications both verbally and electronic was…

Edward Williams

Escape Of Water Claim – Cheltenham

Very helpful at all stages. Settlement exceeded my expectations

A. Phelan

Expert advice which ensured our claim was settled legitimately and comprehensively

Mr and Mrs Goodbody

Fire Claim – Liverpool

In such a sad circumstance the entire team were there for me, I felt reassured and secure they would get my home back. Can only give praise and thanks. Settlement exceeded my expecta…

P. Perry

Well I can’t praise Natalie and David enough. We were in a dreadful situation and they made it quite plain sailing. Reassured me often and was always in touch, nothing too much…

Margaret Smith

Excellent service and more money received than expected

Jo Brayley

Fire Claim – Leeds

We were very happy with everything. We felt completely looked after by Martin Chapman and that we could 100% trust him. Got the right builder and made it stress free for my family. S…

Philip Howard

I don’t know how we would have made a claim without Morgan Clark. Their extensive knowledge and support, guided us through a very difficult claim, which ultimately allowed our busi…

Rachel Mantle

Fire Claim – Hertfordshire

As a property owner located in the USA, I could not imagine handling this claim without the expertise of Morgan Clark. They just made it so easy and low stress.

Andrew Dougill

I think on reflection the most important service you gave was to take the load from my shoulders.Dan and Denise smoothed out problems that I was unaware I had at the time.The trauma …

James Pinhorn

Escape Of Water Claim – Powys

Never having been in this situation before, we were unaware of the role of Loss Assessors! It was mentioned by one of our friends, whereupon I must have googled it and discovered you…

J. & P. Aldous

Fire Claim – Oldham

The biggest thing for us was the understanding of the impact of the fire on us all – it didn’t feel like anyone involved was doing a ‘tick box’ the service wa…

G. Byrne

Escape Of Water Claim – East Sussex

I don’t have enough words to express the overall standard of service we received as they seem inadequate. Without finding your company on line I honestly don’t know what we would h…

W. Stubbings

Fire Claim – Bingley

I was very impressed with the overall standard of service. I was having a very stressful time before the fire and was very grateful that I didn’t have to deal with the house fi…

Emma Clough

David Kelly

With over 40 years’ experience in the industry, David has qualified as Associate of the Chartered Insurance Institute and a Chartered Insurance Practitioner. David has dealt with many multi-million pound commercial claims across the UK and specialises in Business Interruption.

Business Interruption is the most complex aspect in any commercial claim. Without the correct calculations, there is a serious risk to the long-term future of a business. I would suggest it is crucial for a business owner to seek professional advice from a Loss Assessor to help calculate the claim.


Customer feedback

Had a fire at my business premises and didn’t have a clue how to deal with the claim. David was brilliant at handling my claim, he got me the maximum claim I was entitled to under my policy aswel as loss of earnings for over a year until the business was up and running and earning the same sales previous to the fire. David always kept in touch to let me know the progress of my claim via email or telephone. I had so many other things to deal with and hiring Morgan Clark to deal with my claim took a lot of stress off me. Hopefully I will never be in this position again but if I was I know who to call. Thank you Morgan Clark and especially David Kelly.

Mohammed Aslam

We really don’t think we could have achieved a result, let alone this result, had it not been for you (David) and your team at Morgan Clark, so a huge thanks to you all. What’s been particularly helpful are Sarah’s situation reports which have always kept us updated. My Saturday morning ‘googling’ and coming up with the concept of using an independent Loss Assessor was certainly time well spent.

Mr Hanson

We got in touch with Morgan Clark to assist us with our Business Interruption Claim as we were not getting anywhere with our insurance company. We felt David went over and above board to ensure that we got the best settlement possible in the circumstances. He was always very friendly, approachable and professional. Due to David’s tenacity in dealing with our claim we have been able to keep our business going in this difficult time. I highly recommend Morgan Clark and would not hesitate to use them again.

Mr and Mrs Storrar

Navigating claims – clients share their stories

1 / 6
Testimonial: ReCentre Health Ltd’s story, Flood Claim, London

ReCentre Health Ltd’s story, Flood Claim, London

After a severe leak caused major water damage, ReCentre Health turned to…
Testimonial: Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd

Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd

Following a major flood that destroyed vital stock and equipment Sharma turned…
Testimonial: How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire

How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire

Ted and Wendy recall their experience when a firework caused a devastating…
Testimonial: Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark

Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark

Mrs Evans talks through her experience as a landlord having to make…
Testimonial: Expert Management of House Fire Insurance Claim in Devon by Morgan Clark

Expert Management of House Fire Insurance Claim in Devon by Morgan Clark

When Jane had an explosion at her home she had no idea…
Testimonial: Successful Resolution of Suffolk Home Fire Claim by Morgan Clark

Successful Resolution of Suffolk Home Fire Claim by Morgan Clark

When Rob and Catriona returned home from work to find their house…

Why choose us

We will help you get back into your property as quickly as possible, ensuring you receive the full settlement you’re entitled to.

See all of our reviews on

I was a little apprehensive when I received a knock on the door not long after a fire at my rental property. Rob from Morgan Clark explained what the company could do for us and how …

Sarah Ramsay

Fire Claim – Bury

David is very modest and very clear and easy to contact anytime. I personally learned a lot from the way he was handling my claim. This is the first time I use Morgan Clark and I fou…

B Juma

Absolutely brilliant service from everyone involved in our house renovation

Thanks Mick Hindle

Mick Hindle

Flood Claim – Manchester

In the midst of a really stressful time and having dealt with insurers ourselves, Morgan Clark swooped in to save the day. Morgan Clark are aware of things that you are eligible for …

J. Collins

They held our hand through the whole process, dealing with the insurers and appointing surveyors and builder, they were always available to answer any questions we had and deal with …

Mr & Mrs Mclean – L.U.V property Ltd

Fire Claim – Bristol

I only rent out one house to tenants who unfortunately caused a house fire and substancial damage to the upstairs of the property. This was a stressful time as I had no idea of how t…

Dom Pickett

After a house fire in 2020, we were completely in the dark over where to go next. We were visited by a member of the Morgan Clarke team to offer theirs services.

As we had no …

Joanne Tyson Pearcy

Flood Claim – Devon

He made us aware of things we genuinely hadn’t thought of. Whatever was a problem for me Natalie really couldn’t have been more helpful.

M. Smith

I cannot fault the service I received, everyone I dealt with were very helpful .

I was treated with the utmost respect at all times as the incident was very traumatic due to t…

Impact Claim, Cambridgeshire

Morgan Clark took over the whole process and managed it using all their expertise on my behalf. This left me feeling confident that they negotiated the best possible outcome for me. …

Mrs Jane Hampshire

After a burst pipe/escape of water in 2016 and having problems with the Loss Adjusters for the insurance company, an internet search brought me across Morgan Clark. From the very fi…

Louise Tyler

Professional service from experts in their field, highly recommended.

Iain Mack

Fire Claim – Droitwich

Excellent service from beginning to end very informative. 5 star service through out

T. Priddey

Fantastic people to deal with, very informative and certainly recommend

Naz Ahmed

First class service, everyone very knowledgable and easily worth the fees. Thank you team, great job.

Trusted User

The service has been fantastic. Dan in particular has been very supportive and informative, offered me his best advise and how to proceed with the issues I’m having. Communication…

Mrs Hussain

Fire Claim – Leeds

We were very happy with everything. We felt completely looked after by Martin Chapman and that we could 100% trust him. Got the right builder and made it stress free for my family. S…

Philip Howard

Escape Of Water Claim – Surrey

I have been absolutely delighted by what Morgan Clark achieved. Until I contracted with Morgan Clark my claim had been bogged down with nothing happening for months. Morgan Clark rap…

Roger Vince

Fire Claim – Redcar

Excellent service all round. There was never a time we didn’t feel supported or that we weren’t important. Settlement exceeded my expectations.

Emma Batey and Matthew Brown

Following flooding in November 2019 which affected my home, business and the entire village I realise how very fortunately I have been to have had my insurance claim handled by Marti…

P F Webb

Faye Milligan

Faye supports the Northern Loss Assessing team, assisting with estimates, payments, and all aspects of claim administration. She is a key point of contact for clients, contractors, insurers, and loss adjusters, helping to ensure claims run smoothly and efficiently from start to finish.

Navigating claims – clients share their stories

1 / 6
Testimonial: ReCentre Health Ltd’s story, Flood Claim, London

ReCentre Health Ltd’s story, Flood Claim, London

After a severe leak caused major water damage, ReCentre Health turned to…
Testimonial: Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd

Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd

Following a major flood that destroyed vital stock and equipment Sharma turned…
Testimonial: How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire

How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire

Ted and Wendy recall their experience when a firework caused a devastating…
Testimonial: Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark

Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark

Mrs Evans talks through her experience as a landlord having to make…
Testimonial: Expert Management of House Fire Insurance Claim in Devon by Morgan Clark

Expert Management of House Fire Insurance Claim in Devon by Morgan Clark

When Jane had an explosion at her home she had no idea…
Testimonial: Successful Resolution of Suffolk Home Fire Claim by Morgan Clark

Successful Resolution of Suffolk Home Fire Claim by Morgan Clark

When Rob and Catriona returned home from work to find their house…

Why choose us

We will help you get back into your property as quickly as possible, ensuring you receive the full settlement you’re entitled to.

See all of our reviews on

After having the devastation of water ruining my kitchen and parts of my living room I was given Morgan Clarke’s number. As always with anything to with insurance or claiming I…

Chris McGowan

Fire Claim – Oxon

We cannot fault the service at all . We honestly don’t know how we would have been able to deal with all this without Morgan Clarks expert knowledge and service. A truly excep…

Hannah and Richard Spooner

I was not aware that companies like Morgan Clark existed. We had a serious and devastating house fire which required massive restoration work and meant we could not live in our prop…

Dr Hirst

Flood Claim – Somerset

From the beginning very helpful and supportive. We felt they were always on our side. We had no concerns. Settlement exceeded my expectations. Excellent

Mr & Mrs Murray

Explosion Claim – Preston

Our initial dealings started with Nathan who introduced me to Pino Musso who then dealt with my claim start to end which was brilliantly handled and always kept me informed. Very eas…

P. Singh

They have been hugely responsive and sensitive to our requirements (and mental well being) as it has been a long process as my mother’s home dramatically caught fire on Christm…

Fire Claim, Bridgend

Morgan Clarke dealt my water leak claim very fast and the right way.
I was updated often for each and every move. They are experienced in handling the claim. They are very frie…

Katy Marland

Escape Of Water Claim – Basildon

Great service, very helpful and efficient. Settlement exceeded my expectations

Victoria Morgan

Excellent services and very help full staff.

Mr & Mrs Modha

Flood Claim – Conwy

This is the second time we have used your service (2012 was being the other). What you offer is an outstanding service at a time when clients are faced with major turmoil in their li…

David Lund

You navigated me through a horrible experience with patience and understanding
If I hadn’t had your service I think I would still have a damp property as I certainly had…

Annette Goldsmith

Fire Claim – Chesterfield

Nathan was the first person to view our house and answer our questions about what we were going to need to do.

Stephen Barnes

Morgan Clark provided us with peace of mind and managed all aspects of the fire incident at our home with care and professionalism. We are so so grateful to Morgan Clark You are a st…

Trustpilot Review

Excellent service from Morgan Clark throughout our whole claim process. We felt like they were understanding and empathetic of our situation. Excellent communication also throughout,…

Jay

Fire Claim – Ashbourne

I have been very pleased with the standards of care and professionalism from Martin Chapman of Morgan Clark. Settlement exceeded my expectations

Kieran Phelan

Fire Claim – Bromley, London

Initially we were sceptical about the service offered, but once the decision was made, we realised it was the best way to go. We were never left in the dark. Sara was particularly pe…

Mr D And Mrs J Buckstone

What an absolutely fabulous company, they took all the stress and hard work from us and sorted everything, what started as an horrific time for us having a major fire, was made so mu…

Joanne McVicar

We found ourselves in a position of having to make a claim, a loss adjuster attended from the insurers with an offer being made shortly afterwards.

Being a loss adjuster mysel…

Karl Morse

Quite simply if it were not for the expertise and professionalism of Morgan Clark I would not have achieved such a fantastic result with my insurance claim after a flash flood devast…

Lilias Ahmeira

Fire Claim – Waltham on the Wolds / Leicestershire

We are very pleased we used Morgan Clark, at no point were they pushy, unlike some of there competitors !

Christopher Boulter

Dan Riley

Dan has over a decade of experience in the insurance industry. As a Loss Assessor for Morgan Clark, he manages insurance claims across the northern region, working with both home and business owners. Dan takes pride in guiding clients through the claims process, ensuring they get back on their feet after challenging times


Customer Feedback

Very efficient and professional service. Much thanks to Dan Riley for his help and support.

John Wilshaw

Dan was knowledgable and helpful during the first morning after the fire and fully explained your services and how it worked.

Victoria Gray, Dewsbury

Dan Riley approached us the morning after our house fire. We had never heard of a loss assessor or known that is was a service that could be used following a disaster. Initially we were skeptical but Dan was really reassuring and not too pushy. Not his fault, we thought it was a scam because we’d never heard of this before but he was really factual, knowledgeable and repeatedly mentioned FCA approval so we looked into it and thank god we did, thank god for Dan. I would recommend Morgan and Clarke to anyone that needed such a service.

Bryoni Butler

Why choose us

See all of our reviews on

Well I can’t praise Natalie and David enough. We were in a dreadful situation and they made it quite plain sailing. Reassured me often and was always in touch, nothing too much…

Margaret Smith

Fire Claim – Oxon

We cannot fault the service at all . We honestly don’t know how we would have been able to deal with all this without Morgan Clarks expert knowledge and service. A truly excep…

Hannah and Richard Spooner

Morgan Clark were absolutely brilliant from start to finish with our insurance claim. With going through a difficult personal matter, and to then have a house fire on top that requir…

Sally Harris

Fire Claim – Leeds

I was constantly kept informed by email, text and phone ,whenever there was a new development concerning the insurance company, the claim or progress of the building work. I especial…

Peter Craggs

Staff and contractors where knowledgeable and professional. Our property was repaired to the highest standard.
Their involvement actually speeded up our insurance claim and ens…

Rebecca

Absolutely amazing company to deal with so consistent. Always sending updates nothing too much an outstanding professional company. Definitely would give them a call again.

Mrs Maria Abbott

Fire Claim – Hull

Very pleased with the service, especially having had fire damage during these stressful times of travel restrictions. It was evident throughout that they were working on my behalf (a…

N. Thakar

Fire Claim – Hinckley

The standard of service excellent throughout especialy the the valuation of the contents. Settlement exceeded my expectations.

Fran Snell

Escape Of Water Claim – Derbyshire

For a claim of this size I am so glad i decided to let Morgan Clark handle it, as to do so myself would have been very time consuming and stressful.

I. Grief

Fire Claim – Beverley

There is nothing to improve, 5 stars in all areas. Settlement exceeded my expectations.

Bryoni Butler

Escape Of Water Claim – Nottingham

Mr Paul Taylor was extremely professional. He looked after my interest and ensured that I got a fair deal. He took the stress out of navigating an unfamiliar system on my own. Withou…

Dr M. Rathi

Fire Claim – Rochdale, Lancshire

I was extremely sceptical of this sort of service, “ambulance/fire engine chasers”, but I’m really glad I gave Robert some time on the morning of the fire. One of m…

Danny Knott

Fire Claim – Bradford

Overall we are happy with the standard of service we received from Morgan Clark. All the way through the process from the day after the fire to completion of the work, they have been…

Mohammed Iqbal

Through all the difficult times, the ups and the downs, Mr Marc Ross’s (loss advisor at Morgan Clark) experience, level headedness and professionalism has been immense and havi…

Mohamed Khalifa

Morgan Clark are of diamond class – my experience started 3 years ago after a house fire and the team showed me the confidence from day one. I would probably need 5000 words re…

Jasbir Singh

Fire Claim – Derbyshire

With the work taking place during problems arising from the Covid virus we have been pleased with the way work progressed.

Mr & Mrs Matkin

Absolutely brilliant service from everyone involved in our house renovation

Thanks Mick Hindle

Mick Hindle

Escape Of Water Claim – Goosnargh

We received £35000 from water damaged in our kitchen, Pino claimed for things we wouldn’t even think of but he claims for everything which had been damaged down to a cup or towel. …

Katy Hollinghurst

The service offered by Morgan-Clark from all who dealt with my claim was first class. I achieved a far greater sum as a result of having my claim professionally handled. In particula…

Mr Dan Cattell

Quite simply if it were not for the expertise and professionalism of Morgan Clark I would not have achieved such a fantastic result with my insurance claim after a flash flood devast…

Lilias Ahmeira

We will help you get back into your property as quickly as possible, ensuring you receive the full settlement you’re entitled to.

Robert Godlonton

Robert has been working in the loss assessing industry for nearly 30 years, dealing with both residential and commercial losses. He likes to be involved at the very beginning of a claim when people need immediate help, and understands how important it is at this stage to explain the challenges that lie ahead:

Our role is to make things as easy as possible for the client. In many instances they will be required to move with their family into emergency accommodation, or relocate their business, which is incredibly disruptive and stressful. The last thing they need is to have to make endless phone calls to cleaners, contractors, insurers, loss adjusters, landlords…the list goes on. We take the pressure away so they can rebuild their lives.


Customer Feedback

We found Robert to be very friendly and professional…We had a straight forward and stress free experience dealing with Morgan Clark. Between Robert and Pino they kept us informed each step of the way and gave us good advice when needed and I think, with their help, we came away with a fair payout from our insurance company. We were very happy with the service.

Mr Corkhill, Cumbria

Robert was very informative and alleviated any concerns we had in regards to going forward with Morgan Clark simply because we were overwhelmed with the trauma and coping with the aftermath of the fire at our home. Robert reassured us and said we could call him at anytime, which we did, with many questions and he was accommodating on every occasion. Thanks Robert.

Mr C, Liverpool

Robert was an excellent front face of the organisation. I was extremely distressed and felt quite despondent. I had no idea organisations such as Morgan Clark Existed. Once he had got past my frosty and somewhat dubious reception he explained why we would benefit from your service and explained things calmly, clearly and without false promises or misrepresentation. He subsequently went on to support us well above and beyond the call of duty. He recognised the fact that both Gaynor and myself were vulnerable adults and even that our pets (a newfoundland and Dachshund) had needs as well. I cannot praise the service from Robert High enough and please be assured I have seen service from organisations in many different fields and this is by far the best I have encountered.

Dr Robert Hirst, Prescot

Navigating claims – clients share their stories

1 / 6
Testimonial: ReCentre Health Ltd’s story, Flood Claim, London

ReCentre Health Ltd’s story, Flood Claim, London

After a severe leak caused major water damage, ReCentre Health turned to…
Testimonial: Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd

Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd

Following a major flood that destroyed vital stock and equipment Sharma turned…
Testimonial: How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire

How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire

Ted and Wendy recall their experience when a firework caused a devastating…
Testimonial: Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark

Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark

Mrs Evans talks through her experience as a landlord having to make…
Testimonial: Expert Management of House Fire Insurance Claim in Devon by Morgan Clark

Expert Management of House Fire Insurance Claim in Devon by Morgan Clark

When Jane had an explosion at her home she had no idea…
Testimonial: Successful Resolution of Suffolk Home Fire Claim by Morgan Clark

Successful Resolution of Suffolk Home Fire Claim by Morgan Clark

When Rob and Catriona returned home from work to find their house…

Why choose us

We will help you get back into your property as quickly as possible, ensuring you receive the full settlement you’re entitled to.

See all of our reviews on

Excellent service. Professional team who were informative throughout my whole claim process.

Simply Clinics

After our home was flooded over a year ago, our insurer and their loss adjuster seemed motivated by their own best interests, not ours. When Morgan Clark’s Taunton team agreed …

Kevin

Escape Of Water Claim – Saffron Walden

I was reassured immediately by the original person who visited and it made me realise I had made a good decision using Morgan Clark immediately. (Dan is) An absolute legend. He has b…

Antony Ross

Fire Claim – Herefordshire

We are just so grateful for your involvement and help. The loss adjusting firm were an awful company to deal with so it was not an easy job for Paul. We certainly couldn’t have don…

Nicola Addis

Flood Claim – Ipswich

Generally very good. Contact was good and my calls, if unable to be taken immediately, were always promptly returned or an emailed reply was sent. I felt very respected by everyon…

S. Andres

Very efficient and professional service. Much thanks to Dan Riley for his help and support.

John Wilshaw

Flood Claim – Doncaster

Following flooding in November 2019 which affected my home, business and the entire village I realise how very fortunately I have been to have had my insurance claim handled by Marti…

Pam Webb

Escape Of Water Claim – Cheltenham

Very helpful at all stages. Settlement exceeded my expectations

A. Phelan

Fire Claim – Milford Haven

Very happy with the overall claim. Received much more than expected so very happy.

J. Brayley

Flood Claim – Winchester

Friendly and sympathetic. Pleasant and efficient, I found Natalie especially pleasant and helpful.

Mrs J. Cole

Morgan Clark were absolutely great at keeping me informed and most importantly explaining the various aspects of the process. This was very much appreciated especially at such a diff…

Efemena Ikie

Fire Claim – Stewkley, Bedfordshire

Sara and Denise sorted it all out – it was a great relief not to have to get involved. As pensioners and with my husband being diagnosed with terminal stomach cancer shortly a…

Enid and Bruce Moulder

Fire Claim – Rochdale

In the first instance I was suspicious as I had never been in such a situation before but Pino was very reassuring and never pushy. I don’t know what I would have done without …

K. Pickles

I was recommended Pino Musso who works at Morgan Clark from a friend who had suffered a fire in his home.
After the initial meeting I didnt have to lift a finger. Pino kept me …

Anthony Fairclough

We engaged Morgan Clark to help us with a Covid Business Interruption claim.
Having been brushed off by our insurance broker Tony Clark agreed to review our policy to see if we…

Ian Duckett

Fire Claim – Bromley, London

Initially we were sceptical about the service offered, but once the decision was made, we realised it was the best way to go. We were never left in the dark. Sara was particularly pe…

Mr D And Mrs J Buckstone

Fire Claim – Chorley

The service we received was above and beyond and we couldn’t have achieved what we did without them.

Richard Roberts

Fire Claim – Middlesex

As you are no doubt aware, having a house fire is a very stressful and traumatic event. From that point onwards I would have been somwhat at a loss as to how to proceed. I am thus gr…

Ms M. Soe

Fire Claim – Barnsley

You were a Godsend!… Honestly!!…I had no idea how much work you would achieved for me. I do appreciate Morgan Clark taking my job on as l know it was quite a small one. Many thanks…

M. Eid

Fire Claim – Cambridge

Friendly, professional, informative and relaxed

J. Cloherty