Blog Management Levels: North

Rebecca Hocken

Rebecca has over a decade of experience in the financial services industry, specialising in Life, Pensions, and Investments. Transitioning into the insurance industry 15 months ago as a Regional Sales Manager for one of the UK’s leading Insurance Brokers, she developed a passion for supporting Brokers in managing their clients’ needs while helping them run their businesses more efficiently.

Now a Business Development Manager for the Loss Guard team at Morgan Clark, Rebecca is dedicated to enhancing the client experience throughout the insurance claim process. She works closely with Brokers to ensure their clients receive expert claims support, easing stress during challenging times. The most rewarding part of her role is witnessing the relief and happiness of policyholders when they regain their newly restored homes.


What our clients say, in their own words…

Testimonial: ReCentre Health Ltd’s story, Flood Claim, London

ReCentre Health Ltd’s story, Flood Claim, London

After a severe leak caused major water damage, ReCentre Health turned to…
Testimonial: Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd

Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd

Following a major flood that destroyed vital stock and equipment Sharma turned…
Testimonial: How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire

How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire

Ted and Wendy recall their experience when a firework caused a devastating…
Testimonial: Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark

Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark

Mrs Evans talks through her experience as a landlord having to make…
Testimonial: Expert Management of House Fire Insurance Claim in Devon by Morgan Clark

Expert Management of House Fire Insurance Claim in Devon by Morgan Clark

When Jane had an explosion at her home she had no idea…
Testimonial: Successful Resolution of Suffolk Home Fire Claim by Morgan Clark

Successful Resolution of Suffolk Home Fire Claim by Morgan Clark

When Rob and Catriona returned home from work to find their house…

Why choose us

We will help you get back into your property as quickly as possible, ensuring you receive the full settlement you’re entitled to.

See all of our reviews on

I was a bit sceptical about signing up with Morgan Clark at first, as I wasn’t aware companies like these existed. However, after being explained what Morgan Clark did and how they…

Mr Malik

Fire Claim – Droitwich

Excellent service from beginning to end very informative. 5 star service through out

T. Priddey

After a serious fire at my home. I employed Morgan Clarke. Bedfords surveyors and Response and Restore to manage the process and undertake the Remedial work.
I found all the co…

John Lonsdale

Flood Claim – Warminster

I found the MC team and associated companies professional and helpful at all times.

D. Behrens

Escape Of Water Claim – Stoke-on-Trent

I am extremely satisfied with the overall standard of service I received during the settlement of my water escape damage claim. From start to finish, the process was managed with a h…

Vivek Singh

Very professional and extremely helpful. Took care of everything relieving the stress throughout a difficult time.

Trusted User

Fire Claim – Barnsley

You were a Godsend!… Honestly!!…I had no idea how much work you would achieved for me. I do appreciate Morgan Clark taking my job on as l know it was quite a small one. Many thanks…

M. Eid

Fire Claim – Mirfield

Our fire came at the worst time it could have done – if there is such a thing. We had never been in a situation like this before and weren’t confident at dealing with the…

S. Sandom

Fire Claim – Cambridgeshire

As you can imagine, after our house fire we were very scared and apprehensive about the whole insurance claim and subsequent works. We had never experienced anything like this in the…

Tony Cornwell

Until we suffered a serious house fire in 2016, we had never heard of an insurance assessor and had absolutely no idea of their function. We were alerted to their existence by neighb…

Catriona Chase

Flood Claim – Tyne and Wear

Forst class from the beginning to completion. Always available and helpful. Everything was dealt with professionally. Settlement exceeded my expectations

Eric Wilkinson

Fire Claim – Stoke-on-Trent

The visit by Morgan Clark the day after the fire was so important and very welcome. It really settled my nerves and fears at a very worrying time. Thereafter, the work and payments m…

Steven Brereton

From day one Morgan Clark was an incredible help after we lost everything in a house fire. We wouldn’t have known where to start dealing with the insurers or rebuilding the pro…

Ellie Hartland & Glenn Gooden

I contacted Morgan Clark when my water pipes burst and flooded the whole house. It was a painful experience but as soon as Morgan Clark took over I felt a weight had been lifted. The…

Miss Julia Morley-Drulia

Morgan Clark took over the whole process and managed it using all their expertise on my behalf. This left me feeling confident that they negotiated the best possible outcome for me. …

Mrs Jane Hampshire

The service we received from Morgan Clark was absolutely outstanding from start to handover of the property. From Pino’s appointment as our representative with the insurance claim …

Frank Wharton

Excellent services and very help full staff.

Mr & Mrs Modha

Flood Claim – Stowmarket

Really helpful, felt he was on our side! Email, text and phone, always there! Settlement exceeded my expectation.

Sarah Leggett

Fire Claim – Chorley

From the Initial visit to completion date I have been able to contact all of the parties involved, they have all been very helpful, friendly and efficient and was so pleased that I d…

Fidelis

Professional, informative, exceeded our expectations. Martin Chapman & his team were outstanding in there knowledge & advice.

Gaynor Riley

Pino Musso

Pino has a wealth of experience in managing domestic and commercial claims. He continues to handle a wide variety of claims and also oversees our team in the Manchester office.

In general Morgan Clark secure a far higher settlement than a policy holder can expect to achieve alone. I have, for example, settled claims at twelve times the original offer from an insurance company. Many people underestimate the amount of time and effort that is required to effectively settle a claim. Our team take away the hassle and stress from our clients by dealing with Loss Adjusters, contractors and various other suppliers on their behalf.


Customer Feedback

Pino was always available anytime I needed him, even evenings and weekends. Brilliant and efficient service, stress free. Pino was highly professional in dealing with the claim and assisting me. His communication skills were excellent and made me feel at ease and provided regular updates. Pino is a valuable asset to Morgan Clark and must be rewarded for his highly professional work.

Mr Ahmed, Middlesbrough 

Until I had a serious house fire… I had no ideas that companies like Morgan Clark existed. But let me tell you when your world has fallen apart the last thing you need is to be dealing with Insurance companies because to be blunt they are a nightmare. Sarah Lohan, Pino Musso and Robert Godlonton were the main team who supported me from Day one when I sat on the wall outside my house covered in soot and just cried. I cannot speak highly enough for the service, professionalism and going the extra mile they provided. If you ever find yourself in an insurance nightmare such as Fire and Flood please please please contact Morgan Clark. You wont regret it.

Robert Hirst, Prescot

The level of service and customer care received from the dedicated team at Morgan Clark was second to none. Martin and Pino pulled out all the stops to make sure that the settlement was fair and commensurate with the loss suffered and to be perfectly honest exceeded all our expectations.

J Roberts, Wales

What our clients say, in their own words…

Testimonial: ReCentre Health Ltd’s story, Flood Claim, London

ReCentre Health Ltd’s story, Flood Claim, London

After a severe leak caused major water damage, ReCentre Health turned to…
Testimonial: Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd

Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd

Following a major flood that destroyed vital stock and equipment Sharma turned…
Testimonial: How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire

How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire

Ted and Wendy recall their experience when a firework caused a devastating…
Testimonial: Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark

Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark

Mrs Evans talks through her experience as a landlord having to make…
Testimonial: Expert Management of House Fire Insurance Claim in Devon by Morgan Clark

Expert Management of House Fire Insurance Claim in Devon by Morgan Clark

When Jane had an explosion at her home she had no idea…
Testimonial: Successful Resolution of Suffolk Home Fire Claim by Morgan Clark

Successful Resolution of Suffolk Home Fire Claim by Morgan Clark

When Rob and Catriona returned home from work to find their house…

Why choose us

We will help you get back into your property as quickly as possible, ensuring you receive the full settlement you’re entitled to.

See all of our reviews on
Fire Claim – Cambridge

“My team” as I have grown to call them, have supported us through some challenging times, all with 100% professionalism, and with total support when I was finding all the…

Jane Hampshire

Superb from start to finish. Really helped through the process . Took away the anxiety i had. Brilliant every step of the way.

Mr Richard Robinson

Flood Claim – Ipswich

Generally very good. Contact was good and my calls, if unable to be taken immediately, were always promptly returned or an emailed reply was sent. I felt very respected by everyon…

S. Andres

Escape Of Water Claim – Worsley

We have been very pleased with all the services you have provided and are pleased with the outcome.

Gareth Collins

Extremely responsive and tactful with queries. Efficient management of a complex repair project involving multiple parties

Coastal Estate Management Ltd

Morgan Clark have helped us every step of the way with our claim. We had never dealt with a house insurance claim before and having their expertise and advice was crucial to understa…

Emma Wadsworth

Fire Claim – Oldham

The biggest thing for us was the understanding of the impact of the fire on us all – it didn’t feel like anyone involved was doing a ‘tick box’ the service wa…

G. Byrne

Escape Of Water Claim – Goosnargh

We received £35000 from water damaged in our kitchen, Pino claimed for things we wouldn’t even think of but he claims for everything which had been damaged down to a cup or towel. …

Katy Hollinghurst

Fire Claim – Derbyshire

With the work taking place during problems arising from the Covid virus we have been pleased with the way work progressed.

Mr & Mrs Matkin

Last November we had a house fire, in the loft, while we were home. It was devastating. The next morning, we went to view the house, the damage, clear up the debris from the street a…

Bryoni Butler

Fire Claim – Leicestershire

He made us aware of things we genuinely hadn’t thought of. Whatever was a problem for me Natalie really couldn’t have been more helpful.

M. Smith

Flood Claim – Cambridgeshire

Please thank Dan Norris. Dan is a very lovely person. My husband died at the start of this claim, and Dan was so kind and supportive and was always there to help me. I couldn’t have…

Janice Donovan

Escape Of Water Claim – Norwich

From initial call, site visit was quick and very informative. The overall standard for start to finish was excellent with all involved. Dan was very helpful through this very hard an…

Ian Jackson

Fire Claim – Ashbourne

I have been very pleased with the standards of care and professionalism from Martin Chapman of Morgan Clark. Settlement exceeded my expectations

Kieran Phelan

Escape Of Water Claim – Hitchin

This has been a very difficult and stressful period for us. Until MC took over, we were ignored and felt powerless by Davies. We just didn’t trust them based on their past beh…

S. Sira

Escape Of Water Claim – Derbyshire

For a claim of this size I am so glad i decided to let Morgan Clark handle it, as to do so myself would have been very time consuming and stressful.

I. Grief

Highly recommend – a must have on a major house insurance case
They took the administrative burden off us as much as possible during a very stressful period after floodin…

Lisa Hunt

Fire Claim – Leeds

We were very happy with everything. We felt completely looked after by Martin Chapman and that we could 100% trust him. Got the right builder and made it stress free for my family. S…

Philip Howard

Fire Claim – Derby

Paul was always on hand when needed, he always seemed and sounded very calm which kept me calm. because of paul my life carried on almost as normal. Not having to think or constantly…

Stephen Grounsell

Escape Of Water Claim – Droitwich

Our Loss Assessor, Paul Taylor was superb, he kept us very well informed with the progress of the claim and was very supportive from start to finish. We were very impressed with the …

David Alexander

David Kelly

With over 40 years’ experience in the industry, David has qualified as Associate of the Chartered Insurance Institute and a Chartered Insurance Practitioner. David has dealt with many multi-million pound commercial claims across the UK and specialises in Business Interruption.

Business Interruption is the most complex aspect in any commercial claim. Without the correct calculations, there is a serious risk to the long-term future of a business. I would suggest it is crucial for a business owner to seek professional advice from a Loss Assessor to help calculate the claim.


Customer feedback

Had a fire at my business premises and didn’t have a clue how to deal with the claim. David was brilliant at handling my claim, he got me the maximum claim I was entitled to under my policy aswel as loss of earnings for over a year until the business was up and running and earning the same sales previous to the fire. David always kept in touch to let me know the progress of my claim via email or telephone. I had so many other things to deal with and hiring Morgan Clark to deal with my claim took a lot of stress off me. Hopefully I will never be in this position again but if I was I know who to call. Thank you Morgan Clark and especially David Kelly.

Mohammed Aslam

We really don’t think we could have achieved a result, let alone this result, had it not been for you (David) and your team at Morgan Clark, so a huge thanks to you all. What’s been particularly helpful are Sarah’s situation reports which have always kept us updated. My Saturday morning ‘googling’ and coming up with the concept of using an independent Loss Assessor was certainly time well spent.

Mr Hanson

We got in touch with Morgan Clark to assist us with our Business Interruption Claim as we were not getting anywhere with our insurance company. We felt David went over and above board to ensure that we got the best settlement possible in the circumstances. He was always very friendly, approachable and professional. Due to David’s tenacity in dealing with our claim we have been able to keep our business going in this difficult time. I highly recommend Morgan Clark and would not hesitate to use them again.

Mr and Mrs Storrar

What our clients say, in their own words…

Testimonial: ReCentre Health Ltd’s story, Flood Claim, London

ReCentre Health Ltd’s story, Flood Claim, London

After a severe leak caused major water damage, ReCentre Health turned to…
Testimonial: Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd

Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd

Following a major flood that destroyed vital stock and equipment Sharma turned…
Testimonial: How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire

How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire

Ted and Wendy recall their experience when a firework caused a devastating…
Testimonial: Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark

Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark

Mrs Evans talks through her experience as a landlord having to make…
Testimonial: Expert Management of House Fire Insurance Claim in Devon by Morgan Clark

Expert Management of House Fire Insurance Claim in Devon by Morgan Clark

When Jane had an explosion at her home she had no idea…
Testimonial: Successful Resolution of Suffolk Home Fire Claim by Morgan Clark

Successful Resolution of Suffolk Home Fire Claim by Morgan Clark

When Rob and Catriona returned home from work to find their house…

Why choose us

We will help you get back into your property as quickly as possible, ensuring you receive the full settlement you’re entitled to.

See all of our reviews on
Fire Claim – Chorley

The service we received was above and beyond and we couldn’t have achieved what we did without them.

Richard Roberts

Morgan Clark provided us with peace of mind and managed all aspects of the fire incident at our home with care and professionalism. We are so so grateful to Morgan Clark You are a st…

Trustpilot Review

Fire Claim – Preston

We received a very high standard of service from all the people we dealt with, they all worked together well as a team and the project ran smoothly once the insurance company gave co…

L.U.V Property Ltd

Yes I would. They were professional, reassuring and kept me well informed through the whole experience,

Trusted User

Explosion Claim – Hampton

Your advice was invaluable and you took a lot of work off our plate.

Colin Deer – Chase Buchanan

Escape Of Water Claim – Cheltenham

Very helpful at all stages. Settlement exceeded my expectations

A. Phelan

Very professional frist time I’ve clamed and did all the work for us

Mr & Mrs Howard

We had the misfortune of having a serious fire in our house last year, your first reaction is to think how am I going to deal with this, am I adequately insured, It will take forever…

Neil Kelly

The service has been fantastic. Dan in particular has been very supportive and informative, offered me his best advise and how to proceed with the issues I’m having. Communication…

Mrs Hussain

They took the hassle out of our insurance claim for a total fire destruction of a rental property. From the day after the fire they were there, dealing with the insurance company, lo…

Ian Bamforth

After a burst pipe/escape of water in 2016 and having problems with the Loss Adjusters for the insurance company, an internet search brought me across Morgan Clark. From the very fi…

Louise Tyler

Fire Claim – Essex

The service I received has been absolutely fantastic from start to finish from everyone involved in the process.

L. Bond

After our home was flooded over a year ago, our insurer and their loss adjuster seemed motivated by their own best interests, not ours. When Morgan Clark’s Taunton team agreed …

Kevin Vickers

Morgan Clark were absolutely great at keeping me informed and most importantly explaining the various aspects of the process. This was very much appreciated especially at such a diff…

Efemena Ikie

Escape Of Water Claim – Droitwich

Our Loss Assessor, Paul Taylor was superb, he kept us very well informed with the progress of the claim and was very supportive from start to finish. We were very impressed with the …

David Alexander

Mr Mathew Rawlingson was recommended by a client of his. I contacted him briefly some time ago and found him helpful and approachable. I phoned him on Monday 15th. I was agreeably su…

Antony Lentin

Fire Claim – Milford Haven

Very happy with the overall claim. Received much more than expected so very happy.

J. Brayley

We were unaware of insurance assessors before our devastating fire but so pleased we found Morgan Clark. They acted in our interests with the insurance company and took all the hard…

Mary & Nick Nicholls

Fire Claim – Bury

David is very modest and very clear and easy to contact anytime. I personally learned a lot from the way he was handling my claim. This is the first time I use Morgan Clark and I fou…

B Juma

I recommend this company to anyone who has suffered a loss and wishes to claim on their insurance regardless of the circumstances. They offer a comprehensive service that removes the…

Mr Kieran Phelan

Faye Milligan

Faye supports the Northern Loss Assessing team, assisting with estimates, payments, and all aspects of claim administration. She is a key point of contact for clients, contractors, insurers, and loss adjusters, helping to ensure claims run smoothly and efficiently from start to finish.

What our clients say, in their own words…

Testimonial: ReCentre Health Ltd’s story, Flood Claim, London

ReCentre Health Ltd’s story, Flood Claim, London

After a severe leak caused major water damage, ReCentre Health turned to…
Testimonial: Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd

Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd

Following a major flood that destroyed vital stock and equipment Sharma turned…
Testimonial: How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire

How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire

Ted and Wendy recall their experience when a firework caused a devastating…
Testimonial: Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark

Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark

Mrs Evans talks through her experience as a landlord having to make…
Testimonial: Expert Management of House Fire Insurance Claim in Devon by Morgan Clark

Expert Management of House Fire Insurance Claim in Devon by Morgan Clark

When Jane had an explosion at her home she had no idea…
Testimonial: Successful Resolution of Suffolk Home Fire Claim by Morgan Clark

Successful Resolution of Suffolk Home Fire Claim by Morgan Clark

When Rob and Catriona returned home from work to find their house…

Why choose us

We will help you get back into your property as quickly as possible, ensuring you receive the full settlement you’re entitled to.

See all of our reviews on

We were overwhelmed by a severe escape of water that seriously damaged our home. Morgan Clark provided professional help and reassurance at a difficult time greatly reducing the str…

Mark Billen

Having never dealt with an insurance claim before, I didn’t really know what to expect. I thought I could do it alone and deal with the insurnace company myself. Even after spe…

H Singh

Fire Claim – Leicester

Sunny, Ryan and Bev all provided a faultless exceptional service. I have worked with Ryan on more than one occaision, He has been attentive, diligent and has persevered/persuaded (v…

J. Hussain

From initial contact to the successful conclusion, the process was explained step by step. Regular contact was maintained throughout with weekly updates. A thoroughly professional jo…

Peter Brennan

Impact Claim – Dorset

Given the circumstances we could not ask for any more. Very helpful over a long period of very frustrating dealings with the Insurance Company and their Adjuster.

P. Hillier

Pino was fabulous. Even at 7pm he answered the phone.

Yuen Ling Tse

I have nothing bad to say about Morgan Clarke (MC), and working with them, everything was good.
Had a very unpleasant fire experience, not nice, place was a mess, phoned up MC,…

Nic T (Martin Thomas)

Extremely responsive and tactful with queries. Efficient management of a complex repair project involving multiple parties

Coastal Estate Management Ltd

Malicious Damage – Lancashire

Firstly I must thank Bill, who had used Morgan Clark’s services and suggested we make contact when we needed help. Standard of service is just wonderful taking all pressure and stre…

Marion Glen

The service provided by Morgan Clark was exceptional from from the start to the end of the claim. After agreeing to appoint Morgan Clark as our loss assessors, we did not have to wor…

Mr Ashfaq

Fire Claim – Hastings, East Sussex

During this very traumatic, life changing experience we were extremely relieved to have instructed Morgan Clark to deal with the claim. Their help, knowledge and expertise was very c…

Catherine Wilson

Fire Claim – Warrington

Could not fault the service, exceeded all my expectations

Karen Berry

Excellent service throughout. Can’t fault them

Kevin Spice

From start to finish the standard of service was high. Communication was excellent and each stage was clearly explained. Response to queries and problems was very prompt and very eff…

Miss Lesley Clements

Fire Claim – Macclesfield

Overall the service from all those we dealt with in restoring this fire ridden property were highly professional and, at times, imaginative in how they sought to bring this property …

Pat and Frank Wharton

Fire Claim – Fflintshire

We felt the assessors were ‘our team’ and tried to obtain the best result they could. Settlement exceeded my expectations.

Christopher Hetherington

In August 2023 we suffered the loss of our bungalow to fire, needless to say one of the most traumatic events of our lfe. Within 24 hour we were contacted by representatives from Los…

Mr Keith Young

From start to completion Morgan Clark have been exceptional. They took away the stresses of dealing with insurers and with their professional team of surveyors and loss adjusters man…

Riz Patel

Escape Of Water Claim – Hitchin

This has been a very difficult and stressful period for us. Until MC took over, we were ignored and felt powerless by Davies. We just didn’t trust them based on their past beh…

S. Sira

Storm Claim – Cheltenham

David proved very helpful and was professional yet friendly at all times. It was David who took control of the situation and got things moving for us.

Susan Naydorf

Dan Riley

Dan has over a decade of experience in the insurance industry. As a Loss Assessor for Morgan Clark, he manages insurance claims across the northern region, working with both home and business owners. Dan takes pride in guiding clients through the claims process, ensuring they get back on their feet after challenging times


Customer Feedback

Very efficient and professional service. Much thanks to Dan Riley for his help and support.

John Wilshaw

Dan was knowledgable and helpful during the first morning after the fire and fully explained your services and how it worked.

Victoria Gray, Dewsbury

Dan Riley approached us the morning after our house fire. We had never heard of a loss assessor or known that is was a service that could be used following a disaster. Initially we were skeptical but Dan was really reassuring and not too pushy. Not his fault, we thought it was a scam because we’d never heard of this before but he was really factual, knowledgeable and repeatedly mentioned FCA approval so we looked into it and thank god we did, thank god for Dan. I would recommend Morgan and Clarke to anyone that needed such a service.

Bryoni Butler

Why choose us

See all of our reviews on
Fire Claim – Leicestershire

No issues at all with Rob and Paul from Morgan Clark… they took a lot of stress away from myself/partner.

S. Ramsay

Fire Claim – Redruth

Very professional, no pressure… explained everything that Morgan Clarke would be able to assist with.

Steven Roberts

Fire Claim – Derby

Paul was always on hand when needed, he always seemed and sounded very calm which kept me calm. because of paul my life carried on almost as normal. Not having to think or constantly…

Stephen Grounsell

The service we received from Morgan Clark was absolutely outstanding from start to handover of the property. From Pino’s appointment as our representative with the insurance claim …

Frank Wharton

Fire Claim – Middlesbrough

I was impressed with the service i got from Morgan Clark and Martin who was dealing with my case. Very impressed

Assad Butt

Escape Of Water Claim – Recentre-Health Ltd, London

Morgan Clark is a highly experienced, professional company which delivers a valuable service at a fair price. I have been continually impressed by all those in the company with whom …

Tom Roberts

Fire Claim – Manchester

Ryan was very helpful and an asset to your company, very friendly and professional, always emailed and called with updates, went out his way to help and made this stressful task easy…

M. Amin

Extremely responsive and tactful with queries. Efficient management of a complex repair project involving multiple parties

Coastal Estate Management Ltd

I was a little dubious about using a loss assessor – I’m good with a spreadsheet and can argue a case well. However, insurance companies are known to be less than fair in…

Julian Evans

Morgan Clark have helped us every step of the way with our claim. We had never dealt with a house insurance claim before and having their expertise and advice was crucial to understa…

Emma Wadsworth

Flood Claim – Winchester

Friendly and sympathetic. Pleasant and efficient, I found Natalie especially pleasant and helpful.

Mrs J. Cole

Two successful insurance claims – one for fire damage in excess of £100k to a business property, one for £1000 where the insurers would not pay. In both cases, it’s likely …

Dr Martin Breach

Flood Claim – Conwy

This is the second time we have used your service (2012 was being the other). What you offer is an outstanding service at a time when clients are faced with major turmoil in their li…

David Lund

Flood Claim – Nottingham

Martin was very professional, friendly and reassuring. Easily contactable. Answered all our questions fully. We recommend this team. They were all excellent and we are very satisfied…

Mr & Mrs Conway

Fire Claim – Henley

Everything has been very efficient. Settlement exceeded my expectations

Anna James

Morgan Clarke dealt my water leak claim very fast and the right way.
I was updated often for each and every move. They are experienced in handling the claim. They are very frie…

Katy Marland

Fire Claim – Southampton

I am grateful for the support given by Morgan Clark as I feel without them I would have not been able to have as much covered by insurance as we did. Very happy with the overall clai…

K. McGregor

We suffered from fire damage on a rental property, which was through no fault of ourselves or tenants. Rob Godlonton contacted us and explained what help Morgan Clark could provide u…

Ian Reynolds

You navigated me through a horrible experience with patience and understanding
If I hadn’t had your service I think I would still have a damp property as I certainly had…

Annette Goldsmith

Fire Claim – Worcestershire

Very Professional and nothing was to much trouble. Settlement exceeded my expectations

R. Sitek

We will help you get back into your property as quickly as possible, ensuring you receive the full settlement you’re entitled to.

Robert Godlonton

Robert has been working in the loss assessing industry for nearly 30 years, dealing with both residential and commercial losses. He likes to be involved at the very beginning of a claim when people need immediate help, and understands how important it is at this stage to explain the challenges that lie ahead:

Our role is to make things as easy as possible for the client. In many instances they will be required to move with their family into emergency accommodation, or relocate their business, which is incredibly disruptive and stressful. The last thing they need is to have to make endless phone calls to cleaners, contractors, insurers, loss adjusters, landlords…the list goes on. We take the pressure away so they can rebuild their lives.


Customer Feedback

We found Robert to be very friendly and professional…We had a straight forward and stress free experience dealing with Morgan Clark. Between Robert and Pino they kept us informed each step of the way and gave us good advice when needed and I think, with their help, we came away with a fair payout from our insurance company. We were very happy with the service.

Mr Corkhill, Cumbria

Robert was very informative and alleviated any concerns we had in regards to going forward with Morgan Clark simply because we were overwhelmed with the trauma and coping with the aftermath of the fire at our home. Robert reassured us and said we could call him at anytime, which we did, with many questions and he was accommodating on every occasion. Thanks Robert.

Mr C, Liverpool

Robert was an excellent front face of the organisation. I was extremely distressed and felt quite despondent. I had no idea organisations such as Morgan Clark Existed. Once he had got past my frosty and somewhat dubious reception he explained why we would benefit from your service and explained things calmly, clearly and without false promises or misrepresentation. He subsequently went on to support us well above and beyond the call of duty. He recognised the fact that both Gaynor and myself were vulnerable adults and even that our pets (a newfoundland and Dachshund) had needs as well. I cannot praise the service from Robert High enough and please be assured I have seen service from organisations in many different fields and this is by far the best I have encountered.

Dr Robert Hirst, Prescot

What our clients say, in their own words…

Testimonial: ReCentre Health Ltd’s story, Flood Claim, London

ReCentre Health Ltd’s story, Flood Claim, London

After a severe leak caused major water damage, ReCentre Health turned to…
Testimonial: Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd

Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd

Following a major flood that destroyed vital stock and equipment Sharma turned…
Testimonial: How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire

How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire

Ted and Wendy recall their experience when a firework caused a devastating…
Testimonial: Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark

Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark

Mrs Evans talks through her experience as a landlord having to make…
Testimonial: Expert Management of House Fire Insurance Claim in Devon by Morgan Clark

Expert Management of House Fire Insurance Claim in Devon by Morgan Clark

When Jane had an explosion at her home she had no idea…
Testimonial: Successful Resolution of Suffolk Home Fire Claim by Morgan Clark

Successful Resolution of Suffolk Home Fire Claim by Morgan Clark

When Rob and Catriona returned home from work to find their house…

Why choose us

We will help you get back into your property as quickly as possible, ensuring you receive the full settlement you’re entitled to.

See all of our reviews on

We were recommended Morgan Clark and Pino Musso by a relative after my girlfriend and I had a house fire. Although Pino couldn’t represent us as our Loss Assessor because of ce…

David Marshall

Expert advice which ensured our claim was settled legitimately and comprehensively

Mr and Mrs Goodbody

Fire Claim – Ripley, Derbyshire

Martin Chapman was excellent – regular contact by phone

Simon Phillips

Fire Claim – Tiverton

I was very happy with David’s work and I cannot praise his persistence enough. I do not think I could have achieved as good repairs without his help.

D. Reed

Escape Of Water Claim – Saffron Walden

I was reassured immediately by the original person who visited and it made me realise I had made a good decision using Morgan Clark immediately. (Dan is) An absolute legend. He has b…

Antony Ross

Flood Claim – Warminster

I found the MC team and associated companies professional and helpful at all times.

D. Behrens

I was a little dubious about using a loss assessor – I’m good with a spreadsheet and can argue a case well. However, insurance companies are known to be less than fair in…

Julian Evans

Fire Claim – Bingley

I was very impressed with the overall standard of service. I was having a very stressful time before the fire and was very grateful that I didn’t have to deal with the house fi…

Emma Clough

All admin and associated works were taken care of, in a professional way. Also I was kept up to date on a regular basis. Brilliant service

Dave Berry

We had the misfortune of having a serious fire in our house last year, your first reaction is to think how am I going to deal with this, am I adequately insured, It will take forever…

Neil Kelly

Last November we had a house fire, in the loft, while we were home. It was devastating. The next morning, we went to view the house, the damage, clear up the debris from the street a…

Bryoni Butler

When I got the news that a house I was letting had a serious fire that made it uninhabitable I was full of dread about how I would cope with whatever was to come, before I had it bac…

Catherine Fryett

Fire Claim – Leeds

This process is very nerve wracking at the beginning . Morgan Clark once involved removed all the hassle . All parties involved have been superb from start to finish.

Richard Robinson

Escape Of Water Claim – Nottingham

Mr Paul Taylor was extremely professional. He looked after my interest and ensured that I got a fair deal. He took the stress out of navigating an unfamiliar system on my own. Withou…

Dr M. Rathi

Guided me and helped me through my claim
I’ve never had to make an insurance claim anything like this before. Mark and Natalie at Morgan Clark guided me through the process, …

Ron Jarman

Fire Claim – Canterbury

I believe I made the right decision with using Morgan Clark to handle my claim as the level of expertise and professionalism displayed by all those I came into contact with really he…

Efemena Ikie

Fire Claim – Hampshire

Overall the service has been excellent from start to finish all the people involved with my claim have been professional, approachable, excellent at communicating information, fast a…

Kyle Belgrano

Fire Claim – Derbyshire

With the work taking place during problems arising from the Covid virus we have been pleased with the way work progressed.

Mr & Mrs Matkin

After a serious flood Morgan Clark were recommended, we met Dan Norris who was the most wonderful , kind and helpful person . I really do not know what I would have done without the …

Mrs Donovan

Fire Claim – Dewsbury

Having never been through anything like this before it was re-assuring to know Pino was there to take the weight and liaise with my insurance company on my behalf. Great service when…

Victoria Gray