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Newcastle Loss Assessors

Don’t settle for less after a loss. Get help with your insurance claim.

Has your Newcastle or North East property suffered damage from a flood, burst pipe, fire, or another unexpected event? Navigating insurance claims after a disaster can be stressful and time-consuming. That’s where we come in. Our Newcastle and North East Loss Assessors work tirelessly to ensure you receive the full and fair compensation you deserve for your property damage claim. Don’t face this alone – get expert support on your side today.

Here’s how we can help with your property insurance claim:
• Protect your interests: We work for you, not your insurance company, ensuring a fair and accurate assessment of your claim.
• Stress-free recovery: We handle all insurance communication and paperwork, letting you focus on getting back on your feet.
• Maximise your compensation: Our expertise ensures your claim reflects your full losses, securing the highest payout you deserve.

Speak to our friendly team of Newcastle & North East loss assessors today to find out how we can help you.

Newcastle insurance claim case studies: See how we’ve helped clients like you

Successful fire claim in rental property leads to further referrals

“Mr Knee owns a three-bed property in County Durham, which he rents out. When a tenant accidentally set a chip pan alight and started a fire in the property, he was left facing a damaged house and a large fire insurance claim. The fire caused extensive d…”

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Using Morgan Clark a second time for flood insurance claim

“When the river Eden flooded in Carlisle in 2005, water poured through David Allen’s substantial five-bedroomed semi-detached home. There was extensive damage throughout the downstairs which was likely to result in an insurance claim of around £100,00…”

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Flood insurance claim in 2009 and again in 2015

“The village of Cockermouth hit the national headlines in 2009 when the river Derwent burst its banks after heavy rainfall. Mrs B, whose 17th century cottage backs on to the river, suffered devastating flooding: the water rose to over five feet and she l…”

Read more

Meet your team of North-East insurance claim experts

Morgan Clark prides itself on providing personal service. We believe it’s crucial to have a local loss assessor who can be with you quickly in the aftermath of a fire, flood, impact, burst pipe, or burglary in your home, rental property, or business. Our local team of loss assessors is here to help with your insurance claim. Speak to one of our friendly team today to see how we can help you.

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Rebecca Hocken

Business Development Manager

Pino Musso

Regional Manager

David Kelly

Business Interruption Specialist

Dan Riley

Loss Assessor

Robert Godlonton

Loss Assessor

Nathan Robertson

Loss Assessor

Martin Chapman

Loss Assessor

Amanda Luckhurst

Claims Technician

FAQ

What areas do you cover in Newcastle and the North East? faq plus icon to expand accordian

Our North East team is well-positioned to serve clients across the entire region. We cover all major cities and towns, including Newcastle, Sunderland, Durham, Gateshead, Middlesbrough, Darlington, Stockton-on-Tees, Hartlepool, and beyond.

What types of losses do you handle? faq plus icon to expand accordian

We handle a wide range of losses, including fire, flood, storm damage, theft, vandalism, subsidence, and more. If you’re unsure whether your situation qualifies, just give us a call and we’ll be happy to discuss it with you.

How much will this cost? faq plus icon to expand accordian

In the majority of cases we are able to represent our clients without charging a fee at all. Find out more by visiting our u003ca href=u0022https://www.morganclark.co.uk/fees/u0022u003eloss assessor feesu003c/au003e page.

How long will the claims process take? faq plus icon to expand accordian

The claims process can vary depending on the complexity of your claim and the cooperation of your insurance company. For a more in-depth explanation please visit our guide to how long home insurance claims take.

How much will this cost? faq plus icon to expand accordian

In the majority of cases we are able to represent our clients without charging a fee at all. Find out more by visiting our loss assessor fees page.

Still have questions?

Visit our FAQs page for more answers.

Kenneth & Carol’s Story: How Morgan Clark Helped a Client from the North with their Fire Insurance Claims

https://www.youtube.com/watch?v=vAtGB_sE65I

When a neighbour’s fire spread to their home Kenneth and Carol put their faith in Morgan Clark and the stress was taken off their shoulders.

Watch video View all

5* Independent Review from client in the North East
“In August 2023 we suffered the loss of our bungalow to fire, needless to say one of the most traumatic events of our lfe. Within 24 hour we were contacted by representatives from Loss Assessor companies some of them even pretending they were officials from our insurers. They felt like ambulance chasers. We just didn’t know what was happening however we agreed to meet with a couple of them. At first glance what was being offered seemed to good to be true i.e fighting our case with the insurers at no cost to us. I would reccomend looking at the Martin Lewis (Money Saving Expert) website, this really made the decision to use a Loss Assessor very easy. Of course we had to use our own judgement as to which one to pick. Having met with Dan Riley from Morgan Clark and doing our own research we slected Morgan Clark. A difficullt decision to make but having made it there it felt like a tremendous weight had been lifted from our shoulders. We have no regrets. Of course I cannot say how things would have gone if we had elected to go with the insurers Loss Adjuster however an event that cemented the deicison for us was a first meeting with the Loss Adjuster and Martin Chapman from Morgan Clark. The fire had started in the garage and spread throughout the roof void. In bringing it under control the firebrigade flooded the place and as a result whilst nothing on the inside was burnt it was non the less completely destroyed by water. I overheard the loss adjuster say to his team ” Is there anywhere where there has been a light touch.” I was devastated to think that given the degree of damage that anyone would remotely think that way. Anyway the end result was that the only thing left standing were the external walls. The bungalow was taken back to bare brick and completely restored a process that took 14 months. Martin Chapman from Morgan Clark led the team. The Surveyor was Paul parkinson from Bedfords and the contractors appointed were Response and Restore Ltd owned by Paul Lister, everyone of them along with the tradepeople have been a godsend. Morgan Clark also undertook to handle our contents claim, free of charge, and whilst there is still a lot of work to do as the client it all went smoothly with a more than satisfactroy outcome.”

Newcastle’s 24/7 National Helpline

01282 380 565

Contact Morgan Clark, Infirmary Street, Leeds

Get in touch with your North team

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    Newcastle’s 24/7 National Helpline

    01282 380 565

    Contact Morgan Clark, Infirmary Street, Leeds

    Authorised & Regulated by the Financial Conduct Authority

    Reference number 309575

    fca morgan clark

    We are authorised & regulated by the Financial Conduct Authority (FCA)

    This means our clients are protected. You can trust the professionals managing your claim as we are regulated to the FCA’s strict standards and codes of conduct.

    Authorised & Regulated by the Financial Conduct Authority

    Reference Number 309575

    Your claim is in safe hands

    As the industry leader, Morgan Clark sets the bar when it comes to standards. We are also proud to support a number of charities both in the UK and overseas.

    Professional Memberships

    The Financial Conduct Authority sets the regulation conduct standards for financial services

    The Chartered Institute of Loss Adjusters (CILA)

    The British Insurance Brokers’ Association (BIBA)

    The professional body representing UK Loss Assessors

    The Chartered Insurance Institute

    Charities we support

    The charity’s purpose is to promote positive mental health and wellbeing in young women, through the sport of rugby.

    An independent charity, providing free, confidential advice.

    Encouraging sport for the benefit of serving for the Fire & Rescue Service.

    Encouraging sport for the benefit of those serving the Fire & Rescue Service.

    The charity we set up in 2009 to support families in Jarjari Village (Gambia)