Don’t navigate your insurance claim alone.
We provide clear guidance so you know what to expect at every stage.
How we can help:
- Arrange emergency works to secure your property
- Identify the full extent of damage
- Handle negotiations with your insurer
- Restore your property efficiently
See our step-by-step insurance claims process here.
Rated 4.9 on Trustpilot / 5* on Feefo by verified customers.
Dan Norris, Loss Assessor
10+ years' experience
Speak to an expert, like Dan, who will fight for everything you're entitled to
Free FCA Regulated Support
Your claim resolved as quickly as possible
Experts negotiating on your behalf can expedite the process significantly.
Equal representation at every stage
Never feel outnumbered – your dedicated Loss Assessor works exclusively for you.
Secure your full settlement
We focus negotiations on achieving the best possible settlement for you.
Who we help
Homeowners
Protect your home and personal belongings
Business Owners
Ensure your property and tenants are fully covered
Landlords
Safeguard your premises and business assets
Why choose us
Resolving your claim as quickly as possible
A dedicated team, led by your Loss Assessor, drives your claim forward and oversees your property's restoration.
Equal representation at every stage
You'd never face court without a solicitor. A Loss Assessor gives you that same footing against the Loss Adjuster.
A single point of contact
No call centres. You'll have the direct details of your Loss Assessor and their assistant.
Helping you secure your full entitlement
Years of experience with insurers and adjusters, focused on the best possible settlement under your policy.
Keeping you in control
Manage every step yourself, or hand us the reins entirely. The choice is always yours.
Support to ease the stress
Claims are demanding. We handle the practical load so you can focus on getting life back to normal.
Popular Questions
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There is no reason why your insurance company or Loss Adjuster should discourage you from appointing your own Loss Assessor. If your Loss Adjuster is trying to dissuade you from using our services, you should question why they are against the idea of you being equally represented. After all, a Loss Assessor can only help a policyholder claim for what is legally within their insurance contract. Read more in Loss Adjusters: Your Questions Answered.
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While many insurance companies will support you in the initial weeks of your claim, their only responsibility is to ensure costs are covered to restore your property and replace damaged contents, stock, machinery etc. (if applicable). As your claim progresses, you will be left with the most stressful and time consuming day-to-day elements to organise and oversee alone if you do not appoint a Loss Assessor.
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Loss Assessors and Loss Adjusters are both insurance claim professionals, but there is one key difference in their role during the insurance claim process; a Loss Assessor is appointed by and works exclusively for the policyholder, while a Loss Adjuster is appointed and paid by the insurance company. Loss Adjusters are expected to remain independent. Read more about the difference between Loss Assessors and Loss Adjusters.
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In the majority of cases we are able to represent our clients without charging a fee at all. Read how we are able to offer our services free of charge.