Property insurance claims advice – Get support from a Loss Assessor

Authorised and regulated by the Financial Conduct Authority

Don’t navigate your insurance claim alone.
We provide clear guidance so you know what to expect at every stage.

How we can help:

  • Arrange emergency works to secure your property
  • Identify the full extent of damage
  • Handle negotiations with your insurer
  • Restore your property efficiently

See our step-by-step insurance claims process here.

Rated 4.9 on Trustpilot / 5* on Feefo by verified customers.

Dan Norris, Loss Assessor

10+ years' experience

Speak to an expert, like Dan, who will fight for everything you're entitled to

Free FCA Regulated Support

Your claim resolved as quickly as possible

Experts negotiating on your behalf can expedite the process significantly.

Equal representation at every stage

Never feel outnumbered – your dedicated Loss Assessor works exclusively for you.

Secure your full settlement

We focus negotiations on achieving the best possible settlement for you.

Why choose us

Resolving your claim as quickly as possible

A dedicated team, led by your Loss Assessor, drives your claim forward and oversees your property's restoration.

Equal representation at every stage

You'd never face court without a solicitor. A Loss Assessor gives you that same footing against the Loss Adjuster.

A single point of contact

No call centres. You'll have the direct details of your Loss Assessor and their assistant.

Helping you secure your full entitlement

Years of experience with insurers and adjusters, focused on the best possible settlement under your policy.

Keeping you in control

Manage every step yourself, or hand us the reins entirely. The choice is always yours.

Support to ease the stress

Claims are demanding. We handle the practical load so you can focus on getting life back to normal.

Popular Questions

There is no reason why your insurance company or Loss Adjuster should discourage you from appointing your own Loss Assessor. If your Loss Adjuster is trying to dissuade you from using our services, you should question why they are against the idea of you being equally represented. After all, a Loss Assessor can only help a policyholder claim for what is legally within their insurance contract. Read more in Loss Adjusters: Your Questions Answered.

While many insurance companies will support you in the initial weeks of your claim, their only responsibility is to ensure costs are covered to restore your property and replace damaged contents, stock, machinery etc. (if applicable). As your claim progresses, you will be left with the most stressful and time consuming day-to-day elements to organise and oversee alone if you do not appoint a Loss Assessor.

Loss Assessors and Loss Adjusters are both insurance claim professionals, but there is one key difference in their role during the insurance claim process; a Loss Assessor is appointed by and works exclusively for the policyholder, while a Loss Adjuster is appointed and paid by the insurance company. Loss Adjusters are expected to remain independent. Read more about the difference between Loss Assessors and Loss Adjusters.

In the majority of cases we are able to represent our clients without charging a fee at all. Read how we are able to offer our services free of charge.

Professional Memberships & Accreditations

Being part of professional bodies means you can rest assured that Morgan Clark deeply values producing work to the highest standard. Click or tap any of the logos to learn more about that accreditation.

What our customers are saying about us

Dependable support
Fire Claim – Oxon

“We cannot fault the service at all . We honestly don’t know how we would have been able to deal with all this without Morgan Clarks expert knowledge and service. A truly exc…”

Hannah and Richard Spooner

End-to-end management

“The service we received from Morgan Clark was absolutely outstanding from start to handover of the property. From Pino’s appointment as our representative with the insurance clai…”

Frank Wharton

Genuine care
Fire Claim – Bognor Regis

“We where guided through this process with kindness and totally clarity throughout. Settlement exceeded my expectations. We cannot recommend highly enough all parties concerned.”

Michael Webster

Weight lifted
Fire Claim – Potters Bar

“Absolutely delighted in every respect… The weight of responsibility was lifted from my shoulders and everything was undertaken in a totally professional manner. I cannot imag…”

Graham Pooley

End-to-end management

“I couldn’t have asked for more from Pino and his team during a really traumatic time. My claim involved buildings, condense and rehoused for 6 months, MorganClarke did everything…”

James Turner

End-to-end management

“Absolutely excellent from start August 2023 . We would still be in the dark and struggling, they are still fighting for us! Flood”

Lynda & Ian Murray

Exceeded expectations

“Pino from Morgan Clark went above and beyond to support us to settle our claim after a large escape of water affected most of our downstairs. Fantastic communication, always aware …”

Rebecca Bond

Dependable support

“We were flooded on Sunday 9th Feb 2020 due to Storm Ciara. We contacted Morgan Clark to act for us with our claim. In spite of lockdown due to Covid-19 they dealt with the claim ve…”

Vivien Cowgill

End-to-end management

““We cannot possibly say in a few words how much we appreciate the support and compassion that we received throughout the process.””

David and Linda Heckles

End-to-end management

“Morgan Clark are truly brilliant! We appointed Morgan Clark at the outset of a complex property claim that ultimately took over a year to reach settlement. From the beginning, thei…”

Mr James

Dependable support

“We found ourselves in a position of having to make a claim, a loss adjuster attended from the insurers with an offer being made shortly afterwards. Being a loss adjuster myself, I …”

Karl Morse

End-to-end management
Escape Of Water Claim – Hitchin

“This has been a very difficult and stressful period for us. Until MC took over, we were ignored and felt powerless by Davies. We just didn’t trust them based on their past b…”

S. Sira

Dependable support

“Good service”

Michelle Garner

Genuine care
Fire Claim – Bristol

“He was sympathetic and excellent… we are so grateful that he came to see us. We felt we had someone on our side. Very confident with the whole service. Settlement exceeded my…”

Paul Uttley

Weight lifted

“I think on reflection the most important service you gave was to take the load from my shoulders.Dan and Denise smoothed out problems that I was unaware I had at the time.The traum…”

James Pinhorn

End-to-end management

“I contacted Morgan Clark when my water pipes burst and flooded the whole house. It was a painful experience but as soon as Morgan Clark took over I felt a weight had been lifted. T…”

Miss Julia Morley-Drulia

Genuine care
Escape Of Water Claim – Atherton

“Pino did a great job. Settlement exceeded my expectations”

W. Sankey

End-to-end management

“Very helpful , very polite, great communication. Dealt with my claim from start to finish. No stress. Definitely recommend. If I have an issue in the future, I know where to come. …”

Charlie Lockwood

Dependable support

“They did everything very well, managing total chaos as if that’s what they do all day, everyday – one of the best companies I have ever had the pleasure of dealing with…”

Nick Waugh

Weight lifted

“Morgan Clark provided us with peace of mind and managed all aspects of the fire incident at our home with care and professionalism. We are so so grateful to Morgan Clark You are a …”

Trustpilot Review

Dependable support

“We would definite;y recommend Morgan Clark. The service they offered was excellent and we realise we could not have managed to do the job ourselves nearly as successfully.”

Lesley Horne

Genuine care

“I just wanted to give a shoutout to Pino from Morgan Clark for his amazing help with my water escape insurance claim. The whole process was pretty tough, but Pino was always there,…”

Vivek Singh

Dependable support
Fire Claim – Fflintshire

“We felt the assessors were ‘our team’ and tried to obtain the best result they could. Settlement exceeded my expectations.”

Christopher Hetherington

End-to-end management

“Can’t praise the team at Morgan Clark highly enough. Initially we met Dan who was so helpful the day after the fire when we were faced with a total loss & didn’t know wher…”

Debbie Bristow

Dependable support
Escape Of Water Claim – Cheltenham

“Very helpful at all stages. Settlement exceeded my expectations”

A. Phelan

Dependable support

“At first when dealing with a company like Morgan Clark, we were under the impression that we didn’t need them however after the hurdles that they jump through to get us our claim…”

Keith Poulton

Genuine care

“After a serious flood Morgan Clark were recommended, we met Dan Norris who was the most wonderful , kind and helpful person . I really do not know what I would have done without th…”

Mrs Donovan

Genuine care

“Morgan Clark are the EXPERTS… I am especially grateful for the immense kindness, compassion, and support Morgan Clark showed during my most difficult moments after our house …”

Previous Client

Genuine care
Escape Of Water Claim – Cornwall

“Very patient and helpful”

G. Anderson

End-to-end management
Fire Claim – Hereford

“Very Happy with the overall package from start to finish”

Nigel Field

Dependable support
Fire Claim – Havant, Portsmouth

“Matt along with his colleague Dennis were very approachable and addressed any queries or requests very promptly and with professional expertise. Including liaison with the letting …”

E. Williams

Dependable support
Fire Claim – Derbyshire

“With the work taking place during problems arising from the Covid virus we have been pleased with the way work progressed.”

Mr & Mrs Matkin

Dependable support

“Making a sizeable insurance claim can be a prize fight. Even Rocky needs a Micky in his corner”

Graham Critchlow

End-to-end management

“Excellent service and and up to date information with the progress from start to finish. Special thanks to Martin Chapman, Sara Lohan .. Paul Read and Nathan Robertson for their …”

Eddie Masterson

Weight lifted

“Morgan Clark were able to offer us assistance and assurance during a very difficult time when a tenant suffered major fire damage. It soon became apparent that without a “pro…”

Sm

Dependable support
Impact Claim – Essex

“He was extremely helpful and friendly and we knew we were in good hands.”

M. Forkan

Dependable support

“We are so pleased we appointed Tony Clark of Morgan Clark to handle our insurance claim for us. He was so knowledgeable and professional in all respects in his dealing with us and…”

Lyn Armitage

Weight lifted

“I am a non-resident landlord and my worst fears came true when my property was subject to fire damage. As this happened during the Corona pandemic, it was not possible to travel to…”

Dr. NT

End-to-end management
Escape Of Water Claim – Stoke-on-Trent

“I am extremely satisfied with the overall standard of service I received during the settlement of my water escape damage claim. From start to finish, the process was managed with a…”

Vivek Singh

End-to-end management

“We suffered some serious storm damage in February 2022 when 2 very large trees fell. Morgan Clark responded quickly and with the minimum of administrative fuss. It took nearly 10 m…”

Peter Hillier