Storm Chandra flood insurance claim help, in Somerset & the West Country

If your home, business or rental property has been affected by flooding, we can help you manage the insurance claim

Storm Chandra has caused flooding across Somerset and the West Country. If your property has been affected, floodwater might have damaged integral structures, electrical systems, fixtures, contents and stock (at businesses). The full extent may not be immediately visible, acting quickly is essential to protect your property and the outcome of your insurance claim.

Free flood emergency advice line: 0808 239 9219

Why appointing a Loss Assessor Matters:

Flood recovery is complex. A Loss Assessor manages the emergency works, drying and building restoration, they coordinate and manage contractors and surveyors, and will handle all communications and negotiations with your insurer. This allows you to focus on your family, tenants or business continuity while your insurance claim is managed by an experienced professional.

How Morgan Clark Can Help:

Morgan Clark are FCA authorised and regulated Loss Assessors, trusted across the UK since 1999. We work for you, not your insurer, to ensure your claim is handled efficiently and fairly. From day one, a dedicated Loss Assessor and their Assistant will be appointed to manage your claim, working exclusively in your best interests. They will give you their direct contact details and work to secure the best possible reinstatement and settlement for you.

Why choose us

Resolving your claim as quickly as possible

With a dedicated team led by your Morgan Clark Loss Assessor, we’ll drive the progression of your claim and oversee the restoration of your property with professional care.

Equal representation at every stage

Without Morgan Clark on your side, you will be negotiating with the Loss Adjuster alone. Would you consider going to court without a solicitor on your side?

A single point of contact

As our client, you will never have to go through a call centre. You will have the direct contact details of your Morgan Clark Loss Assessor and their assistant.

Helping you secure your full settlement

Drawing on extensive experience working with insurers and Loss Adjusters, Morgan Clark strives to secure clients the best possible settlement under their policy.

Keeping you in control

You choose the way your claim is managed – some people like to manage each step with their Loss Assessor, others prefer to let their Assessor take the reins completely – the choice is yours.

Support to ease the stress

Managing a claim can be incredibly demanding. Our experienced Loss Assessors provide practical support to help make the process easier, relieve the stress and allow you to focus on getting your life back on track.

Regional Teams

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What our customers are saying about us

  • Fire Claim – Hants

    “Quite simply, Morgan Clark have seen us through something I don’t feel with could of handled on our own. We would not hesitate to recommend Morgan Clark to anyone. From the m…”

    G. Yates

  • Flood Claim – Essex

    “Matt was worth his weight in gold. He liaised and negotiated with the insurance company on our behalf and secured the best outcome for us. The overall service we received from Mor…”

    J. Singh

  • “They were helpful and supportive at a very difficult time – immediate aftermath of a house fire. Managing an insurance claim and building works and moving out of the house wh…”

    Vicki Evans

  • “Considering the circumstances we found ourselves in, we couldn’t have been helped by more knowledge and friendly people. Special thanks to martin & Sarah. Nothing was too…”

  • Escape Of Water Claim – Cornwall

    “Very patient and helpful”

    G. Anderson

  • “Following flooding in November 2019 which affected my home, business and the entire village I realise how very fortunately I have been to have had my insurance claim handled by Mar…”

    P F Webb

We will help you get back into your property as quickly as possible, working to secure the best settlement under the terms of your policy

Popular Questions

What will my insurance company think if I appoint a Loss Assessor? faq plus icon to expand accordian

There is no reason why your insurance company or Loss Adjuster should discourage you from appointing your own Loss Assessor. If your Loss Adjuster is trying to dissuade you from using our services, you should question why they are against the idea of you being equally represented. After all, a Loss Assessor can only help a policyholder claim for what is legally within their insurance contract. Click here to read more about Loss Adjusters.

Doesn’t my insurance company manage my claim? faq plus icon to expand accordian

While many insurance companies will support you in the initial weeks of your claim, their only responsibility is to ensure costs are covered to restore your property and replace damaged contents, stock, machinery etc. (if applicable). As your claim progresses, you will be left with the most stressful and time consuming day-to-day elements to organise and oversee alone if you do not appoint a Loss Assessor.

What’s the difference between a Loss Assessor and a Loss Adjuster? faq plus icon to expand accordian

Loss Assessors and Loss Adjusters are both insurance claim professionals, but there is one key difference in their role during the insurance claim process; a Loss Assessor is appointed by and works exclusively for the policyholder, while a Loss Adjuster is appointed and paid by the insurance company. Loss Adjusters are expected to remain independent. Read more about the difference between Loss Assessors and Loss Adjusters here.

How much does Morgan Clark charge? faq plus icon to expand accordian

In the majority of cases we are able to represent our clients without charging a fee at all. Read how we are able to offer our services free of charge by clicking here.

Morgan Clark are authorised and regulated by the Financial Conduct Authority (FCA)

Find out what this protection means for you here.

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