Morgan Clark’s fees for homeowners

By appointing Morgan Clark Loss Assessors, along with the Chartered Surveyor and builders that we introduce from our network of experts, our services will be *free to you.

Our network of experts are selected by Morgan Clark’s directors and are continually monitored to ensure each firm adheres to our stringent high standards.

The contractors who repair your home will be paid by your insurance company as part of your claim and they in turn pay us a fee for managing the network.

*If you’d like to use your own builder, your insurer’s builder or want a cash settlement, we can negotiate any of these options for you. You are still able to appoint Morgan Clark Loss Assessors to help you. In these cases, we would need to charge a small percentage of the claim value. If we have to charge a fee, we always expect it to be offset by the increase in settlement we achieve for our clients.

Call our free helpline for advice about your claim

Popular Questions

What will my insurance company think if I appoint a Loss Assessor? faq plus icon to expand accordian

There is no reason why your insurance company or Loss Adjuster should discourage you from appointing your own Loss Assessor. If your Loss Adjuster is trying to dissuade you from using our services, you should question why they are against the idea of you being equally represented. After all, a Loss Assessor can only help a policyholder claim for what is legally within their insurance contract. Click here to read more about Loss Adjusters.

Doesn’t my insurance company manage my claim? faq plus icon to expand accordian

While many insurance companies will support you in the initial weeks of your claim, their only responsibility is to ensure costs are covered to restore your property and replace damaged contents, stock, machinery etc. (if applicable). As your claim progresses, you will be left with the most stressful and time consuming day-to-day elements to organise and oversee alone if you do not appoint a Loss Assessor.

What’s the difference between a Loss Assessor and a Loss Adjuster? faq plus icon to expand accordian

Loss Assessors and Loss Adjusters are both insurance claim professionals, but there is one key difference in their role during the insurance claim process; a Loss Assessor is appointed by and works exclusively for the policyholder, while a Loss Adjuster is appointed and paid by the insurance company. Loss Adjusters are expected to remain independent. Read more about the difference between Loss Assessors and Loss Adjusters here.

How much will this cost? faq plus icon to expand accordian

In the majority of cases we are able to represent our clients without charging a fee at all. Read how we are able to offer our services free of charge by clicking here.

Still have questions?

Visit our FAQs page for more answers.

Navigating claims – clients share their stories

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Testimonial: ReCentre Health Ltd’s story, Flood Claim, London

ReCentre Health Ltd’s story, Flood Claim, London

After a severe leak caused major water damage, ReCentre Health turned to…
Testimonial: Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd

Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd

Following a major flood that destroyed vital stock and equipment Sharma turned…
Testimonial: How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire

How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire

Ted and Wendy recall their experience when a firework caused a devastating…
Testimonial: Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark

Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark

Mrs Evans talks through her experience as a landlord having to make…
Testimonial: Expert Management of House Fire Insurance Claim in Devon by Morgan Clark

Expert Management of House Fire Insurance Claim in Devon by Morgan Clark

When Jane had an explosion at her home she had no idea…
Testimonial: Successful Resolution of Suffolk Home Fire Claim by Morgan Clark

Successful Resolution of Suffolk Home Fire Claim by Morgan Clark

When Rob and Catriona returned home from work to find their house…
See all of our reviews on

Our home was flooded in October 2023. We had never claimed on our home insurance and had a very difficult time trying to contact our insurers. The day after the flood, we were collec…

Mr & Mrs Conway

Fire Claim – Middlesbrough

Impeccable standard of service by MC. The settlement, without doubt, would not have been achievable without MC. Very straightforward to deal with and available to answer question reg…

John Hines

Fire Claim – Mickleton

I was exceptionally pleased with the whole process. Professional effective and responsive. Settlement exceeded my expectations.

J. Lonsdale

Fire Claim – Stewkley, Bedfordshire

Sara and Denise sorted it all out – it was a great relief not to have to get involved. As pensioners and with my husband being diagnosed with terminal stomach cancer shortly a…

Enid and Bruce Moulder

Having Morgan Clarke represent us changed our lives during a very difficult time. Our loss assessor Martin Chapman and the team behind him worked tirelessly to make sure our claim we…

Shirley Hartnell

Fire Claim – Manchester

The process was exceptionally good throughout. Very professional and informative. Exceptional professional and communicative. Good and practical advice. Settlement exceeded my expect…

Phillip & Jasmine Allsop

We are both pensioners in our 70’s. Eight years ago we let our family home to supplement our pensions. Unfortunately, there was a fire incident in the kitchen. The occupiers were o…

Mr Choudhary

Fire Claim – Leicestershire

No issues at all with Rob and Paul from Morgan Clark… they took a lot of stress away from myself/partner.

S. Ramsay

Fire Claim – Redcar

Excellent service all round. There was never a time we didn’t feel supported or that we weren’t important. Settlement exceeded my expectations.

Emma Batey and Matthew Brown

The staff at Morgan Clark came to our aid after a house fire, during as you can imagine a very stressful time they on our behalf went into action, all the way through a 10 month proc…

Dean Howells

We’ve received superb service from my very first contact right through to completion and sign off of the claim and repairs.
They came to our rescue at a time of utter cri…

Mr & Mrs Doherty

Very helpful kept us in touch all times easy to speak to Martin Chapman top man

Mr & Mrs Robinson (Brian & Pamela)

Escape Of Water Claim – Worsley

We have been very pleased with all the services you have provided and are pleased with the outcome.

Gareth Collins

My damages value was too small for Morgan Clark, understandably, but their Paul Taylor went out of his way to listen, advise, assist, reassure and point me in the right direction to …

Trustpilot User

I was not aware that companies like Morgan Clark existed. We had a serious and devastating house fire which required massive restoration work and meant we could not live in our prop…

Dr Hirst

After a serious fire at my home. I employed Morgan Clarke. Bedfords surveyors and Response and Restore to manage the process and undertake the Remedial work.
I found all the co…

John Lonsdale

Good contact and friendly service

Ian Hall

Fire Claim – Oldham

The biggest thing for us was the understanding of the impact of the fire on us all – it didn’t feel like anyone involved was doing a ‘tick box’ the service wa…

G. Byrne

Fire Claim – Wigan

Standard was, in a nutshell excellent. We most definatley couldn’t have managed without Pino,Sara , Robert and everybody else involved. Pino and Sarah were very, very helpful a…

Steve Ashcroft

Fire Claim – Potters Bar

Absolutely delighted in every respect… The weight of responsibility was lifted from my shoulders and everything was undertaken in a totally professional manner. I cannot image …

Graham Pooley