Morgan Clark’s fees for homeowners

By appointing Morgan Clark Loss Assessors, along with the Chartered Surveyor and builders that we introduce from our network of experts, our services will be *free to you.

Our network of experts are selected by Morgan Clark’s directors and are continually monitored to ensure each firm adheres to our stringent high standards.

The contractors who repair your home will be paid by your insurance company as part of your claim and they in turn pay us a fee for managing the network.

*If you’d like to use your own builder, your insurer’s builder or want a cash settlement, we can negotiate any of these options for you. You are still able to appoint Morgan Clark Loss Assessors to help you. In these cases, we would need to charge a small percentage of the claim value. If we have to charge a fee, we always expect it to be offset by the increase in settlement we achieve for our clients.

Call our free helpline for advice about your claim

Popular Questions

What will my insurance company think if I appoint a Loss Assessor? faq plus icon to expand accordian

There is no reason why your insurance company or Loss Adjuster should discourage you from appointing your own Loss Assessor. If your Loss Adjuster is trying to dissuade you from using our services, you should question why they are against the idea of you being equally represented. After all, a Loss Assessor can only help a policyholder claim for what is legally within their insurance contract. Click here to read more about Loss Adjusters.

Doesn’t my insurance company manage my claim? faq plus icon to expand accordian

While many insurance companies will support you in the initial weeks of your claim, their only responsibility is to ensure costs are covered to restore your property and replace damaged contents, stock, machinery etc. (if applicable). As your claim progresses, you will be left with the most stressful and time consuming day-to-day elements to organise and oversee alone if you do not appoint a Loss Assessor.

What’s the difference between a Loss Assessor and a Loss Adjuster? faq plus icon to expand accordian

Loss Assessors and Loss Adjusters are both insurance claim professionals, but there is one key difference in their role during the insurance claim process; a Loss Assessor is appointed by and works exclusively for the policyholder, while a Loss Adjuster is appointed and paid by the insurance company. Loss Adjusters are expected to remain independent. Read more about the difference between Loss Assessors and Loss Adjusters here.

How much does Morgan Clark charge? faq plus icon to expand accordian

In the majority of cases we are able to represent our clients without charging a fee at all. Read how we are able to offer our services free of charge by clicking here.

Navigating claims – clients share their stories

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Testimonial: ReCentre Health Ltd’s story, Flood Claim, London
London Business Interruption Claims

ReCentre Health Ltd’s story, Flood Claim, London

After a severe leak caused major water damage, ReCentre Health turned to… read more

Testimonial: Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd
North Business Interruption Claims

Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd

Following a major flood that destroyed vital stock and equipment Sharma turned… read more

Testimonial: How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire
Midlands Fire Claims

How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire

Ted and Wendy recall their experience when a firework caused a devastating… read more

Testimonial: Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark
South Fire Claims

Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark

Mrs Evans talks through her experience as a landlord having to make… read more

Testimonial: Expert Management of House Fire Insurance Claim in Devon by Morgan Clark
South Fire Claims

Expert Management of House Fire Insurance Claim in Devon by Morgan Clark

When Jane had an explosion at her home she had no idea… read more

Testimonial: Successful Resolution of Suffolk Home Fire Claim by Morgan Clark
South Fire Claims

Successful Resolution of Suffolk Home Fire Claim by Morgan Clark

When Rob and Catriona returned home from work to find their house… read more

What our customers are saying about us

  • Dependable support

    “Morgan Clark were absolutely great at keeping me informed and most importantly explaining the various aspects of the process. This was very much appreciated especially at such a di…”

    Efemena Ikie

  • Dependable support
    Escape Of Water Claim – Essex

    “I cannot overstate how fantastic Dan Norris has been in dealing with our claims. I would highly recommend Dan Norris and Morgan Clark to anyone going through an insurance claim. Da…”

    D. Vora

  • Dependable support
    Fire Claim – Somerset

    “Following the fire I felt very anxious how I would be able to manage the restoration. My son arranged Morgan Clark following a visit to the site by a representative. I was not awar…”

    C. Haines

  • Dependable support

    “Morgan and Clark were a very professional ,helpful, and knowledgeable they took all the stress of our claim away and exceeded our expections in all aspects. I would highly recommen…”

    Phillip Gentle

  • End-to-end management

    “After a house fire in 2020, we were completely in the dark over where to go next. We were visited by a member of the Morgan Clarke team to offer theirs services. As we had no exper…”

    Joanne Tyson Pearcy

  • Dependable support
    Fire Claim – Shropshire

    “Ryan was very professional and helpful from the very beginning .”

    Paul Aston

  • Dependable support
    Fire Claim – West Yorkshire

    “I was impressed by the standard of service I’ve received from Morgan Clark and would happily recommend them to anyone finding themselves in similar circumstances to mine. Settleme…”

    L. Clements

  • Genuine care
    Fire Claim – Nefyn

    “The ordinary person on the street does not know about the role of a loss assessor. Once he had explained, and we digested the situation over night, we welcomed his assistance. We…”

    Pam Heath

  • End-to-end management
    Fire Claim – Mickleton

    “I was exceptionally pleased with the whole process. Professional effective and responsive. Settlement exceeded my expectations.”

    J. Lonsdale

  • Weight lifted
    Fire Claim – Stewkley, Bedfordshire

    “Sara and Denise sorted it all out – it was a great relief not to have to get involved. As pensioners and with my husband being diagnosed with terminal stomach cancer shortly…”

    Enid and Bruce Moulder

  • Weight lifted

    “A very professional company who transformed our nightmare situation when a relative’s house was seriously damaged by fire into a pleasure. They managed all aspects of the hou…”

    Graham Pooley

  • Weight lifted

    “I have worked with Morgan Clark on more than one occasion. I truly believe customer satisfaction and providing all round exceptional service to the customer is their company ethos….”

    Javed Hussain

  • Exceeded expectations
    Fire Claim – Warrington

    “Could not fault the service, exceeded all my expectations”

    Karen Berry

  • End-to-end management

    “We had a fire at our house. Morgan Clark acted as a loss adjuster on our behalf with our insurance company. This made what was a very stressful situation much less so. They helped …”

    Molly Soe

  • Dependable support

    “After a serious fire at my home. I employed Morgan Clarke. Bedfords surveyors and Response and Restore to manage the process and undertake the Remedial work. I found all the compan…”

    John Lonsdale

  • Genuine care

    “Hello, after having a small kitchen Fire Pino and Sarah were appointed as our Loss Assessors.
    Could have not been more happy with there performance”

    Jc

  • Genuine care

    “I was a little apprehensive when I received a knock on the door not long after a fire at my rental property. Rob from Morgan Clark explained what the company could do for us and ho…”

    Sarah Ramsay

  • End-to-end management
    Fire Claim – Hereford

    “Very Happy with the overall package from start to finish”

    Nigel Field

  • Dependable support
    Fire Claim – Derbyshire

    “With the work taking place during problems arising from the Covid virus we have been pleased with the way work progressed.”

    Mr & Mrs Matkin

  • Dependable support
    Fire Claim – Essex

    “We can’t express enough our gratitude for everyone involved in the rebuild of our house and dealing with the insurers. Everyone was friendly, professional and knowledgeable a…”

    Ellie Hartland

  • End-to-end management
    Fire Claim – Liverpool

    “From the very first meet until my settlement i was informed every step of the way and every conversation was confirmed by email. Settlement exceeded my expectations.”

    Anthony Fairclough

  • Dependable support

    “I have already spent nearly an hour giving in detail my good experience with this company . cannot spend another hour to say it was all good.”

    Prue Macpherson

  • Dependable support
    Fire Claim – Chesterfield

    “On such a significant claim it was important to have someone in our corner. Ive been stung by insurers before and i appreciate what a “prize fight” it can be. Even &#…”

    Graham Critchlow

  • Genuine care

    “Excellent service from Morgan Clark throughout our whole claim process. We felt like they were understanding and empathetic of our situation. Excellent communication also throughou…”

    Jay

  • Dependable support

    “Having suffered a fire, which required serious renovation, from the moment Morgan Clark arrived, we felt cared for and had advice from professionals who were on our side”

    Paul Uttley

  • Dependable support

    “Without them I would have been totally out of my depth. Everything was arranged and any correspondence relating to the property and relevant meetings were in place They supplied al…”

    Mrs Pauline Ducker

  • Dependable support
    Fire Claim – Wiltshire

    “I am just so grateful that Ian Carter came along to talk to me when I first went to see the fire damage. I felt then that I faced an ordeal, Morgan Clark turned it into an increasi…”

    Catherine Fryett

  • Dependable support
    Fire Claim – Glossop

    “We were very happy with the service we received. Friendly & Professional. Settlement exceeded my expectations.”

    Sandra Taylor

  • Dependable support

    “Very efficient and professional service. Much thanks to Dan Riley for his help and support.”

    John Wilshaw

  • Dependable support

    “Morgan Clark really helped me with a settlement that was very challenging and made a very distressing situation as easy as possible. Communication was great, my loss assessor Marti…”

    Vikki Cornforth

  • End-to-end management

    “I highy recommend Morgan Clark. They supported me and acted as my advocate for a process which took nearly two years from start to finish. They led the way through a complicated an…”

    Deborah Reed

  • Dependable support
    Fire Claim – Cambridge

    “Friendly, professional, informative and relaxed”

    J. Cloherty

  • Dependable support

    “They were fantastic from the start. This was our first claim ever and although we’d been advised by friends to use a private loss adjuster we hadn’t been interested as …”

    Antonia Macintyre

  • Dependable support
    Flood Claim – Devon

    “He made us aware of things we genuinely hadn’t thought of. Whatever was a problem for me Natalie really couldn’t have been more helpful.”

    M. Smith

  • Dependable support

    “Despite all the problems with the insurers, Morgan Clark continued to chase and ensured that all areas were covered to our benefit. Although I became very stressed at times, Morgan…”

    Monika Payne

  • Dependable support
    Fire Claim – Hertfordshire

    “As a property owner located in the USA, I could not imagine handling this claim without the expertise of Morgan Clark. They just made it so easy and low stress.”

    Andrew Dougill

  • Dependable support
    Escape Of Water Claim – Worsley

    “We have been very pleased with all the services you have provided and are pleased with the outcome.”

    Gareth Collins

  • Dependable support

    “Communication was first class. Sarah Lohan at the office and Martin Chapman in the field. Always available if not instantly but never failed to respond in a short space of time. W…”

    Mike Graham

  • Weight lifted
    Fire Claim – Chorley

    “From the Initial visit to completion date I have been able to contact all of the parties involved, they have all been very helpful, friendly and efficient and was so pleased that I…”

    Fidelis

  • Genuine care

    “We couldn’t be more pleased with every aspect of this process – from initial contact through to meeting Pino, meeting the Surveyor, choosing a Contractor and working throug…”

    Fire Claim, Preston