Blog Category: Loss Adjusters

April 2025

Water damage insurance claim tips

Water leaks, often referred to as ‘escape of water’ incidents, are a leading cause of home insurance claims in the UK. They account for approximately 30% of all domestic claims, with insurers paying out around £1.8 million daily to address the resulting damage.  Given the prevalence and potential financial impact of water leaks, understanding how...

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How long do home insurance claims take?

When dealing with home insurance claims, one of the biggest concerns for homeowners is how long the process will take. Unfortunately, there isn’t a single, fixed answer, as the duration varies depending on the complexity of the claim, the insurer’s efficiency, and the policyholder’s promptness in providing the required information. In this article, we outline...

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The insurance claim investigation process explained

When disaster strikes, whether it’s a burst pipe flooding your home or a fire damaging your business, you expect your insurer to have your back. But before any payout happens, your insurer launches an investigation. Why? To separate genuine claims from fraudulent ones, ensure fairness, and keep the system running smoothly for everyone.  This process...

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November 2020

5 things to do at the beginning of an insurance claim

Having sufficient home insurance will go a long way in helping you get back on track after a fire, flood or other loss in your home. However, the steps you take – or don’t take – at the beginning of your claim can affect how smoothly the claim goes and whether you receive the full...

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November 2020

The role of the Loss Assessor in a flood insurance claim

Managing a flood insurance claim can be an extremely complicated affair, which is in turn time consuming and stressful for the individual responsible for managing the claim. A Loss Assessor alleviates this stress by managing the whole claims process on your behalf. As part of the claims management service, a Loss Assessor will typically offer...

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November 2020

Christmas fire safety tips

From candles to trees, Christmas can be one of the most dangerous times of the year for fire. Official UK fire statistics show house fires are most common in December and consequently, insurers receive more fire claims in December than any other month. A little preparation and planning can help you avoid having your holidays...

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