Blog Category: Insurance Advice

December 2025

Why do some insurers discourage policyholders from using a Loss Assessor?

There have been cases of insurers trying to discourage policyholders from using a Loss Assessor recently. Learn why this is happening, what your rights are, and how to make sure your claim stays on track. What to do if your insurer questions your decision to appoint a Loss Assessor It’s not uncommon for policyholders to...

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April 2023

Loss assessors: how much do they cost?

When we first visit someone after a fire or flood, one of the first questions we get asked is “how much will it cost to use your services?”. People are often surprised when we reply that, in the vast majority of cases, our services are provided free-of-charge. They think there must be a catch. There...

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March 2021

Home security advice when going on holiday

It’s that time of year when our minds start to turn to booking holidays. As the entire family gets ready to escape for a week or two, it’s important to remember the risks it can bring for your home. At this time of year, burglaries increase as more people leave their homes unattended for long...

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October 2020

Preparing a flood emergency kit

Clear thinking can be difficult in a crisis situation. Therefore, we’ve prepared a basic list of some items that you might like to have on hand before and during a flood. A basic emergency flood kit should include the following items: If you have any questions regarding a potential or ongoing flood insurance claim, please...

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August 2019

Different types of flooding in the UK

Floods in the UK may be rare, but they can have devastating consequences for those who are affected by them. According to Flood Guidance, 1 in 6 UK homes is at risk of flooding and, when flooding does happen, both homeowners and business owners alike can be left dealing with major damage to their properties...

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June 2019

Does home insurance cover arson fires?

Most standard home insurance policies will cover you for fire damage to your home, but you may not be covered in every scenario. While most policies will cover fire damage to both your home and your possessions inside of it – including any smoke damage that occurs as a result of the fire – there...

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