Dealing with a burst pipe? Protect your property and your insurance claim
Burst pipes, techincally known as ‘escape of water’ claims, can lead to extensive water damage in your home, rented or commerical property. Pipes may burst due to freezing, corrosion or sudden pressure changes, and even a small leak can cause unseen damage that worsens over time. Acting quickly is vital to protect your property and secure a fair insurance settlement.
Without a professional Loss Assessor on your side, you face managing a complex insurance claim alone. Should you choose to appoint Morgan Clark, you’ll have expert guidance throughout the emergency works, restoration and entire insurance claim process, ensuring your property is fully protected and your claim is being managed professionally.
Why a Loss Assessor Matters
Drying out a property is a specialist operation. If it is not carried out correctly, you risk serious long-term issues like damp and dry rot. Most policyholders do not know the risks these issues cause; they become apparent months after the original water damage and will not be insured damages, so prevention is absolutely essential. Your dedicated Loss Assessor will manage the restoration team, surveyor and building contractors working to restore your home, rented property or business premises. They will also handle all negotiations with your insurance company and their Loss Adjuster, allowing you time to focus on getting your life or business back on track.
How Morgan Clark Can Help…
Trusted by thousands of clients across the UK since 1999, Morgan Clark are experts in burst pipe and water damage claims. As independent Loss Assessors, we work for you, not the insurance company, providing fast, stress-free support, relieving you of the stress involved in negotiating an insurance claim.
Whatever your level of involvement, you can choose from full management of your claim by us, to working alongside your Loss Assessor to stay involved every step of the way.
Our aim is to reduce the time and stress involved in managing a burst pipe insurance claim.
Your dedicated Loss Assessor will:
- Help you to arrange alternative accommodation if needed
- Coordinate immediate emergency works to secure your property
- Conduct a full investigation of damage to protect your property’s value
- Negotiate with your insurer to safeguard your best interests
- Oversee swift restoration so tenants, employees, or family can return quickly
Who we help…
Homeowners
Protect your home and personal belongings
Business Owners
Ensure your property and tenants are fully covered
Landlords
Safeguard your premises and business assets
Let Morgan Clark help resolve your claim quickly and achieve the best settlement possible under the terms of your policy.
24/7 support
0808 273 8929Popular Questions
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What will my insurance company think if I appoint a Loss Assessor?
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There is no reason why your insurance company or Loss Adjuster should discourage you from appointing your own Loss Assessor. If your Loss Adjuster is trying to dissuade you from using our services, you should question why they are against the idea of you being equally represented. After all, a Loss Assessor can only help a policyholder claim for what is legally within their insurance contract. Click here to read more about Loss Adjusters.
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Doesn’t my insurance company manage my claim?
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While many insurance companies will support you in the initial weeks of your claim, their only responsibility is to ensure costs are covered to restore your property and replace damaged contents, stock, machinery etc. (if applicable). As your claim progresses, you will be left with the most stressful and time consuming day-to-day elements to organise and oversee alone if you do not appoint a Loss Assessor.
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What’s the difference between a Loss Assessor and a Loss Adjuster?
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Loss Assessors and Loss Adjusters are both insurance claim professionals, but there is one key difference in their role during the insurance claim process; a Loss Assessor is appointed by and works exclusively for the policyholder, while a Loss Adjuster is appointed and paid by the insurance company. Loss Adjusters are expected to remain independent. Read more about the difference between Loss Assessors and Loss Adjusters here.
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How much does Morgan Clark charge?
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In the majority of cases we are able to represent our clients without charging a fee at all. Read how we are able to offer our services free of charge by clicking here.
What our customers are saying about us
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Flood Claim – Somerset
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Fire Claim – St Helens
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Morgan Clark are authorised and regulated by the Financial Conduct Authority (FCA)
Find out what this protection means for you here.
The FCA regulates the financial services industry in the UK, this means:
- Your money is protected – FCA rules ensure your claim is handled with safeguards that protect your interests.
- You’re treated fairly – strict standards and codes of conduct mean you’re never misled or taken advantage of.
- You can trust the process – only authorised firms can legally manage claims, giving you confidence in the outcome.
For more information on FCA click here.
Your claim is in safe hands
As members of key professional bodies, Morgan Clark is committed to upholding the highest industry standards. We are also proud to support a number of charities both in the UK and overseas.
