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Please note; occasionally phone numbers are added to our forms with a digit missing or incorrect. If you do not receive a phone call from us at the time specified on your request (or within 24 hours if you have not specified a time) please either submit another request or call us on the number at the top of the page.
Professional Memberships & Accreditations
Being part of professional bodies means you can rest assured that Morgan Clark deeply values producing work to the highest standard. Click or tap any of the logos to learn more about that accreditation.
CILA
As an internationally respected membership organisation, The Chartered Institute of Loss Adjusters (CILA) sets the professional and ethical standards for companies handling claims. They do so through its qualification framework and guide to professional conduct.
IPLA
The Institute of Public Loss Assessors was founded in 1966 and is the professional body representing Loss Assessors in the UK. Morgan Clark have been members since 2019. All IPLA members must be authorised and regulated by the Financial Conduct Authority and have appropriate Professional Indemnity Insurance.
Cyber Essentials Certified
We hold Cyber Essentials certification — the UK Government-backed standard, overseen by the National Cyber Security Centre — giving you confidence your data is protected against common cyber threats.
Trained to Support Vulnerable Customers
Our team is trained by specialist compliance provider Create Solutions to identify and support customers who need extra care — going beyond tick-box training to build real understanding and confidence.
Chartered Insurance Institute (CII)
The Chartered Insurance Institute is a professional body dedicated to building public trust in the insurance and financial planning profession. The CII’s purpose, as set out in its 1912 royal charter, is to ‘Secure and justify the confidence of the public’ in its members and the insurance sector as a whole. It aims to do this by setting standards of integrity, technical competence, and business capability.
Financial Conduct Authority
Morgan Clark were the first firm of Loss Assessors to be authorised by the Financial Conduct Authority, meeting the criteria when the regulation scheme was launched in 2005. The Financial Conduct Authority sets the regulation conduct standards for nearly 60,000 financial services firms and financial markets in the UK. They are also the prudential supervisor for 49,000 firms, setting specific standards for 19,000 firms.
What our customers are saying about us
Fire Claim – Middlesex
“As you are no doubt aware, having a house fire is a very stressful and traumatic event. From that point onwards I would have been somwhat at a loss as to how to proceed. I am thus …”
Ms M. Soe
Fire Claim – Essex
“We can’t express enough our gratitude for everyone involved in the rebuild of our house and dealing with the insurers. Everyone was friendly, professional and knowledgeable a…”
Ellie Hartland
“I was absolutely devastated to see my house destroyed due to a burst water pipe and was struggling to get a meaningful response from insurance company. That’s when my friend …”
Manjusha Rathi
Fire Claim – Shropshire
“Ryan was very professional and helpful from the very beginning .”
Paul Aston
Escape Of Water Claim – Basildon
“Great service, very helpful and efficient. Settlement exceeded my expectations”
Victoria Morgan
Escape Of Water Claim – Derbyshire
“For a claim of this size I am so glad i decided to let Morgan Clark handle it, as to do so myself would have been very time consuming and stressful.”
I. Grief
Flood Claim – Welshpool
“I could not recommend Morgan and Clark highly enough. Indeed I have already informed a colleague, who suffered a flood recently, of the outstanding service Morgan and Clark offer.”
Rebecca Midwinter
Fire Claim – Cumbria
“We had a straight forward and stress free experience dealing with Morgan Clark. Between Robert and Pino they kept us informed each step of the way and gave us good advice when need…”
P. Corkhill
“I cannot fault the service I received, everyone I dealt with were very helpful . I was treated with the utmost respect at all times as the incident was very traumatic due to the fa…”
Impact Claim, Cambridgeshire
“We engaged Morgan Clark to help us with a Covid Business Interruption claim. Having been brushed off by our insurance broker Tony Clark agreed to review our policy to see if we had…”
Ian Duckett
Flood Claim – Conwy
“This is the second time we have used your service (2012 was being the other). What you offer is an outstanding service at a time when clients are faced with major turmoil in their …”
David Lund
Fire Claim – Blackburn
“There is nothing I would ask you to change… the staff at Morgan Clark especially Pino have been extremely professional.”
Bilal Yusuf
Fire Claim – Tiverton
“I was very happy with David’s work and I cannot praise his persistence enough. I do not think I could have achieved as good repairs without his help.”
D. Reed
Escape Of Water Claim – Saffron Walden
“I was reassured immediately by the original person who visited and it made me realise I had made a good decision using Morgan Clark immediately. (Dan is) An absolute legend. He has…”
Antony Ross
Fire Claim – Nefyn
“The ordinary person on the street does not know about the role of a loss assessor. Once he had explained, and we digested the situation over night, we welcomed his assistance. We…”
Pam Heath
“Morgan Clark have been amazing guiding us through a fire trauma ensuring that we get what we needed and come home to our restored house and home”
Stephen Barnes
“The service we received from Morgan Clark was absolutely outstanding from start to handover of the property. From Pino’s appointment as our representative with the insurance clai…”
Frank Wharton
“Morgan and Clark were a very professional ,helpful, and knowledgeable they took all the stress of our claim away and exceeded our expections in all aspects. I would highly recommen…”
Phillip Gentle
“You navigated me through a horrible experience with patience and understanding If I hadn’t had your service I think I would still have a damp property as I certainly had no …”
Annette Goldsmith
“Always informed me about the updates on my case. They were happy to answer any of my questions in no time. Pino and Sarah want above and beyond to help my duties that difficult ti…”
Joanna Fiejtek
Fire Claim – Leeds
“We were very happy with everything. We felt completely looked after by Martin Chapman and that we could 100% trust him. Got the right builder and made it stress free for my family….”
Philip Howard
Fire Claim – Cambridge
““My team” as I have grown to call them, have supported us through some challenging times, all with 100% professionalism, and with total support when I was finding all t…”
Jane Hampshire
“Very helpful and professional. Morgan Clark representative was recommended to us by firefighters after the incident with a house fire. Robert has visited us following day explained…”
Sebastian Barsczewski
Fire Claim – Waltham on the Wolds / Leicestershire
“We are very pleased we used Morgan Clark, at no point were they pushy, unlike some of there competitors !”
Christopher Boulter
Fire Claim – West Bromwich
“Very pleased with Paul’s help, knowledge and professionalism in dealing with our claim. I would have been lost without his help, Paul explained and guided me through all the…”
Ishvar Patel
Fire Claim – Cambridgeshire
“As you can imagine, after our house fire we were very scared and apprehensive about the whole insurance claim and subsequent works. We had never experienced anything like this in t…”
Tony Cornwell
Fire Claim – London
“It was the best thing I did to assign Morgan Clark to help me with my claim . They have a lot of experience in this field , I’ve never had to make a claim for fire before so …”
Emine Enver
“Morgan Clark Remove The Stress What can you say about Pino Musso? Morgan Clark & Pino. I probably shouldn’t pick out one individual but, if ever you are unfortunate enou…”
“Our home was flooded in October 2023. We had never claimed on our home insurance and had a very difficult time trying to contact our insurers. The day after the flood, we were coll…”
Mr & Mrs Conway
Fire Claim – Cheshire
“Morgan Clark were absolutely fantastic. Professional, responsive, exceeds expectations, handles all calls, concerns, issues. Rebuild of house exceeds original spec. You have no w…”
Eddie Watkins
“We experienced a house fire in 2022. The first couple of weeks after the fire were just awful. The loss adjuster our insurance company used to handle our claim were possibly the wo…”
Mrs Addis
Fire Claim – Gwynedd
“Pino was personable, responsive, informative and effective. Communication was easy.”
R. McMahon
Fire Claim – Manchester
“Ryan was very helpful and an asset to your company, very friendly and professional, always emailed and called with updates, went out his way to help and made this stressful task ea…”
M. Amin
“A very supportive and professional company, that is very effective and skilled at dealing and negotiating with Insurance Companies to get the best outcome from the policy on behalf…”
Henry Raison
Business Interruption Claim – Bournemouth
“Absolutely recommend David to anyone who is making a claim….could not be happier. Settlement exceeded my expectations.”
Dan Cattell
“After having the devastation of water ruining my kitchen and parts of my living room I was given Morgan Clarke’s number. As always with anything to with insurance or claiming…”
Chris McGowan
“I was contacted by Morgan Clark after a serious house fire. I appointed them to manage my claim and was very pleased with the service. They handled every aspect of the process wi…”
Edward Faherty
Escape Of Water Claim – Middlesex
“Gilbert’s whole approach, his knowledge from various perspectives across the insurance industry and his personable manner made him easy to deal with and very helpful througho…”
L. Foulds
Fire Claim – Ulverston
“Martin Chapman was Calm and knowledgeable.”
M. Vipan
Business Interruption Claim – Hastings
“Great, honest advice throughout. Settlement exceeded my expectations”
S. Fitchett