Nathan Robertson

Loss Assessor

07808 751 375
[email protected]

About Nathan

Nathan has many years’ experience advising people who need to make an insurance claim. He has worked with a wide range of clients, both residential and commercial, across every type of peril. He finds it particularly rewarding to visit clients at the end of a claim when they are back in their home or their business is fully operating again:

When we first meet people they have been through a traumatic experience, so it’s really gratifying to go back and see them when it’s all over. Many people just aren’t aware there is professional support available for them when they’re making an insurance claim, however I know the difference it can make. We can take away the pressures of dealing with multiple agencies to enable our clients to focus on their everyday lives.


Customer Feedback

Nathan was really patient and explained fully the process. He didn’t think any question was a stupid question. Also, me and my husband changed our minds suddenly and he drove back for us to confirm your services. He really went above and beyond for us in a time of a very emotional event.

Ms Collins, Manchester

Nathan was very calm and understanding. He gave us a lot of advice. Nothing was too much trouble and he didn’t mind repeating himself… We cannot fault any aspect of the service Morgan Clark provided. We wouldn’t have had a clue where to start, we felt that having Nathan to begin with then Paul working on our behalf lessened the worry and stress in what was probably the most stressful experience in our lives.

Mr & Mrs Badder, Derbyshire

Nathan was caring, empathetic, but clear and professional. Most of all his approach was not pushy and he made me feel very comfortable. We were also in the first lockdown of the pandemic and he abided by the rules.

Amanda Rose Sarson, Liverpool

Navigating claims – clients share their stories

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Testimonial: ReCentre Health Ltd’s story, Flood Claim, London
London Business Interruption Claims

ReCentre Health Ltd’s story, Flood Claim, London

After a severe leak caused major water damage, ReCentre Health turned to… read more

Testimonial: Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd
North Business Interruption Claims

Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd

Following a major flood that destroyed vital stock and equipment Sharma turned… read more

Testimonial: How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire
Midlands Fire Claims

How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire

Ted and Wendy recall their experience when a firework caused a devastating… read more

Testimonial: Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark
South Fire Claims

Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark

Mrs Evans talks through her experience as a landlord having to make… read more

Testimonial: Expert Management of House Fire Insurance Claim in Devon by Morgan Clark
South Fire Claims

Expert Management of House Fire Insurance Claim in Devon by Morgan Clark

When Jane had an explosion at her home she had no idea… read more

Testimonial: Successful Resolution of Suffolk Home Fire Claim by Morgan Clark
South Fire Claims

Successful Resolution of Suffolk Home Fire Claim by Morgan Clark

When Rob and Catriona returned home from work to find their house… read more

Why choose us

Resolving your claim as quickly as possible

With a dedicated team led by your Morgan Clark Loss Assessor, we’ll drive the progression of your claim and oversee the restoration of your property with professional care.

Equal representation at every stage

Without Morgan Clark on your side, you will be negotiating with the Loss Adjuster alone. Would you consider going to court without a solicitor on your side?

A single point of contact

As our client, you will never have to go through a call centre. You will have the direct contact details of your Morgan Clark Loss Assessor and their assistant.

Helping you secure your full settlement

Drawing on extensive experience working with insurers and Loss Adjusters, Morgan Clark strives to secure clients the best possible settlement under their policy.

Keeping you in control

You choose the way your claim is managed – some people like to manage each step with their Loss Assessor, others prefer to let their Assessor take the reins completely – the choice is yours.

Support to ease the stress

Managing a claim can be incredibly demanding. Our experienced Loss Assessors provide practical support to help make the process easier, relieve the stress and allow you to focus on getting your life back on track.

We will help you get back into your property as quickly as possible, working to secure the best settlement under the terms of your policy

What our customers are saying about us

Weight lifted
Fire Claim – Stewkley, Bedfordshire

“Sara and Denise sorted it all out – it was a great relief not to have to get involved. As pensioners and with my husband being diagnosed with terminal stomach cancer shortly…”

Enid and Bruce Moulder

Dependable support
Fire Claim – Manchester

“The process was exceptionally good throughout. Very professional and informative. Exceptional professional and communicative. Good and practical advice. Settlement exceeded my expe…”

Phillip & Jasmine Allsop

Genuine care
Explosion Claim – Preston

“Our initial dealings started with Nathan who introduced me to Pino Musso who then dealt with my claim start to end which was brilliantly handled and always kept me informed. Very e…”

P. Singh

End-to-end management

“I was very wary of getting involved at first as they sought out me. However, they were very reassuring at beginning when we were in state of shock after house fire. Always replied …”

Stan Johnston

Dependable support

“The staff at Morgan Clark came to our aid after a house fire, during as you can imagine a very stressful time they on our behalf went into action, all the way through a 10 month pr…”

Dean Howells

Weight lifted

“I think on reflection the most important service you gave was to take the load from my shoulders.Dan and Denise smoothed out problems that I was unaware I had at the time.The traum…”

James Pinhorn

Weight lifted

“Morgan Clark took what could have been a very stressful situation (a car drove into one of my rental properties,) and made is as seamless and stress-free as possible. I was very ha…”

Mike Samuels

End-to-end management
Fire Claim – Sheffield

“Martin was great throughout the process. We didnt really know where to start and Martin just took all the stress out of the process. He explained things well. His experience having…”

F. Parkinson

Dependable support

“We approached Morgan Clark to assist us with an insurance claim during Covid. Their service has been fantastic from the beginning. David Kelly and Sarah Lohan have been our main co…”

Shirley Hanson

Dependable support
Flood Claim – Taunton

“Greatly admire and appreciate Mark’s (and Natalie’s) perserverance”

R. Jarman

Dependable support
Fire Claim – Herefordshire

“We are just so grateful for your involvement and help. The loss adjusting firm were an awful company to deal with so it was not an easy job for Paul. We certainly couldn’t have d…”

Nicola Addis

Weight lifted

“I have worked with Morgan Clark on more than one occasion. I truly believe customer satisfaction and providing all round exceptional service to the customer is their company ethos….”

J Hussain

Dependable support

“I contacted them via their website and they still gave me a callback despite my claim size being under their threshold, and gave me contacts and advice on how to proceed.”

Bosh

Dependable support

“I don’t know how we would have made a claim without Morgan Clark. Their extensive knowledge and support, guided us through a very difficult claim, which ultimately allowed our bu…”

Rachel Mantle

Dependable support

“Fantastic people to deal with, very informative and certainly recommend”

Naz Ahmed

Dependable support
Impact Claim – Dorset

“Given the circumstances we could not ask for any more. Very helpful over a long period of very frustrating dealings with the Insurance Company and their Adjuster.”

P. Hillier

Dependable support
Escape Of Water Claim – Powys

“Never having been in this situation before, we were unaware of the role of Loss Assessors! It was mentioned by one of our friends, whereupon I must have googled it and discovered y…”

J. & P. Aldous

Dependable support
Flood Claim – Welshpool

“I could not recommend Morgan and Clark highly enough. Indeed I have already informed a colleague, who suffered a flood recently, of the outstanding service Morgan and Clark offer.”

Rebecca Midwinter

Exceeded expectations
Fire Claim – Warrington

“Could not fault the service, exceeded all my expectations”

Karen Berry

Dependable support

“Extremely responsive and tactful with queries. Efficient management of a complex repair project involving multiple parties”

Coastal Estate Management Ltd

Dependable support

“Morgan Clark have helped us every step of the way with our claim. We had never dealt with a house insurance claim before and having their expertise and advice was crucial to unders…”

Emma Wadsworth

Weight lifted

“Martin Chapman and the team took the stress out of a bad situation. Options were explained in a language we understood and no decisions were made without seeking our permission fi…”

Shirley Hartnell

Genuine care

“We couldn’t be more pleased with every aspect of this process – from initial contact through to meeting Pino, meeting the Surveyor, choosing a Contractor and working throug…”

Fire Claim, Preston

Dependable support

“When I got the news that a house I was letting had a serious fire that made it uninhabitable I was full of dread about how I would cope with whatever was to come, before I had it b…”

Catherine Fryett

Dependable support
Fire Claim – Essex

“We can’t express enough our gratitude for everyone involved in the rebuild of our house and dealing with the insurers. Everyone was friendly, professional and knowledgeable a…”

Ellie Hartland

Dependable support
Flood Claim – Exeter

“David very patiently answered our technical queries and we had complete confidence in his advice.”

K. Vickers

Dependable support

“We were flooded on Sunday 9th Feb 2020 due to Storm Ciara. We contacted Morgan Clark to act for us with our claim. In spite of lockdown due to Covid-19 they dealt with the claim ve…”

Vivien Cowgill

Weight lifted
Escape Of Water Claim – Nottingham

“Mr Paul Taylor was extremely professional. He looked after my interest and ensured that I got a fair deal. He took the stress out of navigating an unfamiliar system on my own. With…”

Dr M. Rathi

End-to-end management

“Can’t praise the team at Morgan Clark highly enough. Initially we met Dan who was so helpful the day after the fire when we were faced with a total loss & didn’t know wher…”

Debbie Bristow

Dependable support

“Our home was flooded in October 2023. We had never claimed on our home insurance and had a very difficult time trying to contact our insurers. The day after the flood, we were coll…”

Mr & Mrs Conway

Dependable support
Fire Claim – Hartlepool

“Morgan Clark were very helpful, they made a very distressing situation as easy as possible for me, lots of communication, no question was a stupid question. Settlement exceeded my …”

V. Cornforth

Dependable support

“Good contact and friendly service”

Ian Hall

Dependable support
Fire Claim – Havant, Portsmouth

“Matt along with his colleague Dennis were very approachable and addressed any queries or requests very promptly and with professional expertise. Including liaison with the letting …”

E. Williams

Genuine care
Flood Claim – Winchester

“Friendly and sympathetic. Pleasant and efficient, I found Natalie especially pleasant and helpful.”

Mrs J. Cole

Genuine care

“After a serious flood Morgan Clark were recommended, we met Dan Norris who was the most wonderful , kind and helpful person . I really do not know what I would have done without th…”

Mrs Donovan

Weight lifted

“The service offered by Morgan-Clark from all who dealt with my claim was first class. I achieved a far greater sum as a result of having my claim professionally handled. In particu…”

Mr Dan Cattell

End-to-end management

“We suffered from fire damage on a rental property, which was through no fault of ourselves or tenants. Rob Godlonton contacted us and explained what help Morgan Clark could provide…”

Ian Reynolds

Dependable support
Flood Claim – Conwy

“This is the second time we have used your service (2012 was being the other). What you offer is an outstanding service at a time when clients are faced with major turmoil in their …”

David Lund

Dependable support
Fire Claim – St Helens

“I cannot speak highly enough about the service I have received from Morgan Clark. At one of the darkest hours of our lives you were there and every member of the team has provided…”

Dr Robert Hirst

Dependable support

“Could have not managed the restoration without them”

Mrs Christine Haines