Natalie De Miranda

Claims Technician


About Natalie

Natalie has been with the Southwest Division of Morgan Clark since 2021, prior to this Natalie had over 20 years of experience within the general insurance industry. She supports the Southwest Loss Assessing team, handling payments, estimates, and communication with clients, contractors, Loss Adjusters, and Insurance Companies. Natalie is generally the first point of contact within the office, offering support and advice to everyone who reaches out to the office for assistance.

Both David and Natalie have been very helpful and supportive throughout the restoration of my bungalow. Natalie was always prompt in replying to any questions, always very helpful and polite, particularly when David was unavailable.

Mrs Haines, Somerset

Well I can’t praise Natalie and David enough. We were in a dreadful situation and they made it quite plain sailing. Reassured me often and was always in touch, nothing too much trouble from Natalie.

Margaret Smith, Avon

Always got a reply to questions very quickly. Natalie was brilliant!!!

Mark Norman, Harberton

Navigating claims – clients share their stories

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Testimonial: ReCentre Health Ltd’s story, Flood Claim, London
London Business Interruption Claims

ReCentre Health Ltd’s story, Flood Claim, London

After a severe leak caused major water damage, ReCentre Health turned to… read more

Testimonial: Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd
North Business Interruption Claims

Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd

Following a major flood that destroyed vital stock and equipment Sharma turned… read more

Testimonial: How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire
Midlands Fire Claims

How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire

Ted and Wendy recall their experience when a firework caused a devastating… read more

Testimonial: Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark
South Fire Claims

Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark

Mrs Evans talks through her experience as a landlord having to make… read more

Testimonial: Expert Management of House Fire Insurance Claim in Devon by Morgan Clark
South Fire Claims

Expert Management of House Fire Insurance Claim in Devon by Morgan Clark

When Jane had an explosion at her home she had no idea… read more

Testimonial: Successful Resolution of Suffolk Home Fire Claim by Morgan Clark
South Fire Claims

Successful Resolution of Suffolk Home Fire Claim by Morgan Clark

When Rob and Catriona returned home from work to find their house… read more

Why choose us

Resolving your claim as quickly as possible

With a dedicated team led by your Morgan Clark Loss Assessor, we’ll drive the progression of your claim and oversee the restoration of your property with professional care.

Equal representation at every stage

Without Morgan Clark on your side, you will be negotiating with the Loss Adjuster alone. Would you consider going to court without a solicitor on your side?

A single point of contact

As our client, you will never have to go through a call centre. You will have the direct contact details of your Morgan Clark Loss Assessor and their assistant.

Helping you secure your full settlement

Drawing on extensive experience working with insurers and Loss Adjusters, Morgan Clark strives to secure clients the best possible settlement under their policy.

Keeping you in control

You choose the way your claim is managed – some people like to manage each step with their Loss Assessor, others prefer to let their Assessor take the reins completely – the choice is yours.

Support to ease the stress

Managing a claim can be incredibly demanding. Our experienced Loss Assessors provide practical support to help make the process easier, relieve the stress and allow you to focus on getting your life back on track.

We will help you get back into your property as quickly as possible, working to secure the best settlement under the terms of your policy

What our customers are saying about us

  • Genuine care

    “We were recommended Morgan Clark and Pino Musso by a relative after my girlfriend and I had a house fire. Although Pino couldn’t represent us as our Loss Assessor because of …”

    David Marshall

  • End-to-end management

    “Until I had a serious house fire in May 2019 I had no ideas that companies like Morgan Clark existed. But let me tell you when your world has fallen apart the last thing you need i…”

    Robert Hirst

  • Dependable support

    “Quite simply if it were not for the expertise and professionalism of Morgan Clark I would not have achieved such a fantastic result with my insurance claim after a flash flood deva…”

    Lilias Ahmeira

  • Dependable support
    Fire Claim – Stoke-on-Trent

    “The visit by Morgan Clark the day after the fire was so important and very welcome. It really settled my nerves and fears at a very worrying time. Thereafter, the work and payments…”

    Steven Brereton

  • End-to-end management

    “Absolutely great from the beginning Marc was always available to sort out that any problems were progressed smoothly whilst acting as liaison between ourselves and the Building C…”

    Carolyn and Miguel Alamo

  • Dependable support
    Fire Claim – South Yorkshire

    “Morgan Clark were great to work with. If I had a significant claim and or knew someone who has, I would not hesitate in using them again or recommending them. Settlement exceeded …”

    I. Reynolds

  • Genuine care
    Fire Claim – Oldham

    “The biggest thing for us was the understanding of the impact of the fire on us all – it didn’t feel like anyone involved was doing a ‘tick box’ the service …”

    G. Byrne

  • Weight lifted
    Fire Claim – Potters Bar

    “Absolutely delighted in every respect… The weight of responsibility was lifted from my shoulders and everything was undertaken in a totally professional manner. I cannot imag…”

    Graham Pooley

  • Dependable support
    Fire Claim – Swanley

    “Without Gilbert we would not have been able to get through this traumatic experience. His advice and help has been immeasurable. We cannot thank him enough.”

    Peter Hammond

  • Genuine care
    Flood Claim – Cambridgeshire

    “Please thank Dan Norris. Dan is a very lovely person. My husband died at the start of this claim, and Dan was so kind and supportive and was always there to help me. I couldn’t ha…”

    Janice Donovan

  • Dependable support

    “Morgan Clarke dealt my claim very fast and right way. It was too easy to handle with them. I was updated very often for each and every move. They are experienced in handling the cl…”

    Thirunavukkarasu Kulandaisamy

  • Dependable support
    Fire Claim – Crowdys great coxwell

    “Very good-personable and professional. Both excellent”

    Peter Rowe

  • End-to-end management

    “I was very wary of getting involved at first as they sought out me. However, they were very reassuring at beginning when we were in state of shock after house fire. Always replied …”

    Stan Johnston

  • Dependable support

    “Morgan Clark have been amazing guiding us through a fire trauma ensuring that we get what we needed and come home to our restored house and home”

    Stephen Barnes

  • Dependable support

    “Good contact and friendly service”

    Ian Hall

  • End-to-end management

    “2 years ago I had a house fire just before Christmas of which I got out in just my night wear. I lost everything I owned. And didn’t know were to start. A representative from…”

    Mrs J Fillingham

  • Dependable support

    “Excellent service from Morgan & Clarke, we highly recommend anyone to use these guys if needed. These insurance companies are animals so if you need help contact Morgan Clarke…”

    Trustpilot Review

  • Dependable support

    “My damages value was too small for Morgan Clark, understandably, but their Paul Taylor went out of his way to listen, advise, assist, reassure and point me in the right direction t…”

    Trustpilot User

  • End-to-end management

    “Excellent service from beginning to end very informative at every stage , wouldn’t have been able to do anything with out them .”

    Tracey Piddey

  • Dependable support
    Fire Claim – Bingley

    “I was very impressed with the overall standard of service. I was having a very stressful time before the fire and was very grateful that I didn’t have to deal with the house …”

    Emma Clough

  • Weight lifted
    Fire Claim – Ombersley

    “With the added stress of Covid and restrictions I felt the claim was dealt with as swiftly as was possible. Never wanting to have a large accidental clam again, ever, I would use M…”

    A. Parker

  • Weight lifted

    “I have worked with Morgan Clark on more than one occasion. I truly believe customer satisfaction and providing all round exceptional service to the customer is their company ethos….”

    Javed Hussain

  • Dependable support
    Impact Claim – Essex

    “He was extremely helpful and friendly and we knew we were in good hands.”

    M. Forkan

  • Weight lifted

    “Martin Chapman and the team took the stress out of a bad situation. Options were explained in a language we understood and no decisions were made without seeking our permission fi…”

    Shirley Hartnell

  • End-to-end management

    “I had a fire at my home around Christmas time causing extensive damage, you can image how stressful this is, what do I do, who do I contact, what’s going to happen now, will my i…”

    Neil Kelly

  • Genuine care

    “I was not aware that companies like Morgan Clark existed. We had a serious and devastating house fire which required massive restoration work and meant we could not live in our pr…”

    Dr Hirst

  • Weight lifted
    Fire Claim – Leicestershire

    “No issues at all with Rob and Paul from Morgan Clark… they took a lot of stress away from myself/partner.”

    S. Ramsay

  • Dependable support

    “Morgan Clarks representative Matt Rawlingson and colleges were very proactive in the management of reinstatement of my property. Their communications both verbally and electronic w…”

    Edward Williams

  • Dependable support
    Fire Claim – Fflintshire

    “We felt the assessors were ‘our team’ and tried to obtain the best result they could. Settlement exceeded my expectations.”

    Christopher Hetherington

  • Dependable support

    Silchester Sports Pavilion

  • Dependable support

    “Communication was first class. Sarah Lohan at the office and Martin Chapman in the field. Always available if not instantly but never failed to respond in a short space of time. W…”

    Mike Graham

  • Weight lifted

    “Morgan Clark took what could have been a very stressful situation (a car drove into one of my rental properties,) and made is as seamless and stress-free as possible. I was very ha…”

    Mike Samuels

  • Dependable support
    Flood Claim – Stowmarket

    “Really helpful, felt he was on our side! Email, text and phone, always there! Settlement exceeded my expectation.”

    Sarah Leggett

  • Dependable support

    “The staff at Morgan Clark came to our aid after a house fire, during as you can imagine a very stressful time they on our behalf went into action, all the way through a 10 month pr…”

    Dean Howells

  • Weight lifted
    Fire Claim – Leeds

    “We were very happy with everything. We felt completely looked after by Martin Chapman and that we could 100% trust him. Got the right builder and made it stress free for my family….”

    Philip Howard

  • Weight lifted

    “Highly recommend – a must have on a major house insurance case They took the administrative burden off us as much as possible during a very stressful period after flooding of…”

    Lisa Hunt

  • Dependable support

    “Well done as I expected.”

    Mr Sun

  • Dependable support
    Fire Claim – Worcestershire

    “Very Professional and nothing was to much trouble. Settlement exceeded my expectations”

    R. Sitek

  • Dependable support
    Fire Claim – Manchester

    “The process was exceptionally good throughout. Very professional and informative. Exceptional professional and communicative. Good and practical advice. Settlement exceeded my expe…”

    Phillip & Jasmine Allsop

  • Dependable support
    Fire Claim – Cambridge

    “Friendly, professional, informative and relaxed”

    J. Cloherty