Natalie De Miranda

Claims Technician


About Natalie

Natalie has been with the Southwest Division of Morgan Clark since 2021, prior to this Natalie had over 20 years of experience within the general insurance industry. She supports the Southwest Loss Assessing team, handling payments, estimates, and communication with clients, contractors, Loss Adjusters, and Insurance Companies. Natalie is generally the first point of contact within the office, offering support and advice to everyone who reaches out to the office for assistance.

Both David and Natalie have been very helpful and supportive throughout the restoration of my bungalow. Natalie was always prompt in replying to any questions, always very helpful and polite, particularly when David was unavailable.

Mrs Haines, Somerset

Well I can’t praise Natalie and David enough. We were in a dreadful situation and they made it quite plain sailing. Reassured me often and was always in touch, nothing too much trouble from Natalie.

Margaret Smith, Avon

Always got a reply to questions very quickly. Natalie was brilliant!!!

Mark Norman, Harberton

Navigating claims – clients share their stories

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Testimonial: ReCentre Health Ltd’s story, Flood Claim, London
London Business Interruption Claims

ReCentre Health Ltd’s story, Flood Claim, London

After a severe leak caused major water damage, ReCentre Health turned to… read more

Testimonial: Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd
North Business Interruption Claims

Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd

Following a major flood that destroyed vital stock and equipment Sharma turned… read more

Testimonial: How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire
Midlands Fire Claims

How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire

Ted and Wendy recall their experience when a firework caused a devastating… read more

Testimonial: Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark
South Fire Claims

Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark

Mrs Evans talks through her experience as a landlord having to make… read more

Testimonial: Expert Management of House Fire Insurance Claim in Devon by Morgan Clark
South Fire Claims

Expert Management of House Fire Insurance Claim in Devon by Morgan Clark

When Jane had an explosion at her home she had no idea… read more

Testimonial: Successful Resolution of Suffolk Home Fire Claim by Morgan Clark
South Fire Claims

Successful Resolution of Suffolk Home Fire Claim by Morgan Clark

When Rob and Catriona returned home from work to find their house… read more

Why choose us

Resolving your claim as quickly as possible

With a dedicated team led by your Morgan Clark Loss Assessor, we’ll drive the progression of your claim and oversee the restoration of your property with professional care.

Equal representation at every stage

Without Morgan Clark on your side, you will be negotiating with the Loss Adjuster alone. Would you consider going to court without a solicitor on your side?

A single point of contact

As our client, you will never have to go through a call centre. You will have the direct contact details of your Morgan Clark Loss Assessor and their assistant.

Helping you secure your full settlement

Drawing on extensive experience working with insurers and Loss Adjusters, Morgan Clark strives to secure clients the best possible settlement under their policy.

Keeping you in control

You choose the way your claim is managed – some people like to manage each step with their Loss Assessor, others prefer to let their Assessor take the reins completely – the choice is yours.

Support to ease the stress

Managing a claim can be incredibly demanding. Our experienced Loss Assessors provide practical support to help make the process easier, relieve the stress and allow you to focus on getting your life back on track.

We will help you get back into your property as quickly as possible, working to secure the best settlement under the terms of your policy

What our customers are saying about us

End-to-end management
Fire Claim – Ilford

“Great service and clients needs were always met with good communication throughout the whole process. Great team, A+++++++++”

Mr Shak

Dependable support

“Absolutely brilliant service from everyone involved in our house renovation “

“Thanks Mick Hindle”

Mick Hindle

Dependable support
Fire Claim – Cheshire

“Very quick and efficient service and always kept updated with progress of the claim. Settlement exceeded my expectations.”

C. Peach

End-to-end management

“I couldn’t have asked for more from Pino and his team during a really traumatic time. My claim involved buildings, condense and rehoused for 6 months, MorganClarke did everything…”

James Turner

Weight lifted
Fire Claim – Leicestershire

“No issues at all with Rob and Paul from Morgan Clark… they took a lot of stress away from myself/partner.”

S. Ramsay

Genuine care
Fire Claim – Bognor Regis

“We where guided through this process with kindness and totally clarity throughout. Settlement exceeded my expectations. We cannot recommend highly enough all parties concerned.”

Michael Webster

Dependable support
Fire Claim – Gwynedd

“We were extremely satisfied with the service we received and would highly recommend Morgan Clark to deliver a high level of customer care in what can be a fraught and difficult tim…”

Mr A. A Kujore/Ms G M Roberts

Weight lifted

“Supportive, friendly, professional, efficient they got my stalled claim going, took the stress out of a horrible situation and me back in my home”

Roger Vince

Genuine care
Flood Claim – Winchester

“Friendly and sympathetic. Pleasant and efficient, I found Natalie especially pleasant and helpful.”

Mrs J. Cole

Dependable support
Fire Claim – Coventry

“Overall, very very happy with the decision to ask Morgan Clark to carry out the task of dealing with my claim. I wouldn’t have been able to see this through on my own &#8211…”

Iqbal Singh Kunner

Exceeded expectations
Flood Claim – Doncaster

“Following flooding in November 2019 which affected my home, business and the entire village I realise how very fortunately I have been to have had my insurance claim handled by Mar…”

Pam Webb

Dependable support
Fire Claim – Canterbury

“I believe I made the right decision with using Morgan Clark to handle my claim as the level of expertise and professionalism displayed by all those I came into contact with really …”

Efemena Ikie

Genuine care
Fire Claim – Bristol

“He was sympathetic and excellent… we are so grateful that he came to see us. We felt we had someone on our side. Very confident with the whole service. Settlement exceeded my…”

Paul Uttley

Exceeded expectations

“Professional, informative, exceeded our expectations. Martin Chapman & his team were outstanding in there knowledge & advice.”

Gaynor Riley

Dependable support
Fire Claim – Dorset

“It was absolutely amazing and second to none. 1st class work and communications. Settlement exceeded my expectations”

Paul Oakden

End-to-end management
Fire Claim – Coventry

“I have no complaints or issues to raise with the service provided, you have been brilliant! Ryan has been a tremendous help throughout the whole claim. He was always on hand to ans…”

H. Aujla

Dependable support

“The service has been fantastic. Dan in particular has been very supportive and informative, offered me his best advise and how to proceed with the issues I’m having. Communicati…”

Mrs Hussain

End-to-end management
Flood Claim – Somerset

“From the beginning very helpful and supportive. We felt they were always on our side. We had no concerns. Settlement exceeded my expectations. Excellent”

Mr & Mrs Murray

Genuine care

“You navigated me through a horrible experience with patience and understanding If I hadn’t had your service I think I would still have a damp property as I certainly had no …”

Annette Goldsmith

Dependable support

“Morgan Clark were very efficient, very supportive and very efficient in representing our claim. They navigated the difficulties of dealing with the insurers and came through. We co…”

Richard McNab

End-to-end management

“Tbh i was sceptical at first using one of these companies, but i was too busy with work to deal with it myself so i thought id give it a go. Wow Fantastic company. Helped and kept …”

Kim Kim

End-to-end management
Escape Of Water Claim – Droitwich

“Our Loss Assessor, Paul Taylor was superb, he kept us very well informed with the progress of the claim and was very supportive from start to finish. We were very impressed with th…”

David Alexander

Genuine care

“I was not aware that companies like Morgan Clark existed. We had a serious and devastating house fire which required massive restoration work and meant we could not live in our pr…”

Dr Hirst

Dependable support

“We found ourselves in a position of having to make a claim, a loss adjuster attended from the insurers with an offer being made shortly afterwards. Being a loss adjuster myself, I …”

Karl Morse

Dependable support
Fire Claim – Cambridge

““My team” as I have grown to call them, have supported us through some challenging times, all with 100% professionalism, and with total support when I was finding all t…”

Jane Hampshire

Dependable support
Fire Claim – Oxon

“We cannot fault the service at all . We honestly don’t know how we would have been able to deal with all this without Morgan Clarks expert knowledge and service. A truly exc…”

Hannah and Richard Spooner

End-to-end management

“Superb from start to finish. Really helped through the process . Took away the anxiety i had. Brilliant every step of the way.”

Mr Richard Robinson

Dependable support

“Having Morgan Clarke represent us changed our lives during a very difficult time. Our loss assessor Martin Chapman and the team behind him worked tirelessly to make sure our claim …”

Shirley Hartnell

End-to-end management

“We had the misfortune of having a serious fire in our house last year, your first reaction is to think how am I going to deal with this, am I adequately insured, It will take forev…”

Neil Kelly

Dependable support
Fire Claim – Hertfordshire

“As a property owner located in the USA, I could not imagine handling this claim without the expertise of Morgan Clark. They just made it so easy and low stress.”

Andrew Dougill

Dependable support

“Excellent services and very help full staff.”

Mr & Mrs Modha

Dependable support
Fire Claim – Henley

“Everything has been very efficient. Settlement exceeded my expectations”

Anna James

Dependable support
Fire Claim – Lancashire

“No areas of concern. It was done perfectly, to the point were we never even thought about the event because we knew it was left in the very capable hand of Morgan Clark who looked …”

Ian Bamforth

Weight lifted

“Highly recommend – a must have on a major house insurance case They took the administrative burden off us as much as possible during a very stressful period after flooding of…”

Lisa Hunt

Dependable support

“I had never had to make a large insurance claim, so when a tree fell on my home and made it uninhabitable, I did not know where to begin. Morgan Clark came to my rescue and I could…”

Jane Lindsay

Dependable support
Fire Claim – Ripley, Derbyshire

“Martin Chapman was excellent – regular contact by phone”

Simon Phillips

Dependable support

“I was a little dubious about using a loss assessor – I’m good with a spreadsheet and can argue a case well. However, insurance companies are known to be less than fair …”

Julian Evans

Dependable support
Fire Claim – Cambs

“Without this service I would not of known where to start. The fire chief on the night gave me a card with morgan Clark details on and that was the start of me being able to deal wi…”

Mrs Devina Crane

Dependable support

“Great communication. Very prompt. Easy to contact the right person when required.”

Crighton Mather

Genuine care

“I was a little apprehensive when I received a knock on the door not long after a fire at my rental property. Rob from Morgan Clark explained what the company could do for us and ho…”

Sarah Ramsay