Martin Chapman


Martin has worked in the insurance sector since 1994 and as a Loss Adjuster since 2001. Martin became a Loss Assessor at Morgan Clark in 2013. He has wide-ranging experience in domestic and commercial claims, across fires, floods and all other perils.

“The engagement of Morgan Clark ensures that the everyday handling and progression of a claim is dealt with by ourselves, keeping our clients updated at all times. I have successfully handled claims of all natures for both commercial and residential claimants, in some cases turning round the insurer’s initial decision to reject the claim”.

Martin Chapman: Client feedback…

“From the start Martin eased my panic regarding accommodation, produced a list of contractors for me to meet and choose from, and contacted me almost on a daily basis in order to keep me updated with progress, as well as putting mild pressure on me to complete a list of lost and damaged fixtures, fittings and personal items.” – Ms Cunningham

“Martin has been excellent throughout the rebuild programme. All his team including the surveyor/ loss adjuster have been very helpful. The whole episode was taken out of my hands and I would have no hesitation in recommending the team to be advocates for others who have to claim from insurance companies. If I have to ever claim again I would have no hesitation in contacting Morgan Clark.” – Mr Jolly

If we were unable to reach Martin via his mobile phone due to his busy schedule he would always call back or at the very least he would send us a message to let us know he would call us when possible. Great service. Due to the poor experience with the Loss Adjuster, we never thought that we would have our house returned to the condition before the incident happened, but Martin excelled in his quest to do exactly that. Morgan Clark provided a professional service with reassuring advice throughout what only can be described as the worst experience of our lives. With their help we were given back our home with minimal input from ourselves. Without their help we don’t think we would have received our house back to the standard that we now have. We cannot fault the service we received from them.” – Mr Milan 

“Martin has been exceptional, he has been in continual communication throughout the whole experience. I have not been involved with the surveyors or builders at all, Martin has handled every aspect of the job. It has been completely stress free and I would highly recommend Martin and your company. They have been professional from start to finish…I feel assured that Martin got a much better settlement than if I had tried to handle the claim for myself, he really was working hard on behalf of the client.” – Ms Brown

“I found Morgan Clark very helpful in each and every step of my claim after my property was completely damaged due to fire. I’m very thankful to Martin Chapman who was always there whenever I needed his help or advice. Considering all their help, support and cooperation, I’ll definitely recommend Morgan Clark to anyone who I know if he/she experiences any incident like mine.” – Mr Mehmood

Manchester and North Headquarters
City View House, Ardwick, Manchester
Thorpe Park, Colton, Leeds

Call Martin Chapman directly...

0161 820 2004

Manchester and North Headquarters
City View House, Ardwick, Manchester
Thorpe Park, Colton, Leeds

How does the insurance claim process work?

In most cases, a significant insurance claim will be a once in a lifetime experience and people tend to look for reassurance about what to expect over the coming months. To be fully prepared for what lies ahead, we would always recommend speaking to an industry expert. This page has be written to give policyholders a general understanding of the insurance claim process.

How long will it take to get back into my property?

We have found this to be a common concern and one that most policyholders struggle to get answered by their Loss Adjuster. Industry experts at Morgan Clark can determine a good approximate timeframe by talking through the basic details of your claim.

Will I annoy my insurer by using Morgan Clark?

If your insurer is trying to dissuade you from using Morgan Clark, you should question why they are against the idea of you being equally represented. A Loss Assessor can only help a policyholder claim for what is legally within their insurance contract - is their reticence based on them looking to settle your claim as cheaply as possible?

How much will Morgan Clark charge?

Our services are free to clients who use the services of the surveyors and builders we introduce them to. These professionals will be paid by your insurer as part of your claim, and in turn, pay us a management fee for running the whole project.
Your claim is in good hands