Martin has worked in the insurance sector since 1994 and as a Loss Adjuster since 2001. Martin became a Loss Assessor at Morgan Clark in 2013. He has wide-ranging experience in domestic and commercial claims, across fires, floods and all other perils.
“The engagement of Morgan Clark ensures that the everyday handling and progression of a claim is dealt with by ourselves, keeping our clients updated at all times. I have successfully handled claims of all natures for both commercial and residential claimants, in some cases turning round the insurer’s initial decision to reject the claim”.
“Martin has been great throughout the process. He explained things clearly in terms of our options when negotiating. Our claim had a few bumps in the road but Martin really did not shy away from this and for that we are really grateful. Martin is really knowledgeable about the whole claims process and was able to handle any resistance posed by the insurers. Martin is great at steering us to the best solution and knowing when to push further with the insurers. Martin’s wonderful assistant Sarah is amazing too! She chases our money like it is her own and responds quickly to all emails and can keep any worries at bay. In a time of great emotional and financial stress, they absorbed the majority of the stress which allowed us to continue working and prioritising our children.”
“From the start Martin eased my panic regarding accommodation, produced a list of contractors for me to meet and choose from, and contacted me almost on a daily basis in order to keep me updated with progress, as well as putting mild pressure on me to complete a list of lost and damaged fixtures, fittings and personal items.”
“Martin has been excellent throughout the rebuild programme. All his team including the surveyor/ loss adjuster have been very helpful. The whole episode was taken out of my hands and I would have no hesitation in recommending the team to be advocates for others who have to claim from insurance companies. If I have to ever claim again I would have no hesitation in contacting Morgan Clark.”
“If we were unable to reach Martin via his mobile phone due to his busy schedule he would always call back or at the very least he would send us a message to let us know he would call us when possible. Great service. Due to the poor experience with the Loss Adjuster, we never thought that we would have our house returned to the condition before the incident happened, but Martin excelled in his quest to do exactly that. Morgan Clark provided a professional service with reassuring advice throughout what only can be described as the worst experience of our lives. With their help we were given back our home with minimal input from ourselves. Without their help we don’t think we would have received our house back to the standard that we now have. We cannot fault the service we received from them.”
“Martin has been exceptional, he has been in continual communication throughout the whole experience. I have not been involved with the surveyors or builders at all, Martin has handled every aspect of the job. It has been completely stress free and I would highly recommend Martin and your company. They have been professional from start to finish…I feel assured that Martin got a much better settlement than if I had tried to handle the claim for myself, he really was working hard on behalf of the client.”
“I found Morgan Clark very helpful in each and every step of my claim after my property was completely damaged due to fire. I’m very thankful to Martin Chapman who was always there whenever I needed his help or advice. Considering all their help, support and cooperation, I’ll definitely recommend Morgan Clark to anyone who I know if he/she experiences any incident like mine.”
Despite all the assurances from both my broker and insurer that they had made me the best possible offer, you were still able to secure a settlement that was more than double the figures they had originally proposed. I had no idea bringing you on board would make such a big difference to the settlement.
I won’t hesitate to call you. Thanks again for the great service.
Lord Alan Sugar
A single point
As our client, you will never have to go through a call centre. You will have the direct contact details of your Morgan Clark Loss Assessor and their assistant.
Resolving your claim as
quickly as possible
With a coordinated team led by your Morgan Clark Loss Assessor, your claim will run smoothly and efficiently and you will receive the settlement you are owed.
Without Morgan Clark on your side, you will be negotiating with the Loss Adjuster alone. Would you consider going to court without a solicitor
on your side?
Having dealt with insurance companies and Loss Adjusters since 1999, Morgan Clark’s team have established an industry-wide reputation as the UK’s leading
You choose the way your claim is managed – some people like to manage each step with their Loss Assessor, others prefer to let their Assessor take the reins completely – the choice is yours.
It is easy to underestimate the time and energy that goes into running a claim. Having an expert guide you through the process will reduce this stress and allow you to focus on
your day to day life.