The engagement of Morgan Clark ensures that the everyday handling and progression of a claim is dealt with by ourselves, keeping our clients updated at all times. I have successfully handled claims of all natures for both commercial and residential claimants, in some cases turning round the insurer’s initial decision to reject the claim.

Martin has been great throughout the process. He explained things clearly in terms of our options when negotiating. Our claim had a few bumps in the road but Martin really did not shy away from this and for that we are really grateful. Martin is really knowledgeable about the whole claims process and was able to handle any resistance posed by the insurers. Martin is great at steering us to the best solution and knowing when to push further with the insurers. Martin’s wonderful assistant Sarah is amazing too! She chases our money like it is her own and responds quickly to all emails and can keep any worries at bay. In a time of great emotional and financial stress, they absorbed the majority of the stress which allowed us to continue working and prioritising our children.

Ms Collins, Manchester

We found ourselves in a position of having to make a claim, a loss adjuster attended from the insurers with an offer being made shortly afterwards. Being a loss adjuster myself, I knew this offer was a fraction of what the claim amounted too. Due to not having the time to manage the claim myself or argue with insurers, we approached Martin Chapman from Morgan Clarke to ask for his assistance. After taking the claim on, I am happy to report that the claim was dealt with successfully utilising Morgan Clarkes contractors and suppliers, this saved so much of my time with the claim being concluded fairly and quickly. Hopefully I won’t find myself in that position again but if I do, my first call will be to Morgan Clark.

Karl Morse, Stoke on trent

Upon meeting Martin I knew immediately that I was in a very safe pair of hands; Martin has vast experience and knowledge of the industry. At what was a stressful and emotional time Martin acted swiftly to commence my claim and it was his immediate advice as to next steps and actions I should take to prevent any further damage to my property that has enabled me to minimise the amount of time my business was closed. Even when water levels were too high to allow vehicles into the village, Martin went above and beyond to ensure he attended to view the damage and to get the ball rolling on my behalf with the insurer. It would have been impossible for me to have dealt with this claim myself and I owe an enormous debt of gratitude for the professional, efficient and friendly service provided to me by Martin and his colleague Sarah Lohan. At no time was it necessary for me to request updates on the status of my claim as Martin and Sarah were proactive, ensuring I received regular progress reports. I always felt my claim was being dealt with as their number one priority – which is exceptional when the number of claims being handled simultaneously is considered. I cannot recommend highly enough the service I have encountered. Hearing from my neighbours how they are battling to deal with their claims I realise how very lucky I have been to have such true professionals acting on my behalf. I would be very happy for Morgan Clark to release my details to anyone requiring a point of reference regarding Morgan Clark’s services. An enormous thank you for your first-class service Martin Chapman and Sarah Lohan!

P F Webb, Doncaster