Martin Chapman

Loss Assessor

0161 820 2004

About Martin

Martin has worked in the insurance sector since 1994 and as a Loss Adjuster since 2001. Martin became a Loss Assessor at Morgan Clark in 2013. He has wide-ranging experience in domestic and commercial claims, across fires, floods and all other perils.

The engagement of Morgan Clark ensures that the everyday handling and progression of a claim is dealt with by ourselves, keeping our clients updated at all times. I have successfully handled claims of all natures for both commercial and residential claimants, in some cases turning round the insurer’s initial decision to reject the claim.


Customer Feedback

Martin has been great throughout the process. He explained things clearly in terms of our options when negotiating. Our claim had a few bumps in the road but Martin really did not shy away from this and for that we are really grateful. Martin is really knowledgeable about the whole claims process and was able to handle any resistance posed by the insurers. Martin is great at steering us to the best solution and knowing when to push further with the insurers. Martin’s wonderful assistant Sarah is amazing too! She chases our money like it is her own and responds quickly to all emails and can keep any worries at bay. In a time of great emotional and financial stress, they absorbed the majority of the stress which allowed us to continue working and prioritising our children.

Ms Collins, Manchester

We found ourselves in a position of having to make a claim, a loss adjuster attended from the insurers with an offer being made shortly afterwards. Being a loss adjuster myself, I knew this offer was a fraction of what the claim amounted too. Due to not having the time to manage the claim myself or argue with insurers, we approached Martin Chapman from Morgan Clarke to ask for his assistance. After taking the claim on, I am happy to report that the claim was dealt with successfully utilising Morgan Clarkes contractors and suppliers, this saved so much of my time with the claim being concluded fairly and quickly. Hopefully I won’t find myself in that position again but if I do, my first call will be to Morgan Clark.

Karl Morse, Stoke on trent

Upon meeting Martin I knew immediately that I was in a very safe pair of hands; Martin has vast experience and knowledge of the industry. At what was a stressful and emotional time Martin acted swiftly to commence my claim and it was his immediate advice as to next steps and actions I should take to prevent any further damage to my property that has enabled me to minimise the amount of time my business was closed. Even when water levels were too high to allow vehicles into the village, Martin went above and beyond to ensure he attended to view the damage and to get the ball rolling on my behalf with the insurer. It would have been impossible for me to have dealt with this claim myself and I owe an enormous debt of gratitude for the professional, efficient and friendly service provided to me by Martin and his colleague Sarah Lohan. At no time was it necessary for me to request updates on the status of my claim as Martin and Sarah were proactive, ensuring I received regular progress reports. I always felt my claim was being dealt with as their number one priority – which is exceptional when the number of claims being handled simultaneously is considered. I cannot recommend highly enough the service I have encountered. Hearing from my neighbours how they are battling to deal with their claims I realise how very lucky I have been to have such true professionals acting on my behalf. I would be very happy for Morgan Clark to release my details to anyone requiring a point of reference regarding Morgan Clark’s services. An enormous thank you for your first-class service Martin Chapman and Sarah Lohan!

P F Webb, Doncaster

What our clients say, in their own words…

https://www.youtube.com/watch?v=RMIo7flsPBs

Fire insurance claim testimonial – Carl Evans

Carl Evans, a firefighter from Nottingham talks about his experience when his garage caught on fire and his entire house was left smoke damage. After speaking to his Insurance company, Carl soon discovered the expert support of Morgan Clark’s Loss Assessors was going to be essential.

https://www.youtube.com/watch?v=9U8dbiBNL2o&t=1s

Phil Morgan explains the difference between a Loss Assessor and Loss Adjuster in his own words

2 / 6

https://www.youtube.com/watch?v=5gnX4xNv6EE

Fire insurance claim testimonial – Jim & Jan

Jim and Jan talk about their experience when a thatched roof fire practically destroyed their home and the crucial help they received from Morgan Clark.

3 / 6

https://www.youtube.com/watch?v=mD80ZU3uh6s

Fire insurance claim testimonial – Jane Bird

When Jane had an explosion at her home she had no idea where to turn until she came across Morgan Clark and she is so relieved that she did.

4 / 6

https://youtu.be/DNtvIShsxlo

Landlord fire insurance claim testimonial – Dom Pickett

Dom offers an account of his experience as a Landlord making an insurance claim and offers his top tip to others who find themselves in a similar position.

5 / 6

https://www.youtube.com/watch?v=pVkojmTz8wE

Flood insurance claim testimonial – David Lund

Mr Lund discusses his flood insurance claim and the incredible recovery he made with Morgan Clark on his side. The flooding was caused by a culvert becoming blocked

6 / 6

Why choose us

Let Morgan Clark take away the stress, resolve your claim as quickly as possible and ensure you receive everything you’re entitled to.

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I can’t recommend Morgan Clark enough

I can’t recommend Morgan Clark enough . I was in total despair when my insurance company initially declined our genuine …

Trusted Customer – November 24, 2021

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Excellent would recommend to anyone

After a serious flood Morgan Clark were recommended, we met Dan Norris who was the most wonderful , kind and helpful …

Mrs Donovan – February 10, 2022

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Outstanding service

Expert advice which ensured our claim was settled legitimately and comprehensively

Trusted Customer – February 10, 2022

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Very professional frist time I’ve clamed and did all the work for us

Mr & Mrs Howard – February 10, 2022

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Exceptional service from start to finish

From start to completion Morgan Clark have been exceptional. They took away the stresses of dealing with insurers and with …

Trusted Customer – May 17, 2022

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So helpful keeping good contacts when you needed

Very helpful kept us in touch all times easy to speak to Martin Chapman top man

Trusted Customer – August 9, 2022

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Absolutely fab company

What an absolutely fabulous company, they took all the stress and hard work from us and sorted everything, what started …

Joanne McVicar – August 18, 2022

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Extremely professional and considerate

From the very onset of their involvement , Sunny and then Ryan Field took on our case and their handling of …

Trusted Customer – September 1, 2022

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Outstanding customer service and experienced staff …

“Extremely high standard of service. Extremely professional, both representatives that dealt with the case, Nathan Robertson and Ryan Field, gave …

Mr Asif

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Alan was very helpful, friendly and extremely informative …

“Alan was very helpful, friendly and extremely informative. He guided us through the initial process of making a claim after …

Ms Wilson

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We could not have done this without you …

“Exemplary! There was no occasion when we did not feel fully informed about the progress of our claim and the …

Mr & Mrs Biggs

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Never have I come across a team of people who exceeded my expectations…

“I have worked as a professional all my life. Never have I come across a team of people who exceeded …

Mr Rabinowitz

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You took all the worry away from us …

“We were in a very bad place following the fire when we contacted you after a random internet search. You …

Ms Brandon

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You did it all for us and we can’t thank you enough …

“We have found you extremely easy to deal with and to be honest you made the process very easy for …

Ms Hall

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Vital in getting the insurer to accept the liability …

“Morgan Clark understood the policy wording on our landlord insurance policy which has been vital in getting the insurer to …

Mr Seedat

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We have recommended your company and would do again …

“Paul was very helpful and explained all the options and kept us updated taking a lot of stress and time-consuming …

Mr Boylan

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Reassuring advice throughout …

“All parties involved at the site meetings were so helpful and absolutely professional in organising the repair of our house …

Mr & Mrs Mc Ginness

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Reassuring advice throughout …

“Due to the poor experience with the loss adjuster we never thought that we would have our house returned to …

Mr Nazir

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We can’t thank you all enough…

“I was constantly kept informed by email, text and phone whenever there was a new development concerning the insurance company, …

Mr & Mrs Badder

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An outstanding service…

“This is the second time we have used your service. What you offer is an outstanding service at a time …

Mr Lund

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I know I would not have coped without them…

‘My team’ as I have grown to call them, have supported us through some challenging times, all with 100% professionalism, and …

Mrs Hampshire

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Highly supportive and we cannot recommend them enough…

Our high level of satisfaction with Morgan Clark comprised of many fundamental components including communication, teamwork and collaboration …

Dr Baqar & Mrs Ali