Marc Ross

Bsc MRICS

Loss Assessor

0203 582 6488

About Marc

Marc has worked in the loss assessing industry for more than 25 years. Over this time he has handled many high-value and high-profile domestic and commercial claims. He now has overall responsibility for all large and complex claims.


Customer feedback

It was reassuring in such a stressful situation to feel safe in his capable hands. We were informed all along the way and trusted Marc Ross’ judgement at all times. I’m sure we would not have been able to cope with the stress without his help and guidance.

Mr & Mrs Robertson, Chesterfield.

Until your rep turned up on our doorstep we did not know that companies like yours existed. We are extremely pleased that your company acted for us – having no prior knowledge of a major insurance claim we were glad to have someone like Marc Ross guide us through the situation. Thank you.

Mr Richards, St

Marc Ross has been absolutely fantastic from start to finish. He is so experienced and knowledgeable and we cannot recommend Morgan Clark, Marc in particular, highly enough. We tell everyone what a huge difference it made, to have someone working in your interests and supporting you all the way through. Marc was always accessible and responsive when we needed him to be. We are so glad we appointed Morgan Clark to support us after our house fire.

Our insurers were happy for us to appoint Morgan Clark and had history of working alongside each other. It was really a very supportive and effective working relationship between all the key people which made our claim easy to manage. Despite the trauma of the event, everything else was handled smoothly.

Joanna Friend

Navigating claims – clients share their stories

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Testimonial: ReCentre Health Ltd’s story, Flood Claim, London
London Business Interruption Claims

ReCentre Health Ltd’s story, Flood Claim, London

After a severe leak caused major water damage, ReCentre Health turned to… read more

Testimonial: Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd
North Business Interruption Claims

Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd

Following a major flood that destroyed vital stock and equipment Sharma turned… read more

Testimonial: How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire
Midlands Fire Claims

How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire

Ted and Wendy recall their experience when a firework caused a devastating… read more

Testimonial: Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark
South Fire Claims

Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark

Mrs Evans talks through her experience as a landlord having to make… read more

Testimonial: Expert Management of House Fire Insurance Claim in Devon by Morgan Clark
South Fire Claims

Expert Management of House Fire Insurance Claim in Devon by Morgan Clark

When Jane had an explosion at her home she had no idea… read more

Testimonial: Successful Resolution of Suffolk Home Fire Claim by Morgan Clark
South Fire Claims

Successful Resolution of Suffolk Home Fire Claim by Morgan Clark

When Rob and Catriona returned home from work to find their house… read more

Why choose us

Resolving your claim as quickly as possible

With a dedicated team led by your Morgan Clark Loss Assessor, we’ll drive the progression of your claim and oversee the restoration of your property with professional care.

Equal representation at every stage

Without Morgan Clark on your side, you will be negotiating with the Loss Adjuster alone. Would you consider going to court without a solicitor on your side?

A single point of contact

As our client, you will never have to go through a call centre. You will have the direct contact details of your Morgan Clark Loss Assessor and their assistant.

Helping you secure your full settlement

Drawing on extensive experience working with insurers and Loss Adjusters, Morgan Clark strives to secure clients the best possible settlement under their policy.

Keeping you in control

You choose the way your claim is managed – some people like to manage each step with their Loss Assessor, others prefer to let their Assessor take the reins completely – the choice is yours.

Support to ease the stress

Managing a claim can be incredibly demanding. Our experienced Loss Assessors provide practical support to help make the process easier, relieve the stress and allow you to focus on getting your life back on track.

We will help you get back into your property as quickly as possible, working to secure the best settlement under the terms of your policy

What our customers are saying about us

Dependable support
Escape Of Water Claim – Surrey

“I have been absolutely delighted by what Morgan Clark achieved. Until I contracted with Morgan Clark my claim had been bogged down with nothing happening for months. Morgan Clark r…”

Roger Vince

Dependable support

“We found ourselves in a position of having to make a claim, a loss adjuster attended from the insurers with an offer being made shortly afterwards. Being a loss adjuster myself, I …”

Karl Morse

Exceeded expectations

“Following flooding in November 2019 which affected my home, business and the entire village I realise how very fortunately I have been to have had my insurance claim handled by Mar…”

P F Webb

End-to-end management
Fire Claim – Coventry

“I have no complaints or issues to raise with the service provided, you have been brilliant! Ryan has been a tremendous help throughout the whole claim. He was always on hand to ans…”

H. Aujla

End-to-end management

“Morgan Clark – thoroughly recommended! We were totally inexperienced at making insurance claims, and uncertain how to manage anything after a serious fire. At first we wonder…”

Brigid Curtis

Dependable support
Escape Of Water Claim – Norwich

“From initial call, site visit was quick and very informative. The overall standard for start to finish was excellent with all involved. Dan was very helpful through this very hard …”

Ian Jackson

Dependable support
Escape Of Water Claim – East Sussex

“I don’t have enough words to express the overall standard of service we received as they seem inadequate. Without finding your company on line I honestly don’t know what we would…”

W. Stubbings

End-to-end management

“Can’t praise the team at Morgan Clark highly enough. Initially we met Dan who was so helpful the day after the fire when we were faced with a total loss & didn’t know wher…”

Debbie Bristow

Dependable support
Storm Claim – Cheltenham

“David proved very helpful and was professional yet friendly at all times. It was David who took control of the situation and got things moving for us.”

Susan Naydorf

End-to-end management

“From start to finish the standard of service was high. Communication was excellent and each stage was clearly explained. Response to queries and problems was very prompt and very e…”

Miss Lesley Clements

End-to-end management
Fire Claim – Bristol

“I only rent out one house to tenants who unfortunately caused a house fire and substancial damage to the upstairs of the property. This was a stressful time as I had no idea of how…”

Dom Pickett

Dependable support
Fire Claim – Bournemouth

“Just excellent teamwork all round from my perspective, to get the job done in the best way possible. I have no negative comments to bring. Settlement exceeded my expectations.”

P. Macpherson

End-to-end management

“A professional and personable experience. Information was forthcoming. Results were excellent.”

Mike

Dependable support

“When I got the news that a house I was letting had a serious fire that made it uninhabitable I was full of dread about how I would cope with whatever was to come, before I had it b…”

Catherine Fryett

End-to-end management
Fire Claim – Leeds

“This process is very nerve wracking at the beginning . Morgan Clark once involved removed all the hassle . All parties involved have been superb from start to finish.”

Richard Robinson

Dependable support
Explosion Claim – Hampton

“Your advice was invaluable and you took a lot of work off our plate.”

Colin Deer – Chase Buchanan

Genuine care
Fire Claim – Lancastershire

“Pino was always available to talk, and guided us through the process. Liased directly with the insurers and put our minds at ease. Settlement exceeded my expectations.”

J. Tyson

Dependable support
Fire Claim – Droylsden

“We were very pleased with the overall service and standard of workmanship. Mike is in the home home improvement industry and understands the pressure of the supply chain. All parti…”

Mike and Gwen Graham

Dependable support

“Morgan and Clark were a very professional ,helpful, and knowledgeable they took all the stress of our claim away and exceeded our expections in all aspects. I would highly recommen…”

Phillip Gentle

Genuine care

“We cannot recommend Morgan Clark highly enough, the service they provide in often devastating circumstances is absolutely first class. When we encountered resistance from our insur…”

Paul Burns

Dependable support
Escape Of Water Claim – Cardiff

“I’m very satisfied with the service received from Morgan Clark. David reminded of and helped me with council tax exemption, which prevented me from more loss. Excellent commu…”

X. Sun

Dependable support

“We engaged Morgan Clark to help us with a Covid Business Interruption claim. Having been brushed off by our insurance broker Tony Clark agreed to review our policy to see if we had…”

Ian Duckett

Dependable support

“After our home was flooded over a year ago, our insurer and their loss adjuster seemed motivated by their own best interests, not ours. When Morgan Clark’s Taunton team agree…”

Kevin Vickers

End-to-end management
Fire Claim – Cambridgeshire

“As you can imagine, after our house fire we were very scared and apprehensive about the whole insurance claim and subsequent works. We had never experienced anything like this in t…”

Tony Cornwell

Weight lifted
Fire Claim – Ombersley

“With the added stress of Covid and restrictions I felt the claim was dealt with as swiftly as was possible. Never wanting to have a large accidental clam again, ever, I would use M…”

A. Parker

Genuine care
Flood Claim – Cambridgeshire

“Please thank Dan Norris. Dan is a very lovely person. My husband died at the start of this claim, and Dan was so kind and supportive and was always there to help me. I couldn’t ha…”

Janice Donovan

Dependable support
Fire Claim – Middlesex

“As you are no doubt aware, having a house fire is a very stressful and traumatic event. From that point onwards I would have been somwhat at a loss as to how to proceed. I am thus …”

Ms M. Soe

Dependable support
Fire Claim – Leicester

“Sunny, Ryan and Bev all provided a faultless exceptional service. I have worked with Ryan on more than one occaision, He has been attentive, diligent and has persevered/persuaded …”

J. Hussain

Genuine care

“We were recommended Morgan Clark and Pino Musso by a relative after my girlfriend and I had a house fire. Although Pino couldn’t represent us as our Loss Assessor because of …”

David Marshall

Dependable support
Fire Claim – Preston

“We received a very high standard of service from all the people we dealt with, they all worked together well as a team and the project ran smoothly once the insurance company gave …”

L.U.V Property Ltd

Dependable support
Fire Claim – Manchester

“Thank you Morgan Clark for everything that you have done for me. I would without any hesitation contact you again if needs be and recommend your services to anyone that needs them….”

S. Habib

Dependable support
Fire Claim – Dorset

“It was absolutely amazing and second to none. 1st class work and communications. Settlement exceeded my expectations”

Paul Oakden

Genuine care

“I just wanted to give a shoutout to Pino from Morgan Clark for his amazing help with my water escape insurance claim. The whole process was pretty tough, but Pino was always there,…”

Vivek Singh

Dependable support
Fire Claim – Spalding

“Dan was great. Dan did a fantastic job… I would definitely recommend MC… Settlement exceeded my expectations.”

William Ruddle

End-to-end management

“They held our hand through the whole process, dealing with the insurers and appointing surveyors and builder, they were always available to answer any questions we had and deal wit…”

Mr & Mrs Mclean – L.U.V property Ltd

Exceeded expectations
Fire Claim – Warrington

“Could not fault the service, exceeded all my expectations”

Karen Berry

Dependable support

“Morgan Clark handled my insurance claim following a flood on my property. there was extensive damage. They handled all details of the claim removing most of the hassle for me in wh…”

Dr William Gorman

Dependable support

“Morgan Clark have helped us every step of the way with our claim. We had never dealt with a house insurance claim before and having their expertise and advice was crucial to unders…”

Emma Wadsworth

Exceeded expectations

“Brilliant service would highly recommend.”

Advice Debt

Dependable support
Fire Claim – Cambridge

““My team” as I have grown to call them, have supported us through some challenging times, all with 100% professionalism, and with total support when I was finding all t…”

Jane Hampshire