Marc Ross

Claims Director

0203 582 6488

About Marc

Marc has worked in the loss assessing industry for more than 25 years. Over this time he has handled many high-value and high-profile domestic and commercial claims. He now has overall responsibility for all large and complex claims.


Customer feedback

It was reassuring in such a stressful situation to feel safe in his capable hands. We were informed all along the way and trusted Marc Ross’ judgement at all times. I’m sure we would not have been able to cope with the stress without his help and guidance. Mr & Mrs Robertson, Chesterfield.

Until your rep turned up on our doorstep we did not know that companies like yours existed. We are extremely pleased that your company acted for us – having no prior knowledge of a major insurance claim we were glad to have someone like Marc Ross guide us through the situation. Thank you. Mr Richards, St

Marc Ross has been absolutely fantastic from start to finish. He is so experienced and knowledgeable and we cannot recommend Morgan Clark, Marc in particular, highly enough. We tell everyone what a huge difference it made, to have someone working in your interests and supporting you all the way through. Marc was always accessible and responsive when we needed him to be. We are so glad we appointed Morgan Clark to support us after our house fire.

Our insurers were happy for us to appoint Morgan Clark and had history of working alongside each other. It was really a very supportive and effective working relationship between all the key people which made our claim easy to manage. Despite the trauma of the event, everything else was handled smoothly. Joanna Friend

What our clients say, in their own words…

https://www.youtube.com/watch?v=RMIo7flsPBs

Fire insurance claim testimonial – Carl Evans

Carl Evans, a firefighter from Nottingham talks about his experience when his garage caught on fire and his entire house was left smoke damage. After speaking to his Insurance company, Carl soon discovered the expert support of Morgan Clark’s Loss Assessors was going to be essential.

https://www.youtube.com/watch?v=5gnX4xNv6EE

Fire insurance claim testimonial – Jim & Jan

Jim and Jan talk about their experience when a thatched roof fire practically destroyed their home and the crucial help they received from Morgan Clark.

2 / 6

https://www.youtube.com/watch?v=mD80ZU3uh6s

Fire insurance claim testimonial – Jane Bird

When Jane had an explosion at her home she had no idea where to turn until she came across Morgan Clark and she is so relieved that she did.

3 / 6

https://youtu.be/DNtvIShsxlo

Landlord fire insurance claim testimonial – Dom Pickett

Dom offers an account of his experience as a Landlord making an insurance claim and offers his top tip to others who find themselves in a similar position.

4 / 6

https://www.youtube.com/watch?v=pVkojmTz8wE

Flood insurance claim testimonial – David Lund

Mr Lund discusses his flood insurance claim and the incredible recovery he made with Morgan Clark on his side. The flooding was caused by a culvert becoming blocked

5 / 6

https://www.youtube.com/watch?v=aXnjH4R8M7U

Flood insurance claim testimonial – Mrs O’Halloran

Mrs O’Halloran felt she had to come back to Morgan Clark when her house flooded for the second time because she knew what a difference it made the first time.

6 / 6

Why choose us

Let Morgan Clark take away the stress, resolve your claim as quickly as possible and ensure you receive everything you’re entitled to.

Outstanding customer service and experienced staff …

“Extremely high standard of service. Extremely professional, both representatives that dealt with the case, Nathan Robertson and Ryan Field, gave clear and honest advice. Always av…

Mr Asif

Never have I come across a team of people who exceeded my expectations…

“I have worked as a professional all my life. Never have I come across a team of people who exceeded my expectations. They were courteous, kept in touch at every stage, quick to re…

Mr Rabinowitz

You took all the worry away from us …

“We were in a very bad place following the fire when we contacted you after a random internet search. You took all the worry away from us and we were prepared to accept whatever de…

Ms Brandon

We could not have done this without you …

“Exemplary! There was no occasion when we did not feel fully informed about the progress of our claim and the activity at that time being undertaken by all parties concerned. We co…

Mr & Mrs Biggs

You did it all for us and we can’t thank you enough …

“We have found you extremely easy to deal with and to be honest you made the process very easy for us with taking the workload in that area from us. After such a terrible fire, you…

Ms Hall

Alan was very helpful, friendly and extremely informative …

“Alan was very helpful, friendly and extremely informative. He guided us through the initial process of making a claim after the traumatic experience of having a house fire. All e-…

Ms Wilson

Vital in getting the insurer to accept the liability …

“Morgan Clark understood the policy wording on our landlord insurance policy which has been vital in getting the insurer to accept the liability and the costs that were involved in…

Mr Seedat

We have recommended your company and would do again …

“Paul was very helpful and explained all the options and kept us updated taking a lot of stress and time-consuming communications away from us when we didn’t really know what to …

Mr Boylan

Reassuring advice throughout …

“All parties involved at the site meetings were so helpful and absolutely professional in organising the repair of our house and the claim for damages and contents. Everything was …

Mr & Mrs Mc Ginness

Reassuring advice throughout …

“Due to the poor experience with the loss adjuster we never thought that we would have our house returned to the condition before the incident happened but Martin excelled in his q…

Mr Nazir

We can’t thank you all enough…

“I was constantly kept informed by email, text and phone whenever there was a new development concerning the insurance company, the claim or progress of the building work…They we…

Mr & Mrs Badder

An outstanding service…

“This is the second time we have used your service. What you offer is an outstanding service at a time when clients are faced with major turmoil in their lives and the potential of…

Mr Lund

I know I would not have coped without them…

‘My team’ as I have grown to call them, have supported us through some challenging times, all with 100% professionalism, and with total support when I was finding all the…

Mrs Hampshire

Highly supportive and we cannot recommend them enough…

Our high level of satisfaction with Morgan Clark comprised of many fundamental components including communication, teamwork and collaboration sk…

Dr Baqar & Mrs Ali

Best in the Business

I have worked with Morgan Clark on more than one occasion. I truly believe customer satisfaction and providing all round exceptional service to the customer is their company e…

Trusted Customer – April 2024

Outstanding level of Service

Absolutely great from the beginning Marc was always available to sort out that any problems were progressed smoothly whilst acting as liaison between ourselves and the Buildin…

Trusted Customer – April 2024

A great firm with professional and skillful peoples. Brilliant service

We are both pensioners in our 70’s. Eight years ago we let our family home to supplement our pensions. Unfortunately, there was a fire incident in the kitchen. The occupiers…

Trusted Customer – November 2023

Superb experience with a completely reliable organisation…

We’ve received superb service from my very first contact right through to completion and sign off of the claim and repairs.
They came to our rescue at a time of ut…

Trusted Customer – December 2023

First-class service

Mr Mathew Rawlingson was recommended by a client of his. I contacted him briefly some time ago and found him helpful and approachable. I phoned him on Monday 15th. I was agree…

Trusted Customer – January 2024

Expert! Professional and Supportive

Morgan Clark representative Marc Ross expertise, professionalism, and unwavering support have truly made a significant difference during what could have been a very challengin…

Trusted Customer – February 2024

I can’t recommend Morgan Clark enough

I can’t recommend Morgan Clark enough . I was in total despair when my insurance company initially declined our genuine claim literally weeks after moving into our new home …

Trusted Customer – November 24, 2021