Ian Brittain

The Midlands & East Anglia

Throughout his professional life, Ian has been driven by the need to understand what people really want and works tirelessly to help them achieve this. He believes the service Morgan Clark provides is imperative for anyone making an insurance claim:

“I see my role as a 24-hours-a-day, seven-days-a-week, information portal which will ensure our clients get through what is probably one of the most traumatic periods of their lives. My overriding aim is to avoid them having the second trauma, when they’re back in their property, of finding that the insurance company has given them something they don’t want. We can guide them to a resolution they’re happy with so they can really enjoy being back in their house or business premises again.”

South Wales Headquarters
Brackla House, Brackla Street, Bridgend
Midlands Headquarters
Broadwell Road, Oldbury, Birmingham

Call Ian Brittain directly on

07765 446 897

or call him at the The Midlands & East Anglia
Office on 01213149291



South Wales Headquarters
Brackla House, Brackla Street, Bridgend
Midlands Headquarters
Broadwell Road, Oldbury, Birmingham

How does the insurance claim process work?

In most cases, a significant insurance claim will be a once in a lifetime experience and people tend to look for reassurance about what to expect over the coming months. To be fully prepared for what lies ahead, we would always recommend speaking to an industry expert. This page has be written to give policyholders a general understanding of the insurance claim process.

How long will it take to get back into my property?

We have found this to be a common concern and one that most policyholders struggle to get answered by their Loss Adjuster. Industry experts at Morgan Clark can determine a good approximate timeframe by talking through the basic details of your claim.

Will I annoy my insurer by using Morgan Clark?

If your insurer is trying to dissuade you from using Morgan Clark, you should question why they are against the idea of you being equally represented. A Loss Assessor can only help a policyholder claim for what is legally within their insurance contract - is their reticence based on them looking to settle your claim as cheaply as possible?

How much will Morgan Clark charge?

Our services are free to clients who use the services of the surveyors and builders we introduce them to. These professionals will be paid by your insurer as part of your claim, and in turn, pay us a management fee for running the whole project.
Your claim is in good hands
We're fully regulated by the FCA and have been in business since 1999