Ian Brittain

The Midlands & Wales

Throughout his professional life, Ian has been driven by the need to understand what people really want and works tirelessly to help them achieve this. He believes the service Morgan Clark provides is imperative for anyone making an insurance claim:

“I see my role as a 24-hours-a-day, seven-days-a-week, information portal which will ensure our clients get through what is probably one of the most traumatic periods of their lives. My overriding aim is to avoid them having the second trauma, when they’re back in their property, of finding that the insurance company has given them something they don’t want. We can guide them to a resolution they’re happy with so they can really enjoy being back in their house or business premises again.”

Client feedback…

“Morgan Clark got things sorted from the start to the finish and any questions we had were always answered and contact was always available. I have already praised Morgan Clark to everyone who knew about the fire and would recommend you to anyone else in our position” – Mr & Mrs Langley


“We feel that the service we have received from Morgan Clark, and all its staff was to a very high standard. We would have no hesitation recommending your services to family and friends. The Wedderburn family would like to thank all involved with the work done. This includes offices staff, surveyors and builders. Thank you again” – Mr & Mrs Wedderburn


“Ian put my mind at ease and ensured that if there are any issues with regards to my claim, it will be dealt with promptly. The service provided by your company was friendly and very professional. Empathy was a big one, with regards to temporary accommodation. I was kept informed throughout, from start to finish. I’m grateful for the service I got, because without it I don’t know how I would have coped. All in all keep up the excellent work.” – Mr Berry



South Wales Headquarters
Brackla House, Brackla Street, Bridgend
Midlands Headquarters
Broadwell Road, Oldbury, Birmingham

Call Ian Brittain directly...

07765 446 897


01213 149 291

South Wales Headquarters
Brackla House, Brackla Street, Bridgend
Midlands Headquarters
Broadwell Road, Oldbury, Birmingham

How does the insurance claim process work?

In most cases, a significant insurance claim will be a once in a lifetime experience and people tend to look for reassurance about what to expect over the coming months. To be fully prepared for what lies ahead, we would always recommend speaking to an industry expert. This page has be written to give policyholders a general understanding of the insurance claim process.

How long will it take to get back into my property?

We have found this to be a common concern and one that most policyholders struggle to get answered by their Loss Adjuster. Industry experts at Morgan Clark can determine a good approximate timeframe by talking through the basic details of your claim.

Will I annoy my insurer by using Morgan Clark?

If your insurer is trying to dissuade you from using Morgan Clark, you should question why they are against the idea of you being equally represented. A Loss Assessor can only help a policyholder claim for what is legally within their insurance contract - is their reticence based on them looking to settle your claim as cheaply as possible?

How much will Morgan Clark charge?

Our services are free to clients who use the services of the surveyors and builders we introduce them to. These professionals will be paid by your insurer as part of your claim, and in turn, pay us a management fee for running the whole project.
Your claim is in good hands