Gilbert Theodore

Loss Assessor

020 3966 5406

About Gilbert

Gilbert joined Morgan Clark with over 25 years’ experience in the insurance industry ranging across underwriting, sales, brokering, loss adjusting and Loss Assessing. This experience gives him a deep insight into consumer rights, complaint handling procedures and dispute resolution that regularly benefits our clients.

Three years working for the Financial Ombudsman Service really opened my eyes to just how many claims end in some form of dispute between claimants and their insurers. Even where an insurance contract exists between the two parties and the insurer has paid their Loss Adjuster to oversee a claim, the potential for disagreement and / or poor service, is still extremely high.


Customer Feedback

Gilbert theoretically held my hand throughout the whole process, he was readily available whenever I called him and always put me at ease whenever I had a question. Gilbert made, what was essentially a very traumatic time seem like a walk in the park. He was professional and very knowledgeable throughout the whole process. An absolute 5* service was received.

Ms B, Essex

I cannot thank Gilbert enough for all he did to help us though this very trying and stressful experience. He was amazing – good humoured, knowledgeable, efficient & thoroughly professional throughout. I could not have done this without Morgan Clark’s representation and specifically Gilbert’s guidance. I would not hesitate to recommend Morgan Clark to anyone in our situation. We are so grateful to the company. I don’t like to think how stressful the process would have been without Gilbert to represent our interests and to advise us every step of the way. We won’t forget how much he helped us.

Ms Mottashed, Ely

Morgan Clark came recommended to us by a family friend and we are so grateful to and feel so lucky to have had them looking after us. We had a house fire 15 months ago and were really struggling, even to secure proper alternative accommodation. We met with Alan from Morgan Clark, who explained how they could help, and we signed up immediately. We were assigned Gilbert Theodore, whose name has now gone down as legendary in our household. He fought every battle for us and made what could have been a very difficult /stressful time so much more bearable.
Thanks to Gilbert, we were given alternative accommodation, and repairs finally began on the house. He assembled an excellent team to repair our house, was incredibly kind, patient, and diligent and responded to every question or issue had immediately. The house was rebuilt beautifully and at every step along the way, Gilbert dealt with any difficulties on our behalf, and he could not have been more thorough or supportive. It was a real pleasure to work with him and utterly brilliant having him on our side. I cannot recommend him or Morgan Clark highly enough. Eternally grateful, and so relieved to be home now.

Rachel Wagstaff, Croydon

Navigating claims – clients share their stories

1 / 6
Testimonial: ReCentre Health Ltd’s story, Flood Claim, London

ReCentre Health Ltd’s story, Flood Claim, London

After a severe leak caused major water damage, ReCentre Health turned to…
Testimonial: Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd

Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd

Following a major flood that destroyed vital stock and equipment Sharma turned…
Testimonial: How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire

How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire

Ted and Wendy recall their experience when a firework caused a devastating…
Testimonial: Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark

Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark

Mrs Evans talks through her experience as a landlord having to make…
Testimonial: Expert Management of House Fire Insurance Claim in Devon by Morgan Clark

Expert Management of House Fire Insurance Claim in Devon by Morgan Clark

When Jane had an explosion at her home she had no idea…
Testimonial: Successful Resolution of Suffolk Home Fire Claim by Morgan Clark

Successful Resolution of Suffolk Home Fire Claim by Morgan Clark

When Rob and Catriona returned home from work to find their house…

Why choose us

We will help you get back into your property as quickly as possible, ensuring you receive the full settlement you’re entitled to.

See all of our reviews on

After having the devastation of water ruining my kitchen and parts of my living room I was given Morgan Clarke’s number. As always with anything to with insurance or claiming I…

Chris McGowan

I don’t think it’s possible for a layman to resolve a major insurance claim without the help of a loss assessor.

In our case our insurer’s loss adjuster trie…

Escape of Water Claim, Willingham

We were extremely pleased with the standard of service we received, particularly from our contact, Paul Taylor, who worked very hard on our behalf after our fire last year to liaise …

Debbie Howe

They were helpful and supportive at a very difficult time – immediate aftermath of a house fire. Managing an insurance claim and building works and moving out of the house whil…

Vicki Evans

I think on reflection the most important service you gave was to take the load from my shoulders.Dan and Denise smoothed out problems that I was unaware I had at the time.The trauma …

James Pinhorn

Guided me and helped me through my claim
I’ve never had to make an insurance claim anything like this before. Mark and Natalie at Morgan Clark guided me through the process, …

Ron Jarman

Morgan Clark dealt with every aspect of our insurance claim right from the very start. I am so thankful that the day after we were flooded, a representative from Morgan Clark was the…

Miss Tracey Lord-Braddock

From initial contact to the successful conclusion, the process was explained step by step. Regular contact was maintained throughout with weekly updates. A thoroughly professional jo…

Peter Brennan

Escape Of Water Claim – Burnley

Pino Musso was a true Gentleman nothing was too much such a helpful and lovely man… I was kept very well informed… excellent on communication… Settlement exceeded m…

Maria Abbott

Fire Claim – Hants

Quite simply, Morgan Clark have seen us through something I don’t feel with could of handled on our own. We would not hesitate to recommend Morgan Clark to anyone. From the mor…

G. Yates

We lost our beautiful home to a fire, the following morning we had a few loss adjusters at out burnt out door. Nathan was not pushy and was patient and respectful, we signed up and M…

Amanda Sarson

I have already spent nearly an hour giving in detail my good experience with this company . cannot spend another hour to say it was all good.

Prue Macpherson

Yes I would. They were professional, reassuring and kept me well informed through the whole experience,

Trusted User

Communication and expertise are excellent. Kept up to date throughout the process together with regular updates

Mr Phillip Allsop

Fire Claim – Fflintshire

We felt the assessors were ‘our team’ and tried to obtain the best result they could. Settlement exceeded my expectations.

Christopher Hetherington

Impact Claim – Haydock Medical Centre, Haydock

I was really delighted with the service and with the outcome. I would highly recommend your company to anyone facing a significant insurance claim

Martin Breach

Morgan clark were excellent from the word go. Their representative Pino was informative, supportive, understanding and easily contactable. The advise they gave was extremely helpful …

Richard Roberts

Fantastic people to deal with, very informative and certainly recommend

Naz Ahmed

Very helpful and professional. Morgan Clark representative was recommended to us by firefighters after the incident with a house fire. Robert has visited us following day explained a…

Sebastian Barsczewski

Excellent service from beginning to end very informative at every stage , wouldn’t have been able to do anything with out them .

Tracey Piddey