Eliza Doe

Cert CII

Claims Technician


About Eliza

Eliza is a claims technician working from the head office in Chelmsford. She supports the Southern Loss Assessing teams with the day-to-day handling of all insurance claims, by managing payments, estimates, and liaising with clients, contractors, Loss Adjusters, and insurance companies alongside the assessing team. Eliza plays a key role in the first stages of all claims to ensure prompt action is taken by Morgan Clark to progress matters and further support our clients.

Navigating claims – clients share their stories

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Testimonial: ReCentre Health Ltd’s story, Flood Claim, London
London Business Interruption Claims

ReCentre Health Ltd’s story, Flood Claim, London

After a severe leak caused major water damage, ReCentre Health turned to… read more

Testimonial: Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd
North Business Interruption Claims

Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd

Following a major flood that destroyed vital stock and equipment Sharma turned… read more

Testimonial: How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire
Midlands Fire Claims

How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire

Ted and Wendy recall their experience when a firework caused a devastating… read more

Testimonial: Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark
South Fire Claims

Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark

Mrs Evans talks through her experience as a landlord having to make… read more

Testimonial: Expert Management of House Fire Insurance Claim in Devon by Morgan Clark
South Fire Claims

Expert Management of House Fire Insurance Claim in Devon by Morgan Clark

When Jane had an explosion at her home she had no idea… read more

Testimonial: Successful Resolution of Suffolk Home Fire Claim by Morgan Clark
South Fire Claims

Successful Resolution of Suffolk Home Fire Claim by Morgan Clark

When Rob and Catriona returned home from work to find their house… read more

Dan Norris, Loss Assessor

10+ years' experience

Speak to an expert, like Dan, who will fight for everything you're entitled to

Free FCA Regulated Support

Your claim resolved as quickly as possible

Experts negotiating on your behalf can expedite the process significantly.

Equal representation at every stage

Never feel outnumbered – your dedicated Loss Assessor works exclusively for you.

Secure your full settlement

We focus negotiations on achieving the best possible settlement for you.

Why choose us

Resolving your claim as quickly as possible

A dedicated team, led by your Loss Assessor, drives your claim forward and oversees your property's restoration.

Equal representation at every stage

You'd never face court without a solicitor. A Loss Assessor gives you that same footing against the Loss Adjuster.

A single point of contact

No call centres. You'll have the direct details of your Loss Assessor and their assistant.

Helping you secure your full entitlement

Years of experience with insurers and adjusters, focused on the best possible settlement under your policy.

Keeping you in control

Manage every step yourself, or hand us the reins entirely. The choice is always yours.

Support to ease the stress

Claims are demanding. We handle the practical load so you can focus on getting life back to normal.

What our customers are saying about us

Dependable support
Fire Claim – Bournemouth

“Just excellent teamwork all round from my perspective, to get the job done in the best way possible. I have no negative comments to bring. Settlement exceeded my expectations.”

P. Macpherson

End-to-end management
Fire Claim – Liverpool

“In such a sad circumstance the entire team were there for me, I felt reassured and secure they would get my home back. Can only give praise and thanks. Settlement exceeded my expec…”

P. Perry

End-to-end management
Fire Claim – Poole

“Marc threw himself immediately into action upon arrival at the property a few days after the fire because of difficulties with the neighbours. Swiftly he got the measure of the Los…”

Ian Stainer

Dependable support

“Fantastic people to deal with, very informative and certainly recommend”

Naz Ahmed

Dependable support
Escape Of Water Claim – Norwich

“From initial call, site visit was quick and very informative. The overall standard for start to finish was excellent with all involved. Dan was very helpful through this very hard …”

Ian Jackson

End-to-end management
Impact Claim – Middlesborough

“Both very friendly, and helped remove a lot of stress. I thought the whole process was handled very well, and I was very happy with the outcome. Settlement exceeded my expectations…”

M. Samuels

Dependable support
Fire Claim – Manchester

“The process was exceptionally good throughout. Very professional and informative. Exceptional professional and communicative. Good and practical advice. Settlement exceeded my expe…”

Phillip & Jasmine Allsop

Dependable support
Escape Of Water Claim – Middlesex

“Gilbert’s whole approach, his knowledge from various perspectives across the insurance industry and his personable manner made him easy to deal with and very helpful througho…”

L. Foulds

Genuine care

“From the start our dealing with Robert Godlonton were fantastic. He explained everything to us what the company did and left us to think things over. Our assessor Pino Musso was ab…”

Sarah

Dependable support
Fire Claim – Ashbourne

“I have been very pleased with the standards of care and professionalism from Martin Chapman of Morgan Clark. Settlement exceeded my expectations”

Kieran Phelan

End-to-end management

“Very professional and extremely helpful. Took care of everything relieving the stress throughout a difficult time.”

Trusted User

Dependable support

“Morgan Clark were able to help and support me through the entire process and provided an extremely professional service.”

Mr Dawney

Dependable support

“Making a sizeable insurance claim can be a prize fight. Even Rocky needs a Micky in his corner”

Graham Critchlow

End-to-end management

“Morgan Clark treated us with care and respect from the beginning to end of the whole process and took all of the hard work out of our claim leaving us to be the customer and did ev…”

Michael McCormick

End-to-end management
Escape Of Water Claim – Stoke-on-Trent

“I am extremely satisfied with the overall standard of service I received during the settlement of my water escape damage claim. From start to finish, the process was managed with a…”

Vivek Singh

Genuine care

“Excellent service from Morgan Clark throughout our whole claim process. We felt like they were understanding and empathetic of our situation. Excellent communication also throughou…”

Jay

Dependable support

“Having Morgan Clarke represent us changed our lives during a very difficult time. Our loss assessor Martin Chapman and the team behind him worked tirelessly to make sure our claim …”

Shirley Hartnell

End-to-end management

“After a house fire in 2020, we were completely in the dark over where to go next. We were visited by a member of the Morgan Clarke team to offer theirs services. As we had no exper…”

Joanne Tyson Pearcy

Dependable support

“Absolutely amazing company to deal with so consistent. Always sending updates nothing too much an outstanding professional company. Definitely would give them a call again.”

Mrs Maria Abbott

Genuine care

“Always informed me about the updates on my case. They were happy to answer any of my questions in no time. Pino and Sarah want above and beyond to help my duties that difficult ti…”

Joanna Fiejtek

Dependable support

“Excellent service and more money received than expected”

Jo Brayley

Genuine care

“We’ve received superb service from my very first contact right through to completion and sign off of the claim and repairs. They came to our rescue at a time of utter crisis,…”

Mr & Mrs Doherty

Genuine care

“Hello, after having a small kitchen Fire Pino and Sarah were appointed as our Loss Assessors.
Could have not been more happy with there performance”

Jc

Weight lifted
Fire Claim – Chorley

“From the Initial visit to completion date I have been able to contact all of the parties involved, they have all been very helpful, friendly and efficient and was so pleased that I…”

Fidelis

Weight lifted
Fire Claim – Suffolk

“First class. Given the scale and complexity of our claim, we don’t believe we could have coped without you. Having Morgan Clark handling and negotiating things on our behalf …”

Mr & Mrs Metherell

End-to-end management

“Absolutely excellent from start August 2023 . We would still be in the dark and struggling, they are still fighting for us! Flood”

Lynda & Ian Murray

Weight lifted

“The service Morgan Clark provided was exceptional and I would highly recommend them to anyone. At a time when things are challenging, they helped take away a lot of the stress and …”

Nicholas Leigh

Genuine care

“You navigated me through a horrible experience with patience and understanding If I hadn’t had your service I think I would still have a damp property as I certainly had no …”

Annette Goldsmith

Dependable support

“They helped us so much navigating a very difficult time.”

Pfavai McNab

Dependable support

“The service we received from David & Natalie went way above our expectations. They completely put our minds at ease!”

Escape Of Water Claim – Southampton

Dependable support

“Very professional frist time I’ve clamed and did all the work for us”

Mr & Mrs Howard

Dependable support

“Very professional and to the point. No pandering or false promising. Would definitely use again”

Mr Bhambra

Dependable support
Flood Claim – Exeter

“David very patiently answered our technical queries and we had complete confidence in his advice.”

K. Vickers

Genuine care

“Burst pipe devastation Where do we start? While on holiday in January 2025 we got a call from our friend who was looking after our home, that our house had been devastated by a bur…”

Linda Heckles

Dependable support

“Rang with a new enquiry; the helpful receptionist passed me to Alan who took the time to listen as to what had happened. He explained that the case was unlikely to fall within the …”

R Gabriel

Dependable support
Fire Claim – Derbyshire

“With the work taking place during problems arising from the Covid virus we have been pleased with the way work progressed.”

Mr & Mrs Matkin

Dependable support

“Very efficient and professional service. Much thanks to Dan Riley for his help and support.”

John Wilshaw

End-to-end management

“I highy recommend Morgan Clark. They supported me and acted as my advocate for a process which took nearly two years from start to finish. They led the way through a complicated an…”

Deborah Reed

Genuine care

““Paul made the whole process so much easier than it would have been. He was friendly, patient and incredibly knowledgeable. Settlement exceeded my expectations””

Kerry Davies

Dependable support
Fire Claim – Swanley

“Without Gilbert we would not have been able to get through this traumatic experience. His advice and help has been immeasurable. We cannot thank him enough.”

Peter Hammond