Alan Burnell

Sales Director

07985 250 634
[email protected]

About Alan

Alan has a lifetime of experience in the insurance industry, with over 25 years as a Loss Assessor, and he has dealt with claims on behalf of both residential and commercial policyholders. As a result, he knows at first hand the many different challenges that lie ahead for policyholders:

People are on a steep learning curve at the outset of an insurance claim and our job, as their dedicated Loss Assessor, is to guide our clients through the process and ensure they make informed decisions about how their property is re-built. They’re the boss – so we’ll fight for what they want to happen.


Customer feedback

To take the stress off our shoulders and deal with the Insurance Company direct was a tremendous relief. Thank you again Alan, for driving into our drive and saving us from extra stress. Both myself and my husband Michael are extremely grateful to you, Louise and Beth for all the hard work you all did. Without you all, we could not have done it ourselves

Ms Hughes, Essex

Alan was very helpful, friendly and extremely informative. He guided us through the initial process of making a claim after the traumatic experience of having a house fire.

Ms Riley, Wigan

What I really liked about Alan was that he listened to me. I felt he understood my problem and offered genuine assistance. I did not feel pressurised or over-sold. He appeared to know his subject.

Tom Roberts, London

Navigating claims – clients share their stories

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Testimonial: ReCentre Health Ltd’s story, Flood Claim, London
London Business Interruption Claims

ReCentre Health Ltd’s story, Flood Claim, London

After a severe leak caused major water damage, ReCentre Health turned to… read more

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Flood Claim Management – How Morgan Clark Helped Restore Stoneworld Ltd

Following a major flood that destroyed vital stock and equipment Sharma turned… read more

Testimonial: How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire
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How Morgan Clark Assisted with clients Fire Insurance Claim in Derbyshire

Ted and Wendy recall their experience when a firework caused a devastating… read more

Testimonial: Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark
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Efficient Management of Rental Property Fire Insurance Claim by Morgan Clark

Mrs Evans talks through her experience as a landlord having to make… read more

Testimonial: Expert Management of House Fire Insurance Claim in Devon by Morgan Clark
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Expert Management of House Fire Insurance Claim in Devon by Morgan Clark

When Jane had an explosion at her home she had no idea… read more

Testimonial: Successful Resolution of Suffolk Home Fire Claim by Morgan Clark
South Fire Claims

Successful Resolution of Suffolk Home Fire Claim by Morgan Clark

When Rob and Catriona returned home from work to find their house… read more

Why choose us

Resolving your claim as quickly as possible

With a dedicated team led by your Morgan Clark Loss Assessor, we’ll drive the progression of your claim and oversee the restoration of your property with professional care.

Equal representation at every stage

Without Morgan Clark on your side, you will be negotiating with the Loss Adjuster alone. Would you consider going to court without a solicitor on your side?

A single point of contact

As our client, you will never have to go through a call centre. You will have the direct contact details of your Morgan Clark Loss Assessor and their assistant.

Helping you secure your full settlement

Drawing on extensive experience working with insurers and Loss Adjusters, Morgan Clark strives to secure clients the best possible settlement under their policy.

Keeping you in control

You choose the way your claim is managed – some people like to manage each step with their Loss Assessor, others prefer to let their Assessor take the reins completely – the choice is yours.

Support to ease the stress

Managing a claim can be incredibly demanding. Our experienced Loss Assessors provide practical support to help make the process easier, relieve the stress and allow you to focus on getting your life back on track.

We will help you get back into your property as quickly as possible, working to secure the best settlement under the terms of your policy

What our customers are saying about us

  • Dependable support
    Fire Claim – Dorset

    “It was absolutely amazing and second to none. 1st class work and communications. Settlement exceeded my expectations”

    Paul Oakden

  • Dependable support

    “Communication was first class. Sarah Lohan at the office and Martin Chapman in the field. Always available if not instantly but never failed to respond in a short space of time. W…”

    Mike Graham

  • Dependable support
    Fire Claim – Rochdale, Lancshire

    “I was extremely sceptical of this sort of service, “ambulance/fire engine chasers”, but I’m really glad I gave Robert some time on the morning of the fire. One of…”

    Danny Knott

  • Dependable support

    “Morgan Clark provide an excellent professional service and i would not hesitate to recommend them to family and friends.”

    Mr Stephen Jackson

  • Dependable support
    Fire Claim – Oxon

    “We cannot fault the service at all . We honestly don’t know how we would have been able to deal with all this without Morgan Clarks expert knowledge and service. A truly exc…”

    Hannah and Richard Spooner

  • Dependable support
    Fire Claim – Waltham on the Wolds / Leicestershire

    “We are very pleased we used Morgan Clark, at no point were they pushy, unlike some of there competitors !”

    Christopher Boulter

  • Genuine care

    “In August 2023 we suffered the loss of our bungalow to fire, needless to say one of the most traumatic events of our lfe. Within 24 hour we were contacted by representatives from L…”

    Mr Keith Young

  • Dependable support
    Fire Claim – Herefordshire

    “We are just so grateful for your involvement and help. The loss adjusting firm were an awful company to deal with so it was not an easy job for Paul. We certainly couldn’t have d…”

    Nicola Addis

  • Genuine care

    “Burst pipe devastation Where do we start? While on holiday in January 2025 we got a call from our friend who was looking after our home, that our house had been devastated by a bur…”

    Linda Heckles

  • Dependable support
    Fire Claim – Ashbourne

    “I have been very pleased with the standards of care and professionalism from Martin Chapman of Morgan Clark. Settlement exceeded my expectations”

    Kieran Phelan

  • Exceeded expectations

    “This is the second time over the last several years we have used this service. On both occasions the support, guidance and outcome was exceptional. I would highly recommend that an…”

    David

  • End-to-end management
    Fire Claim – Hants

    “Quite simply, Morgan Clark have seen us through something I don’t feel with could of handled on our own. We would not hesitate to recommend Morgan Clark to anyone. From the m…”

    G. Yates

  • Dependable support
    Fire Claim – Gloucestershire

    “Overall we were extremely satisfied with the service we received from your company.”

    Barbara Salmon

  • End-to-end management
    Fire Claim – Poole

    “Marc threw himself immediately into action upon arrival at the property a few days after the fire because of difficulties with the neighbours. Swiftly he got the measure of the Los…”

    Ian Stainer

  • Dependable support

    “From day one Morgan Clark was an incredible help after we lost everything in a house fire. We wouldn’t have known where to start dealing with the insurers or rebuilding the p…”

    Ellie Hartland & Glenn Gooden

  • End-to-end management

    “We had the misfortune of having a serious fire in our house last year, your first reaction is to think how am I going to deal with this, am I adequately insured, It will take forev…”

    Neil Kelly

  • Dependable support
    Explosion Claim – Portsmouth

    “Such a professional standard of service they made everything so much easier by taking over all of the hard complicated stuff and making us feel that we where the customers not the …”

    M. McCormick

  • Dependable support

    “Great service with the whole claim.
    Kept well informed informed and always had quick replies from questions.
    Very impressed”

    Wayne

  • Dependable support
    Escape Of Water Claim – Essex

    “I cannot overstate how fantastic Dan Norris has been in dealing with our claims. I would highly recommend Dan Norris and Morgan Clark to anyone going through an insurance claim. Da…”

    D. Vora

  • Weight lifted

    “Morgan Clark took what could have been a very stressful situation (a car drove into one of my rental properties,) and made is as seamless and stress-free as possible. I was very ha…”

    Mike Samuels

  • Dependable support
    Fire Claim – Tiverton

    “I was very happy with David’s work and I cannot praise his persistence enough. I do not think I could have achieved as good repairs without his help.”

    D. Reed

  • Dependable support
    Flood Claim – Nottingham

    “Martin was very professional, friendly and reassuring. Easily contactable. Answered all our questions fully. We recommend this team. They were all excellent and we are very satisfi…”

    Mr & Mrs Conway

  • Exceeded expectations

    “Brilliant service would highly recommend.”

    Advice Debt

  • End-to-end management

    “I had a large fire at a rental property and a rep from Morgan Clark contacted me out of the blue to explain the services they could provide, at first it sounded too good to be true…”

    Stephen Saunders

  • Dependable support
    Fire Claim – Cheshire

    “Very quick and efficient service and always kept updated with progress of the claim. Settlement exceeded my expectations.”

    C. Peach

  • Dependable support
    Fire Claim – West Yorkshire

    “I was impressed by the standard of service I’ve received from Morgan Clark and would happily recommend them to anyone finding themselves in similar circumstances to mine. Settleme…”

    L. Clements

  • Dependable support
    Fire Claim – Spalding

    “Dan was great. Dan did a fantastic job… I would definitely recommend MC… Settlement exceeded my expectations.”

    William Ruddle

  • End-to-end management

    “The service we received from Morgan Clark was absolutely outstanding from start to handover of the property. From Pino’s appointment as our representative with the insurance clai…”

    Frank Wharton

  • Genuine care

    “Pino was fabulous. Even at 7pm he answered the phone.”

    Yuen Ling Tse

  • Dependable support

    “We got in touch with Morgan Clark to assist us with our Business Interruption Claim as we were not getting anywhere with our insurance company. David Kelly who worked on our behalf…”

    Anne Storrar

  • Dependable support
    Fire Claim – Worcester

    “Extremely professional, knowledgeable, efficient, timely, courteous and informative”

    J. Wells

  • End-to-end management

    “I contacted Morgan Clark when my water pipes burst and flooded the whole house. It was a painful experience but as soon as Morgan Clark took over I felt a weight had been lifted. T…”

    Miss Julia Morley-Drulia

  • Dependable support

    “Expert advice which ensured our claim was settled legitimately and comprehensively”

    Mr and Mrs Goodbody

  • End-to-end management
    Fire Claim – Portsmouth

    “Cannot be faulted in any area as far as we were concerned. Superb, effective and supportive throughout the process.”

    Mr H. Raison

  • End-to-end management
    Fire Claim – Birmingham

    “We reiceved an amazing service from Paul and the entire team who ensured we were always reassured and kept happy”

    A. Khan

  • End-to-end management
    Fire Claim – Nelson

    “Exceptional service. Extremely happy with the whole process and how quick the settlement was given. Will definitely recommend to anybody who was put in the same situation as us. Se…”

    Mr Nazar

  • Dependable support

    “They were very helpful through the process .,, you can leave everything to them .,, they will guide you through”

    Mr Maddi

  • Dependable support
    Fire Claim – Henley

    “Everything has been very efficient. Settlement exceeded my expectations”

    Anna James

  • Dependable support

    “Having become involved in a considerable insurance claim concerning a property involved in a neighbouring gas explosion and fire I am thankful to have had Morgan Clark navigate thi…”

    Philip Lyndon

  • Genuine care
    Fire Claim – Merseside

    “Mr Chapman handled my case so professionally yet with respect and sensitivity! He couldn’t have done it better!”

    Mohsen Nikrooyan