- For homeowners
- For business owners
- For landlords
Morgan Clark is a firm of professional loss assessors, specialising in both flood and fire insurance claims for homes and business, and we handle many different types of insurance claims in and around Kent.
We deal with fire claims at all times of the year, but other claims are more seasonal. In recent years, we have seen more claims than normal caused by extreme cold weather, when pipes have frozen and then burst.
One in particular was very serious as no-one was aware of it for several days: Mr Macintosh, who owns the house, was living elsewhere and the property was empty. After a very cold spell, a pipe burst but nobody knew that water was cascading through the back of the house for several days – and the damage was ‘catastrophic’.
Mr Macintosh had separate buildings and contents policies with two different insurance companies and, when he embarked on his insurance claim, he realised it was going to be a very difficult process. He felt he needed professional help and so engaged Morgan Clark to manage both claims.
The claims were settled very satisfactorily but most importantly Morgan Clark ensured that the house was dried out correctly before rebuilding started. And Mr Macintosh was saved all the trouble of managing the claim himself: “Morgan Clark took over everything and they kept things moving. They also advised me to do so many things I would never have thought about if they hadn’t been working on my claim”. You can read the full case study here.
We’ve handled many other claims in Kent, including a substantial fire insurance claim after an arson attack at a cricket club. Unfortunately the club hadn’t maintained its insurance cover at the level needed, but the insurer also rejected the claim because it believed the policy’s security conditions had been breached. You can read how Morgan Clark overturned this decision and achieved a fair settlement by reading the full case study here.
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