Partnering with UK Brokers and Insurers

Morgan Clark have worked alongside UK Brokers and Insurance companies since 1999, and as a result, have earned a reputation as one of the most highly respected Loss Assessors in the industry.

Our aim is to work side by side with Insurance Brokers, providing them with additional support and expertise to help their clients navigate complicated insurance claims.

We take the lead from the Broker when their client needs our assistance and become an addition to their service, enhancing their offering to clients. We give the Broker the opportunity to offer their clients a 360 degree approach, with both the knowledge to place insurance and access to a professional who will manage and negotiate their claims if the need arises.

Our approach when appointed

When Morgan Clark is appointed, we take the lead from the broker to ensure every aspect of the claim is handled efficiently and professionally. Our process includes:

• Establish liability with the insurance company as quickly as possible.
• Determine values at risk and sums insured.
• Deal with all aspects of underinsurance and betterment.
• Attend meetings with Insurers, Loss Adjusters and Forensic Accountants; helping to ensure all aspects of the claim are dealt with efficiently while working towards securing the maximum settlement available under the terms of the cover in place.
• Prepare and negotiate claims for emergency interim funds, to avoid any major difficulties due to cash flow – such as paying staff and suppliers for commercial clients.
• Advise the options available regarding temporary commercial premises relocation or alternative residential accommodation.
• Process valuations and all contract documentation. In the event that any variations arise, we will negotiate with the Loss Adjuster to secure a fair recovery according to the policy terms.
• Oversee the reconstruction of the building, working to ensure that alterations and improvements are at minimum or no cost to the client.
• Prepare and negotiate settlement of all relevant claims – Buildings, Contents, Alternative Premises/Accommodation, Business Interruption (loss of profits and increased costs of working), Fixtures, Fittings & Machinery. All aspects of the policy cover will be fully utilised and all settlement options will be thoroughly explored.

To find out more about how Morgan Clark works with Insurance Brokers click here to read an interview with Founder, Phil Morgan for Insurance Business magazine.

Loss Guard membership for Brokers

We are now proud to offer Brokers a unique membership opportunity; Loss Guard. As a Loss Guard member, your staff and clients will have access to a dedicated helpline to speak with an expert Loss Assessor, who will answer any queries related to a claim, regardless of its size or complexity, anywhere in the UK.

In cases when a client needs to make a significant claim, Loss Guard will offer a skilled Loss Assessor to assist the client from day one, guiding them through the insurance claim process, working towards the best possible settlement under the terms of their insurance policy.

Morgan Clark’s team of experts provides a bespoke claims management service to fit each Brokers’ specific requirements, working alongside them to achieve a common goal – to ensure the client receives the very best service. For more information about Loss Guard, click here.